Compare Hillstone Networks vs Splunk

Hillstone Networks

Based on 21 reviews.

Splunk

Based on 981 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

March 2026

Splunk User Behavior Analytics vs. Hillstone I-Series Server Breach Detection System

Updated: March 2026

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

March 2026

Hillstone I-Series Server Breach Detection System vs. Splunk User Behavior Analytics

Updated: March 2026

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Hillstone E-Series

1 reviews

Hillstone T-Series

0 reviews

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1 reviews

Splunk Enterprise Security

161 reviews

Splunk AppDynamics

37 reviews

Splunk Observability Cloud

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Top Industries

Comms Service Provider

11%

Manufacturing Company

Financial Services Firm

Performing Arts

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds

Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »

Review 1 of 5

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
DhirendraSingh2
Senior Consultant at a consultancy
I work in the telecommunication domain where we manage routers, WLAN services, and various other services from which...
Read full review of Splunk ITSI (IT Service Intelligence) »

Review 1 of 5

Customer Service

Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »

Review 1 of 16

Aditi Mishra
Monitoring Specialist at a tech services company
Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of...
Read full review of Splunk AppDynamics »
Muhammad Reza Aisyi
Security Consultant at ITSEC Asia
We sometimes communicate with Splunk's technical support, but it is not often, especially regarding technical issues....
Read full review of Splunk Enterprise Platform »
Marcelo-Carvalho
Consultant at Free Consultant
Technical support is good.
Read full review of Splunk AppDynamics »
Lakshman Kanuru
Module Lead at ValueLabs
It takes a lot of time for the support team to resolve issues. In short, it takes a lot of time for Splunk's support...
Read full review of Splunk Cloud Platform »
Rajesh Anampally
PricinArchitect at valuelabs LLP
I am satisfied with support. We have a dedicated team that works whenever required. If we have any issues in any of...
Read full review of Splunk AppDynamics »
SoheylNorozi
IT Consultant at a tech services company
I am happy with the support, how they respond and help to solve issues.
Read full review of Splunk Observability Cloud »
Praveen-Kadali
Senior Consultant at Ernst & Young
Splunk technical support is good.
Read full review of Splunk Enterprise Security »
RijoMundassery
Splunk Consultant at a financial services firm
They are good. They respond based on the SLAs. The quality of service depends on how informative you are when you...
Read full review of Splunk ITSI (IT Service Intelligence) »
Amit Moralwar
Senior Information Security Engineer at a tech company
The technical support is good.
Read full review of Splunk SOAR »
Abdur Rashid
SOC Analyst at nust
The technical support is collaborative. We do receive a response within the appropriate time.
Read full review of Splunk Enterprise Security »
EmilSiric
Regional Director (CEER) at Perform IT Ltd
AppDynamics Mobile Real-User Monitoring's support tickets are tricky. We are a major partner, and we get instant...
Read full review of Splunk AppDynamics »
Muhammad Firdaus
Splunk Presales & Splunk Technical Engineer at Westcon-Comstor
I don't have any insights into technical support. It's the same level of support as Phanton, as far as I know.
Read full review of Splunk ITSI (IT Service Intelligence) »
Kundan Nagare
Senior Consultant at Infosys
The technical support team could improve by providing more direct assistance rather than primarily relying on...
Read full review of Splunk Enterprise Platform »
Bushra Alhetelah
SOC Engineer at Cyberani Solutions
I have contacted the Splunk Enterprise Security support team once, but mainly the other team responsible for...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Program Manager at a consultancy
During our use of Splunk, we had professional services assisting and not actual technical support. However, the...
Read full review of Splunk Enterprise Security »
Anonymous User
Consultant APM et Performance at a tech vendor
We create a lot of support tickets with AppDynamics. We've been using the solution for a few years now. The support...
Read full review of Splunk AppDynamics »
Anonymous User
Sr. Manager, SOC, NOC, and Corporate Security at a computer software company
When it comes to the solution's technical support, I would say it all depends on what the request is or who is...
Read full review of Splunk Cloud Platform »
Anonymous User
IT Engineer at a financial services firm

Read full review of Splunk Observability Cloud »
Anonymous User
Senior Network Engineer at a tech services company
I have not needed to open a ticket up with technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Performance Test Engineer at a insurance company
We have technical support. We have the technical services. We work with one of their engineers on a monthly basis....
Read full review of Splunk AppDynamics »
Anonymous User
Account Manager at a tech services company
Professional support is great, but too expensive. Otherwise content published over website is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Account Manager at a tech services company
Technical support is excellent.
Read full review of Splunk AppDynamics »
Charles Roberti
Chief Executive Officer at ENAD
We have good support, rating it seven or eight out of ten.
Read full review of Splunk Security Essentials »
Bryan Castleberry
IT Specialist at a government
I only reached out to our Splunk contacts, but my team reached out to Splunk's support team. I have not had any...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a tech services company
They're good. They're quite good at providing the service for technical engineers as well.
Read full review of Splunk Observability Cloud »
Ramakrishna Vedavyas
QA Leader at Synchrony
The technical support from Splunk is commendable. They respond quickly, often within 24 hours, and provide necessary...
Read full review of Splunk Security Essentials »
Anonymous User
Manager - IT Operations at a financial services firm
The guys at VictorOps have been outstanding as far as support goes. They've bent over backwards to work with us and...
Read full review of Splunk On-Call »
Md. Iqbal Karim
Technical Account Manager at Trustaira
We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with...
Read full review of Splunk Enterprise Security »
Anonymous User
Owner at a computer software company
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Read full review of Splunk User Behavior Analytics »
Anonymous User
SIEM Consultant at a educational organization
The technical support is very good. They also offer a lot of basic resources.
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

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