Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 10 reviews.

Splunk

Based on 211 reviews.

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

3 reviews

2 reviews

1 reviews

69 reviews

8 reviews

6 reviews

Top Industries

Comms Service Provider

40%

Computer Software Company

16%

Government

Manufacturing Company

Comms Service Provider

19%

Computer Software Company

18%

Financial Services Firm

13%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
We use the solution for virtual-environment firewall deployment.
Read full review of Hillstone CloudEdge »
Anonymous User
Senior Consultant at a tech services company
I think Hillstone is probably the only firewall that's able to monitor traffic from a CCTV network. A lot of...
Read full review of Hillstone T-Series »
Anonymous User
Senior Consultant at a tech services company
It protects the server and it also protects email. It's anti-spam.
Read full review of Hillstone S-Series Network Intrusion Prevention System »
Anonymous User
Senior Consultant at a tech services company
We deploy the firewalls here in schools, in universities, in energy companies, so they like it very much.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
The Hillstone I-Series Server Breach Detection System sits inside on the intranet level. For example, if I have a...
Read full review of Hillstone I-Series Server Breach Detection System »

Review 1 of 5

AlexandruAdamovici
Operations Manager at Langdon systems
We primarily use the solution for monitoring, intrusion detection, and prevention. It is mostly a lot of security and...
Read full review of Splunk Cloud »
Anonymous User
Security Engineer at a recreational facilities/services company
We are using Splunk in the standard information security use case. We're also using it for various application use...
Read full review of Splunk »
Anonymous User
Vice President Hybrid Cloud Operations at a computer software company
We use this solution to monitor all our FaaS workloads.
Read full review of SignalFx »
Anonymous User
Director INTS IT Resiliency at a financial services firm
I work for the Royal Bank of Canada. I work in a group called Investor and Treasury Services IT. We take care of all...
Read full review of Splunk IT Service Intelligence (ITSI) »
Anonymous User
Network Security Engineer at a tech services company
We have been using it for performing analytics for the logs. We resell it to our customers. We are also using the...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The technical support is very good.
Read full review of Hillstone CloudEdge »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »

Review 1 of 7

Juha Strandman
Owner at a reseller
Over the past ten years that we have been selling Splunk products, they have been in constant contact for support. I...
Read full review of Splunk Cloud »
Anonymous User
I&T Design & Execution Reliability Engineering Leader at a financial services firm
I have not been in contact with technical support from Splunk.
Read full review of Splunk »
Rajiv Warrier
Regional Head at a tech services company
I've dealt with technical support and it's pretty good. They are helpful. I find them responsive.
Read full review of Splunk »
Austin Greenbaum
Information Technology Specialist at a healthcare company
There were instructors who knew how to fix a lot of the issues. If there was an overarching issue, they would deal...
Read full review of Splunk »
Mohammed Ibrahim Khan
Dev/DevOps(Build/Deployment/TE Support) & Governance(Audit, Intake and Currency) at a financial services firm
I have not needed to use the support.
Read full review of Splunk Cloud »
Anonymous User
Vice Manager at a comms service provider
It’s easy to obtain support from Splunk for technical issues. We also have enough knowledge ourselves to apply fixes.
Read full review of Splunk »
Anonymous User
Performance Consultant at a tech services company
Technical support and the online community are some of the best for any product.
Read full review of Splunk »
SenNetwork4433
Senior Network & Security Architect at a insurance company
The tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to...
Read full review of Splunk »
Anonymous User
Senior IT Security Operations at a pharma/biotech company
The quality of support depends on the support and license. On the average, I would give them a rating of 6/10.
Read full review of Splunk »
Anonymous User
Audit Remideation/Financial Manager at a tech services company
The technical support is pretty good. I would rate it at a seven out of ten. We're mostly happy with the level of...
Read full review of Splunk »
Anonymous User
Director INTS IT Resiliency at a financial services firm
The technical support with Splunk is really good. We didn't have any issues. Now, part of that is, we are Royal Bank...
Read full review of Splunk IT Service Intelligence (ITSI) »
Anonymous User
Java Technical Lead at a insurance company
Not even Splunk's support guy, who came to our firm, could help with defining proper role management.
Read full review of Splunk »
Anonymous User
Principal Enterprise Architect at a tech consulting company
We don't use technical support very much. We've been using it for so long, we generally understand it and do not...
Read full review of Splunk »
Anonymous User
Vice President Hybrid Cloud Operations at a computer software company
We have received good technical support when needed.
Read full review of SignalFx »
Anonymous User
SVP, Technical Operations at a tech vendor
Customer Service: The customer support team at Splunk is very good. Technical Support: The technical support team at...
Read full review of Splunk »
Anonymous User
Enterprise Client Executive at a tech services company
Their support is good.
Read full review of Splunk »
Anonymous User
BS Systems Engineer at a tech services company
The last time we needed tech support help it was in order to restore some data from frozen parts. They clarified that...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Information Security Manager at a financial services firm
I don't like their support.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Automation Specialist, Analytics at a computer software company
I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have...
Read full review of Splunk »
Anonymous User
Security Operation Center Analyst at Sadad
We don't use technical support because we are under sanction. We use our own knowledge and team to implement and to...
Read full review of Splunk Insights for Infrastructure »
Anonymous User
Head of Cyber Security Operations Centre at a comms service provider
I've never actually opened a ticket with Splunk technical support in the past. I can't speak to how helpful or...
Read full review of Splunk Phantom »
Anonymous User
Products Manager at a tech services company
Technical support is good.
Read full review of Splunk »
Tomi Juslin
QA Lead at a financial services firm
I have not used technical support.
Read full review of Splunk »
Gavan McLaughlin
Application Engineer at Expedia
I don't engage with the support directly. Another member of my team does. Any time that we have needed support, he...
Read full review of Splunk »
Anonymous User
Director of Technology at a insurance company
The support's been good from what I've heard. If it weren't, it would've been escalated to me.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Sr. IT Manager at a government
Technical support for Splunk is good.
Read full review of Splunk »
Anonymous User
Senior Technical Lead at a financial services firm
The technical support is good.
Read full review of Splunk »
Steffen Klein
Senior Consultant at sectecs
I have not been in contact with technical support.
Read full review of Splunk »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Insights for Infrastructure »
Marcelo Canedo
Presales IT at a tech services company
We have had no concerns with customer service.
Read full review of Splunk »

Review 1 of 30

Technical Support

No Data Available

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