Compare Forcepoint vs Splunk

Forcepoint

Based on 218 reviews.

Splunk

Based on 941 reviews.

Latest Research

Buyer's Guide

Darktrace vs. Splunk User Behavior Analytics

December 2025

Darktrace vs. Splunk User Behavior Analytics

Updated: December 2025

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

13 reviews

Forcepoint Next Generation Firewall

11 reviews

Splunk Enterprise Security

162 reviews

Splunk AppDynamics

34 reviews

Splunk Observability Cloud

42 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ose Umunna
Presales engineer at a tech services company
My main use case for Forcepoint ONE is securing cloud and web access by protecting users, data, and applications...
Read full review of Forcepoint ONE »
MuhammadJunaid7
Data Security Specialist at a financial services firm
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at a transportation company
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
CEO at a comms service provider
I might not be the right person to discuss the main use cases for Forcepoint Next Generation Firewall for these...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »

Review 1 of 5

Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
Siva Kuppala
Enterprise Architect at a tech vendor
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Vijay Bhaskara Maram
Network Engineer at a tech services company
The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a...
Read full review of Forcepoint Next Generation Firewall »
MuhammadJunaid7
Data Security Specialist at a financial services firm
I have raised one or two tickets with technical support during my experience in this organization.
Read full review of Forcepoint Data Loss Prevention »
Muhammad Ali Aziz
Senior Manager Cyber Security Services & Solutions at a tech vendor
I rate Forcepoint support eight out of 10. Their support is good, but not excellent. At the same time, their presales...
Read full review of Forcepoint Data Loss Prevention »
Lipaz Hessel
Integration Manager at a manufacturing company
We contacted technical support but it was not the typical support situation where we opened a ticket and they...
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at a transportation company
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
Atul-Vats
Consultant at a tech vendor
The customer support is outstanding.
Read full review of Forcepoint Data Loss Prevention »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Mahendra Bedre
Lead at a tech services company
The technical support is very good.
Read full review of Forcepoint CASB »
Anonymous User
Information Security Engineer at a tech services company
We also use Symantec and since they've moved to Broadcom, their technical support is terrible. The customer base has...
Read full review of Forcepoint Email Security [EOL] »
VIPINKUMAR
Senior Consultant at a construction company
I would rate their support a four out of 10. When we raise a ticket with Forcepoint, they take around 48 hours and...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Works at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Professional Services Coordinator at a tech vendor
We are often in touch with technical support. The quality comes and goes, depending on how many people they keep at a...
Read full review of Forcepoint CASB »
Anonymous User
Security Product Manager at a tech services company
Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.
Read full review of Forcepoint Next Generation Firewall »
Samson Amasa
IT Infrastructure supervisor at a energy/utilities company
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
KrishnaChaitanya4
Manager at a consultancy
Technical support is pretty good. I don't see any kind of delay. As soon as we raise the request, we always get...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Enterprise Information Security Analyst at a retailer
Forcepoint's technical support for the solution is excellent. The technicians that I have dealt with have been with...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Baljeet Singh
Subject Matter Expert at a computer software company
Technical support is great with the priority level. When you're going to raise a case that might be of severity, you...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Systems Engineer at a tech services company
Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the...
Read full review of Forcepoint Next Generation Firewall »
David Overton
Sr. Director of Information Security & Enterprise Architecture at a non-profit
If I do have an issue or a support need, the organization is responsive. I'm on the East Coast, and they're on the...
Read full review of Forcepoint ONE »
Anonymous User
Information Security Consultant at a tech services company
Technical support is okay. It takes too long to get a response because the support comes directly from the...
Read full review of Forcepoint Next Generation Firewall »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases...
Read full review of Forcepoint ONE »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »
Aamir Ejaz
Head of IT Department at a financial services firm
My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue....
Read full review of Forcepoint Data Loss Prevention »
David Levine
Vice President, Corporate Information Security & Chief Security Officer at a manufacturing company
The support and company engagement from day one have been great about being open and available. Over time, I have...
Read full review of Forcepoint ONE »
Anonymous User
AGM - IT Infrastructure at a manufacturing company
We've used technical support in the past. We are one of the major clients for most of these products in India, so we...
Read full review of Forcepoint Secure Web Gateway »
Javier Ramirez
Network Security Specialist at a tech services company
Their technical support is great. The technicians are very experienced. We don't have any trouble with them.
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

Kiran Kumar.
Lead Administrator at a tech vendor
We open cases on behalf of our customers with Splunk. If the technical support resolution is not up to par, we...
Read full review of Splunk Enterprise Security »
Manish Ved
Lead Infrastructure Domain Architect (Systems) at a healthcare company
I would rate the technical support of this solution a 10, on a scale from one to 10, with one being the worst and 10...
Read full review of Splunk Observability Cloud »
Himanshu Sarda
Solutions Architect at a consultancy
Technical support has been helpful in general.
Read full review of Splunk AppDynamics »
John David Cabanglan
Splunk Architect Application Software Developer at a tech vendor
When we have high-priority tickets, it's hard getting help efficiently. We'd prefer to call. It takes time to get...
Read full review of Splunk Cloud Platform »
Shubham Sinha.
Senior Principal Information Security Analyst at a tech vendor
We have contacted their tech support many times. They are readily available if I raise a P-1 ticket, because SOAR is...
Read full review of Splunk SOAR »
Sathish Suluguri
Splunk SOAR/Phantom at a consultancy
The support from the Splunk side is very good. They provide the best support.
Read full review of Splunk Enterprise Security »
Anonymous User
Security Operation Center Analyst at a financial services firm
We don't use technical support because we are under sanction. We use our own knowledge and team to implement and to...
Read full review of Splunk Observability Cloud »
Anonymous User
Director of Technology at a insurance company
The support's been good from what I've heard. If it weren't, it would've been escalated to me.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Engineer at a government
The solution’s technical support team is very knowledgeable.
Read full review of Splunk Enterprise Security »
RAGHU VEMULA
Splunk admin and splunk ITSI at a tech vendor
The technical support team is great. They've helped troubleshoot our issues. Once we raise a ticket, we can continue...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
IS Engineer at a hospitality company
I have never had an issue with Splunk’s support team. Every time I ask a question, I usually receive really quick...
Read full review of Splunk Enterprise Security »
Anonymous User
Data Analyst
Every time we've used Splunk support, it's been very good. We don't have any in-house Splunk engineers, but...
Read full review of Splunk Enterprise Security »
Anonymous User
Lead for AppDynamics and OpenText project at a tech vendor
Customer support takes time. Whenever we face any issues, we have to open the vendor case and then there will be back...
Read full review of Splunk AppDynamics »
Anonymous User
Products Manager at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Global Lead Architect at a insurance company
We do use their technical support and they are very responsive.
Read full review of Splunk AppDynamics »
Anonymous User
Senior InfoSec Manager at a pharma/biotech company
Base-level support is suboptimal. Enterprise customers need the premium support package. Responses are often delayed,...
Read full review of Splunk Cloud Platform »
Mohammed Shahpoup
ITSM Solutions Management Head at a financial services firm
I would rate their technical support from one to ten as seven. I think they could improve resolution time, as they...
Read full review of Splunk AppDynamics »
Anonymous User
Tech Lead Security at a comms service provider
Their sales support and tech support are really bad. They take really long to respond.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. IT Manager at a pharma/biotech company
Technical support is usually pretty good. They are responsive, knowledgeable, and helpful.
Read full review of Splunk Enterprise Security »
Anonymous User
Engineer at a government
I have not contacted their support directly because we have folks who are pretty knowledgeable. I go to them, and...
Read full review of Splunk Enterprise Security »
Anonymous User
Data Analyst at a government
They have been very helpful whenever we have had any issues. Only one or two times they did not know. That does...
Read full review of Splunk Observability Cloud »
Ramakrishna Vedavyas
QA Leader at a financial services firm
The technical support from Splunk is commendable. They respond quickly, often within 24 hours, and provide necessary...
Read full review of Splunk Security Essentials »
Bharath Babu Kasimsetty
Sr. Manager Digital & Technology at a real estate/law firm
We have licensed technical support with AppDynamics and they are really good.
Read full review of Splunk AppDynamics »
ShubhamSharma6
Software Engineer at a tech vendor
Splunk Cloud Platform offers excellent technical support that is both knowledgeable and responsive.
Read full review of Splunk Cloud Platform »
Anonymous User
Lead Developer, Solution Analyst at a university
Technical support is okay, although they are not as quick to respond as I believe they should be. I feel that some of...
Read full review of Splunk Cloud Platform »
Konstantinos Michailidis
Digital Performance Tester at a tech vendor
I haven't worked with them directly. I remember the developers contacted them once, and they received answers within...
Read full review of Splunk AppDynamics »
Anonymous User
Cloud Operations Manager at a computer software company
Technical support is an A+ or a 10/10. If I could give an 11/10, I would. It is what I love about them. I got a call...
Read full review of Splunk On-Call »
Anonymous User
Application Performance Engineer at a computer software company
The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated....
Read full review of Splunk AppDynamics »
Anonymous User
Security Architect at a computer software company
Technical support is good. We purchase premium support services.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Performance Engineer at a financial services firm
There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.