Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 842 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

May 2025

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: May 2025

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

3 reviews

Hillstone T-Series

0 reviews

Hillstone CloudEdge

1 reviews

Splunk Enterprise Security

151 reviews

Splunk AppDynamics

40 reviews

Splunk Cloud Platform

49 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

17%

Comms Service Provider

10%

Real Estate/Law Firm

10%

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »

Review 1 of 5

Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Abdelmonam LABBOUZ
Splunk Observability Expert
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses...
Read full review of Splunk Observability Cloud »
EdwardShim
General Manager at MOCOMSYS
The use cases for Splunk Real User Monitoring (RUM) are almost the same as Dynatrace, for people who want to do...
Read full review of Splunk Real User Monitoring (RUM) »
Kishore Gorantla
Splunk/SOAR Engineer
My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »

Review 1 of 16

Swetha Mahasivbhattu
Performance Test Engineer at CEI
I have experience with the solution's technical support. The solution's technical support is fine and responsive. I...
Read full review of Splunk AppDynamics »
KERTAOUI KHALIL
Consultant Technique ECM/BPM at CBI
I find the technical support for AppDynamics Server Monitoring interactive and quick. You can get support WebEx...
Read full review of Splunk AppDynamics »
Himanshu Tejwani
Platform Architect at Appcino Technologies
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Derek Hemsley
Cyber Security Detection Engineering Associate & Director at a healthcare company
Our direct customer support team is very responsive. However, it's very hit or miss with Splunk tickets and trying to...
Read full review of Splunk Cloud Platform »
Salma Shahin
Senior Engineer at Sony India Software Centre
In my current company, I have seen the tickets getting resolved soon. In my previous company, which was a startup, a...
Read full review of Splunk Enterprise Security »
Kenny Corbett
Associate Director of IT at Rigel Pharmaceuticals Inc
The technical support is above average, but they do not go into the details, so we have a contract with a third party...
Read full review of Splunk Enterprise Security »
Praveen Sande
Senior Splunk Engineer at Wipro Limited
The responsiveness of the support is very good. They will ask you if you are raising any P2, P1, or major incidents...
Read full review of Splunk Enterprise Platform »
Devin Zayas
SIEM engineer at Broadcom Inc.
Their support is great. I've never had any issues with them.
Read full review of Splunk Enterprise Security »
SivaKuppala
Enterprise Architect at Wipro Limited
Splunk offers different tiers of support: standard, premium, and mission-critical. Premium and mission-critical...
Read full review of Splunk User Behavior Analytics »
Kachi Nnamdi
Project Manager at Converge G. C. T.
The support from the vendor is good. I rate the support of AppDynamics a nine out of ten.
Read full review of Splunk AppDynamics »
Anonymous User
Global Engineer at a financial services firm
Technical support has been adequate. We aren't blown away by amazing service, however, they do help if we need them...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Sr. Configuration Manager at IHG
We have a lot of development teams and they ask a lot of questions. Being the admin for AppDynamics at IHG, I raise a...
Read full review of Splunk AppDynamics »
Anonymous User
Sr. Enterprise Network Planner at a healthcare company
Their technical support's been very responsive. They don't always have the answers that I want, but they're...
Read full review of Splunk AppDynamics »
Anonymous User
Specialist Master, Cyber Risk at a tech vendor
Technical support is excellent! It is of top notch level. The customer support folks really know their stuff, the...
Read full review of Splunk Enterprise Security »
Surya Teja
Information Security Analyst at Apcfss
I rate Splunk support nine out of 10. Their support team is excellent. We schedule calls with them when we have...
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk Security Consultant at a tech services company
Splunk's technical support has significantly improved in the last year. The support went through a rough patch about...
Read full review of Splunk Observability Cloud »
Kent Yan
Information Security Analyst at a leisure / travel company
I never really had to use professional services. For the most part, everybody is knowledgeable and patient, and there...
Read full review of Splunk Enterprise Security »
Rudi Wicaksono
Architecture and Security Team Leader at CV Akbar Panjaya
Splunk needs local technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Director of Application Performance Monitoring As A Service (MAPS & MSPM)
I think their technical support is good. There is no problem there that I know of.
Read full review of Splunk AppDynamics »
Anonymous User
Products Manager at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at Information Innovators Inc. (Triple-i)
It has been a weak point, but has improved over the years. It can be tough to get a hold of somebody depending on the...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Security Engineer at a financial services firm
I had a good experience with support.
Read full review of Splunk Enterprise Security »
Anonymous User
Owner
Customer Service: Excellent. I didn't call often however, when I did they pretty much solved my problem. Technical...
Read full review of Splunk Enterprise Security »
Anonymous User
Manager - IT Operations at a financial services firm
The guys at VictorOps have been outstanding as far as support goes. They've bent over backwards to work with us and...
Read full review of Splunk On-Call »
Madhu Gurindapalli
Security Consultant at Matiq
When we require support from the Splunk Enterprise Security team, if we raise a request, they respond based on...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Application Support Specialist - ITIL® at AsianLogic
Customer Service: It’s good, they have really fast response times. Technical Support: Excellent in terms of...
Read full review of Splunk AppDynamics »
Anonymous User
Enterprise Applications Sr. Software Developer/Project Leader at a real estate/law firm
I look for responsiveness in a vendor. Whether they're willing to work around our schedule, our needs. Just having...
Read full review of Splunk AppDynamics »
Anonymous User
IT Operation Manager at a tech services company
Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more...
Read full review of Splunk On-Call »
Anonymous User
Global Lead Architect at a insurance company
We do use their technical support and they are very responsive.
Read full review of Splunk AppDynamics »
Juha Strandman
Owner at a reseller
Over the past ten years that we have been selling Splunk products, they have been in constant contact for support. I...
Read full review of Splunk Cloud Platform »

Review 1 of 30

Technical Support

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