Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 862 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

August 2025

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: August 2025

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

August 2025

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

Updated: August 2025

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

2 reviews

Hillstone T-Series

0 reviews

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1 reviews

Splunk Enterprise Security

141 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

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Top Industries

Comms Service Provider

12%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »

Review 1 of 5

Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Abdelmonam LABBOUZ
Splunk Observability Expert
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses...
Read full review of Splunk Observability Cloud »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »
Kishore Gorantla
Splunk/SOAR Engineer
My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »

Review 1 of 16

Hamada-Elewa
Cyber Security Technical Sales Manager at Raia
The customer service is very good. You don't need to create many support cases because the system is stable.
Read full review of Splunk User Behavior Analytics »
Himanshu Tejwani
Platform Architect at Appcino Technologies
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Yosef Tavin
DevOps Engineer at BigPanda
Their support is pretty good, but not amazing. Although we have our own in-house Splunk expert who worked for Splunk...
Read full review of Splunk Enterprise Security »
Ayush Rohilla
Works at a tech company
I did not have any need to contact support because I did not face any issues.
Read full review of Splunk Observability Cloud »
Vikas Dusa
Cyber Security Trainer and Programmer at Freelancer
The technical support team is good.
Read full review of Splunk Enterprise Security »
Yash-Gupta
Analyst, TSG Information Security Cyber Operations at a consultancy
Support is quite responsive. They also offer 24/7 support services.
Read full review of Splunk Enterprise Security »
Muhammad Zeeshan Siddiqui
Head of Technology and Services at arwentech
The customer service and support are helpful and responsive. I can rate their support nine out of ten.
Read full review of Splunk AppDynamics »
SaravanaKumar1
Principal Consulting - Cloud & Infrastructure Services at Fourth Dimension Technologies
We haven't had to contact Splunk support because we can find all the answers we need online.
Read full review of Splunk Enterprise Security »
Anonymous User
Head of Cyber Security Operations Centre at a comms service provider
I've never actually opened a ticket with Splunk technical support in the past. I can't speak to how helpful or...
Read full review of Splunk SOAR »
Carl Brahms Jr
Engineer at United Airlines
* Great SaaS support, performance and uptime * Responsive support team * Responsive extension Dev team
Read full review of Splunk AppDynamics »
Anonymous User
Security Engineer at a retailer
Response from technical support can be improved. There was always a delay and we had to chase them.
Read full review of Splunk Enterprise Security »
Naveen Hariharan Vijaya
Security Consultant at IBM Thailand
The technical support is very good. The team supported us even during the Christmas holidays. The support engineer...
Read full review of Splunk Enterprise Platform »
Bryan Spencer
Engineer at Sirius XM Radio Inc.
We contact technical support regularly. We have a dedicated rep who works with us. It is very good support.
Read full review of Splunk AppDynamics »
Anonymous User
Network Infrastructure Manager at a educational organization
The few times we reached out to technical support, they were helpful and able to address the issues.
Read full review of Splunk Cloud Platform »
Raheel Asim
Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
I'm satisfied with the level of service technical support provides.
Read full review of Splunk Enterprise Security »
Anonymous User
Engineer, Infrastructure Applications at a healthcare company
Customer Service: Customer service is excellent both during the purchase and ownership lifecycle. Technical Support:...
Read full review of Splunk Enterprise Security »
Anonymous User
Lead Splunk Architect at a financial services firm
In my opinion Splunk has three levels of support. First level is their forum (Splunk Answers). The Forum is very rich...
Read full review of Splunk Enterprise Security »
Anonymous User
Business Development Manager at a tech services company
I think the technical support is quite okay, there is a lot of self service, so it's easy to resolve problems by...
Read full review of Splunk AppDynamics »
Anonymous User
Engineer at a tech vendor
For the times I've had to set up incidents from critical to lower ones, the technical support team has been fairly...
Read full review of Splunk Enterprise Security »
Ashish Jaiswal
Senior Software Engineer at a financial services firm
We use the support portal whenever we face an issue or any kind of problem, then we create a ticket and they assist us.
Read full review of Splunk AppDynamics »
Anonymous User
IT Engineer at a tech company
We use technical support quite a bit. We've got a team of engineers and there are at least five or six of them that...
Read full review of Splunk AppDynamics »
Ermal Galo
Information Security Officer at a financial services firm
We have a technical support contract. For the most part, we can do it probably ourselves. When technical support...
Read full review of Splunk Enterprise Security »
Tayo Olubamibo
TRADE MANAGEMENT PRODUCTION SERVICES LEAD at UBS
The technical support for Splunk AppDynamics deserves a solid eight out of ten.
Read full review of Splunk AppDynamics »
lebohang-motloung
Technical Team Lead at a financial services firm
The technical support is great. After you have spent a certain amount with AppDynamics they provide you with...
Read full review of Splunk AppDynamics »
Anonymous User
Senior System Administrator at a tech company
Technical support and customer service have been amazing. I have been able to get support both through the portal,...
Read full review of Splunk AppDynamics »
Anonymous User
SOC Analyst at a tech services company
I have not used support yet mainly because I haven't delved into it as much because of the issues with our initial...
Read full review of Splunk Enterprise Security »
Amine Besrour.
Risk Manager at Samapartners
I contacted Splunk support once for a separate product.
Read full review of Splunk Enterprise Security »
MS Alam.
System Administrator at Nournet communications
The technical support provides good resolution.
Read full review of Splunk Enterprise Security »
Anjani Kumar
System Engineer at NetScout Systems
We used to support a few times and our experience was good. I would rate the support from Splunk a four out of five.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Director, Detection Engineering Cyber Defense Services at a insurance company
The solution's technical support can be hit or miss, but it is mostly positive. I can't give you all the scenarios,...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

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