Compare OpenVPN vs SonicWall

OpenVPN

Based on 73 reviews.

SonicWall

Based on 297 reviews.

Latest Research

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

September 2026

SonicWall Netextender vs. OpenVPN Access Server

Updated: September 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall SMA

September 2026

OpenVPN Access Server vs. SonicWall SMA

Updated: September 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

September 2026

OpenVPN Access Server vs. SonicWall Netextender

Updated: September 2026

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

SonicWall SMA

UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort

SonicWall Cloud Secure Edge (CSE)

Redox, Byton, Veeva, BlueVoyant

Popular Solutions

OpenVPN Access Server

25 reviews

2 reviews

4 reviews

6 reviews

20 reviews

Top Industries

Comms Service Provider

12%

Outsourcing Company

11%

Computer Software Company

10%

Financial Services Firm

Outsourcing Company

10%

Construction Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 1

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Alex Salguero
CISO at PCRA
We have a partnership with SonicWall, and we are not just a customer, but a user. We have been partners since 2012...
Read full review of SonicWall Capture Client »
Ashutosh Jha
Project engineer at IT Solution india private limited
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

Michael Tsentsarevsky
Cyber Security Analyst. Technology, Intelligence, Research and Evaluation at Bank Hapoalim
I've never used technical support in the past. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »
MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
Read full review of OpenVPN Access Server »
Emmanuel Chebukati
DevSecOps Engineer at a tech company
I would evaluate OpenVPN's technical support and customer service teams as providing standard support. You send a...
Read full review of OpenVPN Access Server »
Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The...
Read full review of OpenVPN Access Server »
Ali Toksoy
General Manager at Ekinoks Software
We haven't needed any additional support so far.
Read full review of OpenVPN Access Server »
Rajkumar Gupta
Manager, Ibms Projects Operations & Corporate Information Technology at Yotta Infrastructure Solutions LLP
The customer support for OpenVPN Access Server is good.
Read full review of OpenVPN Access Server »
LAWAL YUSUF
IT auditor at SHEFFIELD HALLAM UNIVERSITY
We have a network engineer to look after technical issues within the organization. However, we escalate queries to...
Read full review of OpenVPN Access Server »
Yekutiel Cohen
Penetration tester at a tech services company
I have not contacted vendor support. I solve issues myself.
Read full review of OpenVPN Access Server »
Mufaddal Mufaddal
In A Company at EPUS
Others who are looking to use OpenVPN Access Server should evaluate the proper feature benefits and costing as per...
Read full review of OpenVPN Access Server »
Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
Read full review of OpenVPN Access Server »
AithaShashikanth
Network operation center engineer at a computer software company
It is very easy to raise a ticket with them. We also have email support and a direct help desk we can contact via...
Read full review of OpenVPN Access Server »
Anonymous User
Founder
I have never used their technical support.
Read full review of OpenVPN Access Server »
Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
Read full review of OpenVPN Access Server »
Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
Read full review of OpenVPN Access Server »
Anonymous User
Associate Manager, Technology Services Information Technology Operations at a computer software company
I would rate customer support nine out of ten. The ticketing system is responsive, and the technical team knows the...
Read full review of OpenVPN Access Server »
Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
Read full review of CloudConnexa »
Suresh Kotian
Enterprise Architect at a tech services company
I have been in contact with technical support and the experience was good. They have knowledgeable people.
Read full review of OpenVPN Access Server »
Anonymous User
ICT and Cyber Security Adviser at a educational organization
I haven't dealt with technical support just yet. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »
BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
Read full review of OpenVPN Access Server »
Nigel Spence
Enterprise Network Engineer at symplr
The customer support for OpenVPN Access Server is acceptable, but it could be better. OpenVPN Access Server is a good...
Read full review of OpenVPN Access Server »
Thom at Work
Infrastructure Administrator at a financial services firm
Tech support wasn’t needed during my 5 years administrating OpenVPN.
Read full review of OpenVPN Access Server »
Anonymous User
Enterprise Solutions Consultant at a computer software company
We are able to manage the support of the solution and troubleshoot for clients. However, I have never dealt with the...
Read full review of OpenVPN Access Server »
Anonymous User
Service Delivery Manager at CasCom
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven...
Read full review of OpenVPN Access Server »
Anonymous User
Software Engineer II at a tech vendor
I usually found support online, so I didn't have to use tech support.
Read full review of OpenVPN Access Server »
Daniel Matei
3D Artist at Daromex
I have not had to contact technical support at this point.
Read full review of OpenVPN Access Server »
Anonymous User
DevOps Engineer at a tech services company
We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the...
Read full review of OpenVPN Access Server »
Mertcan Halegy
Engineering Manager at a government
We haven't used customer support for OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
Read full review of OpenVPN Access Server »
Anonymous User
代表社員 at a computer software company
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
Read full review of OpenVPN Access Server »

Review 1 of 30

AshishSingh12
Presales Consultant Cybersecurity at ZONES PVT LTD
The solution's technical support team is helpful.
Read full review of SonicWall Email Security »
Rich Hoult
President at Vector One IT Solutions
I rate SonicWall support six out of 10. The tech support could be better. There's definitely a language barrier when...
Read full review of SonicWall TZ »
Subhadip Pakrashi
CEO at Kapstone Technological Services LLP
For technical support, I would rate it a five out of ten.
Read full review of SonicWall NSa »
Sahil Darji
Network Security Engineer at Khimji Ramdas
Technical support is very good.
Read full review of SonicWall TZ »
Shaik Parveez
Network Engineer at Comm-IT
The support offered by SonicWall is good. I would rate them a six or seven out of ten.
Read full review of SonicWall NSa »
Amjad Edris
Technical Support Engineer at Netco Security Solutions
SonicWall's technical support is very responsive and helpful whenever we need support from them.
Read full review of SonicWall NSa »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
Anonymous User
Head of IT at a engineering company
I never needed their support.
Read full review of SonicWall TZ »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSa »
Anonymous User
President at a computer software company
Technical support is lacking a bit. We'd like to see them be a bit better at helping.
Read full review of SonicWall Mobile Connect »
MohammadAta
Technical Manager, NOC at TEXUM JORDAN
We haven't needed to contact customer support.
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
President at a tech services company
SonicWall has exceptional tech support. I would rate checkpoint support best, SonicWall next, and Fortinet would be...
Read full review of SonicWall NSa »
Anonymous User
IT Manager at a insurance company
The support of the solution has been good. We normally go through our partner support but if anything is outside the...
Read full review of SonicWall NSa »
Anonymous User
Information Technology Network Support Specialist at a hospitality company
I've had good experience with technical support.
Read full review of SonicWall TZ »
Sadiq Abdulwahab
Network Administrator at N S PHARMACY SDN.BHD.
There is no support offered in my country. The closest options may be South Africa and Dubai, but with the time...
Read full review of SonicWall Email Security »
ShaikSajid
Network & System Engineer at Construction Products Holding Company
I've had a good experience with technical support.
Read full review of SonicWall TZ »
Hesdi Triantono
Product Manager at wahana piranti teknologi
In the market, we categorize competitors by price range. In the lower price segment, we compete with Kaspersky and...
Read full review of SonicWall Capture Client »
Anonymous User
IT Manager at a retailer
I contacted technical support for issues related to firmware operations. Support is the best so I rate them a nine...
Read full review of SonicWall NSa »
Khaled Elbendary
General Manager at sysguard
The technical support is very good.
Read full review of SonicWall TZ »
Aziz-Ahmed
Group IT Manager at Direct Remit Limited
SonicWall NSa's technical support is quite good because they respond and solve our issues whenever we call them.
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a media company
When we initially deployed, this was a completely new product for us so we had to call the Sonic support team and...
Read full review of SonicWall Wireless Network Manager »
Harvey Halasan
IT Staff at Holy Name University
The support is mostly online that we have received from SonicWall NSa. I rate the support from SonicWall NSa a four...
Read full review of SonicWall NSa »
John Tallon
Managed Services Engineer at a tech services company
Customer support is excellent, and every time I have had to call with any issues, they have been resolved right away.
Read full review of SonicWall NSv »
Manoj-Chauhan
Manager IT at a computer software company
The customer support for SonicWall NSv is pretty good.
Read full review of SonicWall NSv »
Petr HEZINA
IT architect, Integrator at Ujv
I did not use the support from SonicWall NSa.
Read full review of SonicWall NSa »
Benjamin Nierman
President at BSD Consulting
I have had plenty of interactions with SonicWall TZ's technical support. The quality of tech support can vary....
Read full review of SonicWall TZ »
ArunM4
Creative Head/Director at a marketing services firm
SonicWall NSa has excellent support.
Read full review of SonicWall NSa »
Anonymous User
Vice President
We haven't used tech support, at least, not that I'm aware of. We outsourced all of our IT stuff. They may have used...
Read full review of SonicWall TZ »
Kenneth Eygenraam
Solutions Architect at Quartet Service Inc.
The support from SonicWall Netextender is good. I did not have a lot of experience using them.
Read full review of SonicWall Netextender »
Anonymous User
Technical Manager, Security & Communication Focal at a tech vendor
Customer support for SonicWall NSv is good.
Read full review of SonicWall NSv »

Review 1 of 30

Technical Support

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