Compare NetSuite vs Qlik

NetSuite

Based on 56 reviews.

Qlik

Based on 313 reviews.

Sample Customers

NetSuite SuiteAnalytics

THE SECOND CITY, QUICKEN INC, LAND O’LAKES, LOVESAC, HELLO PRODUCTS

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

6 reviews

3 reviews

2 reviews

20 reviews

12 reviews

8 reviews

Top Industries

Educational Organization

34%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Educational Organization

40%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonio Lira
Territory Manager LATAM at LeaseWeb
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Venkat Sudni
Solution Architect at a manufacturing company
We use NetSuite CRM+ to manage our customer data for support, but we use Salesforce for outside sales.
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Gene Hammons
Director at ProfitFromERP
NetSuite ERP has been exploding in all kinds of young and up-and-coming businesses using manufacturing. We pioneered...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Antonio Lira
Territory Manager LATAM at LeaseWeb
Customer Service: The service level with NetSuite is contract-based, some customers who contract the services...
Read full review of NetSuite OneWorld »
Juan Carlos Escobar Gama
Director TIC's - CMC chairman at CSS
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Veerender Kumar
Product Owner at Software Technology
The technical support is very good. We also have local support here in India.
Read full review of NetSuite OneWorld »
Mohammed Shakir Ibrahim
Regional Sales Head at Inspirria Cloudtech
Technical support is provided by Oracle and can be purchased from a vendor or partner. Additionally, when we sign up...
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I give them a ten out of ten. Their response is very fast, regardless of the language used, like Spanish, French, or...
Read full review of NetSuite OneWorld »
Haggit Russo
Finance Positions at a pharma/biotech company
The internal NetSuite technical support is not great, and I would rate it as a five out of ten. For better support, I...
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
The technical support is very good. We've been very happy with the level of support we get. They are helpful and...
Read full review of NetSuite ERP »
Nitin Mothilall
Senior Business Analyst at a computer software company
Their official technical support takes a while to get back to you, whereas, on the user forums, which also have their...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Shivali Ahuja
Netsuite Specialist at a recreational facilities/services company
The technical support rating can be defined as per the support taken. This can be Silver, Gold, or Platinum. If you...
Read full review of NetSuite ERP »
Anonymous User
Senior Information Technology Manager at a mining and metals company
I was satisfied with the support.
Read full review of NetSuite ERP »
Anonymous User
Netsuite ERP Consultant at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Walid Ali
Senior Engineer at Euro Consult Engineering Services
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Mohit V
Consultant at RDM Tech Solutions
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Tim
Owner at Numex BV
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »
Douglas Blumhardt
Managing Consultant at Business and Technology Consulting, LLC
Technical support is very weak. That's because, once again, they've hired a bunch of kids. They've got kids behind...
Read full review of NetSuite ERP »
Maliwan Laohakanniyom
IT Manager at a media company
The technical support is okay but they are not quick to respond.
Read full review of NetSuite ERP »
Anonymous User
Customer Solution Executive at a tech services company
The technical support for this solution is not the best, because it's very, very hard to get a hold of someone who is...
Read full review of NetSuite CRM+ »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
Anonymous User
Business Analyst at a tech services company
I would give technical support a rating of 2.5/5.
Read full review of NetSuite ERP »
Anonymous User
Consultant / Cloud CRM and ERP solution provider at a tech services company
The technical support is very good.
Read full review of NetSuite ERP »
Gene Hammons, MBA
Director at a consultancy
Good support even when issues are user training related
Read full review of NetSuite OneWorld »
RobertWolf
President & Chief Solution Officer at CREIS
Early on, the response was critical. There are those bugs or fixes that they'll get to that aren't impacting your...
Read full review of NetSuite ERP »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Gene Hammons
Director at ProfitFromERP
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
Read full review of NetSuite OneWorld »

Review 1 of 30

Sultan Molobayev
Data Warehouse Architecture at a government
We use a local company for support and do not rely on Qlik support.
Read full review of Qlik Replicate »
FerranGarcia
Solution Architect at Red Hat
The technical support services are good.
Read full review of Qlik Sense »
Sanjeev Asher
Consultant at a tech services company
Support is okay. We don't get the required solutions on time, so I would just say support is average. Yeah.
Read full review of Qlik Compose »
Hendra Eka Putra
Chief Executive Officer at Idea Domina
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
Read full review of QlikView »
Bruno Preti
Direttore Progetti Speciali - Product Business Manager QLIK & Microsoft at Aldebra Spa
The customer service and support are responsive, not so fast, not always fast because there are some problems. A...
Read full review of Qlik Sense »
Prashanth Reddy
Technical Lead at Wipro Limited
I have used the support. If we have issues we contact them and they provide us with a solution. They are good.
Read full review of Qlik Compose »
Leander du Plessis
Data Analyst at a financial services firm
Technical support is good.
Read full review of QlikView »
Anonymous User
Business Information Expert Performance Measurement at a manufacturing company
Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers...
Read full review of QlikView »
Anonymous User
Capacity Analyst at a security firm
Customer Service: They're good, but sometimes lack in responding on time. Technical Support: 5/10 - really needs...
Read full review of Qlik Sense »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Anonymous User
FSI IT Consulting Manager at Deloitte Portugal
Strong customer service, not as strong on the technical part, and the community is still a bit underdeveloped.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Chris_Park
Director of Enterprise Services at a computer software company
Support for this product could be better. The good part is we don't have to deal with support very much. When we do,...
Read full review of Qlik Replicate »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Aus Ten
Application Specialist at Queensland Health
If we encounter issues then there is a lot of support available in the user forum.
Read full review of Qlik Sense »
Anonymous User
Senior Business Intelligence Manager at a pharma/biotech company
Customer Service: I give the customer service a 9/10. Technical Support: Technical support is the same, 9/10 (very...
Read full review of Qlik Sense »
Anonymous User
Analista de inteligencia de mercado at a university
Technical support is very good. Every question I had, there was someone to help me.
Read full review of QlikView »
Anonymous User
IT Specialist at a manufacturing company
Customer Service: 9/10. Technical Support: 8/10.
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of Qlik Sense »
Anonymous User
Solution Architect at a healthcare company
Technical support is very good.
Read full review of QlikView »
Jarno Loubser
Managing Director at B2IT
Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not...
Read full review of Qlik Sense »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Anonymous User
Operations Officer Team Leader at a consultancy
I've never dealt with technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Qlik Sense »
Anonymous User
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's excellent. Technical Support: It's very good.
Read full review of Qlik Sense »
Mridul Rao
Manager - Revenue & Growth|Strategy & Planning | Market Intelligencee at a media company
We have our own engineers and support from our tech department, so we've never had any issues dealing with the...
Read full review of QlikView »
Angel Monjarás
Product Specialist and Education Services at a consultancy
Customer Service: Customer service is almost always spotless. Technical Support: Tech support is efficient, but...
Read full review of QlikView »
Anonymous User
IT Analyst at a government
The Qlik community is the best way to improve, fix and learn the product. Qlik releases new version constantly.
Read full review of Qlik Sense »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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