Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 916 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

August 2025

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: August 2025

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

August 2025

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

Updated: August 2025

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

2 reviews

Hillstone T-Series

0 reviews

Hillstone CloudEdge

1 reviews

Splunk Enterprise Security

177 reviews

Splunk AppDynamics

36 reviews

Splunk Observability Cloud

39 reviews

Top Industries

Comms Service Provider

13%

Computer Software Company

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »

Review 1 of 5

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »

Review 1 of 16

Lakshman Kanuru
Module Lead at ValueLabs
It takes a lot of time for the support team to resolve issues. In short, it takes a lot of time for Splunk's support...
Read full review of Splunk Cloud Platform »
Kutay KOCA
Cyber Security Analyst at Clarusway
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
Hamada-Elewa
Cyber Security Technical Sales Manager at Raia
The customer service is very good. You don't need to create many support cases because the system is stable.
Read full review of Splunk User Behavior Analytics »
Ernesto Gutierrez
Solutions Architect at Ikusi
I would evaluate customer service and technical support for Splunk Observability Cloud as good. They respond...
Read full review of Splunk Observability Cloud »
Anonymous User
Assistant Manager System at a financial services firm
Technical support services are lacking, especially after you buy the product. They aren't as helpful or responsive as...
Read full review of Splunk Enterprise Security »
Christopher Mooney
Incident Manager at CyberCore Technologies
The community (Splunk Answers/Slack Channel/User Groups) can help get you started.
Read full review of Splunk Enterprise Security »
Anonymous User
Tech Lead Security at a comms service provider
Their sales support and tech support are really bad. They take really long to respond.
Read full review of Splunk Enterprise Security »
An-An
SOC analyst at Bkav Corp.
We are able to connect with support if we have issues.
Read full review of Splunk SOAR »
Al Sedghi
Chief Technology Officer at Globalnet Research Corporation
Prior to Splunk acquiring Phantom, the support for this solution was subpar. Now, however, the support model has...
Read full review of Splunk SOAR »
Anonymous User
Sr Cybersecurity Engineer at a energy/utilities company
I would rate their support a six out of ten because there are times when someone picks up a support case, but they do...
Read full review of Splunk Enterprise Security »
Bavan Balakrishnan
Senior SOC Developer at XVE Security
The technical support team's initial response is too late. I rate the solution's technical support a five or six out...
Read full review of Splunk Enterprise Platform »
Anonymous User
Products Manager at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Cybersecurity Analyst at a energy/utilities company
The team we're working with right now is extremely helpful, and it's easy to coordinate with them and get them...
Read full review of Splunk SOAR »
Anonymous User
Audit Remideation/Financial Manager at a tech services company
The technical support is pretty good. I would rate it at a seven out of ten. We're mostly happy with the level of...
Read full review of Splunk Enterprise Security »
Anonymous User
Site Reliability/Dev Ops Strategist Digital Transformation at a financial services firm
Technical support is excellent (5/5). They are very responsive and technically intelligent.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Analyst Production Application Support at a leisure / travel company
When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough...
Read full review of Splunk AppDynamics »
Anonymous User
Cybersecurity Senior Manager at a tech services company
I am satisfied with the support from Splunk.
Read full review of Splunk Enterprise Security »
Anonymous User
Architect at a wholesaler/distributor
We have used technical support a couple of times. When we had the new release, the deployments were not as smooth as...
Read full review of Splunk AppDynamics »
Anonymous User
Engineer at a integrator

Read full review of Splunk Enterprise Security »
MS Alam.
System Administrator at Nournet communications
I have used the technical support a few times and they were good.
Read full review of Splunk Observability Cloud »
Anonymous User
Consultant at a tech services company
Many people complain about back-and-forth interactions with Splunk support. It feels like a repetitive loop of...
Read full review of Splunk Cloud Platform »
Anonymous User
Security Operation Center Analyst at Sadad
We don't use technical support because we are under sanction. We use our own knowledge and team to implement and to...
Read full review of Splunk Observability Cloud »
Anonymous User
Cybersecurity Manager at a tech services company
I would rate their support a seven out of ten. Its implementation was a big challenge, and sometimes, the ticket went...
Read full review of Splunk Enterprise Security »
Konstantinos Michailidis
Digital Performance Tester at Amdocs
I haven't worked with them directly. I remember the developers contacted them once, and they received answers within...
Read full review of Splunk AppDynamics »
Anonymous User
Sr SQA Analyst at Mercury Insurance
I have not used technical support. The system engineer is the guy who's in touch with technical support, but I heard...
Read full review of Splunk AppDynamics »
Blas M.
Information Security Architect at UMMS
For Splunk Enterprise Security, it's been pretty good. For the regular Splunk Enterprise Platform, overall, it's like...
Read full review of Splunk Enterprise Security »
Anonymous User
Manager at a consultancy
We use a licensed third-party Splunk partner for support, and I haven't heard of any issues so far.
Read full review of Splunk Enterprise Security »
Abdulrahman Kazamel
Presales Engineer at a tech services company
As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a...
Read full review of Splunk AppDynamics »
Anonymous User
Automation Specialist, Analytics at a computer software company
I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have...
Read full review of Splunk Enterprise Security »
Anton Kudin
CISO at a financial services firm
I am really satisfied with their technical support. The technicians are very professional.
Read full review of Splunk User Behavior Analytics »

Review 1 of 30

Technical Support

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