Compare NetSuite vs Qlik

NetSuite

Based on 59 reviews.

Qlik

Based on 445 reviews.

Sample Customers

NetSuite SuiteAnalytics

THE SECOND CITY, QUICKEN INC, LAND O’LAKES, LOVESAC, HELLO PRODUCTS

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

6 reviews

2 reviews

0 reviews

7 reviews

10 reviews

13 reviews

Top Industries

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonio Lira
Territory Manager LATAM at LeaseWeb
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at Gemini Solutions Group
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Sowmya Manda
Sr Analyst at Freelance
I worked on NetSuite ERP, which is a REST interface. In Workato, we have to integrate only REST, so I have knowledge...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Shraddha Waghulde
Solution Architect at Predoole Analytics
The main use cases involve getting data in an analyzable format. Clients should be able to analyze it through a...
Read full review of Qlik Sense »

Review 1 of 5

Customer Service

Juan Carlos Escobar Gama
Director TIC's - CMC chairman at CSS
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Suryansh Kaushal
Software Developer at Techasoft Pvt Ltd.
For the support of NetSuite ERP, I find that you have to buy it to get fast responses. Otherwise, they're usually so-so.
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
The technical support is very good. We've been very happy with the level of support we get. They are helpful and...
Read full review of NetSuite ERP »
SudhakarJha
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at Nsight inc
They have pretty good support.
Read full review of NetSuite ERP »
Mohammed Shakir Ibrahim
Regional Sales Head at Inspirria Cloudtech
Technical support is provided by Oracle and can be purchased from a vendor or partner. Additionally, when we sign up...
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Haggit Russo
Finance Positions at a pharma/biotech company
The internal NetSuite technical support is not great, and I would rate it as a five out of ten. For better support, I...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
Customer Service: The service level with NetSuite is contract-based, some customers who contract the services...
Read full review of NetSuite OneWorld »
Hubert Wentzel
Principle Consultant at iOCO
I would rate their technical support from one to ten as a three. You are placed in a mailbox support system that is...
Read full review of NetSuite ERP »
Veerender Kumar
Product Owner at Software Technology
The technical support is very good. We also have local support here in India.
Read full review of NetSuite OneWorld »
RobertWolf
President & Chief Solution Officer at CREIS
Early on, the response was critical. There are those bugs or fixes that they'll get to that aren't impacting your...
Read full review of NetSuite ERP »
Gene Hammons, MBA
Director at a consultancy
Good support even when issues are user training related
Read full review of NetSuite OneWorld »
Anonymous User
Customer Solution Executive at a tech services company
The technical support for this solution is not the best, because it's very, very hard to get a hold of someone who is...
Read full review of NetSuite CRM+ »
Mohit V
Consultant at RDM Tech Solutions
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
NetSuite has a good technical support team. They are timely on case responses and replies. For each case submitted,...
Read full review of NetSuite ERP »
Shivali Ahuja
Netsuite Specialist at a recreational facilities/services company
The technical support rating can be defined as per the support taken. This can be Silver, Gold, or Platinum. If you...
Read full review of NetSuite ERP »
Gene Hammons
Director at ProfitFromERP
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Douglas Blumhardt
Managing Consultant at Business and Technology Consulting, LLC
Technical support is very weak. That's because, once again, they've hired a bunch of kids. They've got kids behind...
Read full review of NetSuite ERP »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
Read full review of NetSuite OneWorld »
Harry Paulison
VP of Operations at a manufacturing company
I would say technical support is very good. We didn't use it that much due to the fact that we used our integration...
Read full review of NetSuite OneWorld »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »
Anonymous User
NetSuite Administrator and DBA at a marketing services firm
Tech support is very good. If the support rep does not know the answer, they are very quick to escalate to the right...
Read full review of NetSuite OneWorld »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Walid Ali
Senior Engineer at Euro Consult Engineering Services
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »

Review 1 of 30

Jason Hale
Enterprise Architect at Waikato Regional Council
Talend's support is good. We've got a lot of solution internally, and they provide third-party support. The only...
Read full review of Talend Open Studio [EOL] »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Technical support is available and accessible.
Read full review of Qlik Talend Cloud »
Edgar Olmos Ascanio
Data Intelligence Manager at a retailer
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in...
Read full review of Qlik Sense »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
Sultan Molobayev
Data Warehouse Architecture at a government
We use a local company for support and do not rely on Qlik support.
Read full review of Qlik Replicate »
Sultan Molobayev
Data Warehouse Architecture at a government
During the server migration process, I seek technical support for guidance and consultation.
Read full review of QlikView »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Our experience with the support team has been fantastic.
Read full review of Qlik Sense »
Anonymous User
BI Analyst at a energy/utilities company
Technical support is very geographically oriented, but isn’t truly 24X7.
Read full review of QlikView »
Tami Svensrud
Senior Business Intelligence Analyst at LA JOLLA GROUP, INC
Our interactions have all been through our vendor partner and they reach out on our behalf when needed.
Read full review of Qlik Sense »
Adam Abwat-Johnson
BI Developer at Soak.com
Customer service/support is good through the partner, as this is the suggested way to receive feedback.
Read full review of Qlik Sense »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Data Architect at a construction company
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly,...
Read full review of QlikView »
Anonymous User
Expert Consultant CRM at a tech services company
I have not used the support from Talend Open Studio.
Read full review of Talend Open Studio [EOL] »
AyodeleMakun
Qlik Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues started or any other areas.
Read full review of QlikView »
Prasad Mundewadi
Senior BI Systems Analyst at PTC
Good so far.
Read full review of Qlik Sense »
Anonymous User
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of Qlik Sense »
Anonymous User
Consultant at a tech services company
Not enough data to give an opinion.
Read full review of QlikView »
Anonymous User
Qlik Consultant at a consultancy
I have not been in contact with technical support.
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's very good. Technical Support: I haven't had a need to contact them.
Read full review of QlikView »
Ayodele-Makun
Head BI SBU at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues to get you started.
Read full review of Qlik Sense »
Anonymous User
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »
AshrafOmar Hussein
Business Intelligence and Data warehouse Section Head & Pre-Sales at a tech services company
I would suggest enhancement and improvement in the support program of Talend to have a real Talend expert working...
Read full review of Qlik Talend Cloud »
Anonymous User
Reporting Analyst at a insurance company
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the...
Read full review of QlikView »
Anonymous User
Senior Business Intelligence Manager at a pharma/biotech company
Customer Service: I give the customer service a 9/10. Technical Support: Technical support is the same, 9/10 (very...
Read full review of Qlik Sense »
Anonymous User
head of data at a healthcare company
The customer support of Stitch is horrible. On a scale of one to ten, I would rate the customer support a two.
Read full review of Stitch »
Anonymous User
BI Expert at a tech services company
This area has to improve. Technical support is at a low level.
Read full review of Qlik Sense »
Morne Ayres
Managing Director at Hurricnae
I deal with QlikView support via a QlikView reseller, and I would rate the customer support a solid 10.
Read full review of QlikView »
SivanandamKrishnan
Director of analytics at Analytics Aura
I am not very comfortable with Qlik support as it often goes in loops. Even priority tickets, which should be...
Read full review of Qlik Replicate »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »

Review 1 of 30

Technical Support

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