Compare Exabeam vs ExtraHop Networks

Exabeam

Based on 228 reviews.

ExtraHop Networks

Based on 26 reviews.

Latest Research

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NetMon

April 2026

ExtraHop Reveal(x) for IT Operations vs. NetMon

Updated: April 2026

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NetMon

April 2026

NetMon vs. ExtraHop Reveal(x) for IT Operations

Updated: April 2026

Sample Customers

NetMon

Sera-Brynn

ExtraHop Reveal(x) for IT Operations

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

ExtraHop Reveal(x)

Wood County Hospital

ExtraHop Reveal(x) 360

Wizards of the Coast

Popular Solutions

11 reviews

11 reviews

2 reviews

3 reviews

ExtraHop Reveal(x) for IT Operations

0 reviews

ExtraHop Reveal(x) 360

0 reviews

Top Industries

Financial Services Firm

12%

Construction Company

11%

Comms Service Provider

Marketing Services Firm

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Engineer at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Henri Heuvel
Technical Consultant at Axians
The typical use case for ExtraHop Reveal(x) that we use is from a security perspective, specifically Network Detect...
Read full review of ExtraHop Reveal(x) »
Maksym Toporkov
Head of Research And Development at Quipu GmbH
We were seeking a solution that can effectively identify security incidents within our networks, providing a level of...
Read full review of ExtraHop Reveal(x) 360 »
Out West
Project Manager and IT Management Consultant at a integrator
The focus of the solution has been more on interpreting the interrelationships or interactions between different...
Read full review of ExtraHop Reveal(x) for IT Operations »

Review 1 of 3

Customer Service

Monsur Ahmed
Software management at Midland Bank
I find their assistance valuable and I must commend the helpfulness of their reporting. I would rate it seven out of...
Read full review of LogRhythm NDR [EOL] »
AYOUB ECH-CHKAF
Security Operations Center Analyst (L2 at Thales
The solution's technical support team is good.
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
Haitham AL-Sarmi
Information Security Analyst at a financial services firm
The solution has good technical support. I would rate the technical support from LogRhythm NextGen SIEM a four out of...
Read full review of LogRhythm SIEM »
Anonymous User
Cybersecurity Solutions Architect at a tech vendor
I would rate the presale support 3 out of 5. They could be in contact more and give more information. It's average. I...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at Aims Community College
It is really good. I've had a few interactions with them. The first was really good. The second one, he was good, but...
Read full review of LogRhythm SIEM »
Anonymous User
Director Information Security at Vail Resorts
I have not used LogRhythm technical support.
Read full review of LogRhythm SIEM »
Gordon Wallum
IT Security Administrator at a energy/utilities company
They're hard to get a hold of. We've tried to work with a couple of engineering department guys there. We've called...
Read full review of LogRhythm SIEM »
Anonymous User
Director Of Infrastructure And Security
It is very good. LogRhythm has also contributed some sales engineers to help us, We have also participated in a...
Read full review of LogRhythm SIEM »
Anonymous User
Technical Systems Analyst
Technical support has been great. I will be honest with you, I think that's one of the strengths of LogRhythm. Every...
Read full review of LogRhythm SIEM »
Anonymous User
Sec Eng at a financial services firm
There were a lot of support calls we went through, and they would tweak and change a few settings here and there....
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a consultancy
Tech support has been good. They have fixed whatever has been bothering me when I contact them.
Read full review of LogRhythm SIEM »
Anonymous User
Product Technical Manager at a tech company
The technical support is excellent. You can find many pre-built rules, visualization dashboards, or the Kibana...
Read full review of NetMon »
Anonymous User
Sr. Mgr of Network Operations at a comms service provider
Customer Service: 9/10. Technical Support: 9/10.
Read full review of LogRhythm SIEM »
Punit Patel
Senior SIEM Engineer at a financial services firm
Tech support's always been great. Every time I had an issue, I'd go in, open up a support ticket. I usually get an...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a leisure / travel company
Technical support is fantastic.
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at Connex Information Technologies
LogRhythm UEBA has very responsive technical support.
Read full review of LogRhythm UEBA [EOL] »
Sadat Mohammad Rifat
Business Manager at LS Systems Philippines
We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the...
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
Read full review of LogRhythm SIEM »
Steve Bonek
Information Security Manager at a tech vendor
Tech support's been great. Every time we work with them on any upgrades or any questions about any of the anything we...
Read full review of LogRhythm SIEM »
Anonymous User
EMS-Scada Infrastructure Engineer at a energy/utilities company
It is a great experience all the time working with them. They are very useful, if they don't have the answer, they...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a non-profit
I have used tech support in the past and it is great. I definitely recommend tech support, we do go to the LogRhythm...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
The response time is the issue at hand and needs improvement.
Read full review of LogRhythm UEBA [EOL] »
Deepanshu Hans
Solution Architect at CTC
I have never communicated with Exabeam's technical support and customer service. What I have heard about their...
Read full review of Exabeam »
Shreenkhala Bhattarai
Cyber Security Researcher at a tech services company
The technical support is great.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a transportation company
I've had to engage LogRhythm technical support on many occasions. They've always been quick to respond and are very...
Read full review of LogRhythm SIEM »
Anonymous User
IT Analyst at a energy/utilities company
We've used them many times. I'd say overall good. I was actually an ArcSight user at a previous company, I'd rank...
Read full review of LogRhythm SIEM »
Anonymous User
Graduate Student at a tech services company
The customer support was quite good. They had a solid customer support platform, and their responses were always very...
Read full review of Exabeam »
Jason Gagnon
Senior Cyber Security Engineer at a individual & family service
I do more the architecting, engineering, and implementation, versus analysis. The only thing I would say in...
Read full review of LogRhythm SIEM »

Review 1 of 30

Out West
Project Manager and IT Management Consultant at a integrator
Normally, what I find is I need to get past the initial support people and I end up talking to engineers fairly...
Read full review of ExtraHop Reveal(x) for IT Operations »
Amer_Alkhawaldeh
Account Manager at a tech services company
Problems with the response time from the technical support team crop up since support teams might be operating in a...
Read full review of ExtraHop Reveal(x) »
John Boake
Senior monitoring engineer at a financial services firm
They're great. I would rate them a ten out of ten.
Read full review of ExtraHop Reveal(x) »
Henry-Steinhauer
Systems Engineer at LifePoint Health
I rate ExtraHop support nine out of 10. I've frequently worked with ExtraHop, and they've always been excellent.
Read full review of ExtraHop Reveal(x) »
Serena Bryson
Information Security Program Manager at a non-profit
The support from ExtraHop Reveal(x) is sporadic, it can be good and it can be poor. I rate the support from ExtraHop...
Read full review of ExtraHop Reveal(x) »
Henri Heuvel
Technical Consultant at Axians
I would rate the technical support from ExtraHop a solid eight. It's not exceptional, but it's definitely not bad....
Read full review of ExtraHop Reveal(x) »
Simon Sleightholm
Information Assurance and Security Manager at a healthcare company
The technical support is very good.
Read full review of ExtraHop Reveal(x) for IT Operations »
Dawid Van Der Merwe
Sales Engineer | Technical Sales | Pre-Sales at SUSE
99% of the time it was great. Only had one incident that took some time, but it was resolved eventually with a...
Read full review of ExtraHop Reveal(x) »
Anonymous User
Senior Solutions Engineer at a tech services company
Both customer service and support were outstanding when I was a customer. During our POC, they actually developed a...
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Works at jin networks
Their technical support is more effective and of better quality than other competitors. They have more people for...
Read full review of ExtraHop Reveal(x) 360 »
Anonymous User
Technical Account Manager at a security firm
We've never had to contact technical support. We haven't had any major issues. Therefore, I wouldn't be able to rate...
Read full review of ExtraHop Reveal(x) »
Anonymous User
Network Consultant at a non-profit
The technical support is good, very good. I would rate their technical support nine out of ten.
Read full review of ExtraHop Reveal(x) »
Seksan Srisakorn
Business Development Manager at Westcon-Comstor
I haven't directly dealt with technical support. We just use the solution to detect and respond and reach out to the...
Read full review of ExtraHop Reveal(x) 360 »
Bintang Parlindungan Siagian
Operations Team Member at Putra Perdana International
We usually do the technical parts ourselves because the deployment and the integration are quite easy. We haven't...
Read full review of ExtraHop Reveal(x) for IT Operations »
Seksan Srisakorn
Business Development Manager at Westcon-Comstor
The technical support is good and very fast. Support is rated an eight out of ten.
Read full review of ExtraHop Reveal(x) »
SHAIRAZ KHAN
Presales - Cyber Security at Digital14 UAE
In terms of support, it's always being backed from HQ. A lot of these vendors nowadays, such as ExtraHop or Fidelis,...
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Cyber Security Engineer II at a healthcare company
The solution's technical support is great. Unlike other vendors that take more than two months to fix simple...
Read full review of ExtraHop Reveal(x) »
Anonymous User
Technical Account Manager at a security firm
I would rate technical support a four out of five. There's a little room for improvement.
Read full review of ExtraHop Reveal(x) »
Anonymous User
Technical Manager at a tech services company
I would rate the technical support as very good.
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Presales Consultant at a tech services company
We contacted the solution's technical support team for issues related to security layers.
Read full review of ExtraHop Reveal(x) »

Review 1 of 20

Technical Support

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