Compare Forcepoint vs Stormshield

Forcepoint

Based on 223 reviews.

Stormshield

Based on 21 reviews.

Sample Customers

Popular Solutions

Forcepoint Data Loss Prevention

11 reviews

Forcepoint Secure Web Gateway

9 reviews

Forcepoint Next Generation Firewall

12 reviews

Stormshield Network Security

2 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Comms Service Provider

17%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at BOK
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
Ajit Pratap Kundan
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
The major use cases for Forcepoint Next Generation Firewall are in government turnkey projects where we require a lot...
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Zsolt Jónás
System Administrator at NaxoNet
I already use Stormshield Network Security, and I am now looking for a new solution. I am already working with...
Read full review of Stormshield Network Security »
Anonymous User
The Chief of IT security department at a financial services firm

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

Muhammad Ali Aziz
Senior Manager Cyber Security Services & Solutions at Trillium
I rate Forcepoint support eight out of 10. Their support is good, but not excellent. At the same time, their presales...
Read full review of Forcepoint Data Loss Prevention »
SunilSharma10
Director of cyber security at GlobalLogic
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
OusaidAbaz
Security Network Architect at novonordisc
We didn't have a support contract with Forcepoint because we were planning to move to a different technology.
Read full review of Forcepoint Next Generation Firewall »
Hassan Moussafir
Information Security Senior Expert at Wafaassurance
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
Edwin Eze Osiago
Regional Solutions Manager (Sub-Sahara Africa) at Infodata
We've been pleased with the technical support.
Read full review of Forcepoint CASB »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Ramkumar Gurumoorthy
Lead Integration Architect at DXC Technology
I don't deal with technical support directly. However, we haven't had any major issues and likely have not needed...
Read full review of Forcepoint Secure Web Gateway »
Mustafa Adel
Senior Solutions Architect at Infort
I would give technical support an eight out of ten. We had an issue with them because we had only support level one...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Team Lead Network Infrastructure at a tech services company
The technical support is good.
Read full review of Forcepoint Next Generation Firewall »
Mahesh Dalavi
Sr. Manager at 2Five1
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As...
Read full review of Forcepoint Data Loss Prevention »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases...
Read full review of Forcepoint ONE »
Anonymous User
Regional Solutions Manager at a tech services company
There's no support presence in my region. Because of this clients can't access premium support.
Read full review of Forcepoint Data Loss Prevention »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Ict Help Desk Administrator Individual Contributor at a transportation company
I would evaluate Forcepoint Secure Web Gateway's technical support for a first time user as an eight out of nine.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Support Engineer at a tech services company
I rate the technical support a five or six out of ten.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Baljeet Singh
Subject Matter Expert at Hitachi Systems, Ltd.
Technical support is great with the priority level. When you're going to raise a case that might be of severity, you...
Read full review of Forcepoint Secure Web Gateway »
Javier Ramirez
Network Security Specialist at SEFISA
Their technical support is great. The technicians are very experienced. We don't have any trouble with them.
Read full review of Forcepoint Data Loss Prevention »
Manjit Singh
Senior Information Security Engineer at Herbalife
Technical support is good but lacking in troubleshooting skills when it comes to Forcepoint.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Owner at a tech services company
I will rate their technical support a seven out of ten because their response time is very slow.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Works at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Secure Web Gateway »
DragosBasmaluta
Co-Founder at Avant Consulting
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
AbhijeethReetoo
Business Development Management at a computer retailer
My company hasn't gone through the POC for Forcepoint ZTNA yet, so I still haven't reached out to the technical...
Read full review of Forcepoint ZTNA »
JeffSimpson
Head of IT at a energy/utilities company
I never needed to call technical support, so I experienced no issues with customer service.
Read full review of Forcepoint ONE »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

Zsolt Jónás
System Administrator at NaxoNet
I would rate their technical support for Stormshield Network Security as a nine out of ten.
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at ONB
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
George Ng
manager at systemtech computer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at BADEA
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at AMiFN
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »

Review 1 of 15

Technical Support

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