Compare Infoblox vs Thales

Infoblox

Based on 88 reviews.

Thales

Based on 16 reviews.

Overview

Infoblox is a technology company in California's Silicon Valley. It was founded in 1999 in Chicago, Illinois, by Stuart Bailey, who was at the time a technical lead for the Laboratory for Advanced Computing/National Center for Data Mining at the University of Illinois. In 2010, Infoblox acquired network automation vendor Netcordia to complement its core network services products with technologies for network task automation.

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Sample Customers

Popular Solutions

Infoblox BloxOne Threat Defense

7 reviews

Infoblox Advanced DNS Protection

5 reviews

Infoblox IPAM

2 reviews

Thales Authenticators

0 reviews

Thales SafeNet Trusted Access

0 reviews

Gemalto Protiva [EOL]

0 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Computer Software Company

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AS58
Software Engineering Manager at a tech vendor
My main use case for Infoblox NIOS is the services which it offers like DNS, DHCP, and IPAM. It is highly reliable...
Read full review of Infoblox NIOS »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
We have deployed Infoblox BloxOne Threat Defense for a customer. We started as an integrator and reseller of Infoblox...
Read full review of Infoblox BloxOne Threat Defense »
Stefan Feher
Nsi L1 Operations Analyst at a insurance company
My main use case for Infoblox IPAM is DNS management. I use Infoblox IPAM for DNS management where I manage leases...
Read full review of Infoblox IPAM »
Domenico Iandoli
Network Security Manager at a tech vendor
I am working in the enterprise part where we manage DNS, and we use other solutions that are oriented to provide DHCP...
Read full review of Infoblox BloxOne DDI »
Shubham Pawaskar
Senior Associate at ProTechmanize Solutions (P) Ltd.

Read full review of Infoblox DDI »

Review 1 of 5

Emad MuhammadSalem
Senior Cybersecurity Engineer at Misr International Systems
We installed Thales Luna HSM and generated the partitions to integrate with multiple databases like Mongo, Oracle,...
Read full review of Thales Luna HSM »
GauravMathur
Vice President Information Technology at a tech services company
We have used the solution for our disaster prevention. We are using it for our VPN only.
Read full review of Thales SafeNet Trusted Access »
Ravi Chandarana
IT manager at a construction company
The main use case involves transactions happening in banking environments. We are using it only for transaction-based...
Read full review of Thales payShield »
Anonymous User
Data Protection at a insurance company
I use the system to encrypt sensitive data or crown jewel data stored in various places within organizations. For...
Read full review of Vormetric Application Crypto Suite »
Ravi Chandarana
IT manager at a construction company
We primarily use the solution to encrypt data. We deploy the solution with an agent. With the help of an agent, we do...
Read full review of Vormetric Data Security Platform [EOL] »

Review 1 of 5

Customer Service

AS58
Software Engineering Manager at a tech vendor
Customer support for Infoblox NIOS is excellent. Whenever we needed any support in case of any issues, the engineers...
Read full review of Infoblox NIOS »
GaneshKhutwad
Network security architect at ATOS
I contacted the technical support team once because I could not enable some features. The team was very professional...
Read full review of Infoblox DDI »
Utpal Sinha
Sr Manager at HCL Tech
My company has contacted the technical support provided by Infoblox. Infoblox's technical support is costly since...
Read full review of Infoblox DDI »
DarrinBryant
AVP Technology Network Engineer at LPL Financial
I only recently contacted technical support. The technical support is poor. I will admit that the problem may have...
Read full review of Infoblox IPAM »
Sabbir Ahmed
Director at Infosonik Systems Ltd
The customer service and support are fantastic. I rate it nine out of ten.
Read full review of Infoblox DDI »
William Kintz
Vice President of Engineering and Training at Sun Management
Their customer support has declined over the last several years. It used to be good. I don't know if they're getting...
Read full review of Infoblox IPAM »
Amr Moustafa
NOC Technical Lead at a tech services company
Technical support is excellent. We contact them when we upgrade the software or replace devices. For specific...
Read full review of Infoblox DDI »
Olajide Olusegun
Network Team Lead at Atlas Security
Infoblox DDI has room for improvement in regard to its support system. Recently, I encountered an issue and opened a...
Read full review of Infoblox DDI »
Raju Kavad
Lead Engineer at a tech services company
I would rate the technical support of Infoblox IPAM as four out of five. I'm happy with the resolutions provided, but...
Read full review of Infoblox IPAM »
Areeba Shujat
Systems security engineer at Secure Networks Ltd
Customer service and support are excellent. I would rate it ten out of ten.
Read full review of Infoblox DDI »
Sanchit Makkar
Dns architect at a outsourcing company
Customer support for Infoblox BloxOne DDI is very helpful, as they are knowledgeable about the product and offer...
Read full review of Infoblox BloxOne DDI »
WillemRoux
Account Manager at BNI - Blue Networks and Infrastructure
The technical support for Infoblox NIOS is at a very high level based on the engagement that I have with clients that...
Read full review of Infoblox NIOS »
Amr Shawky
Security & Infra Technology Specialist at BARQ Systems
Infoblox technical support is excellent, with good experiences and strong historical support. I have had positive...
Read full review of Infoblox Advanced DNS Protection »
Hamad Khan
L1 System Engineer at Flint Tech
Infoblox NIOS customer service is good. For support, I would rate it eight.
Read full review of Infoblox NIOS »
ImranKhan9
Lead Network Engineer at Chevron
Customer service rating: 4 out of 10.
Read full review of Infoblox NIOS »
Süleyman Mert
Shareholder at Bilgi Birikim Sistemleri A.S
We rate our experience with technical support as ten out of ten.
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Solutions Architect at a tech services company
Infoblox Advanced DNS Protection provides a very high level of support.
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Network Engineer at a recruiting/HR firm
Lately, they have been a six out of 10. They've been very short-staffed due to world events. They've been down a notch.
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Assistant Vice President at a financial services firm
The communication we had with the solution's technical support was through one of the partners of the tool. I rate...
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Senior Network Architect at a university
The only time we contacted them for support was during the initial setup, and that's how we got our SE to help us...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Network Infrastructure Engineer at a retailer
I would rate the support for this solution an eight out of ten.
Read full review of Infoblox IPAM »
Kirti Gaurav
DDI Engineer at a non-profit
I would rate the technical support as a ten out of ten. There are no issues with the support.
Read full review of Infoblox DDI »
MaanOthman
Presales Consultant at a tech services company
We rarely need to contact technical support, but when we do they are very helpful.
Read full review of Infoblox BloxOne Threat Defense »
Laura Ling
DNS Guru at a healthcare company
The technical support is responsive to our needs when there are issues with the help desk. They are good when it...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Network Architect at a retailer
The technical support is good. For everything in the cloud, support is called BloxOne. You get a reaction within one...
Read full review of Infoblox BloxOne Threat Defense »
Shubham Pawaskar
Senior Associate at ProTechmanize Solutions (P) Ltd.
I am overall satisfied with Infoblox support. I have been working with Infoblox for approximately 2.5 years, and I...
Read full review of Infoblox IPAM »
Liju Kuzhimattathil
Network Engineer III at a financial services firm
The customer support for Infoblox NIOS is great overall.
Read full review of Infoblox NIOS »
Anonymous User
Virtualization/Datacenter Engineer at a healthcare company
We use the technical support sometimes (not often). They are good.
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Senior Technical Consultant at a tech vendor
The customer support for Infoblox Advanced DNS Protection is good.
Read full review of Infoblox Advanced DNS Protection »
JeganSrimohanram
Consultant at Private
I've contacted the technical support for Infoblox Advanced DNS Protection many times, and I have no issues with the...
Read full review of Infoblox Advanced DNS Protection »

Review 1 of 30

GauravMathur
Vice President Information Technology at a tech services company
I've never dealt with technical support. I cannot speak to how helpful or responsive they are when it comes to...
Read full review of Thales SafeNet Trusted Access »
Emad MuhammadSalem
Senior Cybersecurity Engineer at Misr International Systems
We rate the technical support a seven out of ten. We rated them a seven because they answer immediately when we are...
Read full review of Thales Luna HSM »
Emad MuhammadSalem
Senior Cybersecurity Engineer at Misr International Systems
I communicate with Thales payShield technical support when needed. Sometimes we face challenges that require...
Read full review of Thales payShield »
Gustavo Merighi
Automation and Telecommunications Analyst at Grupo Energisa
The technical support services are good.
Read full review of Thales Authenticators »
Paul Connaire
RAS Team Lead at Produban USA
From the perspective of generalized support, they are perfect. Obviously, with any company, there are specifics in...
Read full review of Gemalto Protiva [EOL] »
Anonymous User
Service Delivery Manager at a healthcare company
The support has been very good with this solution.
Read full review of Thales Authenticators »
Mikhail Rozhnov
CTO at TESSIS
The technical support is at a high level.
Read full review of Thales Authenticators »
Anonymous User
Regional Sales Manager at a tech services company
The level of support depends on the type of contract you have. You can pay for support 24/7, we chose to have support...
Read full review of Thales SafeNet Trusted Access »
Anonymous User
Senior Product Specialist at a tech services company
Gemalto Technical support is very professional and very quick in giving you a good answer and solving any issues that...
Read full review of Gemalto Protiva [EOL] »
Ravi Chandarana
IT manager at a construction company
Customer support is reasonable on the whole but it could be improved.
Read full review of Vormetric Application Crypto Suite »
Ravi Chandarana
IT manager at a construction company
We use technical support via an automatic portal. I've reach out many times to support. When I've asked them...
Read full review of Vormetric Data Security Platform [EOL] »
Anonymous User
Data Protection at a insurance company
Support could be improved. It depends on the support level you purchase, as they don't have set SLAs. The system is...
Read full review of Vormetric Application Crypto Suite »
Ravi Chandarana
IT manager at a construction company
Technical support rates between six and seven out of ten. They take some time to respond due to their high number of...
Read full review of Thales payShield »

Review 1 of 13

Technical Support

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