Compare Emplifi vs SAP

Emplifi

SAP

Based on 1630 reviews.

Sample Customers

Emplifi Platform

Domino's, Land O'Lakes, McCormick & Co., B&G Foods, Bush Brothers & Company

SAP CRM

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

SAP Sales Cloud

Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG

SAP Service Cloud

INICOM, Dulux

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Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Wael Elsagh
Solutions Architect at a computer software company
The support from SAP SuccessFactors is good. They were able to solve customer problems regarding integration between...
Read full review of SAP SuccessFactors »
Muhammad Faisal Rasheed
Assistant Manager MIS - Sales Division at a manufacturing company
My company's technical team and IT team may have had the need to contact the solution's technical support team.
Read full review of SAP S/4HANA »
FranciscoSantos
Director at a tech services company
I would give an overall rating of nine to technical support.
Read full review of SAP Data Services »
Rafal Zaborowski
Supply Chain Manager, Proxy, Matw Global D&I Council Memeber at a manufacturing company
Support for SAP is good, so I rate it nine out of ten.
Read full review of SAP Lumira »
FranciscoSantos
Director at a tech services company
I would rate customer service and support a four point five out of five.
Read full review of SAP Information Steward »
João Ferraz
Project Manager at a computer software company
The technical support is slow. We generally have low and medium-level incidents. I rate the technical support a three...
Read full review of SAP SuccessFactors »
Rajkumar V P
Director & CHRO at a computer software company
Technical support is a strong team.
Read full review of SAP HCM »
Haseen Perwez
SAP Chief Architect at a tech vendor
SAP's technical support is one of the best.
Read full review of SAP S/4HANA »
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company
I would rate SAP support a seven. In my experience, the level of support can vary depending on the customer’s...
Read full review of SAP Signavio Process Manager »
Crewmem67
IT Consultant at a university
I don't have any experience dealing with technical support.
Read full review of SAP SQL Anywhere »
Jayarami Reddy Pujeri
ERP Head at a manufacturing company
Customer service and support are of very high quality. They provide 24/7 onsite support, and I would rate their...
Read full review of SAP HANA »
Abhijit Misra
Director at a tech vendor
SAP has good support, and it rates eight out of ten.
Read full review of SAP Marketing Cloud »
Kumar Saurav
Director - SAP BTP at a tech services company
Technical support is quite good, no complaints there.
Read full review of SAP S/4HANA »
Anonymous User
Data Warehouse Manager
Customer Service: Difficult. There is a story that SAP received a list with 150 bugs in SAP BW in combination with...
Read full review of SAP NetWeaver Business Warehouse »
CSD174561
Chief of Systems Development at a non-tech company
We haven't used technical support in about two years so I don't think I can give a fair answer to this question.
Read full review of SAP Business Warehouse »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
In terms of support, it has been really good. They have a good understanding of the product.
Read full review of SAP Analytics Cloud »
Samuel Kowontan
BI Analytic at a financial services firm
The solution's deployment is still in the development phase, and we have yet to go live. Therefore, I have yet to...
Read full review of SAP S/4HANA »
Anonymous User
HCM Solution Architect, SAP and SuccessFactors at a tech services company
Technical support is 7/10.
Read full review of SAP SuccessFactors »
Anonymous User
Business Intelligence Applications Team Leader at a energy/utilities company
Customer Service: Patchy. Depending on the product with the issue (eg WebI or Information Steward) the responses can...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Vipin-Kumar
Owner at a computer software company
The service support is fabulous. There are a lot of knowledge bases available, white papers, and technical articles....
Read full review of SAP Business One »
Sai Kalyan RamChintapalli
IT Manager at a insurance company
I've contacted the technical support for SAP Business Warehouse, which was wonderful. Once you buy the SAP Business...
Read full review of SAP Business Warehouse »
Anonymous User
Process Integration Tech Lead at a manufacturing company
Technical support has been excellent.
Read full review of SAP Cloud Platform »
Angel Pineda
Data Architect at a construction company
The solution's technical support is pretty good, which likely owes itself to the enterprise contact we have with SAP....
Read full review of SAP Information Steward »
Anonymous User
Financial Controller at a logistics company
We haven't contacted technical support through SAP. We have a local support partner here. When we have some small...
Read full review of SAP Business One »
Renaud Motuelle
SAP Technical Director at a tech services company
The technical support is okay, although it can be improved because sometimes it takes too long to get the correct...
Read full review of SAP BW4HANA »
AllaShlafir
Development & ERP Technologies Department Manager at a aerospace/defense firm
Technical support is okay, but not great. It seems like there are a lot of SAP support packages that are coming out...
Read full review of SAP HANA »
Chijindu Oziogu
Project accountant at a financial services firm
I absolutely would recommend the customer service.
Read full review of SAP S/4HANA »
Anonymous User
Data Lead at a comms service provider
I've never personally dealt with technical support. It's the IT team that usually handles any problems. The CVO...
Read full review of SAP Master Data Governance »
Anonymous User
Manager at a consultancy
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly...
Read full review of SAP Master Data Governance »
Anonymous User
Associate Solution Architect at a tech services company
The solution's technical support is good. Until now, wherever I go to work for different clients, like oil and gas...
Read full review of SAP Cloud Platform »

Review 1 of 30

Technical Support

No Data Available

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