Fujitsu vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Fujitsu
Based on 7 reviews.
ServiceNow
Based on 428 reviews.
Overview
Fujitsu Ltd., commonly referred to as Fujitsu, is a Japanese multinational information technology equipment and services company headquartered in Tokyo, Japan. Fujitsu chiefly makes computing products, but the company and its subsidiaries also offer a diversity of products and services in the areas of personal computing, telecommunications, advanced microelectronics, and air conditioning. It has approximately 162,000 employees and its products and services are available in over 100 countries.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Fujitsu RunMyProcess
Adidas, Carrefour, HomeServe, IEEE, Marc Jacobs, Nidec, Veolia, Whirlpool
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Now Platform
experian, beachbody, health partners
Popular Solutions
Top Industries
Comms Service Provider
20%
Computer Software Company
18%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
16%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Technical Support
No Data Available
No Data Available
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