Compare OpenText vs Qlik

OpenText

Based on 1753 reviews.

Qlik

Based on 435 reviews.

Overview

US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.

Information Not Available

Sample Customers

OpenText Trading Grid

Autoliv, Hella, Hutchinson, Michelin

OpenText Data Integrator

Vermont Information Processing Inc., Yantian International Container Terminals, Dole, Tandy Brands Accessories

OpenText Intelligence

Sasktel, NSBSL

OpenText Magellan

Westpac Banking Corporation, North Star BlueScope Steel, E&J Gallo Winery, Legal & General America

OpenText Migrate

Computrade Malaysia

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

Qlik Talend Cloud

Aliaxis, Electrocomponents, M¾NCHENER VEREIN, The Sunset Group

Stitch

AB InBev, Accolade, Accor, AstraZeneca, Beachbody

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

OpenText Application Quality Management

11 reviews

OpenText Data Protector

3 reviews

OpenText Enterprise Security Manager

8 reviews

QlikView

9 reviews

Qlik Sense

12 reviews

Qlik Talend Cloud

13 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

10%

Government

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Himanshu_Tyagi
Lead Cybersecurity at a consultancy
I have been working with AWS cloud for the past six to seven years, and in my current role, I am working on AWS...
Read full review of OpenText Core Application Security »
Alejandro Stromer
Director Consulting SAP OpenText en Entelgy at a tech services company
We are partners of OpenText Content Management in the area of content management and in another area of SAP...
Read full review of OpenText Content Management »
ArnabPaul
Cyber Security Consultant at a tech vendor
I am currently working with several tools. For Fortify, I use SCA and WebInspect. Apart from that, I use Burp Suite...
Read full review of OpenText Dynamic Application Security Testing »
Sasikumar Balachandran
Senior BI Lead at a consultancy
I have 5 years of experience in the Microsoft ecosystem, which includes IBM Cognos and ClickView dashboards. In my...
Read full review of OpenText 360 for SharePoint »
Mohammed Shoaib Abdulla
Sr. Cybersecurity Consultant IT/OT at a computer software company
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight...
Read full review of ArcSight Logger »

Review 1 of 5

Sushrit Moundekar
Program Manager at a consultancy
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at a computer software company
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Anonymous User
Cloud Data Architect at a comms service provider
I have been using Stitch for the last five years. My main use case for Stitch is to ingest SFDC data and also Google...
Read full review of Stitch »

Review 1 of 5

Customer Service

Anonymous User
Performance Architect at a tech vendor
On a scale of one to ten, where one is low, and ten is high-quality technical support, I rate the support a one.
Read full review of OpenText Professional Performance Engineering (LoadRunner Professional) »
Tomas Hald
Consultant at a tech company
Support wasn't too helpful when we had to do an upgrade. The website is complex, and it's difficult to get answers....
Read full review of OpenText Application Quality Management »
Nuno-Carvalho
Senior Consultant at a consultancy
Technical support for SiteScope needs a lot of improvement. The support team can be slow to respond and often lacks...
Read full review of OpenText SiteScope »
Ahmed Salman
Performance & Monitoring Supervisor at a comms service provider
Technical support from OpenText is reliable, earning an eight out of ten rating. This indicates an overall...
Read full review of OpenText AI Operations Management »
SifisoNhlambo
QA Performance Engineer at a financial services firm
I would rate it six out of ten.
Read full review of OpenText Professional Performance Engineering (LoadRunner Professional) »
ChimaUzomba
Chief Executive & Certified Security Administrator at a tech services company
The technical support is actually a problem that needs to be addressed. Since the acquisition and merger with Hewlett...
Read full review of OpenText Core Application Security »
Tuncay KALAYCI
Managed Services Manager at a tech services company
Maybe we were unlucky, but I don't like Micro Focus support very much. Sometimes they are good, sometimes they are...
Read full review of OpenText SiteScope »
Anonymous User
Technical Learning And Development Director at a comms service provider
Technical support is good.
Read full review of Micro Focus OpenView [EOL] »
Anonymous User
System Engineer at a government
Customer Service: It's great. Technical Support: It's great.
Read full review of OpenText Data Protector »
Anonymous User
Records Management Consultant at a government
Support is good from a preferred vendor.
Read full review of OpenText Content Manager »
Anonymous User
Performance Test Architect and HP ALM Expert at a tech services company
Customer Service: Customer Service is immaculate. Technical Support: Tech Support is immaculate.
Read full review of OpenText Core Performance Engineering (LoadRunner Cloud) »
Anonymous User
Enterprise DevOps Leader, Program Manager at a media company
We hardly have incidents. There hasn't been much activity as compared to UFT. We will see how it goes in the future.
Read full review of OpenText Functional Testing for Developers »
Anonymous User
Sys Admin at a tech services company
Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely...
Read full review of OpenText Core Endpoint Protection »
Anonymous User
System and Network Administrator at a financial services firm
Their Help Desk/Support is uneven. Sometimes, it takes a long time to talk to someone. Not all technicians know their...
Read full review of EVault [EOL] »
Anonymous User
Information Security Lead Consultant & Application Security Specialist at a energy/utilities company
Customer Service: Customer service is excellent. Technical Support: The technical support is very good.
Read full review of OpenText Core Application Security »
Anonymous User
IT Admin at a financial services firm
It's very good.
Read full review of Agile Manager [EOL] »
Jeremy Ambicha
Forensic Consultant at a tech services company
Customer service and support are one of the biggest challenges we are having. Although it is provided, and once you...
Read full review of OpenText Enterprise Security Manager »
Anonymous User
Lead Security Engineer at a tech services company
Sometimes, you come across people unfamiliar with the solution, but most of the time, Microsoft support is pretty good.
Read full review of Sentinel »
Anonymous User
Systems Engineer at a pharma/biotech company
Customer Service: I rate them 4/5. I cannot fault their customer service. Luckily, our customer service team is in...
Read full review of OpenText Data Protector »
Mohamed Belal
Solutions Architect at a tech services company
Technical support is very good.
Read full review of OpenText Privileged Access Manager »
Anonymous User
Operation Team Manager at a consumer goods company
Technical support is quite good.
Read full review of OpenText Data Protector »
Tom Haakma
Director of Security at a computer software company
Technical support is an area that can be improved and I think that it's been a known issue since the Fortify team was...
Read full review of Fortify Application Defender »
Anonymous User
Test Manager
On a scale of one to 10: five.
Read full review of OpenText Application Quality Management »
Rune Midtvedt
Senior Consultant at a computer software company
The technical support is good. Whenever we had a problem, they solved it.
Read full review of OpenText Professional Performance Engineering (LoadRunner Professional) »
Anonymous User
ECM Delivery Manager at a university
Customers are usually not accessing OpenText support directly but doing it indirectly via customer support. The...
Read full review of OpenText Information Archive »
MiritGoldring
Delivery Manager at a computer software company
Most of the time, I contact Micro Focus' R&D team if I need technical support, and they are very responsive.
Read full review of OpenText Real User Monitoring »
Anonymous User
Senior manager IT at a transportation company
As usual, only if we get into any issues that obviously need to be done, we definitely use tech support. Sometimes...
Read full review of Agile Manager [EOL] »
JelsonGhigonetto
Creator and Manager of Intelligent Water Loss Management Models at a tech services company
The customer service is very good. They could improve on their expertise and knowledge of bigger projects and their...
Read full review of OpenText Analytics Database (Vertica) »
AsstDirector497
Assistant Director, IT Operations at a financial services firm
We contact tech support, but it wasn't me directly involved in that because I've got a bit of a project team that's...
Read full review of Micro Focus Service Anywhere [EOL] »
Anonymous User
Head of Department Testing at a tech services company
We have used HP technical support for resolving cases and we also asked help from Presales in HP Russia. These guys...
Read full review of OpenText Application Quality Management »

Review 1 of 30

Yogesh_Pawar
BI Analyst at a healthcare company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Qlik Sense »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Qlik Talend Cloud »
Prashant Baste
Sr. Solution Architect at a computer software company
I rate the support an eight out of ten.
Read full review of QlikView »
Sultan Molobayev
Data Warehouse Architecture at a government
During the server migration process, I seek technical support for guidance and consultation.
Read full review of QlikView »
Edgar Olmos Ascanio
Data Intelligence Manager at a retailer
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in...
Read full review of Qlik Sense »
Peter Eerdekens
Commercial Business Analyst at a leisure / travel company
Did not need any of this yet.
Read full review of QlikView »
Anonymous User
Software Engineer at a tech vendor
The technical support could improve. It is difficult to connect with them on the phone. There can be a lot of back...
Read full review of Qlik Replicate »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Architect at a tech services company
In the past, I contacted the technical support of Talend Data Fabric, primarily through a dedicated team within the...
Read full review of Talend Data Fabric »
Anonymous User
Business Analytics at a tech services company
I know the support people personally, so yes, I've contacted them for a few inquiries every now and then. None of...
Read full review of Qlik Talend Cloud »
Anonymous User
Vice President, Business Continuity Manager / Information Security Officer / Project Manager at a financial services firm
Technical support is excellent, the user groups are really good, and outside of that, there are excellent web...
Read full review of QlikView »
Anonymous User
Lead Technical
Customer Service: Good, they need more proactive support. Technical Support: Good
Read full review of QlikView »
Anonymous User
Supervisor of Business Intelligence at a financial services firm
Customer Service: An eight out of 10. Technical Support: An eight out of 10.
Read full review of Qlik Sense »
NizarAhmad
BI & EIS Manager at a manufacturing company
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues...
Read full review of Qlik Sense »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Manager, BI Strategy and Architecture at a tech services company
Customer Service: Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They...
Read full review of Qlik Sense »
Anonymous User
Associate Director at a tech services company
Technical support requires improvement. I would rate it around three out of ten. Basically, I think they lack in the...
Read full review of Qlik Sense »
Anonymous User
Developer
I have not had direct contact. Currently (with Qlik Sense), I am working with Qlik local partners, not directly.
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Elio-Bonazzi
Developer
The fact that the technical support is out of China means that sometimes the engineers don't have a good command of...
Read full review of Talend Open Studio [EOL] »
AyodeleMakun
Qlik Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues started or any other areas.
Read full review of QlikView »
Anonymous User
Consultant at a tech services company
Customer Service: The customer service is done by partners. So if you have knowledgeable partner the service is good,...
Read full review of QlikView »
SivanandamKrishnan
Director of analytics at a marketing services firm
The support is not very good. The team is not well-trained, and resolving a ticket can require several discussions....
Read full review of Talend Data Fabric »
Anonymous User
Business Manager (Exco level) & Executive Director at a retailer
There are frequent follow-ups from the vendor once you register on their web site.
Read full review of QlikView »
Anonymous User
Practice Head, Analytics at a tech services company
Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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