Compare Tenable vs Trellix

Tenable

Based on 247 reviews.

Trellix

Based on 433 reviews.

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

Tenable.io Web Application Scanning

IMDEX

Tenable Cloud Security

Tyler Technologies, Bilfinger, BarkBox, MongoDB, airSlate, Adama, Latch, Cloudinary, Riskified, AppsFlyer, IntelyCare, Aidoc, 42Dot, and more.

Popular Solutions

Tenable Nessus

14 reviews

Tenable Security Center

11 reviews

Tenable Vulnerability Management

11 reviews

Trellix Endpoint Security Platform

20 reviews

Trellix MOVE AntiVirus

7 reviews

Trellix Network Detection and Response

7 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Government

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »

Review 1 of 5

Felipe Antoniazzi
Cybersecurity Engineer Lead at a healthcare company
In my field, I have been in the information security area for 17 years, and I am currently working in my position for...
Read full review of Trellix Collaboration Security »
GANESAN K
Senior Technical Engineer at a security firm
We have been distributing Trellix DLP solutions for around 5 to 6 years because we have our DLP customers. When going...
Read full review of Trellix DLP »
CESARCASTRO
Committee Of IT Cybersececurity at a energy/utilities company
We are in the energy market, specifically in energy generation. We got the Trellix EDR installed in most endpoints.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Kumaresan B
Senior Technical Support Engineer at a consultancy
We block DMARC for incoming mails and have threat detection enabled to block or identify any spam mail received in...
Read full review of Trellix Email Security »
Bhupesh-Sharma
Large account Manager at a media company
We do not use Trellix Intrusion Prevention System; rather, we sell the Trellix Intrusion Prevention System solution....
Read full review of Trellix Intrusion Prevention System »

Review 1 of 5

Customer Service

Iwegbue Godspower Isioma
Cyber Security Analyst at a tech services company
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Venugopal Potumudi
Senior Consultant at a tech vendor
We generally don't have a lot of requirements for tech support with Tenable. We have been using it for so long, we...
Read full review of Tenable Nessus »
Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
Communication with Tenable Vulnerability Management support occurs on average two to three times monthly because our...
Read full review of Tenable Vulnerability Management »
Tharaka Shameera
Intent Manager at a university
The solution’s tech support team is very helpful.
Read full review of Tenable Security Center »
Mohamed-Helmy
Chief Information Security Officer at a financial services firm
Tenable technical support needs improvement.
Read full review of Tenable Security Center »
Buthainah Al-Balharith
Information Technology Security Engineer at a financial services firm
I haven't contacted the support team yet.
Read full review of Tenable Security Center »
SumeshKumar
Manager Cloud Security at a tech services company
Tenable Cloud Security's technical support is good. They can help you out if you get stuck with some issues.
Read full review of Tenable Cloud Security »
Pathick Kerketta
Manager (Information Security) at a tech services company
I have not contacted the support.
Read full review of Tenable Nessus »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
Alexandru Cioruta
Global Cybersecurity Presales Domain Lead Architect at a tech services company
The integration is between us and Tenable Identity Exposure. We have excellent technical support, and we have a great...
Read full review of Tenable Identity Exposure »
HATICE YAMAN
Cyber Security Analyst at a printing company
When we run into any problems, technical support is very helpful. I'm satisfied with the level of service on offer.
Read full review of Tenable.io Web Application Scanning »
NikhilGupta1
Senior Manager - SRE at a tech company
We've dealt with technical support on and off I would say. We keep talking to the technical support at times to get...
Read full review of Tenable Nessus »
JoaoManso
CIO / IT Consultant at a marketing services firm
Tenable's American technical support is excellent, though the European version is not quite as good as it takes...
Read full review of Tenable Security Center »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Owner at a tech services company
I've used the tech support a couple of times. I would say they are very good because they were able to say, "Hey,...
Read full review of Tenable Nessus »
Anonymous User
Information Security Engineer at a tech services company
The support, as well as the portal, is very good.
Read full review of Tenable Nessus »
MB24
IT Helpdesk at a manufacturing company
The customer service and support team at Tenable were extremely helpful. They assisted us with any questions and...
Read full review of Tenable Security Center »
Shay Chouker
CSO at a manufacturing company
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
Vinayaka R
Security Analyst at a consultancy
The technical support team responds promptly to basic issues. However, when faced with major issues or more complex...
Read full review of Tenable Vulnerability Management »
SivaMurali
Senior Cybersecurity Consultant at a tech services company
Customer service and support with Tenable is good. They are knowledgeable and responsive. I would rate their service...
Read full review of Tenable Security Center »
Fatjon Celaj
Network Security Delivery Manager at a tech services company
The technical support was responsive and helpful. We were trying different integrations and needed some assistance.
Read full review of Tenable Nessus »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Hatem Langar
Security Analyst at a tech services company
Tenable's technical support is good.
Read full review of Tenable Security Center »
Ganesh K
IT support at a tech vendor
The technical support is not good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Consultant at a tech consulting company
I never needed to contact support. It is very easy to understand and easy to configure.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
MadhavanSrinivasan
CEO at a consultancy
We have contacted technical support, once or twice when we have had issues with respect to some plugin related...
Read full review of Tenable Nessus »
Arun Seetha
Cyber Security Architect at a security firm
I am talking about their technical support, and it is good. However, there are times when I am dealing with certain...
Read full review of Tenable.io Container Security »
Anonymous User
Security Specialist at a security firm
Many times, I get some answers that are not suitable information for my query. Thus, I need to escalate our vendors...
Read full review of Tenable Vulnerability Management »
Taras Dubrova
BDM at a tech services company
Our vendor is Broadview, and they offer various support levels. In a typical scenario, with the initial level of...
Read full review of Tenable Cloud Security »

Review 1 of 30

Hamada Elewa
System Engineer - Security Presales at a comms service provider
The support from FireEye Network Security is not very good. Palo Alto and Fortinet have better support. I rate the...
Read full review of Trellix Network Detection and Response »
Dinesh Kaarthik
Technical Support Executive at a security firm
The customer support and service are good.
Read full review of Trellix DLP »
ShaneStutzman
CyberSecurity Engineer at a government
I rate customer service between an eight and nine. I have not had to use support too much, however, when I did, they...
Read full review of Trellix Endpoint Security Platform »
CESARCASTRO
Committee Of IT Cybersececurity at a energy/utilities company
Tech support may be tricky if the support comes from Asia experts. Eeryone here speaks spanish and I are not...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Roshan Jadhav
Technical Consultant at a security firm
I have communicated with Trellix technical support whenever I face challenges, and they have been supportive.
Read full review of Trellix DLP »
Peter Antoni
Product and Service Architect at a legal firm
My experience with the product's tech support is good.
Read full review of Trellix Endpoint Security Platform »
VishalSingh15
Head of Business at a tech services company
For a paid version of Trellix Endpoint Security, satisfying customer support can be experienced.
Read full review of Trellix Endpoint Security Platform »
Moizuddin Sayed
Senior IT Systems Administrator at a financial services firm
The technical support is very good, and we have never had problems with them.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Yaser_Altwailey
Network Engineer at a government
I have experience with technical support for the product. The support offered by the solution is good.
Read full review of Trellix MOVE AntiVirus »
S M Fazlul Haque
IT Lead Engineer, Information Technology at a comms service provider
We receive local technical support and this is networked, which allows them to to open a ticket for us.
Read full review of Trellix Endpoint Security Platform »
BernardLugalia
Cyber Security Engineer at a tech services company
The support isn't bad, but there is room for improvement in response time. Initially, I must generate a ticket, and...
Read full review of Trellix Collaboration Security »
RojeHay
Senior Security and Risk Management Analyst at a financial services firm
Their technical support is better than some of the competitors in the space. To make a direct comparison, it's...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Hitesh Dand
Manager- Process Excellence at a outsourcing company
Technical support is good. They respond faster.
Read full review of Trellix Endpoint Security Platform »
Chuck Bartenbach
CISO at a manufacturing company
I would rate technical support very well.
Read full review of Trellix Advanced Threat Defense »
John Matos
Senior Associate at a tech services company
I have not used their support.
Read full review of Trellix Endpoint Security Platform »
Archie Scorgie
Information Security Senior Advisor at a energy/utilities company
We do get quick responses from support. However, it sometimes takes a bit longer to reach the final solution,...
Read full review of Trellix Endpoint Security Platform »
Miguel Vergel Adajar
Systems Engineer at a tech services company
I have tried to contact the solution's technical support team. Whenever I tried to ask for partner support, the...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
IT Risk Management Engineer at a financial services firm
Customer Service: We're very happy with customer service. I can go on to the website and get live chat communication...
Read full review of Trellix Endpoint Security Platform »
Bhupesh-Sharma
Large account Manager at a media company
I rate the technical support a ten out of ten.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Lead Information Technology Specialist at a healthcare company
Customer Service: very good .... Technical Support: Technical support is excellent. We've worked with them a lot over...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
Technical support is good.
Read full review of Trellix Helix Connect »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: Excellent 8.5/10 Technical Support: 9/10 - Very fast support and engineers have good knowledge of...
Read full review of Trellix Endpoint Security Platform »
KarimBondok
Cyber security team lead at a financial services firm
The customer service and support are very fast. Trellix’s vendor support is excellent. They have responsive experts...
Read full review of Trellix Helix Connect »
Anonymous User
Cyber Security Manager at a tech services company
FireEye's technical support is okay, but its response time seems to have gotten slower recently.
Read full review of Trellix Helix Connect »
Anonymous User
Technical Executive at a tech vendor
McAfee has good support and they are very responsive.
Read full review of Trellix Endpoint Security Platform »
Ezzard De Lange
Senior Manager Operational Technology and Cyber Security at a energy/utilities company
We have not faced any issues with the technical support. Whenever we interface with them, we do not encounter any...
Read full review of Trellix Active Response »
Ariful Mondal
Global Data Architecture and Data Science Director at a non-profit
I have never required the support. I don't think that there is support for personal use. If you go the endpoint...
Read full review of Trellix MOVE AntiVirus »
Prashant_Pawar
Project Manager at a tech consulting company
FireEye responds promptly, and their support has been excellent so far.
Read full review of Trellix Endpoint Security Platform »
Pavithra Ahuja
Freelance consultant at a consultancy
I've never used technical support.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Presales Lead at a outsourcing company
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region,...
Read full review of Trellix Helix Connect »

Review 1 of 30

Technical Support

No Data Available

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