Compare IgniteTech vs Snowflake Computing

IgniteTech

Based on 10 reviews.

Snowflake Computing

Based on 143 reviews.

Latest Research

Buyer's Guide

Infobright DB vs. Snowflake

September 2025

Snowflake vs. Infobright DB

Updated: September 2025

Buyer's Guide

Infobright DB vs. Snowflake

September 2025

Infobright DB vs. Snowflake

Updated: September 2025

Sample Customers

Infobright DB

REZ-1, SonicWALL, IntegriChain, Fuseforward International Inc., Polystar, Live Rail, Mavenir Systems, JDSU Partners, Bango

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Infobright DB

0 reviews

Snowflake

13 reviews

Snowflake Analytics

26 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

11%

Insurance Company

10%

Performing Arts

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
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Snehasish Das
Technology Leader at eTCaaS
I started working with Snowflake when I was with Fidelity Investments around 2016-2017. We used Snowflake on AWS...
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Review 1 of 2

Customer Service

Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
Read full review of Infobright DB »
Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
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Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
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Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
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Anonymous User
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
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Anonymous User
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
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Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
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Review 1 of 7

AyindeHammed
BI Developer at DivVerse LLC
I have not reached out to customer service, so I have no experience with them.
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Sreenivasan Ramanujam
Director -Data Architecture and Engineering at Restoration Hardware
They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They...
Read full review of Snowflake »
Amit Shah
Principal Consultant at ATOS
The solution's support responds fast.
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MedhaValvekar
Sr Manager at Cognizant
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
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Padmanesh NC
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
It's really good. I am happy with the product and the service.
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Avijit Bhattacharya
Senior Data Engineer at Warner Media Discovery
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
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Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
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Azhagarasan Annadorai
Founder at Unknown.University
Support can be enabled in the Snowflake UI.
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Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
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Erik Jones
Head of BI and Analytics at HyperScience
I have not had a lot of issues with Snowflake, so I haven't had to utilize technical support that much. But when I...
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Anonymous User
Technical Lead at a computer software company
The technical support from Snowflake was excellent. They responded promptly to emails and even provided advance...
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Anonymous User
Big Data & Cloud Manager at a tech services company
I have not contacted their support.
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Anonymous User
Associate Manager at a consultancy
We are going through the online version, and we don't find any difficulty with this.
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Yash Mittal
Lead Data Engineer at a consultancy
The technical support is quite good. We've used them when we've had to implement something and we need some guidance.
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Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
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Valai Gunapalan
Architect at Sony Corporation of America
Customer support is good. There is always someone who's going to respond. They will let you know what can be done and...
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Anonymous User
Solution Architect at a wholesaler/distributor
I do not directly interact with the support, but I believe our platform architect reached out, and he got a response.
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Anonymous User
Senior Solutions Architect at a tech consulting company
The support is very good. The documentation is very robust, a large online community and a dedicated support team is...
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Anonymous User
Senior Snowflake Data Architect @ COOP Financials NC at a tech services company
The support is very good. We create tickets and they respond with a solution.
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Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
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Anonymous User
Data Engineer at Celebal Technologies
We've never been in touch with technical support.
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Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
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Anonymous User
Business Intelligence Consultant at a tech services company
In terms of support, it can take some time as there are not many people to provide support. Compared to other more...
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Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
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Mauricio Ruiz Falcón
Senior Information Management Architect at Raken
I have not directly experienced the technical support. It's not part of my job to be involved on those kind of...
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Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
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ANilT
Database administrator terdata at a tech vendor
The customer service and support for this solution is good. We had previously failed to retrieve data after the time...
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AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
There is a different team in my company that connects with the solution's technical support.
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Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
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Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.