Compare Hitachi Vantara vs Veeam Software

Hitachi Vantara

Based on 205 reviews.

Veeam Software

Based on 587 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Global-active device

BMW Group, Datev, Turk Telecom, Tel Aviv Stock Exchange

Hitachi Universal Replicator

Shandong Telecom

Veeam Data Platform

Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg

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Top Industries

Financial Services Firm

18%

Computer Software Company

17%

Manufacturing Company

Government

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the...
Read full review of Hitachi Ops Center Analyzer »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These...
Read full review of Hitachi NAS Platform »
Bilal Munir
Technical Architect at ASG Group
We use the Hitachi VSP E Series ( /products/hitachi-vsp-e-series-reviews ) for our databases. Our organization is a...
Read full review of Hitachi VSP E Series »
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
I primarily use Pentaho Business Analytics ( /products/pentaho-business-analytics-reviews ) for data warehouses, and...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Edward Hore
L3 Infrastructure Engineer at Specsavers
We use Veeam Data to back up our VMware infrastructure.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Nicusor Munteanu
Senior IT System Engineer at Orange
I mainly use Cloud Connect as a cloud backup repository.
Read full review of Veeam Cloud Connect [EOL] »
Juan Paredes
President at Megasetec
My primary use case for Veeam Backup for AWS ( /products/veeam-backup-for-aws-reviews ) is to provide backup...
Read full review of Veeam Backup for AWS »

Review 1 of 4

Customer Service

German Vazquez
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
When I with work with Hitachi Vantara, I oversee the troubleshooting and support. I am the engineer who provides...
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
The support and AI-driven initiatives are well-suited for accommodating specific workloads like AI and storage for...
Read full review of Hitachi VSP E Series »
Sayan König
Senior Manager, Financial Services at KPMG
We hadn't had any contact with technical support in the past. I cannot judge their level of helpfulness.
Read full review of Pentaho Business Analytics »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
Technical support is okay in the Pakistan area. If there's something wrong, they make a special arrangement for...
Read full review of Hitachi Content Platform »
MarcioOkubo
Sales Manager at Storageone
It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another...
Read full review of Hitachi Virtual Storage Platform »
Sohail Baravali
Storage Backup Administrator at CtrlS Datacenters
I have contacted them for firmware upgrades, hardware failures, and trial replacements. I was coordinating with the...
Read full review of Hitachi Virtual Storage Platform »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
I find their technical support satisfactory. I would rate it nine out of ten.
Read full review of Hitachi VSP E Series »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
I would rate technical support from Hitachi a seven. When I contact support, the answer is not very fast, and they...
Read full review of Hitachi TrueCopy »
PhilipRobinson
Senior Engineer at a comms service provider
I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought...
Read full review of Pentaho Data Integration and Analytics »
Tracy Gettings
Analytics Team Leader at HealtheLink
Their ability to quickly and effectively solve issues we have brought up is very good. They have a ticketing system...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Technical Manager at a computer software company
Technical Support is really good. To get our answers only takes a little bit of time.
Read full review of Pentaho Data Integration and Analytics »
Celso Kuwajima
Engineer at Innovo
The support of the Hitachi Content Platform is very good. It is important you inform the support the problem you are...
Read full review of Hitachi Content Platform »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
I work with the Community Edition, therefore I do not have support. There was an issue that I could not resolve with...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho Business Analytics »
Bilal Munir
Technical Architect at ASG Group
It depends on the level of support. If the call reaches a senior engineer, then the support is quite good. Level one...
Read full review of Hitachi VSP E Series »
Stephen Knox
Lead, Data and BI Architect at a financial services firm
Lumada’s ability to quickly and effectively solve issues we have brought up is not great. We have a service for the...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Analyst at a tech services company
Customer Service: A 3/5. The support is prompt and timely. But there have been some technical limitations sometimes....
Read full review of Pentaho Business Analytics »
Anonymous User
IT Senior Consultant at a manufacturing company
My experience with the technical support has been good.
Read full review of Hitachi NAS Platform »
Anonymous User
CEO
Customer Service: We mainly use material which was written over the years (pentaho kettle materials), the forum, Matt...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho Business Analytics »
Tobias Johnson
Manager, Systems Development at a manufacturing company
They are very good at quickly and effectively solving the issues we have brought up. Their support is well...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Data Warehouse Specialist at a educational organization
Customer Service: Good. Technical Support: Less than average.
Read full review of Pentaho Business Analytics »
Anonymous User
Consultant at a comms service provider
The support is very fast, but there are also a lot of forums to address problems, so you can find the solution to...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Engineer at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Krisjanis Muskars
Data Architect at a tech services company
The support from Hitachi is not the greatest, the fixing of bugs can take a really long time.
Read full review of Pentaho Data Integration and Analytics »
Russell Peat
Solutions Consultant at Revera Limited
Because our own engineers have a high skill base and accreditation on the G-Series, it is seldom that we have to seek...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Senior SAN Engineer at a financial services firm
Customer Service: 3 out of 5 (HDS Customer service). Technical Support: There was no need to engage the HDS Technical...
Read full review of Hitachi Tiered Storage Manager [EOL] »
Chandu Sekhar
Manager at a consultancy
Customer Service: I have not had to use the customer service. Technical Support: I have not had to use technical...
Read full review of Pentaho Business Analytics »
Anonymous User
Senior Data Analyst at a tech services company
I find help on the forums.
Read full review of Pentaho Data Integration and Analytics »
Arun Mohanty
Associate Vice President at Yotta Infrastructure Solutions LLP
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Hitachi Virtual Storage Platform »

Review 1 of 30

Ozgur-Ekinci
Technical Operations Manager at BTSERVISI
The technical support is very good.
Read full review of Veeam Data Platform »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
The support for Veeam Agent for Linux is very good, they respond to queries promptly.
Read full review of Veeam Agent for Linux [EOL] »
Hussein Taha
IT Enterprise System Administrator at Nafeza
Technical support has been good overall.
Read full review of Veeam Data Platform »
Sheik Abdullah
Computer Engineer at Al Rayyan Community
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them...
Read full review of Veeam Data Cloud for Microsoft 365 »
Jannet Taboada Lizana
Presales System Engineer at Licencias OnLine
The technical support is good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Mohamed El-Sherbini
IT Manager at Mada Insurance
Support is best.
Read full review of Veeam Data Platform »
Irshad Kazi
Lead Technical Consultant at ITC Infotech
The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support...
Read full review of Veeam Data Platform »
Ali Gursoy
IT Manager at Cobantur
I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked...
Read full review of Veeam Data Platform »
FernandoAlbert
CTO at iFoco
We usually do not request support for our products. We use public documentation if needed, but have not engaged with...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Virtualization Specialist at InterLAN S.A.S.
Customer Service: In Latin America (my area) it could be better. Technical Support: Great service. I only use the web...
Read full review of Veeam Data Platform »
Anonymous User
Architect at a tech services company
It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up...
Read full review of Veeam Data Platform »
ShawnWilliams
System Administrator at Premier press
Their support is pretty good and I haven't had any issues with it.
Read full review of Veeam Data Platform »
Anonymous User
IT consaltant at a tech services company
Veeam One has different support centers around the region because of the time zone. In Malaysia, the morning support...
Read full review of Veeam Data Platform »
Denis Beaumont
General Manager at a computer retailer
The administrative support team is located in Atlanta, and they have plenty of bilingual staff who can interact with...
Read full review of Veeam Cloud Connect [EOL] »
AkankshnethiN
Senior Associate and cloud operations at Cloud4c
The customer service and support were frequently available for calls, and I could discuss them openly and resolve the...
Read full review of Veeam Data Platform »
Giancarlo Ballestracci
System Manager at Ergon
I have had recent experience or contact with technical support and I have no complaints. They work well and reply...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Network Administrator at a government
We have not had any contact with customer service yet.
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The...
Read full review of Veeam Data Platform »
Hamed Hamidi
Syastems & Storage Administrator at a financial services firm
We have used the technical support and they are very good. We receive a resolution at a high priority.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Technical support is perfect, they are very helpful.
Read full review of Veeam Cloud Connect [EOL] »
Brad O'Connor
Systems Administrator at a financial services firm
I would give the tech support team a rating of nine out of ten.
Read full review of Veeam Data Platform »
David Dotan Sofer
CTO at SoferTech
The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement....
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
The customer service and support are very good. It's one of Veeam's key distinguishing points. So long as you...
Read full review of Veeam Data Platform »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »
Anonymous User
President at CONNEKT|IT Services
Customer Service: 9 out of 10 Technical Support: 9 out of 10
Read full review of Veeam Data Platform »
Anonymous User
Senior Manager of Network at a tech services company
Customer Service: Very good. Every support call as been handled quickly and completely. Technical Support: Just as good.
Read full review of Veeam Data Platform »
Anonymous User
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company
Customer Service: It was good. Technical Support: They were great and well prepared.
Read full review of Veeam Data Platform »
Anonymous User
Account Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Veeam Data Platform »
Anonymous User
CTO
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Anonymous User
Senior IS/IT Consultant, Backup D/R Specialist at a tech company
It provides the maximum level of support.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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