Compare Perforce vs PTC

Perforce

Based on 168 reviews.

PTC

Based on 36 reviews.

Latest Research

Buyer's Guide

PTC Integrity vs. Perforce ALM

November 2026

Perforce ALM vs. PTC Integrity

Updated: November 2026

Sample Customers

Perforce ALM

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce

PTC Integrity

TRW Automotive

Codebeamer

Medtronic, Align Technology, Daimler, Samsung, Harman, Dassault

PTC Integrity Requirements Connector

Cummins, Continental

Popular Solutions

3 reviews

20 reviews

5 reviews

5 reviews

2 reviews

1 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

11%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

30%

Computer Software Company

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nirav Patel
Senior QA Engineer at a tech vendor
My main use case for BlazeMeter revolves around working on a web application with lots of data on the backend. I use...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at Flash Ai
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of P4 »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

SHRINIVAS ALAGERI
Architect at a media company
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past...
Read full review of PTC Integrity »
SHRINIVAS ALAGERI
Architect at a media company
I primarily use Codebeamer for requirements management, especially when I need to employ out-of-the-box...
Read full review of Codebeamer »
Sandipan Roy
Electronic System Product Specialist at Cummins Inc.
My use case is requirement gathering and refining the DDNS. We also use PTC integrity as a configuration management...
Read full review of PTC Integrity Requirements Connector »
ChristianWilmers
Process Method and Tool Developer at ZF Group NAO
I am using Windchill for managing CAD data and document data, specifically for product lifecycle management.
Read full review of PTC Windchill »
Santhosh Tm
Works
This solution is mainly used for creating 3D models, 2D drawings, and converting older-format 2D drawings into the...
Read full review of PTC Creo »

Review 1 of 5

Customer Service

Natasha Jayaker
Manager, Projects at Cognizant
Perforce Delphix product support is very good. They provide training, and once they gave us the training, new users,...
Read full review of Perforce Delphix »
Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
Read full review of Perforce Delphix »
Mahesh Bontha
Quality Assurance Architect at Healthonus
In my company, we haven't contacted the solution's technical support since we are still exploring the product as we...
Read full review of BlazeMeter »
Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Perforce ALM »
Maru Schitekat
Director at Nuevo Espacio TI
Technical support has been excellent.
Read full review of Perforce Delphix »
Anonymous User
Cheif Principal Architect at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Perforce Acana »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Sharathp Sherep
Sr Engineer at Synopsys Inc
I chose the rating of nine because Helix has the features it offers, the scalability solutions it offers, and the...
Read full review of Perforce Delphix »
Vikram Katta
A VP at a tech vendor
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Perforce ALM »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Perforce ALM »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anonymous User
IT CONSULTANT at a consultancy
I use Delphix support which is really good, but the term 'customer support' does not make sense to me.
Read full review of Perforce Delphix »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Saufi Salim
Unix Consultant at ExxonMobil
My impression of the technical support is very good.
Read full review of Perforce Puppet »
Anonymous User
Co-Founder and Consulting Engineer at a tech services company
You always find an obstacle, but you to give the feedback to them. Then, they can guide you through this to fix...
Read full review of Perforce Puppet »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
Read full review of Perforce Delphix »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Harry Pitters
Project Manager at a financial services firm
The customer support for Perforce Delphix is very good and excellent. I would rate the customer support for Perforce...
Read full review of Perforce Delphix »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Gautam Kar
Senior Cloud Performance Engineer at Oracle
Support could be faster.
Read full review of BlazeMeter »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Manager, Operations at a tech vendor
The customer support for Perforce Delphix is excellent. For a P1 ticket, it gets resolved within two to four hours....
Read full review of Perforce Delphix »
DheerajMathur
Senior Unix Engineer at a financial services firm
We've never had any issues with the product, therefore we've never had to reach out to technical support. I can't...
Read full review of Perforce Puppet »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro [EOL] »
Anonymous User
My Company at a tech vendor
The customer support from Perforce Delphix partners has been satisfactory; I get enough support when facing any...
Read full review of Perforce Delphix »

Review 1 of 30

SHRINIVAS ALAGERI
Architect at a media company
I would rate technical support from PTC around six to seven, but when it comes to customization, they wash away their...
Read full review of PTC Integrity »
Rajesh Kumar Nayak
Software Engineer at Festo AG
My experience with the technical support and customer service of Codebeamer is that whenever we face any issues, we...
Read full review of Codebeamer »
SHRINIVAS ALAGERI
Architect at a media company
For out-of-the-box support, the customer service from PTC is satisfactory. However, for customizations, I often need...
Read full review of Codebeamer »
SHRINIVAS ALAGERI
Architect at a media company
We use the solution's platinum and gold versions that come with technical support and it is good.
Read full review of PTC Integrity »
Vaibhav Pathrikar
Independent Technical Consultant at i4c
Technical support is excellent from PTC.
Read full review of PTC Integrity »
Vaibhav Pathrikar
Independent Technical Consultant at i4c
In general, technical support is quite good, but you have to reach them during their live chat office hours. They...
Read full review of Codebeamer »
Vaibhav Pathrikar
Independent Technical Consultant at i4c
The customer support for Codebeamer is good. I usually receive responses to my emails within 24 hours, and if I raise...
Read full review of Codebeamer »
Gaurav Kandurwar
Solutions Architect at Capgemini
Our experience with customer support service has been good. They were able to answer most of our questions.
Read full review of Codebeamer »
Neha Wanjari
Technical Lead at KPIT Technologies
I haven't contacted the technical support team yet.
Read full review of PTC Integrity »
Christian Wilmers
Process Method and Tool Developer at a transportation company
I've had some meetings with technical support about dedicated features, however, I've never contacted them for...
Read full review of Codebeamer »
Sandipan Roy
Electronic System Product Specialist at Cummins Inc.
Technical support, right now, we are getting it actually from our own IT department. I have not explored the external...
Read full review of PTC Integrity Requirements Connector »
KALMAN KERESZTESI
Manager at Controsys Control Engineering Ltd.
Fully transparent, all support cases, feature requests, and product related questions are accessible for all users.
Read full review of Codebeamer »
Anonymous User
Technical Leader at a manufacturing company
Technical support is good although sometimes it can take a while before we receive a response.
Read full review of PTC Integrity »
Anonymous User
Manager at a manufacturing company
My team has been in touch with technical support but I have not heard any feedback in regard to things like response...
Read full review of PTC Integrity »
Joonggeun Yoon
Senior Manager at SWSTech
The problem with support is that there aren't enough people in technical support who fully understand the whole process.
Read full review of PTC Windchill »
Xie Zhifeng
R&D Director, CTO at CSDN
My experience is largely in pre-sales, so I haven't really dealt with technical support. However, I will say that...
Read full review of Codebeamer »
Anonymous User
Technical Communications Specialist at a engineering company
Customer Service: General company customer service is poor, but Gold Level service (additional purchase) is very,...
Read full review of PTC Integrity »
Anonymous User
Project Leader at a transportation company
The technical support is very good.
Read full review of PTC Integrity »
Anonymous User
Manager at a manufacturing company
Technical support is good.
Read full review of Codebeamer »
ChristianWilmers
Process Method and Tool Developer at ZF Group NAO
The support initially involved too much blame game, especially after the initial implementation. This seems to be a...
Read full review of PTC Windchill »
SoftwareDevlpr67
Software Developer at a transportation company
They don't really have good technical support. The online community is also somehow missing. Very few people are...
Read full review of PTC Integrity »
Anonymous User
ALM Engineer(IoT) at a consultancy
I have contacted support to report the bugs.
Read full review of PTC Integrity »
RAghavendar Kulkarni
Senior SQL Manager at 42Q
I have found the technical support to be good, although the length of time you will wait for response depends on the...
Read full review of Codebeamer »
HEESICK JUNG
QA ENGINEER at LG CNS Co.
I am satisfied with the technical support from Codebeamer. When I create a ticket for an issue, the support engineers...
Read full review of Codebeamer »
Anonymous User
Inspector General at a manufacturing company
We receive technical support from a third-party vendor.
Read full review of PTC Integrity »
Quoc Khanh Hoa
Project Manager Leader at VietSol Co .Ltd
I rate the technical support an eight out of ten.
Read full review of Codebeamer »
Anonymous User
Senior General Manager at a manufacturing company
We are satisfied with the solution’s technical support.
Read full review of Codebeamer »
Srikumar Aravinda Krishnan
Lead Engineer at a transportation company
We receive good support from PTC as we have been using PTC tools for a significant period. Their team addresses any...
Read full review of PTC Integrity »
Anonymous User
National Manager - PLM Business at a computer software company
On a scale from one to ten, I would rate the quality of technical support as eight.
Read full review of Codebeamer »
Anonymous User
Tech Lead at a aerospace/defense firm
Customer Service: 7/10. Technical Support: 7/10.
Read full review of PTC Integrity »

Review 1 of 30

Technical Support

No Data Available

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