Compare NetSuite vs Qlik

NetSuite

Based on 58 reviews.

Qlik

Based on 317 reviews.

Sample Customers

NetSuite SuiteAnalytics

THE SECOND CITY, QUICKEN INC, LAND O’LAKES, LOVESAC, HELLO PRODUCTS

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

6 reviews

3 reviews

1 reviews

18 reviews

13 reviews

8 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Retailer

Comms Service Provider

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonio Lira
Territory Manager LATAM at LeaseWeb
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at Gemini Solutions Group
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Sowmya Manda
Sr Analyst at Freelance
I worked on NetSuite ERP, which is a REST interface. In Workato, we have to integrate only REST, so I have knowledge...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Haggit Russo
Finance Positions at a pharma/biotech company
The internal NetSuite technical support is not great, and I would rate it as a five out of ten. For better support, I...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I give them a ten out of ten. Their response is very fast, regardless of the language used, like Spanish, French, or...
Read full review of NetSuite OneWorld »
Antonio Lira
Territory Manager LATAM at LeaseWeb
The technical support is very good. We've been very happy with the level of support we get. They are helpful and...
Read full review of NetSuite ERP »
SudhakarJha
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at Nsight inc
They have pretty good support.
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite ERP »
John Cirocco
Senior NetSuite Administrator at Storyteller Overland
The technical support for NetSuite OneWorld is excellent because you have many options, support-wise. There's phone...
Read full review of NetSuite OneWorld »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
GirirajInja
Head of IT operations at Karma technologies
My personal experience with NetSuite ERP support has been very good, so I'm rating support an eight out of ten.
Read full review of NetSuite ERP »
Nitin Mothilall
Senior Business Analyst at a computer software company
Their official technical support takes a while to get back to you, whereas, on the user forums, which also have their...
Read full review of NetSuite ERP »
Anonymous User
Business Analyst at a tech services company
I would give technical support a rating of 2.5/5.
Read full review of NetSuite ERP »
Anonymous User
Consultant / Cloud CRM and ERP solution provider at a tech services company
The technical support is very good.
Read full review of NetSuite ERP »
Walid Ali
Senior Engineer at Euro Consult Engineering Services
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Mustafa Chaudhry
Consultant at Infervise
I use SuiteAnswers to receive all the answers to my problems. I've never had to call NetSuite for support.
Read full review of NetSuite OneWorld »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
NetSuite has a good technical support team. They are timely on case responses and replies. For each case submitted,...
Read full review of NetSuite ERP »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »
Kandiss Schulz
Director of Finance at a construction company
I would rate technical support as a six to seven out of 10.
Read full review of NetSuite OneWorld »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
Anonymous User
Functional Consultant at a tech services company
I would give the technical support a 6/10 rating.
Read full review of NetSuite ERP »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Gene Hammons, MBA
Director at a consultancy
Good support even when issues are user training related
Read full review of NetSuite OneWorld »
Tim
Owner at Numex BV
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
Read full review of NetSuite OneWorld »
Harry Paulison
VP of Operations at a manufacturing company
I would say technical support is very good. We didn't use it that much due to the fact that we used our integration...
Read full review of NetSuite OneWorld »
Douglas Blumhardt
Managing Consultant at Business and Technology Consulting, LLC
Technical support is very weak. That's because, once again, they've hired a bunch of kids. They've got kids behind...
Read full review of NetSuite ERP »
Gene Hammons
Director at ProfitFromERP
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »

Review 1 of 30

LesCampbell
Audit Data Analyst at a energy/utilities company
The tech support we received was great. They were very knowledgeable and explained things quite well. They were very...
Read full review of Qlik Sense »
FerranGarcia
Solution Architect at Red Hat
The technical support services are good.
Read full review of Qlik Sense »
Jason Heunis
Senior Manager: Diversified Operations at Pharmacy Direct
I have not really used their support. We have experts in QlikView. If we struggle with something, we've got QlikView...
Read full review of QlikView »
Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We got proper responses from the customer service and support team. The support team was pretty good. We were...
Read full review of Qlik Compose »
Martin Goebbels
Data Analyst & Researcher (Freelance) at Sonra Intelligence
I am satisfied with the support.
Read full review of QlikView »
KrishnaBaddam
Presales Manager at Artha Solutions
There is a proper product support team. I heard that with the new tools like Qlik AutoML, there is a delay in the...
Read full review of Qlik Replicate »
Piyush Gaud
Business Intelligence Manager at We Love X GmbH
The customer service is good, yet not the best. However, community forums help quite a lot in case of any...
Read full review of Qlik Sense »
MusaMongwe
Head of Data Practice at a tech consulting company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Anonymous User
Business Intelligence Data Architect at a construction company
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly,...
Read full review of QlikView »
Anonymous User
Vice President, Business Continuity Manager / Information Security Officer / Project Manager at a financial services firm
Technical support is excellent, the user groups are really good, and outside of that, there are excellent web...
Read full review of QlikView »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Anonymous User
Logistics Engineer at a logistics company
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's...
Read full review of QlikView »
Anonymous User
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Anonymous User
Analyst - Business Applications at a pharma/biotech company
Customer Service: Customer service is outstanding. Technical Support: Technical support is great.
Read full review of QlikView »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »
Anonymous User
Analista de inteligencia de mercado at a university
Technical support is very good. Every question I had, there was someone to help me.
Read full review of QlikView »
Anonymous User
Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Support has been fantastic. They are always helpful and quick.
Read full review of Qlik Sense »
Marcelo Galano Nuñez
Analytics Technician at Eurofragrance, S.L.
Technical support is very good and quite fast; they have always provided help when I needed it.
Read full review of Qlik Sense »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Database Expert at a university
Support and customer service are highly rated.
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's very good. Technical Support: I haven't had a need to contact them.
Read full review of QlikView »
Luiz DePaula
IS Sr Reporting Specialist at Community Health Network of Connecticut, Inc.
The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However,...
Read full review of Qlik Sense »
Gabriel Araya
QLik Platform Architect at Analytics Data
We're happy that we have access to Spanish-speaking support and they provide a good service.
Read full review of Qlik Replicate »
Jarno Loubser
Managing Director at B2IT
Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not...
Read full review of Qlik Sense »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Other team members work with support levels 1, 2, and 3 with no issues.
Read full review of Qlik Gold Client »
Anonymous User
Information Systems Development Manager(Senior) – Divisional Manager at a financial services firm
Technical support is 3/10.
Read full review of QlikView »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.