Compare Exabeam vs ExtraHop Networks

Exabeam

Based on 227 reviews.

ExtraHop Networks

Based on 28 reviews.

Latest Research

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NetMon

August 2026

ExtraHop Reveal(x) for IT Operations vs. NetMon

Updated: August 2026

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NetMon

August 2026

NetMon vs. ExtraHop Reveal(x) for IT Operations

Updated: August 2026

Sample Customers

NetMon

Sera-Brynn

ExtraHop Reveal(x) for IT Operations

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

ExtraHop Reveal(x)

Wood County Hospital

ExtraHop Reveal(x) 360

Wizards of the Coast

Popular Solutions

9 reviews

10 reviews

1 reviews

3 reviews

ExtraHop Reveal(x) for IT Operations

0 reviews

ExtraHop Reveal(x) 360

2 reviews

Top Industries

Construction Company

14%

Outsourcing Company

11%

Financial Services Firm

10%

Comms Service Provider

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
Read full review of LogRhythm SIEM »
Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
My company is currently looking at how we can have a better engagement with LogRhythm so that we can propose a...
Read full review of LogRhythm NDR [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Henri Heuvel
Technical Consultant at Axians
The typical use case for ExtraHop Reveal(x) that we use is from a security perspective, specifically Network Detect...
Read full review of ExtraHop Reveal(x) »
Out West
Project Manager and IT Management Consultant at a integrator
The focus of the solution has been more on interpreting the interrelationships or interactions between different...
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Lead IT Service Analyst at a manufacturing company
I use ExtraHop Reveal(x) 360 as our cloud-native NDR platform, with primary use cases including monitoring real-time...
Read full review of ExtraHop Reveal(x) 360 »

Review 1 of 3

Customer Service

Chris Young
Sr. Security Solutions Engineer at Redlegg
I've got a long history of working with LogRhythm, and currently, I'd give technical support a seven. I'd like to see...
Read full review of LogRhythm Axon [EOL] »
Joseph W.
System Administrator at GOLDENWEST FEDERAL CREDIT UNION
Initially, tech support was a solid ten out of ten when we first started. Over the last couple of years, they have...
Read full review of LogRhythm SIEM »
Monsur Ahmed
Software management at Midland Bank
We have consulted with the technical support team on a couple of things. I would say that they are ok.
Read full review of NetMon »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Vishal Kumar
Information Security Engineer at RapidCompute
The technical support for LogRhythm NetworkXDR is fine, and there's nothing that needs to be changed in it.
Read full review of LogRhythm NetworkXDR [EOL] »
Azhar Iqbal
Sr security information engineer at COMMTEL
The technical support for LogRhythm SIEM is good.
Read full review of LogRhythm SIEM »
KuldeepBurra
Co-Founder & Managing Director at Halainfosec
Customer support is quick enough. They were very static, but the response was good. The nature of the problem itself...
Read full review of NetMon »
Anonymous User
Manager Solutions Architect at a comms service provider
We are a gold partner. We've never faced any support issues. They are very helpful and responsive.
Read full review of LogRhythm SIEM »
Anonymous User
Security Architect at a leisure / travel company
They're pretty good. Sometimes I wish they would be a little bit quicker getting back to you, at least when you open...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a transportation company
I've had to engage LogRhythm technical support on many occasions. They've always been quick to respond and are very...
Read full review of LogRhythm SIEM »
Anonymous User
Director Information Security at Vail Resorts
I have not used LogRhythm technical support.
Read full review of LogRhythm SIEM »
Anonymous User
Network Security at a energy/utilities company
The LogRhythm support system is phenomenal. I can’t give those guys enough praise. If I have a problem or a question...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
Exceptional. One of our tickets had to go all the way to level three, but it was exceptionally covered well and the...
Read full review of LogRhythm SIEM »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Anonymous User
Security Consultant and Co-Founder at a tech consulting company
The UK-based technical support is good, and the engineering and lab teams based in the US are great.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Engineer at a transportation company
We've used them a few times. They were pretty good.
Read full review of LogRhythm SIEM »
Bavan Balakrishnan
Senior SOC Developer at XVE Security
The solution’s technical support is good.
Read full review of Exabeam »
Anonymous User
Senior Security Engineer at a tech vendor
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of LogRhythm SIEM »
MarkSemkiw
Senior Network Engineer
We have had a couple of custom logs built, but we don't call in that much.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a leisure / travel company
Technical support is fantastic.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Cyber Security Engineer at a healthcare company
I have not personally used it, but a co-worker has. So far, we're very happy with it.
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Anonymous User
Data Security Architect at a comms service provider
Their technical support isn't so great.
Read full review of NetMon »
Shane Addison
Information Security Officer at First Mid Bancshares Inc
Fortunately, we haven't had to deal with them a lot, but when we have we've had really good luck with them. They have...
Read full review of LogRhythm SIEM »
Briane Harris
SOC Analyst at a financial services firm
I open tickets frequently, especially in the beta program. To get the first response is usually a little slow, but...
Read full review of LogRhythm SIEM »
Anonymous User
Security Administrator at a tech services company
They were excellent and very knowledgeable.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at Aims Community College
It is really good. I've had a few interactions with them. The first was really good. The second one, he was good, but...
Read full review of LogRhythm SIEM »
SaiKrishna2
Cyber Security Engineer at Diyar United Company
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Info Security Specialist at a hospitality company
We've never had any problems. We have a few different platforms we run, for vulnerability management and the like....
Read full review of NetMon »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »

Review 1 of 30

Henri Heuvel
Technical Consultant at Axians
I would rate the technical support from ExtraHop a solid eight. It's not exceptional, but it's definitely not bad....
Read full review of ExtraHop Reveal(x) »
John Boake
Senior monitoring engineer at a financial services firm
They're great. I would rate them a ten out of ten.
Read full review of ExtraHop Reveal(x) »
Out West
Project Manager and IT Management Consultant at a integrator
Normally, what I find is I need to get past the initial support people and I end up talking to engineers fairly...
Read full review of ExtraHop Reveal(x) for IT Operations »
Amer_Alkhawaldeh
Account Manager at a tech services company
Problems with the response time from the technical support team crop up since support teams might be operating in a...
Read full review of ExtraHop Reveal(x) »
Henry-Steinhauer
Systems Engineer at LifePoint Health
I rate ExtraHop support nine out of 10. I've frequently worked with ExtraHop, and they've always been excellent.
Read full review of ExtraHop Reveal(x) »
Serena Bryson
Information Security Program Manager at a non-profit
The support from ExtraHop Reveal(x) is sporadic, it can be good and it can be poor. I rate the support from ExtraHop...
Read full review of ExtraHop Reveal(x) »
Seksan Srisakorn
Business Development Manager at Westcon-Comstor
The technical support is good and very fast. Support is rated an eight out of ten.
Read full review of ExtraHop Reveal(x) »
Anonymous User
Technical Manager at a tech services company
I would rate the technical support as very good.
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Technical Account Manager at a security firm
We've never had to contact technical support. We haven't had any major issues. Therefore, I wouldn't be able to rate...
Read full review of ExtraHop Reveal(x) »
Simon Sleightholm
Information Assurance and Security Manager at a healthcare company
The technical support is very good.
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Network Consultant at a non-profit
The technical support is good, very good. I would rate their technical support nine out of ten.
Read full review of ExtraHop Reveal(x) »
Anonymous User
Senior Solutions Engineer at a tech services company
Both customer service and support were outstanding when I was a customer. During our POC, they actually developed a...
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Works at jin networks
Their technical support is more effective and of better quality than other competitors. They have more people for...
Read full review of ExtraHop Reveal(x) 360 »
Anonymous User
Presales Consultant at a tech services company
We contacted the solution's technical support team for issues related to security layers.
Read full review of ExtraHop Reveal(x) »
Anonymous User
Cyber Security Engineer II at a healthcare company
The solution's technical support is great. Unlike other vendors that take more than two months to fix simple...
Read full review of ExtraHop Reveal(x) »
Bintang Parlindungan Siagian
Operations Team Member at Putra Perdana International
We usually do the technical parts ourselves because the deployment and the integration are quite easy. We haven't...
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Technical Account Manager at a security firm
I would rate technical support a four out of five. There's a little room for improvement.
Read full review of ExtraHop Reveal(x) »
Dawid Van Der Merwe
Sales Engineer | Technical Sales | Pre-Sales at SUSE
99% of the time it was great. Only had one incident that took some time, but it was resolved eventually with a...
Read full review of ExtraHop Reveal(x) »
SHAIRAZ KHAN
Presales - Cyber Security at Digital14 UAE
In terms of support, it's always being backed from HQ. A lot of these vendors nowadays, such as ExtraHop or Fidelis,...
Read full review of ExtraHop Reveal(x) for IT Operations »
Seksan Srisakorn
Business Development Manager at Westcon-Comstor
I haven't directly dealt with technical support. We just use the solution to detect and respond and reach out to the...
Read full review of ExtraHop Reveal(x) 360 »
Anonymous User
Lead IT Service Analyst at a manufacturing company
The support we receive from ExtraHop is very good, responsive, and knowledgeable. ExtraHop support provides dedicated...
Read full review of ExtraHop Reveal(x) 360 »
Pasanj Pasanj
Network Security Engineer at Well Health
The customer support for ExtraHop Reveal(x) 360 has been good for me. Currently, I have not had any issues to reach...
Read full review of ExtraHop Reveal(x) 360 »

Review 1 of 22

Technical Support

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