Compare MSP360 vs Veeam Software

MSP360

Based on 17 reviews.

Veeam Software

Based on 606 reviews.

Latest Research

Buyer's Guide

MSP360 Backup vs. Veeam Data Platform

March 2026

Veeam Data Platform vs. MSP360 Backup

Updated: March 2026

Buyer's Guide

MSP360 Backup vs. Veeam Data Platform

March 2026

MSP360 Backup vs. Veeam Data Platform

Updated: March 2026

Buyer's Guide

MSP360 Backup vs. Veeam Data Cloud for Microsoft 365

March 2026

MSP360 Backup vs. Veeam Data Cloud for Microsoft 365

Updated: March 2026

Sample Customers

MSP360 Backup

StratX

Popular Solutions

MSP360 Backup

0 reviews

Cloudberry

2 reviews

Veeam Data Platform

32 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Insurance Company

12%

Manufacturing Company

10%

Comms Service Provider

Media Company

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
My main use case for Cloudberry is to synchronize my files to S3 on AWS. A quick specific example of how I use...
Read full review of Cloudberry »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at Soft Flow
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at Aksoy
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Amit Suthar
Team Lead at Dev Information Tech Pvt Ltd
The technical support services are good.
Read full review of MSP360 Backup »
DavidWork
Owner at Earthclick.net
I rate the support from MSP360 Backup an eight out of ten.
Read full review of MSP360 Backup »
CONRAD FORREST
President at MTS Consulting Group, Inc.
The technical support is decent, but I don't want to know the details of the backup and we almost have to pay...
Read full review of MSP360 Backup »
Anonymous User
Owner at a tech services company
Their support is very good. I am happy with the support.
Read full review of MSP360 Backup »
Anonymous User
Director at CyberSec Europe
Not applicable.
Read full review of MSP360 Backup »
Anonymous User
System Admin at a financial services firm
Technical support is good and it is easy to get solutions.
Read full review of MSP360 Backup »
Anonymous User
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
Read full review of MSP360 Backup »
Anonymous User
IT Manager at a transportation company
Their support is good.
Read full review of MSP360 Backup »
Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
I have not interacted with customer support for Cloudberry.
Read full review of Cloudberry »
Fabio De Souza
TS Engineer at a computer software company
I've used technical support in the past and I've found them to be very good. They are quite fast and very helpful. My...
Read full review of MSP360 Backup »
Magdalena Stanek
Owner at DataCorp Magdalena Stanek
We haven't had to contact technical support yet. We find the solution very easy to use, so we haven't required any...
Read full review of MSP360 Backup »
Anonymous User
President and Chief Technology Officer at a tech services company
We've dealt with technical support in the past and they have been very good so far. They are helpful and responsive....
Read full review of MSP360 Backup »
Anonymous User
Works
I have not interacted with any customer support for Cloudberry.
Read full review of Cloudberry »

Review 1 of 13

Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Technical support is very effective. They respond quickly, faster than Dell.
Read full review of Veeam Data Platform »
Haris Hajlovac
Head Of Information Technology at HTL
I don't even remember if we faced any technical issues with the solution in our company, because of which we had to...
Read full review of Veeam Data Platform »
Ozgur-Ekinci
Technical Operations Manager at BTSERVISI
The technical support is very good.
Read full review of Veeam Data Platform »
Yilak Yigezu
CTO at united system integrators
The customer service is good although there can be a delay in response times.
Read full review of Veeam Data Platform »
Sheik Abdullah
Computer Engineer at Al Rayyan Community
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them...
Read full review of Veeam Data Cloud for Microsoft 365 »
Edward Hore
L3 Infrastructure Engineer at Specsavers
Their customer service has been responsive every time we have asked for assistance.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Data Platform »
Anonymous User
Technical Consultant at a tech services company
I have been in contact with technical support multiple times and I am satisfied with them.
Read full review of Veeam Cloud Connect [EOL] »
Steve Lowrey
Owner / IT operator at Fairview Schools
I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
It's as simple as just opening a support ticket online and calling the toll free number. An engineer engaged remotely...
Read full review of Veeam Agent for Linux [EOL] »
Dale Richardson
IT Analyst at Deschutes County
Their technical support is great. They're quick, very knowledgeable, and very proficient. I would give them a ten out...
Read full review of Veeam Data Platform »
Anonymous User
IT Admin at a financial services firm
Customer service is awesome.
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
We are very satisfied with Veeam's technical support.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
System Engineer at a computer software company
I don't have direct experience but one of our customers had. He was quite positively surprised. He opened a support...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
CEO at a tech services company
I have never needed to contact technical support.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »
Anonymous User
Senior IT Engineer at a tech services company
I would rate support 7/10.
Read full review of Veeam Data Platform »
Reinhardt Coetzee
Senior Engineer at MRB Secure
Veeam Cloud Connect's technical support is very good.
Read full review of Veeam Cloud Connect [EOL] »
Nitin Gunnoo
Senior Support Engineer at Rogers Capital Technology Services
We haven't had to contact technical support. We have managed to correct all of the errors we've encountered so far....
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Consultant at a tech services company
I have not contacted technical support yet. I have only had one issue but I was able to solve it.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Senior Manager at a consultancy
With this solution, I have an integrator helping me with all the infrastructure. I rely a lot on these experts...
Read full review of Veeam Data Platform »
JJG124536
Product Manager Storage, Database and Backup & Replication at a tech company
I don't have too many tickets with Veeam, however, I do find it hard to communicate with them. They could be better...
Read full review of Veeam Data Platform »
Tamer Hossam
Applications section Head at Raya Integration
They respond quickly in most cases. However, in some instances, there is back-and-forth communication between Veeam...
Read full review of Veeam Data Platform »
Anonymous User
Sr. System Engineer at a energy/utilities company
Customer Service: 10/10. Technical Support: 10 but we haven't really used it.
Read full review of Veeam Data Platform »
Leonard Charran
Network Administrator at Ulbrich Of California, Inc.
The support from Veeam Backup Replication has been very good, it was excellent.
Read full review of Veeam Data Platform »
Wira Chinwong
Service Director at scsi co.,ltd
We've dealt with technical support in the past and it has been great. We have no complaints. They are very quick to...
Read full review of Veeam Agent for Linux [EOL] »
InfoTConsult67
IT Consultant at a transportation company
I don't usually use technical support, so I don't have much experience with them.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Ahmad Dhamiri Muhammad Farhan
System Engineer at HeiTech Padu Berhad
So far, the support team has proven valuable in providing effective solutions and useful guidance.
Read full review of Veeam Data Platform »
Anonymous User
IT ADS Section Manger
Customer Service: Acceptable Technical Support: Acceptable
Read full review of Veeam Data Platform »
BunyaminTasdemir
CTO at Pronet Security
We are satisfied with technical support.
Read full review of Veeam Agent for Linux [EOL] »

Review 1 of 30

Technical Support

No Data Available

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