Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 27 reviews.

Splunk

Based on 1252 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

October 2026

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: October 2026

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

October 2026

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

Updated: October 2026

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

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Top Industries

Comms Service Provider

14%

Construction Company

13%

Outsourcing Company

Manufacturing Company

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »
Anonymous User
Works
My primary use case is twofold: as a centralized VPN concentrator —terminating site-to-site IPsec tunnels to remote...
Read full review of Hillstone Networks Hillstone CloudEdge Virtual-Firewall »

Review 1 of 5

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Anuj Gupta
Devops Specialist at Amdocs
I use Splunk Cloud Platform to monitor servers, databases, and Kubernetes infrastructure. Infrastructure monitoring...
Read full review of Splunk Cloud Platform »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Yasir Amin
Sr. Solution Architect, Project Manager at The National Commercial Bank
The primary use case for Splunk AppDynamics is to find the root cause diagnostics for issues. I am currently using...
Read full review of Splunk AppDynamics »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I have been working for the past two to three years in the agriculture skilling sector. I work at the intersection of...
Read full review of Splunk Observability Cloud »

Review 1 of 5

Customer Service

TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »

Review 1 of 16

Ramnesh Dubey
Senior Cyber Security Specialist at HCLSoftware
In comparing Splunk Enterprise Security with other solutions or vendors, the timely support is one noticeable aspect,...
Read full review of Splunk Enterprise Security »
Andrzej Nienaltowski
Security Specialist at DB Schenker
From what I heard, the technical support is pretty decent, so eight is okay.
Read full review of Splunk Cloud Platform »
Huralain Mohamed
Engineer at a tech services company
The customer support for Splunk Enterprise Security is excellent; they have been very helpful, and it's one of the...
Read full review of Splunk Enterprise Security »
Magnus Lord
Platform Leader at IKEA
Splunk support itself leaves room for improvement. We have excellent support from the sales team, the sales...
Read full review of Splunk Observability Cloud »
Vikas_Tiwari
Citius Tech at a outsourcing company
My thoughts about the technical support of Splunk Enterprise Security is that they are good, but I think there are...
Read full review of Splunk Enterprise Security »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The technical support is good. However, there is a lot of delay nowadays. The last time we raised a case, it took...
Read full review of Splunk Enterprise Security »
Muhammad Firdaus
Splunk Presales & Splunk Technical Engineer at Westcon-Comstor
I don't have any insights into technical support. It's the same level of support as Phanton, as far as I know.
Read full review of Splunk ITSI (IT Service Intelligence) »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
I would rate customer service and technical support as an eight out of ten. The resources are largely...
Read full review of Splunk SOAR »
Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
I rate technical support for Splunk SOAR as eight.
Read full review of Splunk SOAR »
Tejas Jain
Principle Cloud Architect at a tech services company
The support is awesome. After Cisco came in, the overall support and service have become much better, showcasing a...
Read full review of Splunk AppDynamics »
Aman Thakkar
Software Developer at Titan's Lab
I would evaluate customer service and technical support as a nine. It is very good. It is a nine out of ten.
Read full review of Splunk Observability Cloud »
Anonymous User
Solutions Consultant at a tech services company
They have pretty much good documentation and good training. Their documentation is a lot better than Qlik Sense.
Read full review of Splunk Enterprise Security »
Jaydatt Dhakane
Consultant at QualityKiosk Technologies Pvt. Ltd.
AppDynamics Database Monitoring has good technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Gateway Systems Administrator
Customer Service: Good. Initially with the sales engineer, we spoke about training but what ended up happened was...
Read full review of Splunk AppDynamics »
Anonymous User
Java Technical Lead at a insurance company
Not even Splunk's support guy, who came to our firm, could help with defining proper role management.
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a financial services firm
I evaluate customer service and technical support as fantastic. Technical support is some of the best that I've...
Read full review of Splunk Enterprise Security »
Anonymous User
Electronics Engineer at a government
It's been pretty good. I've never had to deal with it personally.
Read full review of Splunk Enterprise Security »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
If you get the right people engaged, support can be a bliss.
Read full review of Splunk Enterprise Security »
Anonymous User
Responsable Commercial at Zen Networks
Technical support is very, very good.
Read full review of Splunk AppDynamics »
Anonymous User
Security Engineer at a retailer
From my experience, Splunk support has always been top-notch. I would rate them a nine out of ten. One point that is...
Read full review of Splunk SOAR »
Anonymous User
Milizsoldat at a tech services company
I rate the customer support of Splunk Enterprise Platform as good, but it also depends on the complexity of the...
Read full review of Splunk Enterprise Platform »
Anonymous User
Splunk Administrator at a government
Splunk's support is very good, but because the cloud environment was pretty new, I ran into a couple of stumbling...
Read full review of Splunk Cloud Platform »
Ganes Sankarlal
Senior Consultant at Tata Consultancy
I used to create a support case in the SignalFx portal itself, and I used to call them on their toll-free number and...
Read full review of Splunk Observability Cloud »
Velly Nusmir
Senior Manager at PT Permata Anugerah Abadi
The SLA is consistently maintained.
Read full review of Splunk Enterprise Platform »
Anonymous User
Technical Account Manager at a tech services company
Technical support is excellent.
Read full review of Splunk AppDynamics »
Anonymous User
Sr SQA Analyst at Mercury Insurance
I have not used technical support. The system engineer is the guy who's in touch with technical support, but I heard...
Read full review of Splunk AppDynamics »
Anonymous User
Software Engineer at a logistics company
Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and...
Read full review of Splunk Observability Cloud »
Jesse Gan
IT Director at Administrative Office U.S. Courts
In our company, we have a Splunk consultant who is very good at providing a solution. So far, I have not had any...
Read full review of Splunk Enterprise Security »
Anonymous User
Lead Engineer at a retailer
The customer support for Splunk Cloud Platform is helpful. My experience with Splunk Cloud Platform's app ecosystem...
Read full review of Splunk Cloud Platform »
Anonymous User
Production Operations Systems Admininistrator III at a computer software company
Technical support is 10/10. They are very responsive to support requests.
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

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