Compare Hexnode vs ManageEngine

Hexnode

Based on 1 review.

ManageEngine

Based on 340 reviews.

Sample Customers

Hexnode UEM

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/

ManageEngine Endpoint Central

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

Popular Solutions

Hexnode UEM

1 reviews

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

18 reviews

ManageEngine OpManager

13 reviews

Top Industries

Educational Organization

36%

Computer Software Company

10%

Construction Company

Retailer

Educational Organization

29%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Francisco Lucio
Head of Network Management at Net Alive S.A. de C.V
I work in kiosk delivery for my users' laptops and cellular phones.
Read full review of Hexnode UEM »

Review 1 of 1

Anil Rao
Vice President Delivery & Operations at Rezilyens
We primarily use ManageEngine ServiceDesk Plus to define and manage use cases. Compared to ServiceNow, it serves as a...
Read full review of ManageEngine ServiceDesk Plus »
Tanveer Khalid
Technical Consultant at Kidan
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup...
Read full review of ManageEngine Site24x7 »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
We started using Microsoft Azure a couple of years ago, and now we're trying to use some management task manager...
Read full review of ManageEngine IT Asset Management »
Abrar Hussain Khan
Technology Lead at GMG
I use the solution to validate systems that are not patched and ensure security compliance. I conduct regular checks...
Read full review of ManageEngine Patch Manager Plus »
SahilRana
Manager - IT at Milliman
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

Customer Service

Francisco Lucio
Head of Network Management at Net Alive S.A. de C.V
The support is pretty fast. It works online because it's in the cloud. However, since it's in English, it poses...
Read full review of Hexnode UEM »

Review 1 of 1

Anil Rao
Vice President Delivery & Operations at Rezilyens
We have had to use ManageEngine ServiceDesk Plus's tech support once or twice. A client of ours had all of their...
Read full review of ManageEngine ServiceDesk Plus »
Baabloo Taarwale
Assistant Vice President at 63 moons
We are satisfied with the support.
Read full review of ManageEngine ADManager Plus »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
Support needs improvement. They totally realy on customers at present.
Read full review of ManageEngine Endpoint Central »
PradeepKumar12
Team Lead at Mahindra Comviva
Technical support is quite good but they are not very quick to respond. It takes time to resolve the ticket.
Read full review of ManageEngine ServiceDesk Plus »
Ossama Arab
Project Coordinator at United Al Saqer Group LLC
The customer service and support are okay.
Read full review of ManageEngine Applications Manager »
Gabriel Clement
Lead IT Security and Remediation at ARM Holdings Company
I can do everything myself. But if I do contact them, they are always responsive and send helpful articles.
Read full review of ManageEngine Endpoint Central »
Rakhul K
System Admin-Network Engineer at Macrosoft
We haven't needed any support but I think everything is available on YouTube.
Read full review of ManageEngine Endpoint Central »
MUBDIUL ISLAM
Junior System Engineer at Corporate Projukti Limited
I would recommend a rating of ten out of ten for support. I receive assistance from them, and they are very good.
Read full review of ManageEngine OpManager »
Mohamed Najeem
System Administrator at HRA
When it comes to technical support, it depends upon the contract you have. ManageEngine's chat team provides support....
Read full review of ManageEngine ServiceDesk Plus »
MUBDIUL ISLAM
Junior System Engineer at Corporate Projukti Limited
Technical support from ManageEngine is very satisfactory. I would rate it as ten points out of ten.
Read full review of ManageEngine ADManager Plus »
Elgin Smith
CTO
The solution's technical support is excellent. The technical support has been able to assist if needed, simply with...
Read full review of ManageEngine ADManager Plus »
Hussein Taha
IT Enterprise System Administrator at Nafeza
I rate the technical support a seven out of ten. We have been using the solution for almost a year and haven't faced...
Read full review of ManageEngine ADManager Plus »
Anonymous User
ME Product Engineer at a tech services company
We've dealt with technical support in the past. I can say with certainty they have been very good, and very...
Read full review of ManageEngine Log360 »
Anonymous User
Head of Information Technology and Systems at a consumer goods company
Their technical support has been very helpful and is very good.
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
System engineer at a university
The response from the technical support staff was great whenever I needed it. They are also open to suggestions from...
Read full review of ManageEngine Endpoint Central »
Anonymous User
IT Engineer at a healthcare company
We maintain ourselves, but if there is something beyond our knowledge, then we contact technical support.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Systems Administrator at a financial services firm
Technical support is not up to the mark. In my opinion, this is the area where they should look after more carefully.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Network engineer at a manufacturing company
I have made use of technical support and am certainly very satisfied with them.
Read full review of ManageEngine EventLog Analyzer »
QuyVan
Technical Consultant at FPT Telecom
The technical support is good and helpful.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Security & Network Specialist at a aerospace/defense firm
Customer Service: 4/5. Technical Support: 4/5.
Read full review of ManageEngine IT360 »
Alen RoieTatco
AVP - ICT IT Operations at Maxicare Healthcare Corporation
The technical support for ManageEngine ServiceDesk Plus is good, considering it's partnered with a local company here...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Senior Information Technology Specialist at a philanthropy
Their tech support was pretty good. For any issues we had, they'd come in and work with us and get them resolved...
Read full review of ManageEngine OpManager »
Anonymous User
VP of IT at a aerospace/defense firm
Their tech support has been talking to us about expanding features like integrations with Microsoft Teams. They've...
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Operations and Support Manager at a consultancy
We have had sales support from ManageEngine Desktop Central and they have been very helpful.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Diretor Sistemas de Informação (CIO/CTO)
10 out of 10. They are superb technically, and their development listens to customers.
Read full review of ManageEngine OpManager »
Anonymous User
Datacenter Engineer at a university
I did not contact technical support.
Read full review of ManageEngine ADManager Plus »
Anonymous User
CIO at ECGC LTD.
We have a lot of contact with their customer support and they have been responsive.
Read full review of ManageEngine EventLog Analyzer »
Abrar Hussain Khan
Technology Lead at GMG
Online technical support is far better than partner support. Overall, I would rate the support as an eight out of ten.
Read full review of ManageEngine IT Asset Management »
Anonymous User
Senior Presales/Business Developement at a tech vendor
The technical support for ManageEngine is average. I rate the technical support a five or six out of ten. The support...
Read full review of ManageEngine Applications Manager »
Nilanjan Karmakar
Senior Manager at a consultancy
The technical support is easy for me as I have a support architecture in place. It has been good for the software.
Read full review of ManageEngine ADAudit Plus »

Review 1 of 30

Technical Support

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