Compare OpenVPN vs SonicWall

OpenVPN

Based on 73 reviews.

SonicWall

Based on 297 reviews.

Latest Research

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

September 2026

SonicWall Netextender vs. OpenVPN Access Server

Updated: September 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall SMA

September 2026

OpenVPN Access Server vs. SonicWall SMA

Updated: September 2026

Buyer's Guide

OpenVPN Access Server vs. SonicWall Netextender

September 2026

OpenVPN Access Server vs. SonicWall Netextender

Updated: September 2026

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

SonicWall SMA

UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort

SonicWall Cloud Secure Edge (CSE)

Redox, Byton, Veeva, BlueVoyant

Popular Solutions

OpenVPN Access Server

25 reviews

2 reviews

4 reviews

7 reviews

20 reviews

Top Industries

Comms Service Provider

13%

Outsourcing Company

11%

Computer Software Company

10%

Financial Services Firm

Outsourcing Company

10%

Construction Company

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 1

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Ashutosh Jha
Project engineer at IT Solution india private limited
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Hesdi Triantono
Product Manager at wahana piranti teknologi
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

Ali Toksoy
General Manager at Ekinoks Software
We haven't needed any additional support so far.
Read full review of OpenVPN Access Server »
MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
Read full review of OpenVPN Access Server »
Afsal Kaniyarakkal
IT System Administrator at Malomatia
We have the free version installed. We don't have a support contract.
Read full review of OpenVPN Access Server »
Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Mufaddal Mufaddal
In A Company at EPUS
Others who are looking to use OpenVPN Access Server should evaluate the proper feature benefits and costing as per...
Read full review of OpenVPN Access Server »
AK sharma
Manager, Ott Platform at Synamedia
I would rate customer support as a solid nine out of ten due to the support and onboarding interactions we have...
Read full review of OpenVPN Access Server »
Emmanuel Chebukati
DevSecOps Engineer at a tech company
I would evaluate OpenVPN's technical support and customer service teams as providing standard support. You send a...
Read full review of OpenVPN Access Server »
LAWAL YUSUF
IT auditor at SHEFFIELD HALLAM UNIVERSITY
We have a network engineer to look after technical issues within the organization. However, we escalate queries to...
Read full review of OpenVPN Access Server »
Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The...
Read full review of OpenVPN Access Server »
Anonymous User
Chief Cloud Architect at a tech vendor
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would...
Read full review of OpenVPN Access Server »
Anonymous User
Founder
I have never used their technical support.
Read full review of OpenVPN Access Server »
Mark Engstrom
Python Developer at a tech services company
We did not use support.
Read full review of OpenVPN Access Server »
Mertcan Halegy
Engineering Manager at a government
We haven't used customer support for OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Anonymous User
Software Engineer II at a tech vendor
I usually found support online, so I didn't have to use tech support.
Read full review of OpenVPN Access Server »
Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
Read full review of OpenVPN Access Server »
Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
Read full review of OpenVPN Access Server »
XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
Read full review of OpenVPN Access Server »
AithaShashikanth
Network operation center engineer at a computer software company
It is very easy to raise a ticket with them. We also have email support and a direct help desk we can contact via...
Read full review of OpenVPN Access Server »
Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
Read full review of OpenVPN Access Server »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
Read full review of OpenVPN Access Server »
Anonymous User
Senior DevOps Engineer at a tech vendor
On a scale of one to 10, I would rate technical support as a nine.
Read full review of OpenVPN Access Server »
Anonymous User
Senior Engineer(NOC) at a computer software company
The customer support for OpenVPN Access Server is highly reliable and helpful, the official ticket-based support team...
Read full review of OpenVPN Access Server »
Anonymous User
Data Engineer at a tech vendor
Customer support for OpenVPN Access Server has not been a factor for me, as I have not needed to contact them.
Read full review of OpenVPN Access Server »
BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
Read full review of OpenVPN Access Server »
Anonymous User
代表社員 at サザビー
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
Read full review of OpenVPN Access Server »
Daniel Matei
3D Artist at Daromex
I have not had to contact technical support at this point.
Read full review of OpenVPN Access Server »
Anonymous User
Associate Manager, Technology Services Information Technology Operations at a computer software company
I would rate customer support nine out of ten. The ticketing system is responsive, and the technical team knows the...
Read full review of OpenVPN Access Server »
Anonymous User
Security Researcher at a tech vendor
OpenVPN Access Server provides good customer support, and if you are having any connection or any kind of issues, you...
Read full review of OpenVPN Access Server »
Anonymous User
Enterprise Solutions Consultant at a computer software company
We are able to manage the support of the solution and troubleshoot for clients. However, I have never dealt with the...
Read full review of OpenVPN Access Server »
Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
Read full review of CloudConnexa »

Review 1 of 30

Pawel Najsarek
Technical Support Engineer at Ingram Micro Sp. z o.o.
Technical support is good.
Read full review of SonicWall SMA »
PhosikaSithisane
Power System Engineer at a retailer
It is difficult to contact SonicWall Email Security’s technical support team.
Read full review of SonicWall Email Security »
Harish (Kumar)
Cybersecurity And Information Governance Head at Aeren
I get in touch with technical support whenever we require the support, the support is okay. We have a toll free...
Read full review of SonicWall TZ »
Sahil Darji
Network Security Engineer at Khimji Ramdas
Technical support is very good.
Read full review of SonicWall TZ »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The service received from SonicWall NSSP and their distributors has been excellent. Every time I had a concern, they...
Read full review of SonicWall NSSP »
AshishSingh12
Presales Consultant Cybersecurity at ZONES PVT LTD
The solution's technical support team is helpful.
Read full review of SonicWall Email Security »
Scott Cassidy
Chief Technology Officer at Nexa SecureIT
SonicWall TZ offers 24/7 support. Its technical support is good. They know the product well. They will even log in to...
Read full review of SonicWall TZ »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
SonicWall Capture Client's technical support is good. The technical support team's response time could be improved.
Read full review of SonicWall Capture Client »
Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
I have not faced any challenges with customer support for SonicWall Cloud Secure Edge (CSE); they are very good and...
Read full review of SonicWall Cloud Secure Edge (CSE) »
Alan O'Kelly
Manager, Business Operations & Senior Project Manager at a construction company
The customer support for SonicWall NSv is good.
Read full review of SonicWall NSv »
Winsley De Oliveira
Owner at ANOC
On a scale of one to ten, I would rate SonicWall NSSP's customer service and technical support a 10. They are...
Read full review of SonicWall NSSP »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSa »
Anonymous User
Lead Technical Consultant at a tech services company
Technical support is very, very good.
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at wahana piranti teknologi
In the market, we categorize competitors by price range. In the lower price segment, we compete with Kaspersky and...
Read full review of SonicWall Capture Client »
Keyur_Shah
Sr. Executive IT / DP at a financial services firm
It was difficult to contact technical support online.
Read full review of SonicWall TZ »
Sadiq Abdulwahab
Network Administrator at N S PHARMACY SDN.BHD.
There is no support offered in my country. The closest options may be South Africa and Dubai, but with the time...
Read full review of SonicWall Email Security »
Anonymous User
Network Security Engineer at a tech services company
We did not require technical support.
Read full review of SonicWall NSa »
Jefferson Monfardini
IT Director at BRASP
Technical support is very good.
Read full review of SonicWall Email Security »
Kenneth Eygenraam
Solutions Architect at Quartet Service Inc.
The support from SonicWall Netextender is good. I did not have a lot of experience using them.
Read full review of SonicWall Netextender »
Kelly Sietmann
Senior Manager Information Technology Infrastructure at a wholesaler/distributor
The technical support is great.
Read full review of SonicWall NSa »
GaryDowney
Director of Information Technology at a non-tech company
I would evaluate SonicWall's customer service and technical support as pretty good. We usually get through to them...
Read full review of SonicWall Netextender »
Anonymous User
Owner\Operator
I've dealt with technical support in the past. They've been good. I'm satisfied with eh level of support they...
Read full review of SonicWall TZ »
Anonymous User
IT Manager at a educational organization
We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and...
Read full review of SonicWall NSa »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »
M Aslam
network security engineer
I appreciate the customer support of SonicWall because, in most cases, issues have been resolved quickly. One of the...
Read full review of SonicWall NSv »
Munjal Bhalgama
Owner at IT CARE
SonicWall NSa's support takes longer to respond.
Read full review of SonicWall NSa »
Anonymous User
Sr. Network Administrator at a tech vendor
SonicWall technical support is quite good. As with all contact with any technical support, I always document the...
Read full review of SonicWall NSa »
ITSuperv67
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
Read full review of SonicWall TZ »
Art Leiby
President at The lerepco Group
Technical support used to be very good and now we are dealing with long response times. On a scale of one to ten...
Read full review of SonicWall NSa »
Anonymous User
IT Manager at a retailer
I contacted technical support for issues related to firmware operations. Support is the best so I rate them a nine...
Read full review of SonicWall NSa »

Review 1 of 30

Technical Support

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