Compare Keysight Technologies vs McAfee

Keysight Technologies

Based on 71 reviews.

McAfee

Based on 142 reviews.

Sample Customers

Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

McAfee ePolicy Orchestrator

7 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

3 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

10%

Government

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at a cloud solution provider
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at a consultancy
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at a computer software company
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Binu Haneef
System Administrator at a media company
We are using many components such as Drive Encryption, DLP, Threat Prevention, Advanced Threat Prevention, and Web...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at a financial services firm
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at a tech vendor
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

Customer Service

Shyam_Prasad
AVP - Testing & QA at a computer software company
We experienced some failures where object libraries suddenly disappeared after a new patch. We had to reach out to...
Read full review of Eggplant Performance »
Haider Jarral
Lead Technologist | Strategic Alliance | Business Development at a tech vendor
I rate Spirent support seven out of 10.
Read full review of Spirent CyberFlood [EOL] »
José Enrique Cano Rodriguez
Assistant Consultant at a tech vendor
I would rate its customer support services nine out of ten.
Read full review of Ixia Hawkeye »
Tayyaba Noreen
Student at a university
I have not used the technical support because I wanted to install and use it with a free trial, but that was not the...
Read full review of Eggplant Test »
Prakarn Wungpichayssuk
ManBusiness Directorager at a manufacturing company
The support could improve their speed in resolving issues. I rate the support of Ixia BreakingPoint a six out of ten.
Read full review of Ixia BreakingPoint »
Anonymous User
Senior Test Consultant\Competency Lead at a tech services company
Service has been impressive time wise, with basic queries I always got a working answer with more complicated...
Read full review of Eggplant Test »
Anonymous User
SDWAN Architect at a aerospace/defense firm
Our experience with Ixia customer service has gone pretty well so far. We have dedicated support directly from Ixia....
Read full review of Ixia BreakingPoint »
Anonymous User
Senior Network Analyst at a financial services firm
I would rate the technical support for this solution a seven out of ten. The issue that I have is with the emails...
Read full review of Ixia Hawkeye »
MIGUEL DAUD
Chair Of The Board Of Directors at a tech services company
I find that technical support is good. However, because of the issue where the license codes are not printed, the...
Read full review of Ixia Hawkeye »
Anonymous User
Operations Director
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Anonymous User
Senior System Design Engineer at a manufacturing company
We have not had a chance to use the tech support, as of now. They have a pretty good relationship with our team to...
Read full review of Keysight Oscilloscopes »
Anonymous User
Signal Integrity Engineer at a tech company
The technical support is okay, but sometimes they are on a different page than us. If it is something wrong with the...
Read full review of Keysight Oscilloscopes »
Rockwell Hsu
Technical Leader at a tech company
Technical support is pretty good. They an 800 number, but they also provide a few engineers who are dedicated to the...
Read full review of Keysight Oscilloscopes »
Anonymous User
Business Analyst at a computer software company
There were occasions where I asked questions about coding and, within 15 minutes, I got answers. That was perfect. I...
Read full review of Eggplant Test »
Anonymous User
System Engineer at a manufacturing company
They have an 800 number you call and they answer it day or night. And then, many of the engineers are in my Rolodex...
Read full review of Keysight Oscilloscopes »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
The technical support of the solution is great. I have no complaints about it because we have experienced no problems.
Read full review of Spirent TestCenter [EOL] »
Anonymous User
Signal Integrity Engineer at a tech vendor
I evaluate technical support on the promptness in which they reply back, the detail. I would expect the application...
Read full review of Keysight Oscilloscopes »
Anonymous User
Integration Specialist at a financial services firm
The response time of the solution's technical support team is quite slow.
Read full review of Eggplant Test »
Kalyan Rapolu
Applications Engineering Leader, Principal Investigator at a pharma/biotech company
Technical support is very helpful. They have a local technical office up here in Santa Clara. They can come anytime...
Read full review of Keysight Oscilloscopes »
Anonymous User
CEO at a tech services company
Spirent's technical support is rated ten out of ten. I am satisfied with their service.
Read full review of Spirent TestCenter [EOL] »
Anonymous User
Senior VP Operations at a media company
Their customer support is really impressive. I would rate them a nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Signal and Power Integrity Technical Manager at a tech company
They have very good technical support. Their local sales representative usually comes to our office and does demos....
Read full review of Keysight Oscilloscopes »
Nevor Yard
Senior Technical Support Analyst at a consultancy
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »
Anonymous User
Integration Specialist at a financial services firm
I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues...
Read full review of Eggplant Test »
Anonymous User
Design Methodology and Technical Support at a manufacturing company
Usually, we don't ask too much of the technical support.
Read full review of Keysight Oscilloscopes »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Anonymous User
Technologist at a manufacturing company
I have contacts within Keysight. They usually give us evaluation hardware. They're pretty good about it.
Read full review of Keysight Oscilloscopes »
Jon Goranson
QA Analyst at a transportation company
We have emailed their tech support and they have been absolutely fine. They have usually responded within a day. If...
Read full review of Eggplant Test »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »

Review 1 of 30

Shreyansh Sharma
Instrument and Control Engineer at a energy/utilities company
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
Vincent Watti
Owner at a manufacturing company
The support is good. We've interacted with them directly a few times.
Read full review of McAfee ePolicy Orchestrator »
Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Muco Aga
Cloud Security Solutions Consultant at a tech consulting company
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
Kamal Abdelrahman
Country Manager at a tech services company
I would rate McAfee technical support as a seven. Improvements could be made in response time or quality as all of...
Read full review of McAfee Total Protection for Data Loss Prevention »
Syed M Sarfaraz Hussain
System Administrator at a security firm
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Jagdish Lomte
Founder & CEO at a consultancy
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
DavidJones7
Head of Content at a consultancy
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
Mohd Fadhil
Security Engineer at a tech services company
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Abel Abenemi
IT Lead\Network Security Analyst at a energy/utilities company
Technical support is perfect. If you send a request for help but resolve the issue yourself after a few hours, they...
Read full review of McAfee Complete Data Protection »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
President - Systems Engineer at a manufacturing company
Customer Service: In my experience, the level of customer service is very good. Technical Support: Technical service...
Read full review of McAfee ePolicy Orchestrator »
Anatolii Konstantynov
Project Engineer at a tech services company
When contacting support, we would have to wait days before getting a response, and other times they were not able to...
Read full review of McAfee Complete Data Protection »
Anonymous User
Presales System Engineer
Customer Service: 8/10 when they needed to help us. Technical Support: 7/10.
Read full review of McAfee StoneGate [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
I have dealt with technical support from McAfee Complete Data Protection. It just depends on where I get the person....
Read full review of McAfee Complete Data Protection »
JonathanChawatama
IT Security Consultant at a comms service provider
McAfee technical support is ok, but we do not contact them very often. Every year, they impose certifications on us,...
Read full review of McAfee ePolicy Orchestrator »
Shaik Sayeed
Information Technology Solutions Manager at a tech services company
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Jean-Luc Des Groseilliers
Owner at a tech services company
I never had to use their support. For the last five years or so, I've not had any issues.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Anonymous User
Service Management Consultant at a tech vendor
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Obaseun Awoyinfa
Security Consultant at a tech services company
To be honest, I have actually never really needed to call support overall. The product has been working all these...
Read full review of McAfee Complete Data Protection »
Anonymous User
Information Technology Security Consultant at a computer software company
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Kalidas Mangle
Sr. System Engineer at a tech vendor
I would give customer support a rating of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Sr. Product Management Specialist at a comms service provider
The technical support is good, but it could be better.
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Technical Support

No Data Available

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