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Infor vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Infor
Based on 117 reviews.
ServiceNow
Based on 532 reviews.
Overview
Information Not Available
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
ServiceNow Orchestration
experian, BEACHBODY, HealthPartners, Banosoft
ServiceNow Customer Service Management
Siemens Healthineers, SAP SuccessFactors, Asurion
Popular Solutions
Top Industries
Manufacturing Company
16%
Construction Company
9%
Comms Service Provider
9%
Outsourcing Company
9%
Financial Services Firm
11%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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