Compare McAfee vs Radware

McAfee

Based on 140 reviews.

Radware

Based on 154 reviews.

Overview

Information Not Available

Radware, is a provider of integrated application delivery / load balancing and application & network security solutions for virtual and cloud data centers. Radware's U.S. headquarters is in Mahwah, New Jersey and its international headquarters is in Tel Aviv, Israel. Radware has over 10,000 enterprise and carrier customers worldwide. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.

Sample Customers

Popular Solutions

McAfee ePolicy Orchestrator

9 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

4 reviews

Radware Cloud WAF Service

38 reviews

Radware Alteon

11 reviews

Radware DDoS

19 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kamal Abdelrahman
Country Manager at a tech services company
I am intensively working with McAfee Total Protection for Data Loss Prevention, and it is a good solution that we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Chetankumar Savalagimath
Delivery Manager at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence [EOL] »
PankajKumar24
IT Manager at Gigabit Technologies Pvt Ltd
The use cases for McAfee ePolicy Orchestrator involve deploying multiple customers for endpoint solutions, EPP...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 5

Pankaj Kaushik
Security Operations Engineer at a tech vendor
My use cases for Radware Cloud WAF Service are basically engaged whenever we have a huge amount of attacks on our...
Read full review of Radware Cloud WAF Service »
Nishant Kandpal
Information Security Manager at Dalmia Bharat Ltd
We are using the service for DDoS protection, and all applications that are accessed over the internet need to be put...
Read full review of Radware DDoS »
Anonymous User
Project Manager at a tech vendor
We use the product for our web services across multiple web farms. It manages SSL load balancing and SSL offload,...
Read full review of Radware Alteon »
Haris Ishaq
IT Engineer at a comms service provider
We use Radware Bot Manager for protecting against bot attacks, specifically to distinguish between bot attacks and...
Read full review of Radware Bot Manager »
Tim-Nguyen
Senior Network Engineer at a cloud solution provider
The solution helps increase work efficiency by providing a central management platform to control all the Alteon....
Read full review of APSolute Vision [EOL] »

Review 1 of 5

Customer Service

Vivek Sathaye
Director at Benelec
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
Muco Aga
Cloud Security Solutions Consultant at CloudCan
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
Shrikant Pillay
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Massimo Biccini
Cyber Security Consultant & Presale at Innovery
If we're talking about the classic product, we found that technical support usually had good skills and sound...
Read full review of McAfee Complete Data Protection »
RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
MuhammadKhan1
Associate Manager IT at Hi-Tech Foods
My experience is very good with customer support. When I had an issue with the initial charges related to the setup,...
Read full review of McAfee Web Protection [EOL] »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Sr. Product Management Specialist at a comms service provider
The technical support is good, but it could be better.
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Obaseun Awoyinfa
Security Consultant at CS Africa
To be honest, I have actually never really needed to call support overall. The product has been working all these...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Manager of System Security
Customer Service: 8 out of 10Technical Support: 8 out of 10
Read full review of McAfee ePolicy Orchestrator »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
McAfee technical support is ok, but we do not contact them very often. Every year, they impose certifications on us,...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Joke
Security Analyst at a financial services firm
Technical support is okay. We get support from a McAfee partner here in Nigeria who liaises with the OEM too. We've...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection [EOL] »
Sambhaji Bhosale
Cyber security consultant at a tech vendor
The technical support has been excellent with no reported issues.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
Anonymous User
System Engineer at Inbox Business Technologies
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Computer Framework at a healthcare company
I can't comment on technical support, because we really did not use it other than for downloading new versions or for...
Read full review of McAfee StoneGate [EOL] »
Daniel Colombani
Lead: Incident Response, Investigation & Vulnerability Management at a government
The technical support is great. When we put in a ticket, they respond in a few hours. If we put in that the server is...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
President - Systems Engineer at a manufacturing company
Customer Service: In my experience, the level of customer service is very good. Technical Support: Technical service...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

MaverickHurley
Sr network arch at Mohawk Industries
One of their bright spots is that they have a great TAC for the product.
Read full review of Radware Alteon »
Pankaj Kaushik
Security Operations Engineer at a tech vendor
We have contacted Radware technical support on several occasions when a new attack has been detected or if we notice...
Read full review of Radware Cloud WAF Service »
John Paredes
Network Architect at Corporación Nacional de Telecomunicaciones
Technical support is good, I would rate it a five out of five.
Read full review of Radware DDoS »
AliasgarRangwala
System Engineer at Check Point Software Technologies
The customer support wasn't great but it was reasonable.
Read full review of Radware DDoS »
Santiago Castro
Network Architect at a sports company
Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.
Read full review of Radware Alteon »
ARMANDO CARRETO CASTRO
Monitoring specialist at SCitum
I rate Radware support nine out of 10. They have a simple platform for opening tickets, and they respond quickly.
Read full review of Radware Cloud WAF Service »
ARMANDO CARRETO CASTRO
Monitoring specialist at SCitum
I rate Radware support nine out of 10. I think Radware has the best customer service, especially compared to...
Read full review of Radware Bot Manager »
Eddy Ramirez
IT Security Director at a financial services firm
Tech support is ticket-based. We have a 24-hour SLA that they have committed to, but we are more into having...
Read full review of Radware Cloud WAF Service »
OMPRAKASH
Assistant Manager (Network and Cyber Security) at a manufacturing company
The support provided by Radware's Emergency Response Team is excellent. They respond promptly to any queries or...
Read full review of Radware Cloud WAF Service »
YashKothari
System Admin at Infibeam Avenues Ltd
It has been good. I would rate their support as a nine out of ten.
Read full review of Radware Cloud WAF Service »
MukulRustagi
Senior Technical Engineer - Security at PureSoftware Ltd
We found the technical support to be very helpful. They are available online and help with any questions we have.
Read full review of Radware Alteon »
RaynielBadiola
Technical Manager at Secur Links
We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.
Read full review of Radware DDoS »
Anonymous User
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider
Technical support is okay.
Read full review of Radware DDoS »
Rajesh Tarkase
Manager at a computer software company
I rate Radware support an eight out of ten. Their professional services are excellent.
Read full review of Radware Bot Manager »
Anonymous User
IT Engineer at a tech services company
Their technical support from India is very good. However, when it is nighttime in India, it is a bit challenging...
Read full review of Radware Alteon »
Haris Ishaq
IT Engineer at a comms service provider
The customer service and support are excellent. Radware always goes a step beyond to make their products stand out.
Read full review of Radware Alteon »
Rajesh Tarkase
Manager at a computer software company
Our experience with Radware support has been positive. Our partnership with them grants us access to privileged...
Read full review of Radware Cloud WAF Service »
Guillermo Correa
Cybersecurity Architect at a financial services firm
Technical support is very good. They respond rather quickly. We are happy with the amount of service they provide....
Read full review of Radware Alteon »
Muyideen Adewale
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
The technical support is okay. They are very accessible and they have different levels of services, depending on your...
Read full review of Radware DDoS »
Anonymous User
Network Specialist at a transportation company
I rate the technical support of Radware Cloud WAF Service as an eight out of ten.
Read full review of Radware Cloud WAF Service »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Radware's support is excellent, with knowledgeable sales engineers who go above and beyond to assist. Their technical...
Read full review of Radware Alteon »
Rajesh Tarkase
Manager at a computer software company
The customer support is good; I rate it eight out of ten.
Read full review of Radware DDoS »
Anonymous User
Senior Network and Security Consultant | Specialized Services at a computer software company
We have encountered difficulties in reaching the right people.
Read full review of Radware DDoS »
Anonymous User
SolArch2098 at a tech services company
Their tech support is fantastic. Their response time has been good.
Read full review of Radware DDoS »
Anonymous User
Executive Director at a financial services firm
They have been collaborative. They were eager to have the firm's business, so we received the kind of support we...
Read full review of Radware Cloud WAF Service »
Shreyash Singh
Works at a energy/utilities company
I have contacted the customer support of Radware and generally received responses within the scheduled framework,...
Read full review of Radware Cloud WAF Service »
Anonymous User
Director of consulting at a marketing services firm
My experience with technical support is that they were great. We also had engineers that know the product help to...
Read full review of Radware Alteon »
Anonymous User
SOC analyst at a energy/utilities company
I would rate the technical support of Radware Cloud WAF Service a seven to eight out of ten.
Read full review of Radware Cloud WAF Service »
Anonymous User
System Administrator at a comms service provider
Overall, the technical support team resolves our issues, but they take some time to understand the issues.
Read full review of Radware Cloud WAF Service »
Rajesh Tarkase
Manager at a computer software company
Radware Alteon's technical support is excellent.
Read full review of Radware Alteon »

Review 1 of 30

Technical Support

No Data Available

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