Compare JAMF vs SAP

JAMF

Based on 156 reviews.

SAP

Based on 1695 reviews.

Sample Customers

Jamf Pro

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

SAP Mobile Secure

Hilti Group, University of Kentucky, eBay, Kardinal Schwarzenberg'sches Krankenhaus, Ferrero, Beiersdorf AG, Bayer MaterialScience, Aareal Bank Group, Sagem, Heidelberg University Hospital, Deutscher Fussball-Bund, Savannah Cement Limited, Magazine zum Globus

Popular Solutions

5 reviews

6 reviews

9 reviews

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Media Company

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
Digambar Ghosalkar
Subject Matter Expert at a financial services firm
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or...
Read full review of Jamf Pro »
MazharHusain
Technical Analyst at a tech vendor
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac...
Read full review of Jamf for Mac »
Anonymous User
Applications Analyst at a healthcare company
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used...
Read full review of Jamf School »

Review 1 of 5

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Mohit Dumbani
Product Manager at a tech consulting company
Once the solution is deployed and purchased, Jamf provides good support. I would rate their support nine out of ten.
Read full review of Jamf Pro »
Chetan Chawla
Lead Product Security Architect at a tech vendor
In my experience, Jamf Protect's customer support has been very positive overall. The support team is knowledgeable,...
Read full review of Jamf Protect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
I would rate their technical support as a 9 because I am actually working with a reseller in South Africa who is...
Read full review of Jamf Protect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
I wasted time going back and forth with the technical support team to get an answer for an issue I faced with Jamf...
Read full review of Jamf School »
MahenderNegi
Advisor & Ned at CloudBankin
I rate the technical support of Jamf between nine to ten, apart from one incident. Regarding the incident I...
Read full review of Jamf Connect »
Ritvars D.
GSS - IT Expert at Webhelp
I contacted customer service a time ago about some bug-related issues.
Read full review of Jamf Connect »
Dinesh Venkates
Consultant at Fujitsu
The customer service and support are good.
Read full review of Jamf Protect »
Nisar Ahamed
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
You get support from a dedicated engineering team.
Read full review of Jamf Protect »
HarinathReddy
Manager at Vodafone
We contacted the tool's support regarding an issue with configuration and they were not able to trace the exact problem.
Read full review of Jamf Connect »
Jon DeBerry
President at DeBerry and Company
They are good. They are very accessible. I would rate them a five out of five.
Read full review of Jamf Pro »
Kishoth P
Solutions Engineer at Standard Chartered Bank
I rate the technical support a ten out of ten.
Read full review of Jamf Protect »
anonymous1
Endpoint Engineer Manager at a tech vendor
The customer service rating is four out of ten.
Read full review of Jamf Protect »
AC Miner
IT Support Specialist at Canutillo Independent School District
The customer service and support are good.
Read full review of Jamf School »
Hitesh Sharema1
IT Compliance Project Specialist at Avizva
They're the best support team I've encountered after Dell. We used to say we had the best support from another...
Read full review of Jamf Protect »
Joshua Smith
Senior Information Security Engineer at a computer software company
Generally, the support team is great, however, it's clear that they've been a bit overwhelmed throughout the COVID...
Read full review of Jamf Pro »
Anonymous User
Apple Device Coordinator at Orland School District 135
There are a lot of support options with Jamf Pro. Phone, email, Helpdesk, Pro, and baseline.
Read full review of Jamf Pro »
Anonymous User
Director, Client Services at a tech consulting company
The vendor support is excellent. I would rate it at eight out of ten points.
Read full review of Jamf Pro »
Anonymous User
Owner/CEO at North Fork Holdings, Inc.
Support has been great for the few times I had to use them. They offer a very quick response.
Read full review of Jamf Pro »
Anonymous User
Network Administrator at a tech services company
I was in contact with support a lot in the past and they have been able to offer great assistance.
Read full review of Jamf Pro »
Anonymous User
Works at a educational organization
So far, it has been very good overall. In the beginning, though, we had a dedicated support person to contact. Now we...
Read full review of Jamf Pro »
jhock
IT Support Specialist at a educational organization
Customer service and support are superb. Support responses are always timely and that is appreciated when needing an...
Read full review of Jamf Pro »
Anonymous User
PowerSchool Administrator at a performing arts
Tech support is always friendly and ready to help. While the tech support professionals are great, and happy to help,...
Read full review of Jamf Pro »
Anonymous User
Senior Support Specialist / Jamf Admin at a university
It's excellent. I'd rate their support a 10 out of 10.
Read full review of Jamf Pro »
KumarGaurav
Senior Technical Consultant at Softcell Technologies Limited
Support is something I believe could have been improved. They offer one of the best cloud services available....
Read full review of Jamf Pro »
Quinton Colyn
Jamf Administrator at a financial services firm
We have been in touch with them quite often. When we have issues with APIs not working, we just log our calls. We...
Read full review of Jamf Pro »
Scott Bordoni
Head of Operatons and Data Protection at a retailer
All ongoing support is in-house, and I’m not aware of any support calls raised with Jamf.
Read full review of Jamf Pro »
Quinton Colyn
Jamf Administrator at a financial services firm
The technical support is consistently reliable.
Read full review of Jamf Connect »
Anonymous User
Senior Instructional Technologist at Maryville University of Saint Louis
Jamf customer support is always available and prompt. They are very helpful.
Read full review of Jamf Pro »
Anonymous User
Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government
So far, every team that is assigned to my account has been very supportive and reaches out often just to check-in. I...
Read full review of Jamf Pro »
Anonymous User
Product Owner at a financial services firm
I am satisfied with the support.
Read full review of Jamf Pro »

Review 1 of 30

Johny Segura
Regional Head of Digital Transformation at CUMBRA
SAP provides quick support when we need it.
Read full review of SAP HANA Enterprise Cloud »
Hisham Ismail
Director of Operations of Support / co CEO at Snag Free
We provide customer support services, including maintenance, issue resolution, enhancement development, and...
Read full review of SAP S/4HANA Cloud »
PrateekBansal
Manager at Mitsubishi Electric in India
The solution's technical support is good.
Read full review of SAP ERP »
AzimSyed
Territory Manager at a tech services company
The technical support is very good.
Read full review of SAP S/4HANA »
Kumar Madhur
Service Delivery Project Manager at HCL Technologies
From a support perspective, SAP Business Warehouse is quite a complex module. If an issue comes during BAU, it is...
Read full review of SAP Business Warehouse »
Andrea González
Business Consultant at ITIS
I have not used the support from the vendor.
Read full review of SAP SuccessFactors »
Ijlal Naqvi
Lead SAP Cloud Services at a computer software company
The customer service is excellent, with SAP maintaining a 99.7% SLA commitment.
Read full review of SAP HANA Cloud »
DouglasSilva
SAP FI Solutions Architect at Numen IT
I don't deal with technical support directly. Typically, a client and SAP would interface together. As I don't have...
Read full review of SAP S/4HANA Cloud »
Mohamed Messaoud
JAVA/Java EE & SAP Hybris/CX Developer at SOFTParadigm
SAP support is helpful. They have good documentation and everything.
Read full review of SAP Hybris PCM [EOL] »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
The support I have received from SAP S/4HANA Cloud has been good. I rate the support from SAP S/4HANA Cloud an eight...
Read full review of SAP S/4HANA Cloud »
Chakrapani Mishra
Practice Head at Arete Global
When it comes to the solution's technical support, I feel that since it is a subscription-based model, you have to...
Read full review of SAP SuccessFactors Learning »
Sibanshu Samantaray
SAP Lead Consultant at Bosch Global Software Technologies
Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the...
Read full review of SAP Intelligent RPA »
AjayKumar7
Manager, Business Analytics, BI Lead at a consultancy
Previously, SAP's direct support was good, but it so no good now. Previously, they had direct support from SAP, but...
Read full review of SAP BW4HANA »
Prabhakara Sastry
Director at IKYAM
SAP's technical support is good.
Read full review of SAP Business One »
SamanthaPrathikantam
Senior ERP Consultant at a marketing services firm
The technical support is good. On a scale of 1 to 10, I would rate it 9 plus because they respond promptly and...
Read full review of SAP SuccessFactors Employee Central »
NAWAL SAXENA
SAP Project Manager at Saudi Cable Company
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
Wonjae BAE
Senior Managing Director at dfocus
Technical support is good.
Read full review of SAP Business Data Cloud »
Anonymous User
Sap Hcm/Success Factors Consultant at a tech services company
Technical support is very good for things that are not urgent. When urgent problems occur, they are not handled very...
Read full review of SAP SuccessFactors »
Anonymous User
Managing Solution Architect - Business Information Management at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Senior IT Architect I at a government
Though I have never interacted with the product's support team, the unit with which I work has had problems with...
Read full review of SAP PowerDesigner »
SandraSheppard
Lead Business Analyst at a media company
Dealing with tech support has been pretty simple. You raise an issue online, then usually get an automated response...
Read full review of SAP Signavio Process Manager »
Dinesh Kumar
IT & SAP Head at kudos chemie limited
We are receiving technical support from a local team here from India.
Read full review of SAP S/4HANA »
Anonymous User
CEO at a financial services firm
The technical support from SAP is medium. I'm not fully satisfied and it could be improved. It isn't always a matter...
Read full review of SAP HANA »
ShantanuSrivastava
Lead Analyst at a tech vendor
In my experience, I would rate SAP support as two to three out of five. To get accurate help, I have noticed that the...
Read full review of SAP Business Data Cloud »
DeependraSurana
Associate Director- People Analytics at NielsenIQ
My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty...
Read full review of SAP Business Technology Platform »
Bruno Valentim
Owner at LAVORO AUTOM INF E COM LTDA
I would describe technical support as good. It's always worked for me and therefore I have no complaints.
Read full review of SAP HANA »
VINCENTWU
Project Manager at Inventec
We receive technical support from a third party. Their service is rated a ten out of ten.
Read full review of SAP HANA Enterprise Cloud »
AndriiBelinskyi
Head of IT at New Products
I have not had any direct contact with SAP technical support. Our support is provided by the partners.
Read full review of SAP Business One »
Anonymous User
Sr. Manager IT at a consumer goods company
I've experienced both the functional side and the technical side. They are good, I have explored a few things about...
Read full review of SAP ERP »
Anonymous User
Solution Architect at a tech vendor
I would evaluate their technical support as always good. SAP support is consistently reliable. I would rate their...
Read full review of SAP HANA Cloud »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.