Compare Omada vs Thales Cloud Security

Omada

Based on 42 reviews.

Thales Cloud Security

Based on 11 reviews.

Latest Research

Buyer's Guide

Omada Identity vs. SailPoint IdentityIQ

March 2024

SailPoint IdentityIQ vs. Omada Identity

Updated: March 2024

Sample Customers

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group

Popular Solutions

Omada Identity

26 reviews

Thales Authenticators

1 reviews

Thales SafeNet Trusted Access

0 reviews

Gemalto Protiva

0 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

16%

Comms Service Provider

11%

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Identity and Access Architect at a renewables & environment company
We use Omada to manage all personal user accounts, including Active Directory accounts and Exchange mailboxes. We're...
Read full review of Omada Identity »

Review 1 of 1

GauravMathur
Vice President Information Technology at a tech services company
We have used the solution for our disaster prevention. We are using it for our VPN only.
Read full review of Thales SafeNet Trusted Access »
Ravi Chandarana
Blue Star limited at Blue Star limited
We primarily use the solution to encrypt data. We deploy the solution with an agent. With the help of an agent, we do...
Read full review of Vormetric Data Security Platform [EOL] »
Paul Connaire
RAS Team Lead at Produban USA

Read full review of Gemalto Protiva »
Ravi Chandarana
Blue Star limited at Blue Star limited
Our company implements this solution for our clients. The use case differs depending on the organization.
Read full review of Vormetric Application Crypto Suite »

Review 1 of 4

Customer Service

Gjert Tronstad
Chief Information Security Officer at a manufacturing company
For us, their technical support has been fantastic. Also, Omada definitely provides us with a clear roadmap for...
Read full review of Omada Identity »
Espen Bago
Identity and Access Program Owner at NAV
I have interacted with them because we had used the vendor instead of a third-party integrator, which worked well for...
Read full review of Omada Identity »
Peter Schouten
Systems Adminstrator at Avans Hogeschool
They have very good support. I would rate them an eight out of ten.
Read full review of Omada Identity »
Dietmar Wettach
Identity and Access Product Owner at Flughafen Zürich AG
We receive technical support from our partner in Switzerland.
Read full review of Omada Identity »
Michael Rask Christensen
Principal Cybersecurity Consultant at NNIT
I have not interacted with them as a customer, but I have interacted with them as a partner. I used to work on a...
Read full review of Omada Identity »
Harold Van Ham
Product owner Identity & Access management at Avans Hogeschool
So far, we have Mads as our customer success manager. He is a very good engineer. He is almost a part of our team, so...
Read full review of Omada Identity »
Rene Lanzl
IT Security Architect at CARL IT Solutions GmbH
I would rate the support a seven out of ten. Sometimes, the time it takes to respond to a ticket is too long. Also,...
Read full review of Omada Identity »
Anonymous User
Product owner at a energy/utilities company
The response time can be slow at times. They are knowledgeable but seem to be so busy that they can't respond to our...
Read full review of Omada Identity »
Anonymous User
SQL Server Consultant at a tech services company
I have had no problem with technical support. I have enrolled two similar people, with access to their partner...
Read full review of Omada Identity »
Anonymous User
IT Expert Identity and Access Management at a retailer
We had special contact within Omada, so their support was always very good throughout the years. When Omada got...
Read full review of Omada Identity »
Nick Baring
Solution Architect IAM at a energy/utilities company
If you are contacting them for a major issue, the support is good. If it is a more simple question, it could take up...
Read full review of Omada Identity »
Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
Read full review of Omada Identity »
Angéla
Functional Administrator at Gemeente Utrecht
We have a consultant from Traxion. He helps us with everything related to Omada. If there is something wrong, we go...
Read full review of Omada Identity »
Anonymous User
IT Projects Specialist at Advantest Corp
We rate Omada support 7 out of 10
Read full review of Omada Identity »
User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
Read full review of Omada Identity »
Angéla
Functional Administrator at Gemeente Utrecht
Right now, I don't feel that I have any influence on the features that they are delivering to us. My supplier has...
Read full review of Omada Identity »
DuaneGraham
CEO at Clango
We have relationships with Omada from the chief revenue officer, all the way down. When we really need to make...
Read full review of Omada Identity »
Anonymous User
IT Project Manager at a energy/utilities company
With our customer success manager (CSM), we have a monthly meeting. So anytime we have some questions on each help, I...
Read full review of Omada Identity »
Søren Tams
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
Read full review of Omada Identity »
Anonymous User
IAM Solution repsonsible at a retailer
I rate Omada support a seven out of ten. Sometimes it takes them too long to get back to us regarding smaller issues,...
Read full review of Omada Identity »
Arun Kothanath
Chief Security Strategist at Clango
The Omada product documentation could use a good uplift. Some documentation is outdated as well as other...
Read full review of Omada Identity »
Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
Read full review of Omada Identity »
Anonymous User
Client platform engineer at a energy/utilities company
I rate Omada support 9 out of 10. We haven't had an SLA in place for long. They respond quickly when we submit...
Read full review of Omada Identity »
Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
Read full review of Omada Identity »
Anonymous User
Functional Manager at a tech services company
My team contacts the support team. The support is slow.
Read full review of Omada Identity »
Anonymous User
Identity and Access Architect at a renewables & environment company
I rate Omada support 9 out of 10. I'm quite satisfied. We have always had a strong consultant that supports us. We...
Read full review of Omada Identity »
Marc Plagge
IAM Product Owner at a transportation company
The technical support team has specific response times. Additionally, we have an Omada consultant present on our site...
Read full review of Omada Identity »
Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
Read full review of Omada Identity »
Anonymous User
Selvstænding IAM-arkitekt at a financial services firm
Above average.
Read full review of Omada Identity »
Anonymous User
Works at a financial services firm
The technical support team is constantly working to improve, but resolving complex issues can still be...
Read full review of Omada Identity »

Review 1 of 30

GauravMathur
Vice President Information Technology at a tech services company
I've never dealt with technical support. I cannot speak to how helpful or responsive they are when it comes to...
Read full review of Thales SafeNet Trusted Access »
Anonymous User
Senior Product Specialist at a tech services company
Gemalto Technical support is very professional and very quick in giving you a good answer and solving any issues that...
Read full review of Gemalto Protiva »
Mikhail Rozhnov
CTO at TESSIS
The technical support is at a high level.
Read full review of Thales Authenticators »
Ravi Chandarana
Blue Star limited at Blue Star limited
We use technical support via an automatic portal. I've reach out many times to support. When I've asked them...
Read full review of Vormetric Data Security Platform [EOL] »
Ravi Chandarana
Blue Star limited at Blue Star limited
Customer support is reasonable on the whole but it could be improved.
Read full review of Vormetric Application Crypto Suite »
Paul Connaire
RAS Team Lead at Produban USA
From the perspective of generalized support, they are perfect. Obviously, with any company, there are specifics in...
Read full review of Gemalto Protiva »
Anonymous User
Service Delivery Manager at a healthcare company
The support has been very good with this solution.
Read full review of Thales Authenticators »
Anonymous User
Regional Sales Manager at a tech services company
The level of support depends on the type of contract you have. You can pay for support 24/7, we chose to have support...
Read full review of Thales SafeNet Trusted Access »

Review 1 of 8

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.