Compare MuleSoft vs Solace

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Popular Solutions

MuleSoft Anypoint API Manager

30 reviews

Mule ESB

14 reviews

Mule Anypoint Platform

22 reviews

PubSub+ Event Broker

7 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

12%

Educational Organization

11%

Manufacturing Company

Financial Services Firm

33%

Computer Software Company

11%

Comms Service Provider

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Santosh Solapurkar
Manager at Deloitte
We use Mule ESB for integrating with third-party vendors. Mule ESB bridge between internal systems and third-party...
Read full review of Mule ESB »
Prince Barai
Back End Developer at Agnos Inc.
We use the solution to fetch large amounts of data that our clients have stored. We use it for migration.
Read full review of MuleSoft Composer »
Dimitrios Karachalios
Application Architect at Lutech
The solution is used in many projects. I'm an IT consultant. I use the tool when there's a need for asynchronous...
Read full review of Anypoint MQ »
AmitKanodia
Cloud & Integration CoE Head at Capgemini
Our primary use case is API connectivity when integrating different systems or applications with the help of the API....
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Vijay Subramanyam
Delivery Head at Cblsolutions
So what we are trying to do is help a customer create a platform where they can integrate multiple business...
Read full review of Mule Anypoint Platform »

Review 1 of 5

Anonymous User
Technology Lead at a pharma/biotech company
We have a hybrid model because we have a lot of systems on-premise as well as a lot on the cloud. We have one...
Read full review of PubSub+ Event Broker »

Review 1 of 1

Customer Service

Karthick Sampangi
Practice Head - Enterprise Integration & Process Automation at Happiest Minds Technologies
We had some production issues, and we did escalate them. We got a good response from the customer support team.
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Sreekar Nethagani
Co-Founder at Attaika
Customer service and support are always great. Whenever we face issues, especially with Anypoint MQ's lack of...
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Joe-Lam
Associate Business Development Director at PCCW
The support from Mulesoft Anypoint API Manager needs to improve.
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Mohan BS
Senior Specialist at a manufacturing company
I rate the technical support a seven out of ten.
Read full review of Mule Anypoint Platform »
Archana Bhat
Senior Associate at a computer software company
I rate the support from Mulesoft Anypoint API Manager a three out of five.
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Prince Barai
Back End Developer at Agnos Inc.
I rate the customer support a seven to eight out of ten. The technical support team's response time must be improved....
Read full review of MuleSoft Composer »
JavedMomin
Technical Architect at Unify Technologies
I've never used technical support. I've figured out most things on my own using their very good documentation.
Read full review of Mule Anypoint Platform »
Onkar Pathre
Cloud Solution Architect at Accenture
Technical support is good. I was already working in Mulesoft, so I didn't require any technical help.
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Prashant K
Integration Architect at RB
There is the standard SLA defined depending on the type of subscription or license. The support we have received has...
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Mahdy Zia Uzzaman
System Integration Engineer at ILCS
Technical support is fast and good.
Read full review of Mule ESB »
Bharath-Reddy
Architect at Tekgeminus
The solution’s technical support is good, but they should work on their response time.
Read full review of Anypoint MQ »
Sedat Reyhan
Head-IT Common Tools & Integration Services at Arcelik Group
We need to provide a lot of information to get technical support, so it's not quick.
Read full review of Mule Anypoint Platform »
Khedkar Bhagyashree
Technical Lead at DFS Singapore Pte Ltd
The customer service and support are good.
Read full review of Anypoint MQ »
RajeshKumar12
General Manager at HCL Technologies
The technical support is very good. One of the best things about MuleSoft is its community. They provide support if...
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Simon Mahla
Techpreneur at Riverbird Technology Partners
The support from the vendor is great. I rate the support of the Mule Anypoint Platform a ten out of ten.
Read full review of Mule Anypoint Platform »
sudhir Kilani
Developer at a tech services company
Technical support for this solution is very good, and very interactive. If I have any questions then I reach out to...
Read full review of Mule ESB »
Naveen Tak
Senior Integration Consultant at a tech services company
Customer Service: We had few guys from their support team. They were excellent. Technical Support: I would give...
Read full review of Mule ESB »
Uday-Kiran
Not specified ( Team Lead ) at ADP
The support is pretty good. We raise a ticket when we need something and the response time is good.
Read full review of Mule ESB »
Anonymous User
Operations Manager at a computer software company
I have no experience with tech support.
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Anonymous User
Director and Solution Architect at a tech services company
Unfortunately the documentation is not great. The community provides support but that's a last resort solution.
Read full review of Anypoint MQ »
Anonymous User
Director of Innovation at a tech services company
We've found the technical support to be very good. They are helpful and responsive. We've been satisfied in general.
Read full review of Mule Anypoint Platform »
Anonymous User
Director - Projects at a tech services company
They have a wonderful, modern concept of community-based support. It is not a formal meeting. Rather, they often...
Read full review of Mule ESB »
Sreeram MC
R&DS IT EL - Digital at a healthcare company
We have a good support system with the Mule Anypoint Platform technical team. We have a dedicated support contact...
Read full review of Mule Anypoint Platform »
BrajeshDe
Director API Management and Integration at Fresh Gravity
The technical support is reasonable. They respond to us promptly.
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Artur Bielobrov
MuleSoft Developer at SynergySoft
MuleSoft provides custom support for every client. You can list your account and have open tickets if you have any...
Read full review of Mule Anypoint Platform »
Anonymous User
MDG SAP Global Data Architect at a manufacturing company
We have not contacted the technical support team of Anypoint MQ, because we have our own internal third parties to...
Read full review of Anypoint MQ »
Anonymous User
Solution Architect at a tech services company
I didn't contact them. My current role does not allow me to directly contact technical support.
Read full review of Mule Anypoint Platform »
Anonymous User
Global Head of Digital Cloud & Platform Services at a financial services firm
Technical support has been helpful. There were also people embedded in my team.
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Anonymous User
Solution Architecht at a tech services company
The technical support team is quick with their responses and are prompt in providing a solution.
Read full review of Mule Anypoint Platform »
Tolulope Adeniji
Technical Lead - Integration/Middleware at a financial services firm
Technical support has been excellent. Whenever we've had to contend with a bug, they have been very helpful at...
Read full review of MuleSoft Anypoint API Manager »

Review 1 of 30

YogeshKumar1
Cloud Architect at a transportation company
The technical support team responded on time.
Read full review of PubSub+ Event Broker »
Namrata G
Independent Technology Consultant - Financial Softwares at a tech services company
I can't speak to technical support. I've never reached out to them at all.
Read full review of PubSub+ Event Broker »
Anonymous User
Head of Enterprise Architecture & Digital Innovation Lab at a tech vendor
We have used their technical support as well as their professional services. * They have a very strong support team....
Read full review of PubSub+ Event Broker »
Jitendra Jethwa
Websphere MQ Specialist at a maritime company
Their technical support is very good.
Read full review of PubSub+ Event Broker »
BhanuChidigam
Sofware Engineering Manager at Wells Fargo
The support from PubSub+ Event Broker is great. I rate the support of PubSub+ Event Broker an eight out of ten.
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Anonymous User
Managing Director at a financial services firm
Solace is truly the best company that we have to deal with when it comes to tech support. In the role that I have I...
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Anonymous User
Technology Lead at a pharma/biotech company
Their technical support is pretty quick. We are bound by an SLA and we have the highest tier of support from them....
Read full review of PubSub+ Event Broker »
Anonymous User
Manager, IT at a financial services firm
They are very knowledgeable and their responses are pretty fast.
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Daniel Nepton
Enterprise Automation Architect at CIBC
I have not personally dealt with their technical support. They are always responsive. I know I like to talk with them...
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Sachar De Vries
Head of Infrastructure at Grasshopper
The technical support is very good. Our questions have always been answered and resolved in a very good way. They...
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Sushil Sarda
Lead Manager at a manufacturing company
The technical support helped us in all the aspects. So far, there are no complaints. We got really fantastic support...
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Review 1 of 11

Technical Support

No Data Available

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