Compare Hornetsecurity vs Veeam Software

Hornetsecurity

Based on 40 reviews.

Veeam Software

Based on 607 reviews.

Latest Research

Buyer's Guide

Hornetsecurity Altaro VM Backup vs. Veeam Data Platform

April 2026

Veeam Data Platform vs. Hornetsecurity Altaro VM Backup

Updated: April 2026

Buyer's Guide

Hornetsecurity Altaro VM Backup vs. Veeam Data Platform

April 2026

Hornetsecurity Altaro VM Backup vs. Veeam Data Platform

Updated: April 2026

Sample Customers

Hornetsecurity Altaro VM Backup

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox

Popular Solutions

Hornetsecurity Altaro VM Backup

3 reviews

Hornetsecurity 365 Total Protection

2 reviews

Hornetsecurity Email Spam Filter and Malware Protection

1 reviews

Veeam Data Platform

27 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

11%

Computer Software Company

Comms Service Provider

Manufacturing Company

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Asif Usmani
Regional Sales Manager at S2
We use it for VM backup and Office 365 backup.
Read full review of Hornetsecurity Altaro VM Backup »
CiroValenzuela
Mechanical Engineer Co-Op at a security firm
Hornet Security is used to backup Office 365 mailboxes, Teams, SharePoint, Planner, and OneDrive for clients.
Read full review of Hornetsecurity 365 Total Backup »
Anthony Linder
Information Technology Application Specialist at a government
Primarily, in our company, we use Altaro VM Backup for MSPs as a backup for our virtual machines since it helps us...
Read full review of Altaro VM Backup for MSPs »
Heriberto Mendez Olivo
CEO at Cyber Internet Services (Pvt) Ltd.
Our use case with Hornetsecurity 365 Total Protection is to protect the 365 email.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Coordonnateur Du Service at a government
We use Hornetsecurity Email Spam Filter and Malware Protection solely as a secondary security layer. It is not...
Read full review of Hornetsecurity Email Spam Filter and Malware Protection »

Review 1 of 5

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Prashant Aghao
Associate System Engineer at a outsourcing company
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten for Kubernetes »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Salman Ahmed
Senior Manager at Habib Bank Ltd.
We are using it for Exchange backup.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Tamer Hossam
Applications section Head at Raya Integration
My customers for Veeam Data Platform include enterprise, small, and medium businesses.
Read full review of Veeam Data Platform »

Review 1 of 5

Customer Service

Asif Usmani
Regional Sales Manager at S2
In terms of support, there is absolutely no problem.
Read full review of Hornetsecurity Altaro VM Backup »
CiroValenzuela
Mechanical Engineer Co-Op at a security firm
I haven't used the support much, but when I have called, they responded quickly, so it's quite satisfactory.
Read full review of Hornetsecurity 365 Total Backup »
Anthony Linder
Information Technology Application Specialist at a government
I haven't contacted the technical support team of Altaro VM Backup for MSPs. I mostly rely on people I know for help.
Read full review of Altaro VM Backup for MSPs »
Heriberto Mendez Olivo
CEO at Cyber Internet Services (Pvt) Ltd.
I have had positive experiences with Altaro's customer service and technical support. While I mainly contact my...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Coordonnateur Du Service at a government
The customer service and support are good.
Read full review of Hornetsecurity Email Spam Filter and Malware Protection »
Anonymous User
Senior System/Package Engineer at a tech services company
Customer Service: It's great, the support is good and very fast in providing responses to queries. Technical Support:...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
IT Support Engineer at a tech company
Excellent customer support. I only needed assistance during the activation process.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Senior Support Consultant
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
CEO at a tech services company
Customer Service: Good Technical Support: Great
Read full review of Hornetsecurity Altaro VM Backup »
Ari-Greenbaum
IT Manager at Yad Sarah
I have not used the technical support.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Business Process Specialist at a government
If you run into trouble, the support is always there to help. We hardly need support but when we do, it's great to...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Information Technologies and Security Specialist at a tech services company
Fantastic support crew, always ready to give sound advice on setups. They actually listen to complaints/feature...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Security Engineer at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Hornetsecurity Altaro VM Backup »
Jag Patel
Partner at BC Technologies
There hasn't been much experience with Hornetsecurity 365 Total Protection's technical support, but the support we've...
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Manager at a tech vendor
Technical support is rated an eight out of ten. Some improvements can be made to make it a ten.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Director
Customer Service: Extremely good, and the turnaround is less than a day. Technical Support: Extremely good, and the...
Read full review of Hornetsecurity Altaro VM Backup »
Albeez
IT Director at DAR AL ARKAN
Support is good.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Senior Support Consultant
Technical support is good, i.e., if you keep up the maintenance agreement.
Read full review of Hornetsecurity Altaro VM Backup »
Martin Timmerman
Professor / Dedicated Systems Expert at Vrije Universiteit Brussel
I haven't needed to contact their technical support.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Owner at a computer software company
Their support is excellent.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Works at a mining and metals company
Oh wow! Altaro's support and service are top-notch. They are always available and ready to help. We have had to call...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Solutions Architect at a tech services company
The technical support for this solution is excellent. I'd give it a rating of nine out of ten.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Owner at a tech services company
Nine out of 10.
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Customer Success Engineer at NetBeez
I've only contacted them a few times, response was quick.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Owner
Customer Service: Their responses are always provided very quickly. Technical Support: I have not yet had to use tech...
Read full review of Hornetsecurity Altaro VM Backup »
Anonymous User
Infrastructure Solution Architect at a tech services company
Unfortunately, due to the sanctions in my country (Iran), I can't access the Microsoft support team. By doing this...
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Anonymous User
Network Analyst III
Excellent.
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Anonymous User
Product Area Manager at a comms service provider
Customer Service: We have not used them yet so I can’t judge. Technical Support: The technical support is fast and...
Read full review of Hornetsecurity Altaro VM Backup »
Heriberto Mendez Olivo
CEO at Cyber Internet Services (Pvt) Ltd.
I would rate their support a 10 because when I have any issue, the support is very good.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
IT Manager
We haven't often used the technical support as it was not needed. When we did need it, we received a prompt response...
Read full review of Hornetsecurity Altaro VM Backup »

Review 1 of 30

BartHeungens
IT Specialist at Bitcon
I am happy with their support. They are fast, and their response is very good.
Read full review of Veeam Cloud Connect [EOL] »
Stephen Catalano
National Sales Engineer at Insight
Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
CarlosCastells
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
I have a team of consultants who provide support, and we are Veeam-certified too, but we sometimes need help with...
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
Customer service and support are satisfactory. Support is engaging, and I can rate it a ten out of ten.
Read full review of Veeam Backup for Google Cloud »
Swapnil Karkala
Senior Frontend Developer at HCL Technologies
The customer support for Veeam Backup for AWS is excellent, unparalleled, top-notch, and best-in-class. They do not...
Read full review of Veeam Backup for AWS »
Arsalan Orayedh
Service Delivery Engineer at Gulf Air
The solution's customer support team is responsive and efficient. It resolves the issues promptly.
Read full review of Veeam Data Platform »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
I haven't used technical support. I haven't had any issues. I've been able to manage everything so far.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
The customer service and support are very good. It's one of Veeam's key distinguishing points. So long as you...
Read full review of Veeam Data Platform »
Anonymous User
Infrastructure Engineer at a local government
Customer Service: Very good. Technical Support: I've not had any issues with technical support who are very competent...
Read full review of Veeam Data Platform »
Anonymous User
Senior Infrastructure Engineer at a government
Sometimes it can be a bit slow to get assistance as we don't have production support. We just have the normal...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Data Platform »
Lobna Alkomy
Backup & Recovery Section Head at a retailer
Technical support for this solution is very good. They care about the customers and their needs.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
System administrator at a construction company
Technical support is pretty good. They have a fast response.
Read full review of Veeam Data Platform »
Anonymous User
Architect
5/5. Good Pre-sales and sales team. Always available (and fast) when needed.
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: 5 out of 5. Technical Support: 5 out of 5.
Read full review of Veeam Data Platform »
Alaa-Al-Qasem
IT Manager at Jawwal Pay
I've never needed to contact technical support.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
IT Manager at a consultancy
This product is supported well.
Read full review of Veeam Data Platform »
Oola Opiyo
Senior Engeneer at Telco Systems
I have not encountered customer service and support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Executive at a tech services company
I consider the solution's technical support to be excellent, perfect.
Read full review of Veeam Data Platform »
Anonymous User
Database Administrator / Database Architect at a manufacturing company
I have a systems admin who maybe has reached out to technical support in the past. I have not, personally. I find my...
Read full review of Veeam Data Platform »
Joy Opiniano
IT Data Center Infrastructure Technical Team Lead at Dr. Sulaiman Al-Habib Medical Group
We haven't opened a case with Veeam. We are trained, all of us. So, we don't open cases, but if we're going to...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Software Technology Specialist at a tech services company
The technical support from Veeam is very good.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
Customer Service: They have taken care of our needs, and been there each step of the way for us, so I would rate it...
Read full review of Veeam Data Platform »
Anonymous User
Information Systems Infrastructure Manager at a comms service provider
Technical support is okay. They could be more customer-friendly.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Systems Analyst at a hospitality company
Customer Service: The customer service with Veeam is great. One of the best I have ever had to deal with. Technical...
Read full review of Veeam Data Platform »
Anonymous User
IT Systems Engineer at a healthcare company
Customer Service: Very Good. Technical Support: Very Good.
Read full review of Veeam Data Platform »
Anonymous User
Chief Technology Officer at a computer software company
We needed some technical support at the start. It was good. Here in Brazil, they are from Brazil and they have helped...
Read full review of Veeam Data Platform »
RobertWilliams
Systems Administration at Camosun College
I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate...
Read full review of Veeam Data Platform »
Nivendran NAir
Solutions Architect at BCX
It's been about eighteen to twenty-four months since I last dealt with Veeam ONE technical support, but the team was...
Read full review of Veeam Data Platform »
AngeESSAN
System & Infrastructure Consultant at CBI
I am highly dissatisfied with their customer support approach. When we face a certain issue, they simply provide a...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

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