Compare NTT DATA vs Tricentis

NTT DATA

Based on 4 reviews.

Tricentis

Based on 216 reviews.

Sample Customers

NTT DATA SAP Services

Daiwa House Industry Co. Ltd., NVIDIA Corporation

NTT-AT WinActor

Exeo Tech Corporation

Tricentis LiveCompare

Coca-Cola, eBay, BP, British American Tobacco, Surrey Country Council, AES, P66, MUD, Bentley Motors, Coats, Hershey, Kimberly Clark

Popular Solutions

0 reviews

0 reviews

8 reviews

4 reviews

3 reviews

Top Industries

Construction Company

19%

Comms Service Provider

11%

Financial Services Firm

Outsourcing Company

Financial Services Firm

10%

Manufacturing Company

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Planning Assistant Manager at a manufacturing company
This solution is mainly used in our accounting department.
Read full review of NTT-AT WinActor »
Anonymous User
Principal Cloud Engineer at mavenit
We are deploying services for enterprises and mobile operators like SMSE, MMSE, voicemail, etc.
Read full review of NTT Cloud »

Review 1 of 2

AKSHAYRATHI
Senior engineer at Nagarro
My main use case for Tricentis Tosca is to automate web applications, and I have automated UI applications, database,...
Read full review of Tricentis Tosca »
AnantJoshi
Senior Director Intelligent Automation at Truglobal
Tricentis NeoLoad use cases were for retail, specifically a US based retail customer.
Read full review of Tricentis NeoLoad »
Ashu Singh
Senior quality analyst at Lalli
With the solution, I could not only record the scripts but also record and automate the exact manual process with my...
Read full review of TestProject [EOL] »
Anonymous User
Quality Specialist 2A at a financial services firm
The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall,...
Read full review of Tricentis qTest »
Sudipta Das Biswas
Senior QA Automation Engineer at AMCS Group
In our development workflow, we use SpecFlow as a BDD framework to bridge the communication gap between business and...
Read full review of SpecFlow »

Review 1 of 5

Customer Service

Anonymous User
Principal Cloud Engineer at mavenit
We're often in touch with technical support. We have a direct account manager and we have weekly calls with them....
Read full review of NTT Cloud »
Manh Cuong Nguyen
Quality Assurance Technician at Daikin vietnam
NTT-AT WinActor's support is good.
Read full review of NTT-AT WinActor »

Review 1 of 2

Nigel Powell
QA Lead Engineer at Test Performance
Their technical support is fairly good, but it's all done through email, which is a little difficult.
Read full review of Tricentis Tosca »
Stinu Easo
SAP S4HANA Finance, Treasury & Automation Test Consultant at a wholesaler/distributor
We were able to contact technical support for Tricentis Tosca, and they gave us a delayed response. In order to get...
Read full review of Tricentis Tosca »
GaneshMuralidharan
Global Delivery Head at Vaisesika consulting
Tricentis acquired this product a year ago, so prior to that acquisition, the product was owned by an independent...
Read full review of Tricentis NeoLoad »
AshokKumar14
Lead Consultant at ITC Infotech
We have a portal to contact the support team.
Read full review of Tricentis Tosca »
Aditya Chakradhar Nanduri
Sr Test Automation Architect at a tech services company
Technical support used to be better. It is now a bit difficult to reach out compared to previous experiences....
Read full review of Tricentis Tosca »
Chinnikrishna Bandi
Consultant at Capgemini Invent
The technical support team is good. They have a 72-hour window to respond to our requests and they usually get back...
Read full review of Tricentis NeoLoad »
Anonymous User
Chief Technology Officer (Co-Founder) at Bluestone
The technical support is good.
Read full review of TestProject [EOL] »
Anonymous User
QA Automation Lead at a tech services company
We have had them here on site nearly every week. If they aren't here they are just a phone call away. We have happily...
Read full review of Tricentis Tosca »
Vijayalakshmi Ramaswamy Dhuruvan
Enterprise Resources Planning Specialist at Doyensys
The support is good.
Read full review of Tricentis Tosca »
Anonymous User
Architecture Manger at a government
The support from Tricentis Tosca is getting less good. When I have a problem I receive an answer. However, it is not...
Read full review of Tricentis Tosca »
Anonymous User
QA Manager at a non-profit
I would say it’s excellent. We have the best support ever. They have just gone over to the Magic Quadrant. I hope...
Read full review of Tricentis Tosca »
SridharNellore
Performance Test Lead at HTC
Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is...
Read full review of Tricentis NeoLoad »
Anonymous User
Technology Manager at a pharma/biotech company
It's excellent as the support is always available and helps us to troubleshoot any issues during execution with live...
Read full review of Tricentis NeoLoad »
Anonymous User
Quality Assurance Manager at a insurance company
Overall, I'd say that technical support is good. When I have had interaction or problems, I let them know and they...
Read full review of Tricentis Tosca »
Anonymous User
Test Manager
Customer Service: It's excellent, 9/10. Technical Support: It’s excellent, 9/10, as the response times have been...
Read full review of Tricentis Tosca »
Anonymous User
Software Engineer at a healthcare company
Customer Service: 8/10. We have a very good partnership. They are always willing to work with us and help resolve any...
Read full review of Tricentis NeoLoad »
Anonymous User
Test Analyst at a tech services company
Customer Service: Medium to high. (always quick to response, but sometimes not that helpful). Technical Support:...
Read full review of Tricentis Tosca »
Anonymous User
IT Business Consultant at a retailer
Customer Service: 10/10. The customer service is top-notch. Technical Support: 10/10. The technical support is...
Read full review of Tricentis Tosca »
Anonymous User
Division Chief
Technical support has been awesome. There is no doubt in my mind that it's been very good.
Read full review of Tricentis qTest »
Anonymous User
Software Engineer at Mitacs Inc.
They are very good and prompt in resolving tickets that we raise with them. They did help us in resolving certain...
Read full review of Tricentis NeoLoad »
Katta Naveen
Software Associate at a tech services company
I have not contacted the support team of the product since I have not faced any issues with the solution.
Read full review of Tricentis NeoLoad »
Anonymous User
Test Automation Engineer at Infosys
Technical support is fair.
Read full review of Tricentis Tosca »
Anonymous User
Conductor
My experience with the Tricentis website support was good.
Read full review of Tricentis Tosca »
Anonymous User
Senior Consultant at a tech services company
10/10 - it's one of the most efficient support teams I use.
Read full review of Tricentis Tosca »
Anonymous User
Sr. Portfolio Manager - Testing at a tech vendor
The technical support is good.
Read full review of Tricentis qTest »
Anonymous User
Performance Analyst at a tech services company
The technical support is good.
Read full review of Tricentis NeoLoad »
MohamedSoliman
Software QA Automation Engineer at a tech services company
I have not been in touch with technical support from the vendor.
Read full review of Tricentis Tosca »
Anonymous User
Performance Engineer at a tech services company
Tech support is okay. When we had 50 users, we reached out to the tech support team and within two to three days we...
Read full review of Tricentis NeoLoad »
Ashish-Kulkarni
Supervisor, Quality Assurance at a financial services firm
We have been in contact with the support team. Since Neotys became Tricentis, the turnaround time for support queries...
Read full review of Tricentis NeoLoad »
Anonymous User
Senior Consultant at a engineering company
I would rate 3/5 as there is not much knowledge base available on the internet for one to independently solve the...
Read full review of Tricentis Tosca »

Review 1 of 30

Technical Support

No Data Available

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