Compare NNT vs TIBCO

NNT

Based on 5 reviews.

TIBCO

Based on 150 reviews.

Sample Customers

NNT Log Tracker Enterprise

Wonga, WHSmith

LogLogic

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba

Popular Solutions

Change Tracker Gen7 R2

1 reviews

NNT Log Tracker Enterprise

1 reviews

TIBCO BusinessWorks

8 reviews

TIBCO Spotfire

7 reviews

TIBCO EBX

6 reviews

Top Industries

Computer Software Company

19%

Comms Service Provider

18%

Government

Financial Services Firm

Computer Software Company

18%

Comms Service Provider

17%

Financial Services Firm

13%

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
Change Tracker Gen7 R2 can be used in the health sector for compliance. It can secure the patient's information.
Read full review of Change Tracker Gen7 R2 »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 2

Samy Abushanab
Senior Software Development Team Leader at sejel

Read full review of TIBCO iProcess Suite »
Muzaffer Yöntem
Managing Partner at a tech services company
The solution is a combination product that sits on top of StreamBase and Spotfire. It originated in America and the...
Read full review of TIBCO Live Datamart »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Mashery comes as a package bundle for all three components of API management, like API management, portal, and API...
Read full review of TIBCO Mashery API Management »
Anonymous User
Integration Lead at a comms service provider
We use this solution to integrate the various systems that we have. For example, from CRM to ERP, or from ERP to CRM,...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Integration Lead at a comms service provider
We primarily use the solution for workflows. For example, we are dealing with a telecommunication company. We have a...
Read full review of TIBCO ActiveMatrix BPM »

Review 1 of 5

Customer Service

Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I have contacted the support once and the experience was good, I was satisfied.
Read full review of Change Tracker Gen7 R2 »
Jagganath Tendle
Senior Infra Manager at a tech vendor
NNT's technical support is sound, but the overall time for resolutions could be improved.
Read full review of NNT Log Tracker Enterprise »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I contact technical support on a regular business because we have to customize things as per our requirements. They...
Read full review of NNT Log Tracker Enterprise »
Anonymous User
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »

Review 1 of 4

RobertoMessora
Head of Business Integration and Architecture at Jakala
I'm not directly involved with the technical support because there is another guy here in the company that is in...
Read full review of TIBCO ActiveMatrix BPM »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Ramesh Shan
Vice President at Citigroup
Their technical support is very good.
Read full review of TIBCO BusinessWorks »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
TIBCO Rendezvous' support is very good. We have a resident here in Brazil and he always responds fast to problems or...
Read full review of TIBCO Rendezvous »
Mir Abul Ula Ali Khan
Middleware and Enterprise Integration Head at a financial services firm
Their support teams aren't that great for the latest version.
Read full review of TIBCO ActiveMatrix Service Bus »
Davide Conti
CEO at daconti
We have a preferred line to TIBCO EBX for support. Their response is very good but their efficiency could improve. I...
Read full review of TIBCO EBX »
Anonymous User
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Anonymous User
Data Architect at a pharma/biotech company
As our SI partner interacted and we did not interact directly with the TIBCO support we would not be able to comment...
Read full review of TIBCO EBX »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Senior Manager Enterprise Integration and Order Management at a comms service provider
I work with TIBCO technical support almost every week. We often have to raise a ticket. Not in a bad way. Most of the...
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Analyst - Reservoir Engineering at a energy/utilities company
On a scale of 1 to 10, I’d say customer service is a 9. Their customer service representatives are usually extremely...
Read full review of TIBCO Spotfire »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Anonymous User
BI & Digital Transformation Consultant at a manufacturing company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Anand-Kumar
Head of Architecture at a insurance company
In terms of technical support - it can be improved. I would give support a 7 out of 10.
Read full review of TIBCO EBX »
Anonymous User
Business Intelligence | IT Service Management at a comms service provider
Technical support is 6/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
DWBI Developer at DST Worldwide Services Pvt Ltd
5/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »
VP302
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
Anonymous User
Reports Developer / Business & Data Analyst at a engineering company
Technical support is excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Spotfire Technical Analyst at a energy/utilities company
Technical support is really good. For every TIBCO product, there is a community where we can post our questions and...
Read full review of TIBCO Spotfire »
Anonymous User
Integrating Manager at a manufacturing company
We have access to the technical support, though from a technical support perspective, I do feel this is one of the...
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Business Intelligence Developer at a computer software company
I would give the technical support an 8/10 rating.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Engineering Manager, Technical Fellow at a manufacturing company
Technical support is acceptable, but not superior. Sometime after TIBCO purchased Spotfire (the company), they...
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.