Compare OpenVPN vs SonicWall

OpenVPN

Based on 73 reviews.

SonicWall

Based on 297 reviews.

Latest Research

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

September 2026

SonicWall Netextender vs. OpenVPN Access Server

Updated: September 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall SMA

September 2026

OpenVPN Access Server vs. SonicWall SMA

Updated: September 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

September 2026

OpenVPN Access Server vs. SonicWall Netextender

Updated: September 2026

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

SonicWall SMA

UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort

SonicWall Cloud Secure Edge (CSE)

Redox, Byton, Veeva, BlueVoyant

Popular Solutions

OpenVPN Access Server

25 reviews

2 reviews

4 reviews

6 reviews

20 reviews

Top Industries

Comms Service Provider

12%

Outsourcing Company

12%

Computer Software Company

10%

Financial Services Firm

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 1

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
Alex Salguero
CISO at PCRA
We have a partnership with SonicWall, and we are not just a customer, but a user. We have been partners since 2012...
Read full review of SonicWall Capture Client »
Ashutosh Jha
Project engineer at IT Solution india private limited
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Mahendra Basera
Sr. Engineer at InterGlobe Technology Quotient
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The...
Read full review of OpenVPN Access Server »
Afsal Kaniyarakkal
IT System Administrator at Malomatia
We have the free version installed. We don't have a support contract.
Read full review of OpenVPN Access Server »
MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
Read full review of OpenVPN Access Server »
Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Rajkumar Gupta
Manager, Ibms Projects Operations & Corporate Information Technology at Yotta Infrastructure Solutions LLP
The customer support for OpenVPN Access Server is good.
Read full review of OpenVPN Access Server »
Ali Toksoy
General Manager at Ekinoks Software
We haven't needed any additional support so far.
Read full review of OpenVPN Access Server »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
Read full review of OpenVPN Access Server »
Anonymous User
Security Researcher at a tech vendor
OpenVPN Access Server provides good customer support, and if you are having any connection or any kind of issues, you...
Read full review of OpenVPN Access Server »
Nigel Spence
Enterprise Network Engineer at symplr
The customer support for OpenVPN Access Server is acceptable, but it could be better. OpenVPN Access Server is a good...
Read full review of OpenVPN Access Server »
XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
Read full review of OpenVPN Access Server »
Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
Read full review of OpenVPN Access Server »
Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
Read full review of OpenVPN Access Server »
Anonymous User
Associate Manager, Technology Services Information Technology Operations at a computer software company
I would rate customer support nine out of ten. The ticketing system is responsive, and the technical team knows the...
Read full review of OpenVPN Access Server »
Suresh Kotian
Enterprise Architect at a tech services company
I have been in contact with technical support and the experience was good. They have knowledgeable people.
Read full review of OpenVPN Access Server »
Anonymous User
Enterprise Solutions Consultant at a computer software company
We are able to manage the support of the solution and troubleshoot for clients. However, I have never dealt with the...
Read full review of OpenVPN Access Server »
Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
Read full review of OpenVPN Access Server »
Daniel Matei
3D Artist at Daromex
I have not had to contact technical support at this point.
Read full review of OpenVPN Access Server »
BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
Read full review of OpenVPN Access Server »
Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
Read full review of CloudConnexa »
Anonymous User
Senior Engineer(NOC) at a computer software company
The customer support for OpenVPN Access Server is highly reliable and helpful, the official ticket-based support team...
Read full review of OpenVPN Access Server »
Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
Read full review of OpenVPN Access Server »
Anonymous User
代表社員 at a computer software company
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
Read full review of OpenVPN Access Server »
Anonymous User
Founder
I have never used their technical support.
Read full review of OpenVPN Access Server »
Mark Engstrom
Python Developer at a tech services company
We did not use support.
Read full review of OpenVPN Access Server »
Anonymous User
Data Engineer at a tech vendor
Customer support for OpenVPN Access Server has not been a factor for me, as I have not needed to contact them.
Read full review of OpenVPN Access Server »
Anonymous User
Senior DevOps Engineer at a tech vendor
On a scale of one to 10, I would rate technical support as a nine.
Read full review of OpenVPN Access Server »
AithaShashikanth
Network operation center engineer at a computer software company
It is very easy to raise a ticket with them. We also have email support and a direct help desk we can contact via...
Read full review of OpenVPN Access Server »
Anonymous User
Service Delivery Manager at CasCom
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven...
Read full review of OpenVPN Access Server »
Anonymous User
DevOps Engineer at a tech services company
We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the...
Read full review of OpenVPN Access Server »
Anonymous User
Software Engineer II at a tech vendor
I usually found support online, so I didn't have to use tech support.
Read full review of OpenVPN Access Server »

Review 1 of 30

Haresh Prajapati
IT Support Engineer at Mantra
As per SonicWall's policy, we first have to raise the ticket with the solution's partner, and then, after that, they...
Read full review of SonicWall NSa »
Mahendra Basera
Sr. Engineer at InterGlobe Technology Quotient
When we face any challenges or technical issues with the firewall, SonicWall support is always available to help us...
Read full review of SonicWall NSa »
Adelor Junior
Sales Director at M3Corp
The technical support team is reliable and addresses issues effectively.
Read full review of SonicWall NSSP »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
I've always had a good response from technical support. They've always provided helpful solutions.
Read full review of SonicWall TZ »
Luke Wainwright
Cybersecurity Engineer at Networks Unlimited Africa
I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with...
Read full review of SonicWall NSa »
Vimal Raju
Senior tech support at Softcell Technologies Limited
The customer support for SonicWall NSv is really good, and I have found it helpful when I needed assistance.
Read full review of SonicWall NSv »
ITSuperv67
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
Read full review of SonicWall TZ »
Benjamin Nierman
President at BSD Consulting
I have had plenty of interactions with SonicWall TZ's technical support. The quality of tech support can vary....
Read full review of SonicWall TZ »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Customer Service: I have not worked with their customer service. Technical Support: Excellent customer service. Very...
Read full review of SonicWall TZ »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The support is good. I like dealing with them because I have been able to solve all of my issues with first-level...
Read full review of SonicWall Netextender »
Anonymous User
Systems network admin at a educational organization
We've been in touch with technical support, ad currently, we find them to be below average in their support...
Read full review of SonicWall NSa »
Anonymous User
Network Systems Specialist at a educational organization
Technical support has been very good, the few times we've needed it.
Read full review of SonicWall NSa »
CanbolatAydin
Product Manager at a tech services company
I would appreciate being removed from the call list.
Read full review of SonicWall Capture Client »
Anonymous User
IT Security Analyst at a outsourcing company
The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced...
Read full review of SonicWall NSa »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
Anonymous User
Executive Project Manager at a non-profit
The support for SonicWall TZ is good.
Read full review of SonicWall TZ »
MuraliGovindarajan
Senior Manager at a insurance company
Since we have the local partner, technical support is fine. Whenever we open a case, we are supported well (both from...
Read full review of SonicWall Capture Advanced Threat Protection »
Antonio Galvao
CIO at ENGEREDE SOLUÇÕES EM TI
They have a good technical support. I have no problem with them.
Read full review of SonicWall TZ »
Marcio Vieira
Solutions Specialist at a tech services company
Support services are categorized by the criticality level. We had a few critical events, but each was attended...
Read full review of SonicWall NSa »
Anonymous User
Network Admin at a tech services company
Customer Service: 7/10 Technical Support: 9/10
Read full review of SonicWall TZ »
ArunM4
Creative Head/Director at a marketing services firm
SonicWall NSa has excellent support.
Read full review of SonicWall NSa »
Anonymous User
DPO - Especialista em Proteção de Dados at a tech services company
We don't like the technical support much. There is a long wait time to get a response.
Read full review of SonicWall TZ »
Anonymous User
ICT Consultant at a tech services company
I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved...
Read full review of SonicWall NSa »
Anonymous User
Manager at a manufacturing company
Tech support is okay, but the product needs much improvement.
Read full review of SonicWall NSa »
Tammy Elliott
IT Manager at K-Vac Environmental Services, Inc.

Read full review of SonicWall TZ »
Jeremi Albrizio
Information Security Manager at a manufacturing company
I've never used SonicWall tech support.
Read full review of SonicWall NSa »
Balaraju K
Technical Lead at 64network security pvt ltd
SonicWall support is good. I rate it 10 out of 10.
Read full review of SonicWall NSa »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The technical support is great. I've never had an issue where I've needed to wait more than a few minutes for them to...
Read full review of SonicWall NSa »
SandeepKumar13
IT Manager at a legal firm
Sometimes support is delayed, and sometimes we get items resolved within hours. Overall, it is okay. Overall it is...
Read full review of SonicWall TZ »
Shreedeep Khandalkar
Presales Consultant at General Technologies
SonicWall's sales support is much better than other vendors'.
Read full review of SonicWall NSa »

Review 1 of 30

Technical Support

No Data Available

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