Compare Invicti vs Tenable

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Acunetix

Joomla!, Digicure, Team Random, Credit Suisse, Samsung, Air New Zealand

Invicti

Samsung, The Walt Disney Company, T-Systems, ING Bank

Tenable Nessus

Bitbrains, Tesla, Just Eat, Crosskey Banking Solutions, Covenant Health, Youngstown State University

Tenable Vulnerability Management

Global Payments AU/NZ

Tenable Security Center

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Acunetix

10 reviews

Invicti

7 reviews

Tenable Nessus

15 reviews

Tenable Security Center

15 reviews

Tenable Vulnerability Management

15 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kunal M
Capability Center Leader, ETRM Platforms at Shell
I primarily use Invicti for code scans to identify open vulnerabilities and secrets in the code. Different...
Read full review of Invicti »
KashifJamil
CEO at Xcelliti
Most of the customers who use Acunetix are looking for security testing. The primary use case is performing...
Read full review of Acunetix »

Review 1 of 2

Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
I use Tenable Vulnerability Management to scan the network, including servers and endpoints, to identify risks in our...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
They are looking to promote a deeper security strategy with Tenable Cloud Security. Companies are migrating from...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

AnubhavGoswami
Compliance Manager at a recruiting/HR firm
The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.
Read full review of Acunetix »
JanetMuhia
Cyber Security Engineer at Spartec
Acunetix provides good support. No complaints.
Read full review of Acunetix »
KashifJamil
CEO at Xcelliti
The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied...
Read full review of Acunetix »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
Vishal Dhamke
Vice President Application Security North America at BNP Paribas
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
Read full review of Invicti »
JoelGeorge
Associate at Tata Consultancy
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
JanetMuhia
Cyber Security Engineer at Spartec
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
Read full review of Invicti »
KashifJamil
CEO at Xcelliti
Customer support is big. It depends on region to region.
Read full review of Invicti »
PrashantPatil
Senior Security Consultant at Verve Square Technologies
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
KashifJamil
CEO at Xcelliti
Invectis Support provides good service when contacted.
Read full review of Acunetix »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
Read full review of Acunetix »
Carl Lavarro
Cyber Security Associate at a consultancy
For now, everything about the solution has been fine, so we haven't reached out to technical support.
Read full review of Acunetix »
Anonymous User
Security Engineer at Secure Network
I never needed to talk to the Acunetix technical support.
Read full review of Acunetix »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I am supposed to be the first line of their support. Contacting them...
Read full review of Acunetix »
Anonymous User
Anon at a training & coaching company
Customer support is helpful, but sometimes the response are a bit delayed. They respond within 24 hours.
Read full review of Acunetix »
Anonymous User
IT Manager at a financial services firm
We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial...
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
9 out of 10.
Read full review of Invicti »
Paolo Da Ros
Founder at a tech services company
I rate the technical support seven out of ten, which is average to me. I don't have special requests that would...
Read full review of Invicti »
Anonymous User
Senior Information Security Consultant at a tech services company
I have never contacted technical support.
Read full review of Invicti »
Anonymous User
Senior Security Engineer at a media company
Tech support is not a 24-hour. It's more of a ticketing-type of solution where you e-mail the support team. We always...
Read full review of Acunetix »
Anonymous User
Works at a educational organization
The customer service is quite helpful. The time to fix issues is not too quick, so in the case of time-restricted...
Read full review of Acunetix »
Anonymous User
Lead Information Security Engineer at a financial services firm
Technical support has been good. We had some issues or comments, mostly, on the features. We have asked for features...
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Anonymous User
Project Manager at a computer software company
Technical support was not overwhelmingly good, but it was okay. They couldn't provide solutions to every problem that...
Read full review of Acunetix »
Ivan Biagi
Security Specialist at Alfa-A IT
The customer service is good. There are some problems with languages (like for Italian they send you people who can...
Read full review of Invicti »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support from Invicti is very good and fast. I am highly satisfied with the response time and quality of...
Read full review of Acunetix »
Saminda Jayawardene
Compliance Manager at a tech services company
We had to contact technical support some ago but not since then. Sometimes the blog provides support very well, and...
Read full review of Acunetix »
Anonymous User
Consultant Cyber Security at a tech services company
We have been engaged with the local partner and we get a good level of support.
Read full review of Invicti »
Anonymous User
Security Analyst
I would rate the technical support at an eight out of 10.
Read full review of Invicti »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
Read full review of Invicti »

Review 1 of 30

Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
Prajot Nair
Senior Manager -Cloud Security at Capgemini
Tenable doesn't provide support beyond documentation.
Read full review of Tenable Vulnerability Management »
PapadAnandKumar
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Amit Goyal
Consultant at Tata Consultancy Services
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
Yogeswaran Neelagandan
Key Account Manager at Uniware
Customer support is a challenge. Tenable charges extra for it, which means clients have to buy the license separately...
Read full review of Tenable Vulnerability Management »
Muhammad Kamran Khan
Manager Information Security at NCCPL
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Trirong Phuaythip
Solution Consultant at Westcon-Comstor
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
Mohamed-Helmy
Chief Information Security Officer at MIDBANK
Tenable technical support needs improvement.
Read full review of Tenable Security Center »
Alexandru Cioruta
Global Cybersecurity Presales Domain Lead Architect at Eviden France
The integration is between us and Tenable Identity Exposure. We have excellent technical support, and we have a great...
Read full review of Tenable Identity Exposure »
Joao Manso
CEO at a tech services company
The technical support is fast and efficient, and I am satisfied with it. I would rate their support nine out of ten.
Read full review of Tenable Vulnerability Management »
OmkarZarapkar
Manager II at a insurance company
Technical support is very good and responsive. A few months back, we utilized their assistance for configurations on...
Read full review of Tenable Nessus »
Wessam Altoumi
Chief Commercial Officer at Yamamah Information Technology & Communication Systems LLC
Their technical support is very good. The feedback that I have received from the customers for the tickets that they...
Read full review of Tenable Nessus »
Matthew Weisler
Sole Proprietor at Core-Infosec
I have not needed technical support. A colleague reported that a licensing issue took two weeks to resolve. A bigger...
Read full review of Tenable Nessus »
SumeshKumar
Manager Cloud Security at Hitachi Systems, Ltd.
Tenable Cloud Security's technical support is good. They can help you out if you get stuck with some issues.
Read full review of Tenable Cloud Security »
OndrejKOVAC
Solution engineer at EXPERTience
Tenable's technical support has declined in quality over time. While they used to be excellent, achieving ratings of...
Read full review of Tenable Security Center »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
MuhammadMurtaza
Information security engineer at Cyberisk
The support has been really cooperative. Whenever any issue arises, we contact the support, and they are always there...
Read full review of Tenable Nessus »
Yusuf_Hashmi
Chief Information Security Officer at Jubil
The customer service team is pretty supportive. They have supported me multiple times, and I would rate them eight...
Read full review of Tenable One Exposure Management Platform »
Bryan Evans
Security Analyst at PJM Interconnection
I rate the support of Tenable Nessus a four out of five.
Read full review of Tenable Nessus »
Anonymous User
Security Consultant at a tech consulting company
I never needed to contact support. It is very easy to understand and easy to configure.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at CIA Botswana
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Miguel Angel Hernández Armas
Implementation Engineer at GFx Soluciones
The Tenable support is very good and has really solved in a timely manner the problems that have occurred in the...
Read full review of Tenable Nessus »
MB24
IT Helpdesk at a manufacturing company
The customer service and support team at Tenable were extremely helpful. They assisted us with any questions and...
Read full review of Tenable Security Center »
MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone...
Read full review of Tenable Vulnerability Management »
David Heed
Security Center Coordinator at a comms service provider
We have not needed to escalate support queries since we found the necessary information in manuals.
Read full review of Tenable Nessus »
Anonymous User
Chief Executive Officer at a outsourcing company
We can contact technical support using their web console. We can log a support ticket as end users, although we...
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
They need a better approach to support. When I have hard questions that need answers to, I prefer to jump to L3...
Read full review of Tenable Vulnerability Management »
HARI EDARA
IT Manager at State of Texas
Technical support is good. We have 24/7 support from them. There are some of sales managers who are the bridge...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

No Data Available

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