Compare NetSuite vs Qlik

NetSuite

Based on 58 reviews.

Qlik

Based on 317 reviews.

Sample Customers

NetSuite SuiteAnalytics

THE SECOND CITY, QUICKEN INC, LAND O’LAKES, LOVESAC, HELLO PRODUCTS

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

6 reviews

3 reviews

1 reviews

15 reviews

12 reviews

7 reviews

Top Industries

Computer Software Company

13%

Retailer

Manufacturing Company

Comms Service Provider

Financial Services Firm

18%

Manufacturing Company

11%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonio Lira
Territory Manager LATAM at LeaseWeb
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at Gemini Solutions Group
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Sowmya Manda
Sr Analyst at Freelance
I worked on NetSuite ERP, which is a REST interface. In Workato, we have to integrate only REST, so I have knowledge...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Antonio Lira
Territory Manager LATAM at LeaseWeb
Customer Service: The service level with NetSuite is contract-based, some customers who contract the services...
Read full review of NetSuite OneWorld »
Antonio Lira
Territory Manager LATAM at LeaseWeb
The technical support is very good. We've been very happy with the level of support we get. They are helpful and...
Read full review of NetSuite ERP »
Haggit Russo
Finance Positions at a pharma/biotech company
The internal NetSuite technical support is not great, and I would rate it as a five out of ten. For better support, I...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Suryansh Kaushal
Software Developer at Techasoft Pvt Ltd.
For the support of NetSuite ERP, I find that you have to buy it to get fast responses. Otherwise, they're usually so-so.
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite ERP »
SudhakarJha
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at Nsight inc
They have pretty good support.
Read full review of NetSuite ERP »
John Cirocco
Senior NetSuite Administrator at Storyteller Overland
The technical support for NetSuite OneWorld is excellent because you have many options, support-wise. There's phone...
Read full review of NetSuite OneWorld »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Functional Consultant at a tech services company
I would give the technical support a 6/10 rating.
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Mohit V
Consultant at RDM Tech Solutions
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Anonymous User
Consultant / Cloud CRM and ERP solution provider at a tech services company
The technical support is very good.
Read full review of NetSuite ERP »
Walid Ali
Senior Engineer at Euro Consult Engineering Services
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Anonymous User
Netsuite ERP Consultant at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Customer Solution Executive at a tech services company
The technical support for this solution is not the best, because it's very, very hard to get a hold of someone who is...
Read full review of NetSuite CRM+ »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
NetSuite has a good technical support team. They are timely on case responses and replies. For each case submitted,...
Read full review of NetSuite ERP »
Harry Paulison
VP of Operations at a manufacturing company
I would say technical support is very good. We didn't use it that much due to the fact that we used our integration...
Read full review of NetSuite OneWorld »
Anonymous User
NetSuite Administrator and DBA at a marketing services firm
Tech support is very good. If the support rep does not know the answer, they are very quick to escalate to the right...
Read full review of NetSuite OneWorld »
Tim
Owner at Numex BV
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »
RobertWolf
President & Chief Solution Officer at CREIS
Early on, the response was critical. There are those bugs or fixes that they'll get to that aren't impacting your...
Read full review of NetSuite ERP »
Shivali Ahuja
Netsuite Specialist at a recreational facilities/services company
The technical support rating can be defined as per the support taken. This can be Silver, Gold, or Platinum. If you...
Read full review of NetSuite ERP »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »
Kandiss Schulz
Director of Finance at a construction company
I would rate technical support as a six to seven out of 10.
Read full review of NetSuite OneWorld »
Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Senior Information Technology Manager at a mining and metals company
I was satisfied with the support.
Read full review of NetSuite ERP »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »

Review 1 of 30

Sandro Gatti
Partner at Bios Management
They provide technical support for their product but don't offer solution support. The solution support is handled...
Read full review of QlikView »
Varun Garg
Senior Vice President at Polestar Solutions & Services India Pvt Ltd
Qlik Replicate's technical support is really good if you raise your ticket properly and reach out to the right people.
Read full review of Qlik Replicate »
Prashanth Reddy
Technical Lead at Wipro Limited
I have used the support. If we have issues we contact them and they provide us with a solution. They are good.
Read full review of Qlik Compose »
Carlos-Mejia
Sales Director at Data IQ M̩xico
I rate the support an eight or nine out of ten from the customers' perspective. The platform and the solution itself...
Read full review of Qlik Analytics Platform »
Anonymous User
Senior Analyst at a healthcare company
I didn't really face any big challenges with technical support; it depends on the plan. I am not a hundred percent sure.
Read full review of QlikView »
SivanandamKrishnan
Director of analytics at Analytics Aura
I am not very comfortable with Qlik support as it often goes in loops. Even priority tickets, which should be...
Read full review of Qlik Replicate »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Other team members work with support levels 1, 2, and 3 with no issues.
Read full review of Qlik Gold Client »
Anonymous User
Manager at a tech services company
I have not needed to use the support, even though we paid for the support.
Read full review of Qlik Sense »
Anonymous User
Analytics Application Consultant Manager at a computer software company
Customer Service: 8/10 Technical Support: 8/10
Read full review of QlikView »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: Customer service is decent. There is a lot of passing off to other techs during the escalation...
Read full review of Qlik Sense »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Supervisor of Business Intelligence at a financial services firm
Customer Service: An eight out of 10. Technical Support: An eight out of 10.
Read full review of Qlik Sense »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Consultant at a tech consulting company
Customer Service: Excellent and great community interactions as well.Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Senior BI Consultant at a financial services firm
Support was extremely good in the early days of QlikView, possibly less so since Qlik has been sold.
Read full review of Qlik Sense »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of Qlik Sense »
Leander du Plessis
Data Analyst at a financial services firm
Technical support is good.
Read full review of QlikView »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Customer Service: The customer service is excellent and definitely care about the client. Technical Support: I have...
Read full review of Qlik Sense »
Anonymous User
Director, Business Analytics at a recruiting/HR firm
Technical support is average.
Read full review of QlikView »
Anonymous User
IT Specialist at a local government
Technical support is 8/10.
Read full review of QlikView »
Anonymous User
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Anonymous User
Consultant at a tech services company
Customer Service: The customer service is done by partners. So if you have knowledgeable partner the service is good,...
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
AyodeleMakun
Qlik Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues started or any other areas.
Read full review of QlikView »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Shraddha Waghulde
Solution Architect at Predoole Analytics
Support response times could be improved as there are sometimes delays in receiving replies to support cases.
Read full review of Qlik Replicate »
Anonymous User
IT Specialist at a manufacturing company
Customer Service: 9/10. Technical Support: 8/10.
Read full review of QlikView »
Thales Azevedo
Gerente de BI at a government
The technical support is good.
Read full review of Qlik Sense »
Anonymous User
Consulting Manager at a consultancy
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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