Compare Matillion vs WSO2

Matillion

Based on 29 reviews.

WSO2

Based on 74 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Matillion Data Productivity Cloud

2 reviews

Matillion BI [EOL]

0 reviews

WSO2 API Manager

3 reviews

WSO2 Enterprise Integrator

1 reviews

WSO2 Identity Server

1 reviews

Top Industries

Construction Company

13%

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
For the ETL, we are using Matillion Data Productivity Cloud. We have skilled resources for Matillion Data...
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Anonymous User
Commercial Management Accountant at a paper AND forest products

Read full review of Matillion BI [EOL] »

Review 1 of 2

Merna Muawad
Manager, Integration Technical Delivery at United Delta
My major use cases for WSO2 API Manager are mainly for system integration between multiple layers because we are...
Read full review of WSO2 API Manager »
Andrea Cuccarini
Technical director at Cremete
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 3

Customer Service

Tomáš Hronek
Data Engineer at Merck
The solution's technical support is great. They respond within a few hours and close the case as soon as possible.
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Jacques Du Preez
Chief Executive Officer at Intellinexus
The customer service and support are very responsive.
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Sunny Kumar
Specialist Programmer at Infosys
I have not used the support from Matillion ETL. My team was able to solve our problems.
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Chris Hastie
Data Lead at InterWorks
Over time, I have escalated quite a few things to the customer service and support team. They're good. They respond...
Read full review of Matillion Data Productivity Cloud »
Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
The support is good.
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Shehab Saad
Business Intelligence Manager & Data Analytics (Retail Business) at a retailer
We did not contact support for technical issues. We contacted them for administration, deployment, and purchasing....
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Anonymous User
Senior Data Engineer at a tech services company
I haven't contacted the technical support team, but the online documentation and community resources are quite...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Commercial Management Accountant at a paper AND forest products
The technical support is excellent. Communication avenues are through online chat, email, and telephone. Most issues...
Read full review of Matillion BI [EOL] »
Anonymous User
Data analyst at a tech services company
I haven't contacted the technical team yet.
Read full review of Matillion Data Productivity Cloud »
Paul Hoc
Senior Data Engineer Consultant at a tech company
I have had the opportunity to collaborate with the technical support team a few times and have found them to be...
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Anonymous User
Managing Director at a tech services company
Their technical support is very good. We are a partner, so we have a different channel. From our point of view, it is...
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Anonymous User
Senior Infrastructure Engineer at a tech vendor
I haven't personally dealt with the support.
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DIEGOENCINALES
Technology Transformation Specialist at SDG Group
Matillion's technical support is excellent. They communicate effectively and respond quickly to all inquiries.
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Anton Haupt
Data Architect at Old Mutual Life Assurance Company (South Africa) Limited
Technical support is excellent.
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Anonymous User
Data Engineer
The support from the vendor could be better. The speed of the support could improve. I rate the support of Matillion...
Read full review of Matillion Data Productivity Cloud »
Neel Vora
Application Developer at John Deere & Company
The technical support was good at troubleshooting. The issue that was sent to them was resolved in a couple of days,...
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Anonymous User
Senior Engineer, Big Data/Data-Warehousing at a manufacturing company
I would give technical support a rating of 5/5.
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Anonymous User
Solutions Architect at a financial services firm
Technical support has been very helpful. They've got quite an efficient help desk and they've always come back to me...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
BI Team Lead (Warehouse) at a tech services company
Matillion's support is great. They are fast to respond, always helpful, and they have great documentation. This...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Lead Software Engineer at a tech vendor
I have never dealt with the technical support.
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AmitShah6
Principal Consultant at Eviden France
I did not contact the solution's technical support team because, most of the time, our company could resolve the...
Read full review of Matillion Data Productivity Cloud »
Harpreet Singh
Director of Data Architecture at a healthcare company
The technical support treats us well. They already have a support portal, and they are responsive, which helps.
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Anonymous User
Senior Solutions Architect at a tech consulting company
The solution's technical support team is highly responsive.
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Anonymous User
Data Architect at a financial services firm
The technical support is excellent, and consistently helpful whenever we need assistance. We frequently engage with...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Engineer, Big-Data/Data-Warehousing at a manufacturing company
Customer Service: Customer service is excellent. Technical Support: Technical support is above-and-beyond.
Read full review of Matillion Data Productivity Cloud »

Review 1 of 25

Omar_Ismail
ECM, Archives and Digital Preservation Consultant at DataServe
The solution's customer service is good. We purchase an annual subscription for its technical support.
Read full review of WSO2 Enterprise Integrator »
Eduardo-Perez
Public Procurement Area Consultant at Memorandum
We had support every time we needed it; we could reach support without a problem.
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at a computer software company
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
They have a support portal where we can log a ticket and get good support from them. We get it directly from the OEM....
Read full review of WSO2 Enterprise Integrator »
Asskjkj Lkajslkd
Developer at Systems Limited
The customer service and support team is very good. WSO2's technical support team is very good, especially if you are...
Read full review of WSO2 Enterprise Integrator »
Balamurali P
Solution Architect at a tech consulting company
The product’s technical support documentation could be better. Even though it has an open-source version, we have to...
Read full review of WSO2 Identity Server »
Christopher Lebuso
Senior Software Developer at FROSTBYTE
We have had a good experience with customer service and support because they are resourceful and helpful. I rate the...
Read full review of WSO2 Enterprise Integrator »
Eric-Winston
Senior Manager at Wavenet International Pvt Ltd
I haven't contacted the technical support directly. My technical team contacts them and finds them responsive. We...
Read full review of WSO2 API Manager »
Sachin Deorah
Technical Architect at BORN Group
I have contacted the product's support team, and my company gets support on time since we have enterprise-level...
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We haven't had any issues with the technical support. They seem to be helpful and responsive. We're satisfied with...
Read full review of WSO2 Enterprise Integrator »
Pasan Tennakoon
Software Engineer at University of Peradeniya
I never had to reach out to technical support. I do not know how helpful or responsive they would be.
Read full review of WSO2 Enterprise Integrator »
VishalSingh14
IT Engineer at Reliance Industries Ltd
We had great technical support from WSO2, and it was really satisfactory.
Read full review of WSO2 API Manager »
XolisaVuza
Co-Founder and Chief Technology Officer at AfroCentric Health
The technical support is very good.
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
Anonymous User
Senior Technical Architect at a tech services company
Technical support is typically very good. We have good on-the-ground technical support. There is also a robust...
Read full review of WSO2 Identity Server »
Anonymous User
Integration Manager at a financial services firm
The support that we're getting from the company is not great.
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Merna Muawad
Manager, Integration Technical Delivery at United Delta
I believe the technical support from WSO2 is better than other support. They are good in their support. The support...
Read full review of WSO2 API Manager »
Anonymous User
Business&Integration Arch Manager at a tech services company
We don't have access to technical support as we are using the open-source version. We need to rely on documentation...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
Technical support provides proper support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Director at a tech services company
The customer service executives are very responsive, but then the support model and the commercials are cumbersome....
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior System Architect & Consultant at a tech services company
Although it is open source, you have the option of commercial support to help in development projects and to maintain...
Read full review of WSO2 Carbon [EOL] »
Anonymous User
Director of Software Development at a tech vendor
You need to understand the nuances of the support calls.
Read full review of WSO2 API Manager »
Danilo Duran
Incident Manager at Iguatemi Empresa de Shopping Centers SA
I haven’t personally contacted the WSO2'scustomer service and support for the enterprise integrator. My clients...
Read full review of WSO2 Enterprise Integrator »
Leonardo Ferreira
Software Architecture Leader at Edenred
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Anonymous User
Project Manager at a tech services company
The customer service is helpful. If we have any kind of questions regarding improvements or bug fix. We can open a...
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Anonymous User
Director of Software Development at a tech vendor
I have interacted with technical support in the past, and they have assisted us with our queries. They were helpful...
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Review 1 of 30

Technical Support

No Data Available

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