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LogicMonitor vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
LogicMonitor
Based on 65 reviews.
ServiceNow
Based on 532 reviews.
Latest Research
Overview
Information Not Available
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
LogicMonitor
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
LM Envision
1. General Electric 2. Siemens 3. Honeywell 4. Schneider Electric 5. ABB 6. Emerson Electric 7. Rockwell Automation 8. Johnson Controls 9. Mitsubishi Electric 10. Eaton Corporation 11. Danfoss 12. Yokogawa Electric 13. Toshiba Corporation 14. Hitachi 15. Fuji Electric 16. WEG Industries 17. Parker Hannifin 18. SKF 19. Bosch Rexroth 20. Festo 21. Omron Corporation 22. Endress+Hauser 23. Pepperl+Fuchs 24. Yokohama Rubber Company 25. Weidmüller 26. Phoenix Contact 27. Belden Inc. 28. Advantech 29. Beckhoff Automation 30. National Instruments 31. Teledyne Technologies 32. Yaskawa Electric Corporation
Loom Systems
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
ServiceNow Cloud Observability
InVision, Twilio, Lyft, Yext, DigitalOcean,
Popular Solutions
Top Industries
Manufacturing Company
11%
Outsourcing Company
11%
Financial Services Firm
9%
Construction Company
9%
Financial Services Firm
11%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 2
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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