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Freshworks vs Ivanti

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 41 reviews.
Ivanti
Based on 24 reviews.
Latest Research
Ivanti Service Desk vs. Freshdesk
Updated: September 2022
Freshdesk vs. Ivanti Service Desk
Updated: September 2022
Overview
Information Not Available
Ivanti is an IT software company headquartered in South Jordan, Utah. It produces software for IT Security, IT Service Management, IT Asset Management, Unified Endpoint Management, Identity Management and Supply Chain Management. It was formed in January 2017 with the merger of LANDESK and HEAT Software, and recently acquired Cherwell. LAN Systems was founded in 1985 and its software products acquired by Intel in 1991 to form its LANDESK division. LANDESK introduced the desktop management category in 1993. In 2002 LANDESK Software became a standalone company with headquarters near Salt Lake City, Utah. In 2006, Avocent purchased the company for $416 million. Also in 2006, LANDESK added process management technologies to its product line and extended into the consolidated service desk market with LANDESK Service Desk. In 2010 LANDESK was acquired by private equity firm Thoma Bravo.
Sample Customers
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Freshsales
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
HEAT Software GoldMine
AFS Group, Auckland Airport, Baylor University, County of Maui, Federal Home Loan Bank of Boston, Heriot-Watt University, RagingWire Data Centers, SBM Offshore, Sedgman, Sinclair Community College, The Warehouse Group, University of North Texas System
Ivanti Service Desk
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
HEAT Service Management
AFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
Popular Solutions
Top Industries
Comms Service Provider
23%
Computer Software Company
20%
Government
5%
Media Company
5%
Comms Service Provider
19%
Computer Software Company
19%
Government
9%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 15
Technical Support
No Data Available
No Data Available
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