Compare MSP360 vs Veeam Software

MSP360

Based on 11 reviews.

Veeam Software

Based on 445 reviews.

Latest Research

Veeam Backup & Replication vs. MSP360 Backup

Updated: July 2022

MSP360 Backup vs. Veeam Backup & Replication

Updated: July 2022

MSP360 Backup vs. Veeam Backup for Office 365

Updated: July 2022

MSP360 Backup vs. Veeam Agent for Linux

Updated: July 2022

Sample Customers

MSP360 Backup

StratX

Veeam Backup & Replication

Vodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company

Veeam Agent for Linux

ContinuitySA, Industrial Scientific

Veeam Agent for Microsoft Windows

ContinuitySA, Landmark Information Group

Veeam Backup for Office 365

Columbia Power & Water Systems

Veeam Cloud Connect

Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter

Popular Solutions

MSP360 Backup

5 reviews

Veeam Backup & Replication

164 reviews

Veeam Backup for Office 365

24 reviews

Veeam Agent for Microsoft Windows

19 reviews

Top Industries

Computer Software Company

26%

Comms Service Provider

23%

Financial Services Firm

Healthcare Company

Comms Service Provider

29%

Computer Software Company

22%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Owner at a tech services company
We are a small industry specializing in backup services for micro enterprises. These are organizations that have...
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Review 1 of 1

Kevin Heron
Technical Operations Manager at Ocient, Inc.
We use Veeam ONE because we have a Windows and Linux environment, and we also have Office365. Microsoft doesn't back...
Read full review of Veeam ONE »
Kevin Heron
Technical Operations Manager at Ocient, Inc.
We use Veeam because — while Microsoft provides a terrific environment called Office 365 — they do not back up files...
Read full review of Veeam Backup for Office 365 »
Anonymous User
Network Operations Manager at a educational organization
Our primary use cases for Veeam Backup & Replication are backing up to the cloud, backing up to a couple of...
Read full review of Veeam Backup & Replication »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
The solution is an agent. It can be used to back up almost from Windows Servers 2008 up to Service Pack 1, up until...
Read full review of Veeam Agent for Microsoft Windows »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
I am a research consultant and my organization provides various solutions to the market. I work with a variety of...
Read full review of Veeam Cloud Connect »

Review 1 of 5

Customer Service

Fabio De Souza
TS Engineer at a computer software company
I've used technical support in the past and I've found them to be very good. They are quite fast and very helpful. My...
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Anonymous User
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
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Anonymous User
President and Chief Technology Officer at a tech services company
We've dealt with technical support in the past and they have been very good so far. They are helpful and responsive....
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Anonymous User
IT Manager at a transportation company
Their support is good.
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Anonymous User
Director at CyberSec Europe
Not applicable.
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Magdalena Stanek
Owner at DataCorp Magdalena Stanek
We haven't had to contact technical support yet. We find the solution very easy to use, so we haven't required any...
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Anonymous User
Owner at a tech services company
Their support is very good. I am happy with the support.
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Review 1 of 7

Fredrick-Massawe
System Administrator at Bakhresa Group of companies
I would rate technical support 9 out of 10.
Read full review of Veeam Agent for Linux »
Wira Chinwong
Service Director at scsi co.,ltd
We've been in touch with technical support in the past and they have been very quick to respond to us. They are...
Read full review of Veeam Agent for Microsoft Windows »
Alexey Parakhnevich
IT Engineer at Softline
We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how...
Read full review of Veeam Backup & Replication »
Atul Dond
Sr. Executive Admin at a tech consulting company
We've been satisfied with the level of support we get from technical support. They are helpful and responsive....
Read full review of Veeam Backup & Replication »
AbsarKhan
Backup Administrator at a financial services firm
The technical support for Veeam is good.
Read full review of Veeam Backup & Replication »
BartHeungens
Hybrid Infrastructure Solution Architect at Bitcon
I am happy with their support. They are fast, and their response is very good.
Read full review of Veeam Cloud Connect »
Stefan Schneider
Lead Engineer Storage at a computer software company
Their technical support is great. I would rate them a ten out of ten.
Read full review of Veeam Backup & Replication »
Anonymous User
Software Security Architect at a computer software company
We didn't face any problems with this solution.
Read full review of Veeam Backup & Replication »
Anonymous User
Manager of IT Department at a manufacturing company
I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.
Read full review of Veeam Backup & Replication »
Anonymous User
Architecte Datacenter at a tech services company
As integrators, we use our own support. The documentation is user friendly and that's enough for us.
Read full review of Veeam Backup & Replication »
Anonymous User
Director at a printing company
I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think...
Read full review of Veeam Backup & Replication »
Anonymous User
IT manager at a financial services firm
On a scale of one to five, I would rate the technical support a four.
Read full review of Veeam Agent for Microsoft Windows »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam ONE »
Anonymous User
IT Infrastructure Manager at a tech services company
Customer Service: Good, you log calls initially using a customer portal site. Technical Support: Again good,...
Read full review of Veeam Backup & Replication »
Anonymous User
Information Technology Manager
Customer Service: The customer service has been outstanding. We typically use a reseller for most purchases,including...
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Anonymous User
IT Infrastructure Executive at a energy/utilities company
The tech support is always there to help out but you need to take note of the time difference. They don't seems to...
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Anonymous User
Systems Engineer at a financial services firm
I need to give them 10/10. All the cases are resolved in the time they give.
Read full review of Veeam ONE »
Anonymous User
Systems Administrator at a construction company
Customer Service: Very good, no particular issues. Technical Support: Very good, with fast communication, follow ups...
Read full review of Veeam Backup & Replication »
Serge Schepers
Solution Consultant & System Engineer at a tech company
Up until now, I haven't had to log a ticket with Cloud Connect directly. I have logged tickets in the past with Veeam...
Read full review of Veeam Cloud Connect »
Joel Appleton
Corporate Solutions Engineer at compulab
We don't use the Veeam support service regularly.
Read full review of Veeam Backup & Replication »
Anonymous User
Pre Sales Manager at a tech services company
I would rate the technical support a a seven out of 10.
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Anonymous User
Support Manager at a tech vendor
Customer Service: No issues. Technical Support: Excellent, their support is fast and efficient.
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Anonymous User
IT Director at a wholesaler/distributor
I don't have any issues with their technical support.
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Anonymous User
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company
The technical support is fairly good.
Read full review of Veeam Backup & Replication »
Anonymous User
Key Customer Manager at a tech vendor
Technical support is fine. They are helpful and responsive. We're satisfied with the level of service they provide.
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Anonymous User
Network Operations Manager at a educational organization
That ReFS issue was one of the things that I had with technical support. For the most part they have been very...
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Anonymous User
IT Manager at a manufacturing company
Technical support is okay. We're satisfied with the level of service we're provided.
Read full review of Veeam Backup & Replication »
Anonymous User
Network Consultant at a tech services company
Customer Service: Excellent. Calling tech support and getting routed to a tech is quite fast. Technical Support:...
Read full review of Veeam Backup & Replication »
Anonymous User
Solutions Architect at a tech services company
The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and...
Read full review of Veeam Backup & Replication »
Anonymous User
System Engineer at a healthcare company
Customer Service: The customer service is excellent! Technical Support: Technical support is fantastic. Not only do...
Read full review of Veeam Backup & Replication »

Review 1 of 30

Technical Support

No Data Available

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