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Freshworks vs Pega

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 43 reviews.
Pega
Based on 71 reviews.
Overview
Information Not Available
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Sample Customers
Freshsales
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Pega CRM
The State of Maine, Aegis, Aegon, AIG Japan, ING
Pega Sales Automation
nissha, ocbc bank, telecom, bny mellon
Popular Solutions
Top Industries
Comms Service Provider
23%
Computer Software Company
20%
Government
5%
Media Company
5%
Computer Software Company
21%
Financial Services Firm
19%
Comms Service Provider
16%
Energy/Utilities Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 4
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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