Compare JAMF vs SAP

JAMF

Based on 143 reviews.

SAP

Based on 1647 reviews.

Sample Customers

Jamf Pro

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

SAP Mobile Secure

Hilti Group, University of Kentucky, eBay, Kardinal Schwarzenberg'sches Krankenhaus, Ferrero, Beiersdorf AG, Bayer MaterialScience, Aareal Bank Group, Sagem, Heidelberg University Hospital, Deutscher Fussball-Bund, Savannah Cement Limited, Magazine zum Globus

Popular Solutions

8 reviews

6 reviews

9 reviews

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

Computer Software Company

11%

University

Media Company

Financial Services Firm

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohd Javed Khan
Lead Senior Consultant at Truglobal
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
Amira Youssef
Server Administrator Coordinator at a educational organization
Jamf School is used for device management in our educational institution.
Read full review of Jamf School »

Review 1 of 4

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Jon DeBerry
President at DeBerry and Company
They are good. They are very accessible. I would rate them a five out of five.
Read full review of Jamf Pro »
Nisar Ahamed
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
You get support from a dedicated engineering team.
Read full review of Jamf Protect »
Pete C
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois
They have friendly support that has shown remarkable improvement over the past few years.
Read full review of Jamf Pro »
NitinKumar1
SecOps Lead at Barco
The technical support for this solution is not that good. I would rate their support team a five out of ten.
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at a educational organization
The solution's technical support is great.
Read full review of Jamf Protect »
Amira Youssef
Server Administrator Coordinator at a educational organization
Sometimes the support is not available twenty-four hours, and it would be great to get support whenever needed. I...
Read full review of Jamf Pro »
Mohit Dumbani
Product Manager at a tech consulting company
Once the solution is deployed and purchased, Jamf provides good support. I would rate their support nine out of ten.
Read full review of Jamf Pro »
Anonymous User
Director, Client Services at a tech consulting company
The vendor support is excellent. I would rate it at eight out of ten points.
Read full review of Jamf Pro »
Gabe Sterritt
Information Technology System Administrator at General Assembly
The customer service and support are great. If we go back five or more years before they became a publicly traded...
Read full review of Jamf Connect »
jhock
IT Support Specialist at a educational organization
Customer service and support are superb. Support responses are always timely and that is appreciated when needing an...
Read full review of Jamf Pro »
Jeffery Anderson
Support Team Lead at a media company
Tech support is top-notch. They are easy to access and extremely knowledgeable and helpful.
Read full review of Jamf Pro »
Vipin Pandey
Endpoint Engineer Manager at a tech vendor
The customer service rating is four out of ten.
Read full review of Jamf Protect »
AC Miner
IT Support Specialist at Canutillo Independent School District
The customer service and support are good.
Read full review of Jamf School »
Rajesh Koul
Sales Manager at a tech services company
Customer support from Jamf is fantastic. Whatever their SLA and commitments are, depending on what support package...
Read full review of Jamf Pro »
Anonymous User
Apple Mac Specialist at a computer software company
I’ve had a couple of cases in the past and everything went fine. Jamf has always helped me.
Read full review of Jamf Pro »
Anonymous User
Technical Specialist at a retailer
My experience with Jamf support has been quite seamless. When you load a ticket, you get support immediately.
Read full review of Jamf Pro »
Quinton Colyn
Jamf Administrator at a financial services firm
The technical support is consistently reliable.
Read full review of Jamf Connect »
Kishoth P
Solutions Engineer at Standard Chartered Bank
I rate the technical support a ten out of ten.
Read full review of Jamf Protect »
Anonymous User
Works at a university
The technical support for this solution is the best.
Read full review of Jamf Pro »
Scott Bordoni
Head of Operatons and Data Protection at a retailer
All ongoing support is in-house, and I’m not aware of any support calls raised with Jamf.
Read full review of Jamf Pro »
Anonymous User
Senior IT-Berater at Allianz
When you need support, which happens very rarely, you get fast and quick help.
Read full review of Jamf Pro »
Anonymous User
Infrastructure Consultant at a marketing services firm
There are no issues with support. I've always had great service with them.
Read full review of Jamf Pro »
Joshua Smith
Senior Information Security Engineer at a computer software company
Generally, the support team is great, however, it's clear that they've been a bit overwhelmed throughout the COVID...
Read full review of Jamf Pro »
Anonymous User
Systems Administrator at International School of Amsterdam
They are always quick and accurate on their responses. Even for more complex issues, a timely and solid solution is...
Read full review of Jamf Pro »
Anonymous User
Technical Account Manager at a computer software company
For technical support, I would rate my experience with an eight.
Read full review of Jamf Connect »
kahot
IT Technician at a educational organization
awesome technical support, not an issue with the software they can't fix or resolve.
Read full review of Jamf Pro »
Anonymous User
Works
This solution has great support.
Read full review of Jamf Pro »
Anonymous User
PowerSchool Administrator at a performing arts
Tech support is always friendly and ready to help. While the tech support professionals are great, and happy to help,...
Read full review of Jamf Pro »
Anonymous User
Mac Systems Engineer at Imagetext - Business IT Specialists
Over the past 6 years, I've only had to contact customer support twice and each time I got a resolution! Jamf...
Read full review of Jamf Pro »
KumarGaurav
Senior Technical Consultant at Softcell Technologies Limited
Support is something I believe could have been improved. They offer one of the best cloud services available....
Read full review of Jamf Pro »

Review 1 of 30

MATT DAWE
Senior Advisor-Data Modeling at Suncor Energy
Regarding their support team, we have not really reached out for support for several years. When we did reach out,...
Read full review of SAP PowerDesigner »
Sajith Morais
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
I have sought assistance from the SAP Support team; in some instances, we connected with SAP India, but sometimes it...
Read full review of SAP Business One »
Declan Dempsey
Senior Consultant at Keyrus
From SAP, I honestly have never used technical support. I usually have enough knowledge to figure out any adjustment...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
We work through the account manager.
Read full review of SAP SuccessFactors Recruiting »
AlejandroValencia
Director of new business at PERCEPTIO S.A.S.
Technical support is good. On a scale from one to five, I would give technical support a four.
Read full review of SAP Analytics Cloud »
Prabhu Reddy
SAP Practice Manager at GyanSys Inc.
I have had good responses from the support. I rate the support from SAP HANA a ten out of ten.
Read full review of SAP HANA »
Abdelwaheb HAFSAOUI
Consultant SAP BI at Censio Karamba !
Technical support is good. I've never had a problem with them.
Read full review of SAP Analytics Cloud »
AhmedHaridy
Managing Director at Emkan
SAP technical support is generally quite reliable, but we have encountered some delays with certain support tickets....
Read full review of SAP SuccessFactors Learning »
VINCENTWU
Project Manager at Inventec
We've had three years of experience dealing with SAP Business One and it has been fine.
Read full review of SAP Business One »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
Regarding SAP support, I have raised many support tickets but did not receive adequate support. It took more than...
Read full review of SAP BW4HANA »
Craig Van Der Walt
CTO at Atheneum
I rate the technical support a seven to eight out of ten.
Read full review of SAP Cloud Platform »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25...
Read full review of SAP HANA Cloud »
Naina Wahab
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
We communicate with SAP S_4HANA Cloud technical support occasionally, especially when using the 2018 version, where...
Read full review of SAP S/4HANA Cloud »
Anonymous User
SAP SuccessFactors Consultant at a tech services company
We have found tehtechnical support team for this solution Speaker 2: Because they are responsive, they would be very...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Advisor at a government
The support has become much more bureaucratic. Often when you log a question with support, they will not be able to...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Enterprise Services Platforms Head at a energy/utilities company
The SAP support has been good.
Read full review of SAP SuccessFactors Learning »
Anthony Debyser
BI Architect at ArcelorMittal
Their technical support is not perfect and could be better. SAP Analytics Cloud is still lacking a lot of...
Read full review of SAP Analytics Cloud »
Anonymous User
SAP BI Architect at a government
I had to deal with the support for SAP Data Services, and in general, any SAP ticket I find they are terrible. The...
Read full review of SAP Data Services »
Anonymous User
Deputy Human Resources Coordinator at a financial services firm
We haven't needed to use support yet.
Read full review of SAP SuccessFactors »
Anonymous User
Delivery Head, Emergys India at a computer software company
The support from SAP Business One is helpful. I rate the support of SAP Business One a nine out of ten.
Read full review of SAP Business One »
Anonymous User
FTTP Engineer at a comms service provider
The tool was implemented in my company 15 years ago. For the last 15 years, we have been in constant touch with SAP.
Read full review of SAP BW4HANA »
Anonymous User
Asset Management Specialist at a educational organization
I was satisfied with the support from SAP Contextor.
Read full review of SAP Intelligent RPA »
BalakrishnaVegi
SAP Senior Architect at Cognizant
We approach SAP immediately with any concerns. They respond to our incidents and we are applying the patch levels to...
Read full review of SAP Data Hub »
Anonymous User
HRS Professional at a financial services firm
Customer support needs improvement because it is a weakness. Support is offshore so you deal with people in other...
Read full review of SAP SuccessFactors »
VINCENTWU
Project Manager at Inventec
.
Read full review of SAP S/4HANA »
Anonymous User
Senior System Analyst at a energy/utilities company
Customer Service: Satisfactory. Technical Support: 6 out of 10
Read full review of SAP ERP »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
Anonymous User
SAP consultant at a tech services company
Basically, the developers that are building the tool are responsible for maintaining the tickets on second level....
Read full review of SAP Identity Management »
Anonymous User
Head Of Information Technology at Kasapreko
Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.
Read full review of SAP Business One »
Anonymous User
Operation Development Manager at a manufacturing company
We have external SAP support, which is usually specialized and effective if managed as an emergency. However, direct...
Read full review of SAP Process Orchestration »

Review 1 of 30

Technical Support

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