Compare PagerDuty vs Resolver

PagerDuty

Based on 104 reviews.

Resolver

Based on 2 reviews.

Sample Customers

PagerDuty Operations Cloud

40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast

Resolver Incident Management

Wegmans, Sheraton, New Balance, Navistar, Adidas, JBL

Popular Solutions

PagerDuty Operations Cloud

69 reviews

Resolver GRC Suite

1 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

11%

Manufacturing Company

Performing Arts

Financial Services Firm

19%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Prem Kumar-Boddu
Head of Risk and Compliance at Letsbloom
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management,...
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Review 1 of 1

Customer Service

Hempreet Singh
Digital Specialist Engineer at a consultancy
I never faced an issue that would make me have to reach out to PagerDuty customer support because I think it worked...
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Arkajit Das
CTO at Fraoula
Customer support for PagerDuty Operations Cloud is quite effective.
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Kkonovalov Kanavalev
Senior Cloud Operations Engineer at IMO Health
The customer support is great; we have never had an issue when reaching out to someone in customer service when we...
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DeepakReddy
Sr.Devops engineer at Scaler
I would rate customer support a seven out of 10.
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Aashish Bhandari
DevOps Engineer at Miratech
I do not have direct contact with PagerDuty Operations Cloud tech support or customer service teams, but my senior...
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Michael Blonsky
Devops manager at a pharma/biotech company
I have not had the need to contact the vendors.
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MohitArora
Senior Manager at a tech services company
Customer support is fabulous. I would rate customer support a ten.
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Adarsh-Singh
Developer at a educational organization
I have not used the customer support for PagerDuty Operations Cloud.
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JeremyEmmett
Sr Director - Global Support APJ at HashiCorp
The customer service was amazingly good. They helped us build our event routing.
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Danilo Guilherme Oliveira
Sr. DevOps Engineer at BairesDev
I have contacted the support from PagerDuty and they were very good. I rate the support of PagerDuty a five out of five.
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Harjoth Sudan
Vertical Head - Ai talent Solutions at a outsourcing company
Customer support is good. I would rate customer support nine out of ten.
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Don Meyers
Data and integrations director at KnowBe4
I rate PagerDuty support 10 out of 10.
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Navin Samuel
Delivery Manager at Cognizant
PagerDuty Operations Cloud support was good compared to BigPanda. We had a better experience with PagerDuty...
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Brandon Johnson
Director of engineering at a wellness & fitness company
The product is so self-intuitive that you very rarely need to reach out to their technical support, but when you do,...
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Satvik Dumbre
Founder at Franchisekholo
I haven't used customer support, so I can't provide feedback on it. Since I haven't used customer support, I haven't...
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Ganesh Singh
Network Operations Center Engineer at Samsung R&D Institute India
I did not often communicate with the technical support of PagerDuty Operations Cloud because I did not have access.
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Ayodeji Bayo-Makinde
Technical Support Engineer at Horizon/Bespoke Labs
Our technical support is not directly from PagerDuty. Instead, it involves us rotating within the teams within the...
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Anonymous User
Ai Engineer at a financial services firm
We have not used customer support explicitly.
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Anonymous User
Project Manger at a government
Customer support has been very good, and I can reach somebody anytime. I would rate customer support an eight on a...
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Pradeep Vijayagiri
Php Consultant at a computer software company
I did not really need to reach out to customer support as everything worked normally, and we can get all the...
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Anonymous User
On-Air IT System Specialist at a marketing services firm
Customer Service: Pretty good up there. I've never had to wait over 24 hours to get support. Technical Support:...
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Anonymous User
Lead Platform at a tech services company
I don't think I have ever needed customer support because our usage and the lack of issues may prevent any corner...
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Adil Ustad
Senior Software Engineer at LTM
I did not have to reach customer service because the product has been stable and reliable, and I can say it is really...
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Anonymous User
Sr Communications Analyst at a financial services firm
We've never had a problem with the technical support. We have one person in our office who mainly does a lot of the...
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Anonymous User
VP of Engineering at a comms service provider
We have used their technical support once. It was okay. I don't think we managed to get to the bottom of the issue we...
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Gilad Karmy
Tier 4 Support Team Leader at a comms service provider
I myself have not had to work with support very much, but I understand from my team that they are good and have...
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Darrin Khan
Compliance, Security & Testing Manager at a financial services firm
We worked with technical support at one stage when we were trying to get a mail filter. We wanted to set up a complex...
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Anonymous User
Staff Product Manager at a computer software company
Their technical support has excellent notes. When you get notified, you can instantly see all of the details,...
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Anonymous User
Lead Architect, DevOps at a pharma/biotech company
Technical support has been good. I rate support an eight out of ten.
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Anonymous User
Principal Architect at a energy/utilities company
I've never dealt with technical support. I have no experience with them.
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Review 1 of 30

Prem Kumar-Boddu
Head of Risk and Compliance at Letsbloom
I have never contacted the technical support of Resolver GRC Suite.
Read full review of Resolver GRC Suite »
Ala'A Elbeheri
Senior Information Security Advisor at a transportation company
Resolver's support has been great so far. They have to respond in the time specified in the SLA. Thus far, there...
Read full review of Resolver GRC Suite »

Review 1 of 2

Technical Support

No Data Available

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