Compare Qlik vs Quest Software

Since 1987, Quest has provided software solutions for the constantly evolving world of enterprise IT. Quest solutions protect and empower users and data, streamline IT operations and harden cybersecurity from the inside out. Quest has the experience to help you manage and monitor your databases, take control of your hybrid environments and secure them all with security solutions that ensure you are ready for the next threat.

Sample Customers

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

Qlik Talend Cloud

Aliaxis, Electrocomponents, M¾NCHENER VEREIN, The Sunset Group

SharePlex

Bodybuilding.com, Priceline.com, Ameco Beijing, Viasat, SK Broadband

Toad Data Point

Concordia University

erwin Data Intelligence

Oracle, Infosys, GSK, Toyota Motor Sales, HSBC

erwin Data Modeler

Premera, America Honda Motors, Aetna, Kaiser Permanente, Dental Dental Cali, Cigna, Staples

Popular Solutions

9 reviews

12 reviews

13 reviews

7 reviews

KACE Systems Management Appliance (SMA)

2 reviews

Quest Foglight for APM [EOL]

0 reviews

Top Industries

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sushrit Moundekar
Program Manager at a consultancy
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at a computer software company
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Anonymous User
Cloud Data Architect at a comms service provider
I have been using Stitch for the last five years. My main use case for Stitch is to ingest SFDC data and also Google...
Read full review of Stitch »

Review 1 of 5

Jeff Manuszak
CTO at a consultancy
As a managed services provider, we use it to store the internal backups for our own data and our customer data. As an...
Read full review of QoreStor »
Alton Thibodeaux
Data Warehouse Architect at a healthcare company
I work for CVS with a pretty big database as a data modeler on the PBMs, the Caremark PBM side, which is the Pharmacy...
Read full review of erwin Data Modeler »
Stuart Dairiki
Senior IT Manager at a wholesaler/distributor
I primarily use the solution for database monitoring, specifically for Oracle, Microsoft SQL Server, Postgres, SAP...
Read full review of Foglight for Databases »
Jog Raj
Senior Consultant at a computer software company
erwin Data Intelligence serves two primary use cases: one is where people use it as a data catalog, which is one of...
Read full review of erwin Data Intelligence »
Aaron Payne
ERP Manager at a tech services company
We primarily use Toad Data Point for end users where SQL Developer does not provide sufficient tooling. Toad Data...
Read full review of Toad Data Point »

Review 1 of 5

Customer Service

Prashanth Reddy
Technical Lead at a tech vendor
I have used the support. If we have issues we contact them and they provide us with a solution. They are good.
Read full review of Qlik Compose »
AaronRumley
Software Engineer at a tech consulting company
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Talend Open Studio [EOL] »
KrishnaBaddam
Presales Manager at a tech consulting company
There is a proper product support team. I heard that with the new tools like Qlik AutoML, there is a delay in the...
Read full review of Qlik Replicate »
Prashanth Reddy
Technical Lead at a tech vendor
I rate the support from Qlik Replicate an eight out of ten.
Read full review of Qlik Replicate »
Archan Chatterje
Consultant at a computer software company
We contact support frequently, and they are great. I haven't had a bad experience yet.
Read full review of Qlik Talend Cloud »
Luciano Vernaglia
Partner at a computer software company
Local support from the Talend Data Management Platform can be in Portuguese and sometimes they do not have a...
Read full review of Qlik Talend Cloud »
Ian Hume
Junior Business Intelligence Developer at a energy/utilities company
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Anonymous User
Analytics Application Consultant Manager at a computer software company
Customer Service: 8/10 Technical Support: 8/10
Read full review of QlikView »
Anonymous User
Executive Director and Business Unit Manager at a tech company
I consulted a lot of product forums, but I did not ask for support from Talend.
Read full review of Qlik Talend Cloud »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of QlikView »
Luiz DePaula
IS Sr Reporting Specialist at a healthcare company
The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However,...
Read full review of Qlik Sense »
Jay Sto Tomas
Board Member at a real estate/law firm
We haven't availed ourselves of technical support yet so I don't know.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Director at a comms service provider
We've used the technical support team a few times and they were very helpful. So I'm really satisfied with the...
Read full review of Talend Data Fabric »
Anonymous User
IT Manager at a consumer goods company
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied.
Read full review of QlikView »
Jhornber
Director, BI & Analytics at a leisure / travel company
Customer Service: Customer service was/is excellent. Technical Support: Our need for technical support has been...
Read full review of QlikView »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Developer
I have not had direct contact. Currently (with Qlik Sense), I am working with Qlik local partners, not directly.
Read full review of QlikView »
Anonymous User
IT Specialist at a manufacturing company
Customer Service: 9/10. Technical Support: 8/10.
Read full review of QlikView »
Badrakh V
Information System Architect at a tech services company
We have not been in contact with technical support. Any problems that we have had so far, we have been able to solve...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Head of Qlikview IT at a financial services firm
I rate technical support 10/10, excellent. Qlik as well as our local QlikView Partner, QlikView SA, provides...
Read full review of QlikView »
Marco Antonio Cavallo Jr.
Head of Alliances at a consultancy
Qlik should have more people working for support and be faster, especially for large clients. The SLA is 24 hours for...
Read full review of Qlik Compose »
Anonymous User
Beslutstödsutvecklare at a tech company
Customer Service: Customer service is very good. Technical Support: Customer service is excellent.
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at a tech vendor
Customer Service: It's very good. Technical Support: I haven't had a need to contact them.
Read full review of QlikView »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
P&C Underwriting Analyst at a insurance company
Customer Service: Customer service has been good and everything has been hands-on. Technical Support: This type of...
Read full review of Qlik Sense »
Anonymous User
Senior BI Consultant (Qlikview) at a tech services company
Technical support is very good. They are always available on providing guidelines.
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Other team members work with support levels 1, 2, and 3 with no issues.
Read full review of Qlik Gold Client »
Anonymous User
Sr Data Analyst at a consultancy
We use support from the community.
Read full review of Qlik Sense »

Review 1 of 30

Nick Hairapetian
Technical Expert II TEC05 - Technical Manager at a financial services firm
Most of the time, their support is pretty good. Sometimes, it could be better.
Read full review of Recovery Manager for Active Directory »
Raza Zaidi
IT Infrastructure Manager at a tech company
They were fine. It was not super support or tech job. They were neither great nor bad.
Read full review of KACE Asset Management Appliance »
Habib Bilfaqi
Technology Evangelist at a tech company
We contacted the technical support team many times. Sometimes, they provide good services. However, they usually take...
Read full review of On Demand Migration »
JamesBlack
Owner at a tech services company
I have not been in contact with technical support.
Read full review of Toad for Oracle »
Scott Tweed
Windows Engineer at a tech services company
I have never had to contact technical support.
Read full review of KACE Systems Management Appliance (SMA) »
Adam Augustín
Country Manager at a computer software company
They have top-notch technical support. You might need to wait a day or two, however, there is also an option to buy...
Read full review of KACE Asset Management Appliance »
Anonymous User
Senior Data Architect at a insurance company
Customer Service: Outstanding Technical Support: Outstanding
Read full review of erwin Evolve »
Anonymous User
Software Engineer III at a tech services company
Customer Service: 4 out of 5 – Every once in a while it would be hard to get the proper help through their ticketing...
Read full review of Quest Foglight for APM [EOL] »
Anonymous User
Self Employed, Software Developer, Energy Expert
I only really contact my supplier when i need to upgrade. Support is good.
Read full review of Toad for Oracle »
AlexOltean
Technical architect at a manufacturing company
We have contacted technical support and they've been very good.
Read full review of NetVault Plus »
Anonymous User
Database Administrator at a tech vendor
I've always had good experience with Dell Support, who we use for other products as well. All of my queries have been...
Read full review of Quest Foglight for APM [EOL] »
Anonymous User
Sr Manager Business Intelligence & Data Governance at a retailer
They have excellent support and appreciate constructive feedback on the tool and any opportunities to improve.
Read full review of Toad Data Point »
Anonymous User
Senior Director at a retailer
In terms of the support that I'm getting, I'm able to get all my requests fulfilled. The only thing that happened was...
Read full review of erwin Data Intelligence »
Tomasz Zagubin
Analyst at a pharma/biotech company
I rate erwin's support a five out of ten based on the one experience I had with them. I haven't interacted with...
Read full review of erwin Data Intelligence »
Kurtis Roosevelt
IT Administrator at a construction company
We have a support contract with them. If there is a critical issue, I can call them and talk to somebody. The...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Senior Solution Architect at a pharma/biotech company
I rate erwin's support a nine out of ten.
Read full review of erwin Data Intelligence »
Anonymous User
Systems Engineer at a financial services firm
Any time I've had to deal with their technical support, they've responded quickly and they're pretty thorough in...
Read full review of KACE Systems Management Appliance (SMA) »
Christian Städtler
IT Manager at a educational organization
The technical support has these pages, subpages, etc. If we can't find it on the Internet, then we go through...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Systems Engineer at a tech services company
The technical support is good.
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Works
I have never experienced any issues with customer service. Everything went smoothly.
Read full review of Toad Data Point »
Abhirup Sarkar
Director, Middle East, East India & SAARC at a tech company
We have a support team here in India that has been helpful. We have not reached out to the global support for Quest...
Read full review of KACE Asset Management Appliance »
Anonymous User
Senior IT Auditor at a financial services firm
The solution has a good support center. They provide responses quickly, in about a day.
Read full review of erwin Data Modeler »
Anonymous User
Senior Administrator at a healthcare company
The support is okay. I would rate them a seven out of ten.
Read full review of Foglight for Databases »
Daniel Nesnídal
Backup Engineer at a computer software company
I have used their support. When there is something that we are not able to solve, we have the option to go to the...
Read full review of NetVault Plus »
Rajat Wadhwani
Process Data Engineer (Subsurface and Wells) at a energy/utilities company
Has great support for any technical hiccups.
Read full review of Toad Data Modeler »
Yang Jiao
Senior Data Scientist at a consultancy
I have contacted their technical support several times. The quality and speed of their support are excellent;...
Read full review of erwin Data Modeler »
Anonymous User
IT Support Specialist at a tech company
I never had to deal with support channels.
Read full review of Quest Foglight for APM [EOL] »
Tim Herrmann
Laboringenieur / Computeringenieur at a university
What has been very good for me has been the ITNinja websites where I can look for information. For example, if I need...
Read full review of KACE Systems Management Appliance (SMA) »
Stephan Williams
Computer Support Specialist at a financial services firm
The technical support is pretty good but we still have cases pending. There is one case that we have had open for...
Read full review of KACE Systems Management Appliance (SMA) »
Abhijit Arun Gujare
Sr. Oracle DBA at a comms service provider
We have Premier Support. As a result, any type of support case we submit is looked into almost instantaneously. We...
Read full review of SharePlex »

Review 1 of 30

Technical Support

No Data Available

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