Compare MSP360 vs Veeam Software

MSP360

Based on 16 reviews.

Veeam Software

Based on 599 reviews.

Latest Research

Buyer's Guide

MSP360 Backup vs. Veeam Data Platform

January 2026

Veeam Data Platform vs. MSP360 Backup

Updated: January 2026

Buyer's Guide

MSP360 Backup vs. Veeam Data Platform

January 2026

MSP360 Backup vs. Veeam Data Platform

Updated: January 2026

Buyer's Guide

MSP360 Backup vs. Veeam Data Cloud for Microsoft 365

December 2025

MSP360 Backup vs. Veeam Data Cloud for Microsoft 365

Updated: December 2025

Sample Customers

MSP360 Backup

StratX

Popular Solutions

MSP360 Backup

0 reviews

Cloudberry

1 reviews

Veeam Data Platform

37 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Insurance Company

13%

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
My main use case for Cloudberry is to synchronize my files to S3 on AWS. A quick specific example of how I use...
Read full review of Cloudberry »

Review 1 of 1

Pranav Telang
Lead Architect at a comms service provider
The environments we work with for Veeam Backup for AWS include almost 1500 EC2 instances, so it was an enterprise...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

CONRAD FORREST
President at a sports company
The technical support is decent, but I don't want to know the details of the backup and we almost have to pay...
Read full review of MSP360 Backup »
DavidWork
Owner at a tech services company
I rate the support from MSP360 Backup an eight out of ten.
Read full review of MSP360 Backup »
Amit Suthar
Team Lead at a computer software company
The technical support services are good.
Read full review of MSP360 Backup »
Fabio De Souza
TS Engineer at a computer software company
I've used technical support in the past and I've found them to be very good. They are quite fast and very helpful. My...
Read full review of MSP360 Backup »
Anonymous User
President and Chief Technology Officer at a tech services company
We've dealt with technical support in the past and they have been very good so far. They are helpful and responsive....
Read full review of MSP360 Backup »
Anonymous User
Owner at a tech services company
Their support is very good. I am happy with the support.
Read full review of MSP360 Backup »
Anonymous User
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
Read full review of MSP360 Backup »
Anonymous User
Director
Not applicable.
Read full review of MSP360 Backup »
Anonymous User
IT Manager at a transportation company
Their support is good.
Read full review of MSP360 Backup »
Anonymous User
System Admin at a financial services firm
Technical support is good and it is easy to get solutions.
Read full review of MSP360 Backup »
Magdalena Stanek
Owner at a tech services company
We haven't had to contact technical support yet. We find the solution very easy to use, so we haven't required any...
Read full review of MSP360 Backup »
Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
I have not interacted with customer support for Cloudberry.
Read full review of Cloudberry »

Review 1 of 12

Vijay-Patel
Technical asst. at a educational organization
We receive very good support from Nutanix.
Read full review of Veeam Data Platform »
Stephen Catalano
National Sales Engineer at a tech vendor
Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Michael Schwarzer
Managing Director at a photography company
I would rate their technical support eight or nine out of ten. The escalation from first, second to third tier is...
Read full review of Veeam Data Platform »
Tasos Skaltsas
IT Systems Engineer at a maritime company
The technical support is very good. The one or two times that we needed something from technical support, they...
Read full review of Veeam Data Platform »
Humberto Tahara
Senior Solution Architect Pre-Sales at a tech consulting company
We have a support team in Brazil, and I know the people there. They provide excellent support in Portuguese, which is...
Read full review of Veeam Backup for Google Cloud »
Jóhann G. Thorarensen
IT Manager at a educational organization
I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
System Administrator at a maritime company
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding...
Read full review of Veeam Data Platform »
Anonymous User
System administrator at a construction company
Technical support is pretty good. They have a fast response.
Read full review of Veeam Data Platform »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is good.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam Data Platform »
Anonymous User
Project Manager and Technical Consultant at a computer software company
Our company provides maintenance services for our customers, but most of the customers are required to get support...
Read full review of Veeam Data Platform »
Anonymous User
IT Infrastructure Manager at a media company
We have yet to make need of technical support, although I feel it to be good.
Read full review of Veeam Data Platform »
Jahan Zaib
Head IT manager at a media company
We use the community edition. The problem I've faced in the community edition is that the community edition always...
Read full review of Veeam Data Platform »
InfoTConsult67
IT Consultant at a transportation company
I don't usually use technical support, so I don't have much experience with them.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Buddhika Thennakoon
System Engineer at a consultancy
There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not...
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
SrSysAdmin45860
Sr. System Admin at a financial services firm
We do not encounter many problems with the product, but we do get an instant response when needed.
Read full review of Veeam Data Platform »
Anonymous User
Network Operations Manager at a educational organization
That ReFS issue was one of the things that I had with technical support. For the most part they have been very...
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Generally speaking about Veeam, as a vendor, from a technical support perspective, I've really enjoyed the fact that...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Network Administrator at a educational organization
Customer Service: We purchased our product threw a third party and the need for customer service interaction has not...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a consultancy
This product is supported well.
Read full review of Veeam Data Platform »
Anonymous User
Software Technology Specialist at a tech services company
The technical support from Veeam is very good.
Read full review of Veeam Data Platform »
Ahmed Faiz
Consultant at a tech services company
I did not have personal dealings with tech support. One of the IT managers did.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a healthcare company
Customer Service: It's wonderful - 10/10. Technical Support: It's wonderful - 10/10.
Read full review of Veeam Data Platform »
Anonymous User
Manager Infrastructure at a manufacturing company
I have not used technical support.
Read full review of Veeam Data Platform »
BarleMakumba
IT manager at a tech services company
Support for this solution could be improved. We have been frustrated getting help via email. When dealing with the...
Read full review of Veeam Data Platform »
Mohamed Aly
Support Team at a non-tech company
They are fast and good.
Read full review of Veeam Data Platform »
Anonymous User
Director of Information Technology at a religious institution
Customer Service: Very friendly and very responsive. Technical Support: I am going to say great, but the truth is, I...
Read full review of Veeam Data Platform »
JJG124536
Product Manager Storage, Database and Backup & Replication at a tech company
I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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