Compare NetSuite vs Qlik

NetSuite

Based on 56 reviews.

Qlik

Based on 317 reviews.

Sample Customers

NetSuite SuiteAnalytics

THE SECOND CITY, QUICKEN INC, LAND O’LAKES, LOVESAC, HELLO PRODUCTS

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

5 reviews

3 reviews

1 reviews

20 reviews

13 reviews

8 reviews

Top Industries

Computer Software Company

14%

Educational Organization

12%

Manufacturing Company

Financial Services Firm

16%

Educational Organization

13%

Computer Software Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonio Lira
Territory Manager LATAM at LeaseWeb
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at Gemini Solutions Group
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 4

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 4

Customer Service

Juan Carlos Escobar Gama
Director TIC's - CMC chairman at CSS
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
Customer Service: The service level with NetSuite is contract-based, some customers who contract the services...
Read full review of NetSuite OneWorld »
SudhakarJha
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at Nsight inc
They have pretty good support.
Read full review of NetSuite ERP »
Haggit Russo
Finance Positions at a pharma/biotech company
The internal NetSuite technical support is not great, and I would rate it as a five out of ten. For better support, I...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I give them a ten out of ten. Their response is very fast, regardless of the language used, like Spanish, French, or...
Read full review of NetSuite OneWorld »
John Cirocco
Senior NetSuite Administrator at Storyteller Overland
The technical support for NetSuite OneWorld is excellent because you have many options, support-wise. There's phone...
Read full review of NetSuite OneWorld »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite ERP »
GirirajInja
Head of IT operations at Karma technologies
My personal experience with NetSuite ERP support has been very good, so I'm rating support an eight out of ten.
Read full review of NetSuite ERP »
Shivali Ahuja
Netsuite Specialist at a recreational facilities/services company
The technical support rating can be defined as per the support taken. This can be Silver, Gold, or Platinum. If you...
Read full review of NetSuite ERP »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Business Analyst at a tech services company
I would give technical support a rating of 2.5/5.
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Mohit V
Consultant at RDM Tech Solutions
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
RobertWolf
President & Chief Solution Officer at CREIS
Early on, the response was critical. There are those bugs or fixes that they'll get to that aren't impacting your...
Read full review of NetSuite ERP »
Tim
Owner at Numex BV
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
Gene Hammons
Director at ProfitFromERP
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »
Maliwan Laohakanniyom
IT Manager at a media company
The technical support is okay but they are not quick to respond.
Read full review of NetSuite ERP »
Anonymous User
NetSuite Administrator and DBA at a marketing services firm
Tech support is very good. If the support rep does not know the answer, they are very quick to escalate to the right...
Read full review of NetSuite OneWorld »
Anonymous User
Netsuite ERP Consultant at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Mustafa Chaudhry
Consultant at Infervise
I use SuiteAnswers to receive all the answers to my problems. I've never had to call NetSuite for support.
Read full review of NetSuite OneWorld »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »
Walid Ali
Senior Engineer at Euro Consult Engineering Services
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
Read full review of NetSuite OneWorld »
Gene Hammons, MBA
Director at a consultancy
Good support even when issues are user training related
Read full review of NetSuite OneWorld »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »

Review 1 of 30

Edgar Olmos Ascanio
Data Intelligence Manager at a retailer
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in...
Read full review of Qlik Sense »
Prashanth Reddy
Technical Lead at Wipro Limited
I rate the support from Qlik Replicate an eight out of ten.
Read full review of Qlik Replicate »
Prashant Baste
Sr. Solution Architect at Team Computers
Qlik's technical support is great.
Read full review of Qlik Sense »
Hemant Raorane
Technical Architect at Team Computers
I've never contacted technical support, so I can't speak to the quality of their service at this time.
Read full review of Qlik Compose »
Anh Thi Pham
Data Analyst Manager at Ho Chi Minh Securities Corporation
Good. But sometimes recently, very slow response .
Read full review of Qlik Sense »
Luiz DePaula
IS Sr Reporting Specialist at Community Health Network of Connecticut, Inc.
The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However,...
Read full review of Qlik Sense »
Anonymous User
Director Business Intelligence at Bridgehampton National Bank (BNB)
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Qlik Sense »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »
Aus Ten
Application Specialist at Queensland Health
If we encounter issues then there is a lot of support available in the user forum.
Read full review of Qlik Sense »
Anonymous User
Data Architect at a comms service provider
Actually, I can’t remember any issue that I was required to check with customer service or technical support. For...
Read full review of QlikView »
Paul Nockolds
Data Analyst at a media company
Customer Service: I have not had any direct contact with customer service but the online community is very active and...
Read full review of Qlik Sense »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Business Intelligence Data Architect at a construction company
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly,...
Read full review of QlikView »
Anonymous User
Lead QlikView Architect/Manager at a tech company
Customer Service: Customer service is very good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of QlikView »
Anonymous User
Analyst Control and Monitoring at a energy/utilities company
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical...
Read full review of QlikView »
Anonymous User
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's excellent. Technical Support: It's very good.
Read full review of Qlik Sense »
Srikanth Penumutchu
Works
Customer service is good.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Data Analyst at a financial services firm
Customer Service: A nine out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Head of Qlikview IT at a financial services firm
I rate technical support 10/10, excellent. Qlik as well as our local QlikView Partner, QlikView SA, provides...
Read full review of QlikView »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
This area has to improve. Technical support is at a low level.
Read full review of Qlik Sense »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
Lead Technical
Customer Service: Good, they need more proactive support. Technical Support: Good
Read full review of QlikView »
Anonymous User
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »

Review 1 of 30

Technical Support

No Data Available

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