Oracle vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Oracle
Based on 2402 reviews.
SugarCRM
Based on 10 reviews.
Latest Research
Sugar Enterprise vs. Siebel CRM
Updated: November 2022
Siebel CRM vs. Sugar Enterprise
Updated: November 2022
Overview
The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
Oracle CRM
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Oracle Service Cloud
Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
Siebel CRM
Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Oracle CX Sales
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Oracle Eloqua
Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
Oracle CRM OnDemand Sales
Freedom Technology
Oracle OBIEE
Banca Transilvania, BeckmanCoulter, Hong Kong Housing Society, HealthShare, Ivanhoe Cambridge Unifies, and Home Credit, and Finance Bank.
Oracle Business Intelligence Cloud Service
Grant Thornton, FORTH, Anthem
Oracle Analytics Cloud
Sejong Hospital
Sugar Enterprise
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Sugar Sell
MAN Truck & Bus, Rodobens, BancVue, Puente, PaquetExpress, Symphony, Mazars, Audio Visual Design Group, Reebok, VPI, Marina Punat, PostNord, Harper Inc., Verticality Ltd., EMIS Group
Sugar Serve
UNIFIN
Sugar Market
Star2Star, Unifin, ACTenviro, Backcountry
Popular Solutions
Top Industries
Computer Software Company
21%
Comms Service Provider
21%
Financial Services Firm
9%
Government
7%
Comms Service Provider
33%
Computer Software Company
25%
Government
6%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 3
Technical Support
No Data Available
No Data Available
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