NICE vs Pega

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
NICE
Based on 36 reviews.
Pega
Based on 106 reviews.
Latest Research
Overview
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Sample Customers
NICE Robotic Automation
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Pega Robotic Process Automation
eBay Enterprise, M&I Bank
Popular Solutions
Top Industries
Financial Services Firm
27%
Computer Software Company
13%
Comms Service Provider
8%
Healthcare Company
5%
Financial Services Firm
24%
Computer Software Company
13%
Comms Service Provider
8%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 27
Review 1 of 30
Technical Support
No Data Available
No Data Available
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