Compare HashiCorp vs One Identity

HashiCorp

Based on 92 reviews.

One Identity

Based on 258 reviews.

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

One Identity Safeguard

Cavium

One Identity Privileged Access Suite for Unix

University of East Anglia, nForce Secure, dunnhumby

One Identity Password Manager

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

Popular Solutions

HashiCorp Terraform

14 reviews

HashiCorp Vault

11 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

One Identity Manager

64 reviews

One Identity Safeguard

12 reviews

One Identity Active Roles

11 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Vaibhav Patil
Digital Marketer at a tech services company
My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password...
Read full review of OneLogin »
Stefano Maffei
Senior Cyber Security Manager at a consultancy
In my company, we use the solution's dictionary rule to see the availability of passwords or for the integration to...
Read full review of One Identity Password Manager »
Anonymous User
Senior identity and security specialist at a pharma/biotech company
It is mainly an identity governance tool. It is being used to collect, for example, any new employee records or...
Read full review of One Identity Manager »
Anonymous User
Director, Identity & M365 Engineering at a healthcare company
One Identity Active Roles is used for delegated access. It helps with RBAC controls and allows us to manipulate...
Read full review of One Identity Active Roles »
Rebecca Wehrle
Server Sup Specialist II at a comms service provider
We use the solution for compliance with password requirements and enhanced security. It allows us to adhere to...
Read full review of One Identity Safeguard Authentication Services »

Review 1 of 5

Customer Service

UsmanAhmad
Principal DevOps Engineer at a outsourcing company
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
I've never used HashiCorp Vault's support, so I won't be able to rate it accurately. I would say it's probably a 10,...
Read full review of HashiCorp Vault »
Maxim-Chepukov
DevOps Engineer at a tech services company
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Santhosh C
Lead Infrastructure Consultant at a tech vendor
The customer support for HashiCorp Vault is good.
Read full review of HashiCorp Vault »
JD Douglas
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Manish Indupuri
senior DevOps engineer at a tech services company
We have not reached out to customer support much, but we have reached out for a few issues in the initial setup. We...
Read full review of HashiCorp Vault »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Bonface Shisakha
IT Security Engineer at a security firm
I have not had any interactions with customer support for HashiCorp Vault, but I appreciate the level of effort that...
Read full review of HashiCorp Vault »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at a aerospace/defense firm
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Anonymous User
operations Manager at a university
Issues get resolved much more quickly now, with most of these solutions being almost readily available, and if...
Read full review of HashiCorp Cloud Platform (HCP) »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »
Anonymous User
Senior Information Technology System Analyst at a tech services company
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Anonymous User
Director, Information Technology Audit at a financial services firm
I've not interacted with the customer support team for HashiCorp Cloud Platform (HCP).
Read full review of HashiCorp Cloud Platform (HCP) »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at a tech services company
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »

Review 1 of 30

SameerPalav
Managing Director at a tech services company
Their support is pretty good. I would rate them a nine out of 10.
Read full review of One Identity Password Manager »
Martin Ajayiobe
Senior Vice President (Infrastructure Systems/Information Security) at a tech services company
Technical support is all right, but they will not offer support until we have One Identity running. If we have issues...
Read full review of One Identity Safeguard »
Manoj Pathak
One Identity Developer at a tech services company
When we cannot resolve issues with the tool, the technical support team assists us by proposing solutions based on...
Read full review of One Identity Manager »
Martin Sirotnak
IT Manager at a non-profit
Since implementing OneLogin, I have only required technical support four times. The solution is well documented and...
Read full review of OneLogin »
Ranjan Mishra
Technical Manager at a manufacturing company
We sometimes face delays in response from the technical support of One Identity. While we use premier support, the...
Read full review of One Identity Manager »
HatemAly
Presales Manager at a consultancy
We rarely use their support. The support that the vendor provides has improved recently, but the documentation lacks...
Read full review of One Identity Manager »
SachinShelar
Manager, Account Services Delivery at a media company
The customer support is great. They have knowledgeable staff and the documentation is also good.
Read full review of One Identity Safeguard »
Pete Snell
IT Director at a educational organization
I rate OneLogin's support a seven out of ten. My evaluation of OneLogin's support depends on whether we're talking...
Read full review of OneLogin »
Vladislav Shapiro
Vice President, Infrastructure Security Technologies at a financial services firm
I rate One Identity support nine out of 10. Premier support offers fast responses, which is critical for banking...
Read full review of One Identity Manager »
Srivalli Sristla
IAM Engineering Manager at a construction company
We work directly with support. They are very prompt. I would rate them as eight or nine out of 10. They will help us...
Read full review of One Identity Manager »
Ankit Kashyap
Works at a consultancy
Technical support is helpful whenever we need troubleshooting services.
Read full review of One Identity Manager »
Anonymous User
Director, Identity & M365 Engineering at a healthcare company
We don't get a lot of communication from the One Identity side. I don't know who our account representative is, and...
Read full review of One Identity Active Roles »
Anonymous User
IAM functional analyst at a hospitality company
The technical support could be improved, particularly for architects with advanced knowledge. I have heard that the...
Read full review of One Identity Manager »
Anonymous User
enterprise it architect at a financial services firm
We use their premier support. That has differed over the eight years. At the start, it certainly did add a lot of...
Read full review of One Identity Manager »
Anonymous User
Director, Global Identity and Access Technologies at a financial services firm
We have really good support. We tend to deal with one support person in particular, so he knows our environment well....
Read full review of One Identity Manager »
Mohanned Wael
Solution Consultant at a tech services company
We have used their regular support, not the premier support. When we have any problems related to it, we open a...
Read full review of One Identity Safeguard »
Danial Arshad
IT Architect at a consultancy
For critical issues, it is good because you can call them, but for the regular issues, I feel that there is a lack of...
Read full review of One Identity Manager »
Anonymous User
Security engineer at a consultancy
I would rate their support a seven out of ten. There are other vendors in the market that provide better support. We...
Read full review of One Identity Manager »
Anonymous User
Senior Identity Management Consultant at a computer software company
We use Premier Support from One Identity Manager. They respond quickly to our tickets, and our customers are...
Read full review of One Identity Manager »
Anonymous User
Director of Information Security at a manufacturing company
Customer Service: Customer service is top notch. Technical Support: Technical support is very knowledgeable and sound.
Read full review of OneLogin »
Anonymous User
owner at a consultancy
Customer Service: Very good. Technical Support: Very good.
Read full review of One Identity Manager »
David-Fernandez
CTO at a tech services company
While I don't open many cases, when I do open one, normally the response is quick. They either give me a solution or...
Read full review of One Identity Active Roles »
SanjayKumar10
Manufacturing Executive at a manufacturing company
Technical support needs some improvement.
Read full review of One Identity Manager »
Anonymous User
Identity Senior Analyst at a consumer goods company
I, personally, have never had cause to use technical support. My guys have interacted with them a few times and have...
Read full review of One Identity Active Roles »
Koffi Martial Assouman
Pre-Sales Support Engineer at a tech services company
The technical support is good, but we receive a quick response. However, their knowledge and information are...
Read full review of One Identity Defender »
Anonymous User
Principal Consultant at a tech services company
The German technical support is great. We are a German partner, and we find them knowledgeable and fast, as they do...
Read full review of One Identity Manager »
Anonymous User
Lead IAM manager at a tech services company
I have not interacted with their support.
Read full review of One Identity Manager »
Anonymous User
Systems Engineer at a tech services company
On a scale of one to five, I'd rate the technical support for One Identity Password Manager as four. Because of the...
Read full review of One Identity Password Manager »
Anonymous User
IT Lead, Security services at a aerospace/defense firm
The technical support is generally very responsive. There are a few that I know by name because we work with them...
Read full review of One Identity Active Roles »
Anonymous User
Systems Specialist at a financial services firm
We have only used technical support through our partner/consultant company. We haven't been in direct contact with...
Read full review of One Identity Manager »

Review 1 of 30

Technical Support

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