Compare Exabeam vs VIPRE Security

Exabeam

Based on 223 reviews.

VIPRE Security

Based on 3 reviews.

Sample Customers

Exabeam

Hulu, ADP, Safeway, BBCN Bank

VIPRE ThreatIQ

Saint Mary’s University of Minnesota, Mid West, Guardian Network Solutions

Popular Solutions

LogRhythm SIEM

14 reviews

Exabeam

9 reviews

LogRhythm UEBA [EOL]

4 reviews

VIPRE Endpoint Security

0 reviews

GFI Vipre [EOL]

0 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Government

Computer Software Company

13%

Comms Service Provider

10%

Healthcare Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stephen-Armstrong
Cyber Security Analyst at Capgemini
I use Exabeam for it's end-to-end detection and it's user event behavioural Analytics, i find it a useful SIEM for...
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
LogRhythm NetMon can be useful if someone wants to look into something apart from network behavior analysis, like DPA...
Read full review of NetMon »
SaiKrishna2
Cyber Security Analyst at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »

Review 1 of 5

Jeremy Tew
Information Technology Director at a tech services company
We use it for on both production server and end user desktops. About 120 desktops and 180 servers. We keep it updated...
Read full review of VIPRE Endpoint Security »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
We use this product with all of our customers to keep them protected from unwanted applications and viruses.
Read full review of GFI Vipre [EOL] »

Review 1 of 2

Customer Service

Rahul Kate
Co-Founder at First Defense WLL
The technical support is good.
Read full review of LogRhythm SIEM »
Vishal Kumar
Information Security Engineer at RapidCompute
The technical support for LogRhythm NetworkXDR is fine, and there's nothing that needs to be changed in it.
Read full review of LogRhythm NetworkXDR [EOL] »
Muhammad Ahtsham
Information Security Engineer at RapidCompute
The technical support is responsive and always resolves our issues.
Read full review of LogRhythm SIEM »
Mokhammad Rakhman
Product Development - Security Solutions Manager at Aplikanusa Lintasarta
Customer support is very helpful and effectively solves my problems.
Read full review of LogRhythm SIEM »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
Anonymous User
Technical Systems Analyst
Technical support has been great. I will be honest with you, I think that's one of the strengths of LogRhythm. Every...
Read full review of LogRhythm SIEM »
Wadson Fleurigene
Information Security Engineer at Seminole Tribe of Florida
Technical support could use a little work in the terms of responding back. The feedback that we received is they do...
Read full review of LogRhythm SIEM »
Jorge Trujillo
Information Security Engineer at a financial services firm
It's been pretty good. After the deployment, I really haven't had to call them. They have a pretty nice knowledge...
Read full review of LogRhythm SIEM »
Anonymous User
Sr. Systems Support Analyst at a manufacturing company
We've used tech support a couple of times, and they've been very responsive and very knowledgeable.
Read full review of LogRhythm SIEM »
Anonymous User
FSE at a computer software company
They provide very good support.
Read full review of LogRhythm SIEM »
Karim Bondok
Senior Cyber Security Engineer at a logistics company
We haven't opened any cases until now. I used to work with QRadar, and sometimes it takes very long to receive a...
Read full review of LogRhythm SIEM »
Anonymous User
Threat And Awareness Manager at a tech services company
A couple of the team do tend to find that certainly the initial contact with support slows things down a little bit....
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
Read full review of LogRhythm SIEM »
Austin Spell
Information Technology
We've had really good experiences with LogRhythm's technical support for things that are already in the environment....
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a construction company
We haven't contacted them yet.
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
The technical support services are good.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Information Security Manager
Customer Service: The customer service teams is excellent and have they resolved anything we have thrown at them in a...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst 2 at a non-profit
I've used LogRhythm tech support. I would rate it as very good, not excellent. For instance, we were trying to deal...
Read full review of LogRhythm SIEM »
Joe Benjamin
SIEM Architect at Marsh & McLennan Companies, Inc.
The tech support is fantastic. The only complaint I have about tech support is that sometimes they'd rather try to...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer at a insurance company
As the Security Officer of the organization, I don't have to interact with them directly. My team has found that...
Read full review of LogRhythm SIEM »
Anonymous User
VP, Information Systems Security Officer at a financial services firm
It seems pretty good, but they do seem to be plagued with what a lot of new companies are plagued with -- their...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Team Lead - Network and Security at Connex Information Technologies
I have been in contact with technical support and they are really good. They have guided us when we've had problems...
Read full review of LogRhythm UEBA [EOL] »
Moshiur Rahman Khan
CEO/Consultant at CIL
I rate the customer support a four out of ten.
Read full review of LogRhythm SIEM »
Gene Cupstid
Security Engineer at a logistics company
I have only needed support a couple of times so far, we've opened a few cases with tech support. I can't sing too...
Read full review of LogRhythm SIEM »
Anonymous User
Security Admin
Tech support has been extremely helpful. They are generally very quick to respond. If the first level is not able to...
Read full review of LogRhythm SIEM »
MonsurAhmed
Manager at Meghna Bank
LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case.
Read full review of NetMon »
Anonymous User
Security Engineer Analyst Admin at a aerospace/defense firm
Tech support is hit-or-miss. Some of the tech support agents are just wonderful and I've learned a lot from...
Read full review of LogRhythm SIEM »
Anonymous User
Data Sec Program Manager at a insurance company
Whenever we've had Professional Services on site to work through new alarms, to implement a new feature that we...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a consultancy
Tech support has been good. They have fixed whatever has been bothering me when I contact them.
Read full review of LogRhythm SIEM »
SYAFIIE ZUKHEY
Security Engineer at M.Tech
The technical support team is quite good and responsive. They meet their SLAs and are knowledgeable.
Read full review of NetMon »

Review 1 of 30

Shawn S
IT Security Analyst at a healthcare company
Technical support was always very helpful and responsive. They were great. We were very satisfied with the level of...
Read full review of VIPRE Endpoint Security »
Jeremy Tew
Information Technology Director at a tech services company
Tech support has overall been quick to respond to request. When we submit a request to them, normally we have a...
Read full review of VIPRE Endpoint Security »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Customer Service: 8 out of 10. I have contacted support maybe twice in 5 years. Its been awhile but I believe it went...
Read full review of GFI Vipre [EOL] »

Review 1 of 3

Technical Support

No Data Available

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