Compare Forcepoint vs Splunk

Forcepoint

Based on 203 reviews.

Splunk

Based on 917 reviews.

Latest Research

Buyer's Guide

Darktrace vs. Splunk User Behavior Analytics

September 2025

Darktrace vs. Splunk User Behavior Analytics

Updated: September 2025

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

13 reviews

Forcepoint Next Generation Firewall

11 reviews

Splunk Enterprise Security

175 reviews

Splunk AppDynamics

36 reviews

Splunk Observability Cloud

40 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at BOK
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
CEO at a comms service provider
I might not be the right person to discuss the main use cases for Forcepoint Next Generation Firewall for these...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is...
Read full review of Forcepoint ONE »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP is in the banking environment. We deal with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

SteffyJoy
Cyber Security Consultant at Mechsoft
Customers that have voiced technical support could improve.
Read full review of Forcepoint Data Loss Prevention »
Richard Hermogeno
Channels Management Head at Philippine National Bank
We use third-party technical support. The turnaround time for support is slow.
Read full review of Forcepoint Data Loss Prevention »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
The technical support was bad before. It has improved now. Often, the support team is not available. We need to call...
Read full review of Forcepoint Cloud Security Gateway »
Mohamed Abdel Hassanein
Managing Director at FORESEC
Their support is great.
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Kamal Abdelrahman
Country Manager at a tech services company
We get good feedback regarding the support. They respond well and provide support whenever required. They are aware...
Read full review of Forcepoint Data Loss Prevention »
DragosBasmaluta
Co-Founder at Avant Consulting
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Dharmendra Mishra
Associate Consultant at SoftwareONE
Lately, I have not needed their services, however, I have contacted them in the past. I find them to be very helpful...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Sr. Network Engineer at a university
I'd rate technical support at eight out of ten, but they're response times are suddenly a bit longer because most of...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Enterprise Information Security Analyst at a retailer
Forcepoint's technical support for the solution is excellent. The technicians that I have dealt with have been with...
Read full review of Forcepoint Data Loss Prevention »
Mohammed Salhi
Security Engineer at Futuretec
We had to contact Forcepoint Secure Web Gateway technical support because some of the features didn't work, but it...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
General Manager - Consulting & AMS at a tech services company
I'm satisfied with the technical support for this product.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
General Manager - Consulting & AMS at a tech services company
We've been pleased with the level of support on offer. Technical support has been great.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Director, Cloud & Data Security at a financial services firm
Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There...
Read full review of Forcepoint ONE »
Anonymous User
Consultant at a tech services company
Forcepoint offers two levels of support: standard support and premium support. With standard support, you can open a...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Network Engineer at a tech services company
They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a...
Read full review of Forcepoint Next Generation Firewall »
DR Goyal
VP Technology at a outsourcing company
I have not contacted this solution's technical support. We use our own technical team, which is very strong.
Read full review of Forcepoint Data Loss Prevention »
Arvind KR
Director at Foresight Software Solutions Pvt Ltd
I'd say that customer service is above average.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Support Engineer at a tech services company
The technical support for Forcepoint CASB receives a rating of seven out of ten.
Read full review of Forcepoint CASB »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
MarkEdward
Technical Support Engineer at MCS
Technical support can be better. The support themselves are skilled but when you call for support you have to wait...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Whenever there are issues, the support engineer is available to handle them. They conduct sessions to check logs and...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Professional Services Coordinator at a tech vendor
We are often in touch with technical support. The quality comes and goes, depending on how many people they keep at a...
Read full review of Forcepoint CASB »
Samson Amasa
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Robson Giovanelli Silva
CIO at Content-ti
I've found the technical support to be helpful and responsive. They are good overall.
Read full review of Forcepoint Next Generation Firewall »

Review 1 of 30

Devin Zayas
SIEM engineer at Broadcom Inc.
Their support is great. I've never had any issues with them.
Read full review of Splunk Enterprise Security »
John Romero
Technical Lead at a computer software company
I have not used the support. I did not have any problems.
Read full review of Splunk Observability Cloud »
ShilpeeSinha
Senior Security Engineer at Citrix
I wasn't part of the engineering side, so I never got a chance to contact the support team directly.
Read full review of Splunk Enterprise Security »
Himanshu Sarda
Solutions Architect at a consultancy
Technical support has been helpful in general.
Read full review of Splunk AppDynamics »
Chimdi Profitearne
Cybersecurity and ethical hacking at Nupat Technologies
I have not needed any help from the support team at Splunk before, so I have not required any assistance from them.
Read full review of Splunk Enterprise Security »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
I find Splunk's customer service to be great compared to many other products. They do a good job of responding within...
Read full review of Splunk Observability Cloud »
Jay-Panchal
Information Security Analyst at a healthcare company
I rate Splunk support eight out of 10.
Read full review of Splunk SOAR »
Nathaniel Piquette
Senior Information Security Engineer at a outsourcing company
When I talk about Splunk customer support, I'm talking about world-class support. They are so easy to get a hold of,...
Read full review of Splunk Enterprise Security »
MarcoDi Gioia
Security Consultant at Sitael
The technical support experience is moderate. It can take a long time to resolve issues, and I often need to explain...
Read full review of Splunk Enterprise Security »
Anonymous User
Engineer at a government
The solution’s technical support team is very knowledgeable.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. App Analytics DevOps Engineer at a financial services firm
I haven't seen any other vendor even come close to AppDynamics’ support. I've been raving about them. I have told the...
Read full review of Splunk AppDynamics »
Anonymous User
Test Specialist at a financial services firm
I have not had the need to contact technical support.
Read full review of Splunk AppDynamics »
Damon Tunnell
Automation Developer at TNS
I have worked with Splunk support, and I would rate them an eight out of ten. It depends on where you are and what...
Read full review of Splunk Cloud Platform »
Christopher Mooney
Incident Manager at CyberCore Technologies
The community (Splunk Answers/Slack Channel/User Groups) can help get you started.
Read full review of Splunk Enterprise Security »
VolodymyrSavov
Splunk BDM in UA at a manufacturing company
If you don't pay extra for technical support then it is very bad. If you pay extra for it, then the technical support...
Read full review of Splunk Enterprise Security »
Anonymous User
Lead Systems Engineer at a retailer
Their technical support is great.
Read full review of Splunk AppDynamics »
Stanislav Chebotarev
General Manager at Adeline
My engineer recently stated that there was no need to reach out to Splunk support because the product is very stable...
Read full review of Splunk SOAR »
Anonymous User
Security Architect at a energy/utilities company
Technical support is excellent. They also have Splunk Answers, which is community driven and it great.
Read full review of Splunk Enterprise Security »
Anonymous User
Application Architect at T2 systems
The support that we received was pretty good. Around July, we had some technical resources come on site and help...
Read full review of Splunk AppDynamics »
Tim Whitlock
Senior analyst in investigations at GlaxoSmithKline
I have no experience with the solution's technical support team.
Read full review of Splunk Cloud Platform »
Securityps67
Security PS Supervisor at a tech services company
I'm not an end-user, so I'm not supposed to open any end-user cases. However, the team that receives requests from...
Read full review of Splunk User Behavior Analytics »
F. Seki
Consultant at Artifield
I rate Splunk Japan's customer service as an eight. Although I generally provide support myself and do not often rely...
Read full review of Splunk Enterprise Platform »
Mark Roeder
Manager, Security Engineering at a computer software company
We don't use technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Director General de España at a cloud solution provider
I don't know about their support. I don't work with it much. On an activity level, I'm not so close to the platform....
Read full review of Splunk Enterprise Security »
Anonymous User
DB Admin at a leisure / travel company
I haven’t had to use technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Sr. Manager, SOC, NOC, and Corporate Security at a computer software company
When it comes to the solution's technical support, I would say it all depends on what the request is or who is...
Read full review of Splunk Cloud Platform »
Anonymous User
Senior System Administrator at a tech services company
Both quality and speed are lacking. Quality-wise, tickets sometimes go in circles, with unnecessary complications and...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Compliance Program Manager at a educational organization
To resolve issues in the Splunk platform, you need to wait in a queue and then open a ticket with the support team. I...
Read full review of Splunk Enterprise Security »
Anonymous User
IS Engineer at a hospitality company
I have never had an issue with Splunk’s support team. Every time I ask a question, I usually receive really quick...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a tech services company
They're good. They're quite good at providing the service for technical engineers as well.
Read full review of Splunk Observability Cloud »

Review 1 of 30

Technical Support

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