Compare HCLSoftware vs Qlik

HCLSoftware

Based on 255 reviews.

Qlik

Based on 317 reviews.

Overview

HCL AXON is a British-based business transformation consultancy which sells its services to customers using SAP and Oracle as their Enterprise Resource Planning system modeling tools. Previously listed on the London Stock Exchange and a FTSE 250 Index constituent, the company has been a subsidiary of Indian outsourcing firm HCL Technologies since December 2008, after the reverse merger of Axon Group plc and HCL SAP practice.

Information Not Available

Sample Customers

HCL Integration Platform

Australia Financial

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

Popular Solutions

9 reviews

1 reviews

11 reviews

18 reviews

13 reviews

8 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

11%

Government

10%

Manufacturing Company

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jason Levine
CEO, Senior Consultant, Collaboration Platforms at Indeo Oy

Read full review of HCL Digital Commerce »
Bogdan Chechlowski
Kierownik Biura Informatyki at EIB SA
It was used for communication through text messages, primarily.
Read full review of HCL Sametime »
Anish_Mishra
RPA Developer at Hexaware Technologies Limited
HCL Notes has features similar to what we can get on other products such as Outlook, with everything in one place. We...
Read full review of HCL Notes »
Pradeep Bhat
Architect at a tech consulting company
My main use cases for HCL Domino include one where we needed a solution to share sensitive information securely...
Read full review of HCL Domino »
Anonymous User
Subject Matter Expert at a tech vendor
We are using this solution to migrate to other projects.
Read full review of HCL Workload Automation »

Review 1 of 5

Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

ElvisHenriquez
Senior Services Manager at NextCom Systems Inc
Their technical support is definitely a ten out of ten.
Read full review of HCL Domino »
Gladwin Christian
QA manager at SmartStream Technologies ltd.
The solution's technical support is not that great. I rate the technical support a six out of ten.
Read full review of HCL AppScan »
VivekSaini
IT Consultant at a tech vendor
Sometimes we need to have support, and there is a toll-free number we can use to connect to their help team. We...
Read full review of BigFix »
Anonymous User
Director at a tech consulting company
Technical support is through IBM's standard technical support mechanism. The process can be cumbersome at times, but...
Read full review of HCL Connections »
Paul Aage Aasheim
Marketing Coordinator and Project Manager at Attend IT AS
Technical support is above average, and in fact, I would say that they have superb support.
Read full review of BigFix »
Joshua Hickok
Senior Security Consultant at Tech Data Corporation
Technical support is pretty good. I have never had any issues with support. Primarily, though, I go to the BigFix...
Read full review of BigFix »
Anonymous User
Senior Solutions Architect at Siwel Consulting
Their technical support is very good. The PMRs I have had to open with IBM are answered pretty well. I have nothing...
Read full review of BigFix »
Anonymous User
Chief Solutions Architect at a tech consulting company
Technical support is hit-and-miss. In general, the support staff is willing, but there is a large range of...
Read full review of HCL Connections »
Anonymous User
Chief Manager IT at a financial services firm
HCL technical support is very good.
Read full review of HCL Domino »
Anonymous User
Security Engineer at a university
Any time I've had to call or take it up with the support at BigFix, I've had nothing but the best support. The...
Read full review of BigFix »
Anonymous User
Senior Security Specialist at a transportation company
I like IBM technical support as a whole. It was a really good experience.
Read full review of HCL AppScan »
Anonymous User
Security
Their technical support is decent.
Read full review of BigFix »
Anonymous User
IT Manager at Bank Data
Technical support is not that good at the moment.
Read full review of HCL Connections »
Jagadeesh B
Solutions Architect at IBM
I've contacted technical support in the past. We have dedicated Slack channels, and we can easily open tickets with...
Read full review of HCL AppScan »
Anonymous User
Product Line Manager at a tech company
Overall, technical support is very good. Sometimes you have to figure out a different way to get to what you want and...
Read full review of BigFix »
Marcos Roberto Silva
Diretor at MASTERDOM
The technical support is very good.
Read full review of HCL Notes »
Mathieu FABIEN
CTO at LE GROUPE NOVA
Technical support is very good.
Read full review of BigFix »
Anonymous User
Technology Engineer at a retailer
I have to contact technical support infrequently, which is good. When I have to use them, I do get responses in a...
Read full review of BigFix »
Anonymous User
Technical Supoort Engineer L2 at a tech services company
I'm satisfied with the technical support.
Read full review of HCL Notes »
Anonymous User
Systems admin at a non-profit
We have used the technical support. It took us some time to resolve issues. It could be better.
Read full review of HCL Connections »
Anonymous User
Team Lead messaging and collaboration at a healthcare company
At times, technical support is a challenge. As long as you get in good hands, you are good.
Read full review of HCL Connections »
Fernando Martinez
Systems Administrator at a tech services company
Their technical support needs some improvement. We have had some cases where we didn't get enough support from the...
Read full review of BigFix »
Anonymous User
Director of technology at a financial services firm
I don’t personally use it, but the company uses support all the time.
Read full review of HCL Connections »
Connie Lamicela
CTO at ESM TECHNOLOGY, INC
Their support is very good.
Read full review of BigFix »
Anonymous User
People Leader Of Cyber Strategy And Solutions at a insurance company
We have a strong partnership with IBM. Their tech support is very knowledgeable.
Read full review of HCL AppScan »
Margus Metsküla
CEO at Spectrum Works
The solution's customer service needs improvement.
Read full review of HCL Domino »
Anonymous User
Director at a tech vendor
Customer Service: Business Partners like ourselves often run with this task. Logging of PMR's can be a lengthy...
Read full review of HCL Connections »
Anonymous User
Senior Systems Engineer at a tech vendor
It's been a few years since we used technical support, but we got direct contact from an engineer right away. He was...
Read full review of BigFix »
Anonymous User
Admin at a tech services company
I use the technical support for stubborn kind of issues, that won't go away. However, not as much as for the other...
Read full review of BigFix »
Anonymous User
Process consultant at a transportation company
The support was very good.
Read full review of HCL Connections »

Review 1 of 30

Prashant Baste
Sr. Solution Architect at Team Computers
I rate the support an eight out of ten.
Read full review of QlikView »
Sandro Gatti
Partner at Bios Management
They provide technical support for their product but don't offer solution support. The solution support is handled...
Read full review of QlikView »
Numair Mazhar
Practice Head - Qlik / Solutions Architect at TMC (TallyMarks Consulting)
Technical support is helpful and responsive.
Read full review of Qlik Compose »
Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
Anonymous User
Vice President, Business Continuity Manager / Information Security Officer / Project Manager at a financial services firm
Technical support is excellent, the user groups are really good, and outside of that, there are excellent web...
Read full review of QlikView »
Anonymous User
Consultant at a tech consulting company
Customer Service: Excellent and great community interactions as well.Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
BI Consultant at a tech services company
I have never contacted the product’s technical support services in the ten years since the beginning.
Read full review of QlikView »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
Analytics Application Consultant Manager at a computer software company
Customer Service: 8/10 Technical Support: 8/10
Read full review of QlikView »
Anonymous User
Director Software Engineer at a computer software company
Customer service is satisfactory. They have a good level of knowledge base on their community sites. Generally, I do...
Read full review of Qlik Sense »
Peter Eerdekens
Commercial Business Analyst at Asilia Africa
Did not need any of this yet.
Read full review of QlikView »
James-Anderson
Business Development/Medical Economics at a university
Excellent support with constant communications.
Read full review of Qlik Sense »
Anonymous User
Software Engineer I at a healthcare company
I didn't really face any big challenges with technical support; it depends on the plan. I am not a hundred percent sure.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
Technical support is very good.
Read full review of QlikView »
Anonymous User
Business Intelligence Architect at a manufacturing company
Technical support is good. We get all the support we need. They are open for making changes as well for any issues.
Read full review of Qlik Replicate »
Anonymous User
IT Specialist at a manufacturing company
Customer Service: 9/10. Technical Support: 8/10.
Read full review of QlikView »
Anonymous User
Director Business Intelligence at Bridgehampton National Bank (BNB)
The support team is great.
Read full review of Qlik Sense »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Mridul Rao
Manager - Revenue & Growth|Strategy & Planning | Market Intelligencee at a media company
We have our own engineers and support from our tech department, so we've never had any issues dealing with the...
Read full review of QlikView »
Jon Lindberg
Advisor at COWI AS
I have used the community support offered by the product.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Sue Penick
Director of IS at Bennington Marine, LLC
I have never worked with Qlik Customer Service directly.
Read full review of QlikView »
Anonymous User
IT Manager at a consumer goods company
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied.
Read full review of QlikView »
Jay Pandya
Operations and Delivery Leader at a tech services company
Technical support is quite good. It's comparatively really nice.
Read full review of Qlik Sense »
Anonymous User
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
Shabaz Shaikh
Software Developer at a construction company
Franky speaking, I have never contacted technical support.
Read full review of QlikView »
Anonymous User
Senior IT Project Manager at a financial services firm
Technical support is very good, with an exceptional user base. I’m largely self-taught on Qlik because of their...
Read full review of QlikView »
Srikanth Penumutchu
Works
Customer service is good.
Read full review of Qlik Sense »

Review 1 of 30

Technical Support

No Data Available

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