Compare HighJump vs MuleSoft

HighJump

MuleSoft

Based on 146 reviews.

Sample Customers

TrueCommerce EDI

Digital Blue Inc., Mobi Technologies Inc., Digital Blue Inc., Blu Pharmaceuticals, CIPA USA, Mama Rosies Co. Inc., Fly Boys Inc., Roma Marble Inc., Claudias Canine Cuisine

Mule Anypoint Platform

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Popular Solutions

MuleSoft Anypoint API Manager

30 reviews

Mule ESB

14 reviews

Mule Anypoint Platform

22 reviews

Top Industries

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Computer Software Company

16%

Financial Services Firm

12%

Educational Organization

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Prince Barai
Back End Developer at Agnos Inc.
We use the solution to fetch large amounts of data that our clients have stored. We use it for migration.
Read full review of MuleSoft Composer »
Dimitrios Karachalios
Application Architect at Lutech
The solution is used in many projects. I'm an IT consultant. I use the tool when there's a need for asynchronous...
Read full review of Anypoint MQ »
Santosh Solapurkar
Manager at Deloitte
We use Mule ESB for integrating with third-party vendors. Mule ESB bridge between internal systems and third-party...
Read full review of Mule ESB »
AmitKanodia
Cloud & Integration CoE Head at Capgemini
Our primary use case is API connectivity when integrating different systems or applications with the help of the API....
Read full review of MuleSoft Anypoint API Manager »
Aditi Bhardwaj
Senior Data Scientist at Peristent Systems

Read full review of Dataloader.io »

Review 1 of 5

Customer Service

No Data Available

PurbayanSaha
Associate Consultant at Wipro
I haven't personally contacted MuleSoft support. Our team has contacted them during some test scenarios, and they...
Read full review of Mule ESB »
Joe-Lam
Associate Business Development Director at PCCW
The support is satisfactory.
Read full review of MuleSoft Anypoint API Manager »
Nilesh Tarlekar
Associate Consultant at Tata Consultancy
We have onsite people who can help with the technical support. They have access to Mule support. I have sent a couple...
Read full review of Mule Anypoint Platform »
Rajasi Balan
Principal Architect at a tech vendor
The support is not great. We've had certain issues in the past. We did not get good support.
Read full review of Mule ESB »
Rohit Sircar
Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited
Technical support is fantastic.
Read full review of Mule Anypoint Platform »
Saranjit Charoenmuang
Technology Advisory, Integration Practice Leader at Slalom Consulting
Technical support comes with the subscription plan.
Read full review of Mule ESB »
Joe-Lam
Associate Business Development Director at PCCW
The customer service is not good enough in Hong Kong.
Read full review of Anypoint MQ »
Bharath-Reddy
Architect at Tekgeminus
The solution’s technical support is good, but they should work on their response time.
Read full review of Anypoint MQ »
Karthick Sampangi
Practice Head - Enterprise Integration & Process Automation at Happiest Minds Technologies
We had some production issues, and we did escalate them. We got a good response from the customer support team.
Read full review of MuleSoft Anypoint API Manager »
Sedat Reyhan
Head-IT Common Tools & Integration Services at Arcelik Group
We need to provide a lot of information to get technical support, so it's not quick.
Read full review of Mule Anypoint Platform »
Anonymous User
Manager- Integration Services & BPM at a financial services firm
The LAN team has been in contact with technical support.
Read full review of Mule ESB »
MichaelSukachev
Sr. Enterprise Architect at a tech services company
The customer service and technical support are unique compared to other providers. They are very involved, very...
Read full review of Mule Anypoint Platform »
Anonymous User
Senior Architect at a tech services company
The technical support has been very good. It depends on the account we're working on, however. Good accounts get...
Read full review of Mule ESB »
Anonymous User
Executive Director Finance & Strategy at a consultancy
We've contacted technical support and they are very helpful and responsive. They're good. I'm satisfied with the...
Read full review of MuleSoft Anypoint API Manager »
Anonymous User
Co Founder & Principal Architect at a tech vendor
Technical support has been excellent. They are very helpful through their customer support tool and/or through their...
Read full review of Mule ESB »
Anonymous User
IT Project & Demand Manager at a insurance company
Customer Service: Good level, they respond quickly and escalate as well if needed. Technical Support: Technical...
Read full review of MuleSoft Anypoint API Manager »
RaghavendraNagolu
CSM -PCBU at Tata Consultancy Services
We have hardly needed assistance from a technical perspective because their infrastructure is powerful and after sale...
Read full review of MuleSoft Anypoint API Manager »
Anonymous User
Director - Projects at a tech services company
They have a wonderful, modern concept of community-based support. It is not a formal meeting. Rather, they often...
Read full review of Mule ESB »
Sreeram MC
R&DS IT EL - Digital at a healthcare company
We have a good support system with the Mule Anypoint Platform technical team. We have a dedicated support contact...
Read full review of Mule Anypoint Platform »
Anonymous User
Consultant, Architecture and Standards at a tech services company
We have not reached out to technical support. Our case was so complex that we had to reach out to the architect to...
Read full review of Mule ESB »
Anonymous User
Head of SOA Center of Excellence at a computer software company
I rate the technical support an eight or nine out of ten.
Read full review of Mule Anypoint Platform »
FranciscoSantos
Director at Pixel Studio PTY
The technical support is reliable and quick to resolve any block we have.
Read full review of Mule ESB »
Anonymous User
Senior Technical Architect at a tech services company
There are different levels of support, including silver, gold, and platinum. For premium customers, support is always...
Read full review of Mule Anypoint Platform »
Misabh Ulhaq
Software Engineer at ADM
The community forums for this solution have been very helpful. You find plenty of information there. In the past...
Read full review of Mule ESB »
Luciano Ferreira Mendonca
Tech Lead Integrations - Engineering at Ailos
MuleSoft Anypoint API Manager provided excellent technical support, so it's a ten for me on a scale of one to ten.
Read full review of MuleSoft Anypoint API Manager »
Anonymous User
Senior IT Consultant at a tech services company
The technical support is OK and I've never really needed it.
Read full review of Mule ESB »
Amit Behere
Software Engineer at a tech services company
I haven't used technical support, I tend to check the documentation when there are problems. It's actually quite...
Read full review of Mule ESB »
Tolulope Adeniji
Technical Lead - Integration/Middleware at a financial services firm
Technical support has been excellent. Whenever we've had to contend with a bug, they have been very helpful at...
Read full review of MuleSoft Anypoint API Manager »
Khedkar Bhagyashree
Technical Lead at DFS Singapore Pte Ltd
The customer service and support are good.
Read full review of Anypoint MQ »
Anonymous User
Integration Architect at a retailer
Technical support is both helpful and supportive.
Read full review of Mule Anypoint Platform »

Review 1 of 30

Technical Support

No Data Available

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