Compare Hitachi Vantara vs Veeam Software

Hitachi Vantara

Based on 217 reviews.

Veeam Software

Based on 597 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Global-active device

BMW Group, Datev, Turk Telecom, Tel Aviv Stock Exchange

Hitachi Universal Replicator

Shandong Telecom

Popular Solutions

Pentaho Data Integration and Analytics

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Hitachi Virtual Storage Platform

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Veeam Agent for Microsoft Windows [EOL]

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Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Educational Organization

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
ANAND V
Associate Vice President at a financial services firm
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Bilal Munir
Technical Architect at a computer software company
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »
Julien Baluka
Founder
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at a tech services company
My main use case for Veeam Backup for AWS is to make a VM backup from my cloud to Veeam, which I use day-to-day.
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Atilla Celiloglu
Broadcast Technology Director at a media company
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
Sajith Eruvangai
IT System Specialist - Operations & Infrastructure at a insurance company
Very limited people are available with resource availability in this region, and they have limited knowledge.
Read full review of Hitachi Ops Center Analyzer »
Ozair Amin
Sales Manager - Infrastructure at a tech services company
Technical support is the best.
Read full review of Hitachi Virtual Storage Platform »
Ahad Ahmed
BI developer at a insurance company
I have never encountered any issues with Pentaho Data Integration and Analytics.
Read full review of Pentaho Data Integration and Analytics »
Jayakrishnanmg MG
Data architect at a tech vendor
I do not have extensive knowledge about customer support, but besides troubleshooting, the enterprise support seems...
Read full review of Pentaho Data Integration and Analytics »
Lisa Williams
Manager, Office of Enterprise Data Management at a government
They have been very helpful to us from day one. I'm not an incredibly technical person, and they have been very...
Read full review of Pentaho Data Catalog »
MarcioOkubo
Sales Manager at a import and exporter
It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another...
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at a tech services company
We need more installations and deployments to share our customers' reviews for "Pentaho Data Integration and Analytics".
Read full review of Pentaho Business Analytics »
Taufeeq Rauf
Head of IT at a computer software company
I don't think the product features are available for our company to contact the tool's support team. There was an...
Read full review of Hitachi Virtual Storage Platform »
Ali Yazıcı
IT Service Manager at a financial services firm
We have contacted them for a technical issue. Their technical support is good.
Read full review of Hitachi Virtual Storage Platform »
Ridwan Saeful Rohman
Data Engineering Associate Manager at a tech services company
We don't really use technical support. The current version that we are using is no longer supported by their...
Read full review of Pentaho Data Integration and Analytics »
Pooja Padmawar
Technology Analyst at a tech services company
If we have any issues we cannot resolve, we escalate with the Hitachi team, and they help us. Their support is good.
Read full review of Hitachi Content Platform »
PhilipRobinson
Senior Engineer at a comms service provider
I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought...
Read full review of Pentaho Data Integration and Analytics »
Arun Mohanty
Associate Vice President at a computer software company
They're very professional and up to date. Their sales staff and support teams are quite good. The pre-sales support...
Read full review of Hitachi Virtual Storage Platform »
Kanchana Herath
Manager Technical Sales at a tech vendor
Hitachi's technical support is good.
Read full review of Hitachi NAS Platform »
Anonymous User
IT Storage Consultant
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi Tiered Storage Manager [EOL] »
Raul ANDRADE
Product Manager Products at a tech services company
The customer service and support is very good.
Read full review of Hitachi Content Platform »
Anonymous User
Director Tecnologia
Really, I don't know about the support of Pentaho EE. As for the support of Pentaho CE, it is bad. Fortunately, I am...
Read full review of Pentaho Business Analytics »
Celso Kuwajima
Engineer at a tech services company
The support of the Hitachi Content Platform is very good. It is important you inform the support the problem you are...
Read full review of Hitachi Content Platform »
Armando Carlos Monroy
Storage and Backups Manager at a tech services company
The technical support is great.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Engineer
Customer Service: Good customer service 4/5 Technical Support: Good technical support 4/5
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Network Engineer at a tech consulting company
Customer Service: Perfect Technical Support: 4/5.
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Julien Baluka
Founder
I am satisfied with Hitachi's support for this product. It is stable and working, so I do not see any difficulty in...
Read full review of Pentaho Business Analytics »
Saravanan Ramaraj
Solution Architect at a consultancy
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho Business Analytics »
Anonymous User
Specialist in Relational Databases and Nosql at a computer software company
We haven't really contacted technical support in the past. We try to handle any issues ourselves in-house. I can't...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
IT Manager at a transportation company
Customer Service: My company has a procedure to evaluate all of our suppliers and we have questions about promptness,...
Read full review of Pentaho Business Analytics »
Anonymous User
Business Intelligence Consultant
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration and Analytics »
reviewer995501455
Solution Integration Consultant II at a tech vendor
I haven't been part of any technical support discussions with Hitachi.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Data Warehouse Specialist at a educational organization
Customer Service: Good. Technical Support: Less than average.
Read full review of Pentaho Business Analytics »
Anonymous User
IT Senior Consultant at a manufacturing company
My experience with the technical support has been good.
Read full review of Hitachi NAS Platform »

Review 1 of 30

MOHAMEDTALIB
Director at a program development consultancy
Veeam provides decent customer service.
Read full review of Veeam Data Platform »
Yogesh (Datamotive)
Founder at a tech company
The integrator takes care of any technical issues.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company
As long as you have enough storage and CPU, they know how to resolve it.
Read full review of Veeam Data Platform »
Adriano-Simao
Chief Technology Officer at a tech services company
Technical support is very good. They're very interactive and you can tell they care. When we need them, it's very...
Read full review of Veeam Agent for Linux [EOL] »
Michael Pratadaja
Managing Director at a retailer
The quality of technical support is satisfactory. I would rate it nine out of ten.
Read full review of Veeam Data Platform »
Vijaybhaskar P
Asst Manager - Electrical at a computer software company
Veeam provides very good support. Although I have never faced any issues when raising a case, I rate their customer...
Read full review of Veeam Data Cloud for Microsoft 365 »
Enrico Boseli
CTO at a tech services company
The customer service is good and reliable.
Read full review of Veeam Data Platform »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at a comms service provider
I haven't needed any tech support yet. I handle things myself if there is any issue.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Youssef Hmani
Technical Assistant at a tech services company
There are processes needed to enhance support. Technical support is an area that needs improvement.
Read full review of Veeam Data Platform »
GreigEbeling
Soltion Architect at a tech vendor
The solution provides good technical support.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Their technical support is great.
Read full review of Veeam Cloud Connect [EOL] »
KEREM CEBI
Director of Professional Services | Senior Solution Architect | Trainer at a tech services company
We've been in touch with technical support. We find them to be helpful and responsive. They are also kind. We do not...
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The technical support is very good, and I think it's one of the best. The response time is very quick.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Administrator at a healthcare company
Customer Service: It's better than others. Technical Support: It's the best I've encountered.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a energy/utilities company
Customer Service: I would rate the customer service as a 4/5. Technical Support: I would rate technical support a 5/5.
Read full review of Veeam Data Platform »
Anonymous User
CTO
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Jordi Colom
Technical Engineer at a media company
I haven't contacted Veeam support. We always find solutions through the knowledge base.
Read full review of Veeam Data Platform »
Anonymous User
Delivery manager at a computer software company
There is no technical support needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Key Customer Manager at a tech vendor
Technical support is fine. They are helpful and responsive. We're satisfied with the level of service they provide.
Read full review of Veeam Data Platform »
Anonymous User
Senior Manager of Network at a tech services company
Customer Service: Very good. Every support call as been handled quickly and completely. Technical Support: Just as good.
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a computer software company
The quality of technical support could be improved, as I experienced a drop in the level of support that I expected....
Read full review of Veeam Agent for Linux [EOL] »
PhadimaMaruma
IT Technician at a government
Technical support really went out of the way to assist me. They even came to our offices to help us out with the...
Read full review of Veeam Data Platform »
Hairulnizam .
Solutions Consultant at a tech services company
Technical support is okay. They are the same as other technical support systems all over the world where you go to...
Read full review of Veeam Data Cloud for Microsoft 365 »
Wira Chinwong
Service Director at a tech services company
We've been in touch with technical support in the past and they have been very quick to respond to us. They are...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at a tech services company
The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is...
Read full review of Veeam Data Platform »
Anonymous User
HBT ICT & Cybersecurity Operations | ICT Infrastructure & Remote Operations Manager at a tech vendor
Technical support is excellent.
Read full review of Veeam Data Platform »
Lobna Alkomy
Backup & Recovery Section Head at a retailer
Technical support for this solution is very good. They care about the customers and their needs.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
ICT Consultant at a government
They are very responsive, to the point and were able to help us. The forum is great and very active. They also help...
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at a energy/utilities company
Technical support is good. I would rate them an eight out of ten.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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