Compare DigitalPersona vs ManageEngine

DigitalPersona

ManageEngine

Based on 370 reviews.

Sample Customers

DigitalPersona Pro

First Bank

ManageEngine Password Manager Pro

Australian Catholic University

Popular Solutions

ManageEngine ServiceDesk Plus

13 reviews

ManageEngine Endpoint Central

10 reviews

ManageEngine OpManager

9 reviews

Top Industries

No Data Available

Financial Services Firm

Construction Company

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

ManojNair2
Director at a tech services company
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product....
Read full review of ManageEngine Patch Manager Plus »
Burak Karakurt
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was used as a central log collecting system from all Unix and Windows servers that our products...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at Elitbuzz Technologies Ltd
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Prashanth Magadi
Principal Engineer at a financial services firm
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the...
Read full review of ManageEngine Site24x7 »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »

Review 1 of 5

Customer Service

No Data Available

Sivakumar Murugavel
Head Of IT Infrastructure Network Security and Compliance at LMW
We get good support, even though we currently use the basic version. They are responsive. We get good support as of now.
Read full review of ManageEngine ServiceDesk Plus »
ManojNair2
Director at a tech services company
In terms of technical support from ManageEngine, I would rate them an eight to nine. They are pretty available. Phone...
Read full review of ManageEngine Patch Manager Plus »
Mohamed Wanas
NOC Service Desk Team Lead at MORO
Since we are not their premium customers, they don't answer our concerns quickly. It takes some time to get answers...
Read full review of ManageEngine ServiceDesk Plus »
Sampath Gunawardena
Head Of Customer Support at NCinga
I was able to get some support from the community but as an end user, I'd like to be able to get support from the...
Read full review of ManageEngine ServiceDesk Plus »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
I have been in touch with the ManageEngine technical support. They have been amazing when it comes to helping. I...
Read full review of ManageEngine Log360 »
Ajayi Oluwaseun
System administrator at Nigeria LNG Limited
The product's response is slow.
Read full review of ManageEngine OpManager »
Hussein Taha
IT Enterprise System Administrator at Nafeza
I rate customer service and support a six out of ten.
Read full review of ManageEngine ADAudit Plus »
AliImran
Network Administrator at a manufacturing company
Technical support from ManageEngine has never been utilized.
Read full review of ManageEngine ADManager Plus »
Anonymous User
IT Administrator at a retailer
Technical support is good. Not excellent but I can say it's good. We are satisfied.
Read full review of ManageEngine OpManager »
Anonymous User
Technical Support at a computer software company
Technical support is very excellent actually.
Read full review of ManageEngine PAM360 »
Srijith Chandran
Senior Manager at a consultancy
The support we get from ManageEngine is good.
Read full review of ManageEngine Vulnerability Manager Plus »
Nilanjan Karmakar
Senior Manager at a consultancy
The technical support is easy for me as I have a support architecture in place. It has been good for the software.
Read full review of ManageEngine ADAudit Plus »
Suraj Pethkar
System Administrator at Star india pvt ltd
We've never needed to contact the technical support.
Read full review of ManageEngine OpManager »
Leonardo Moraes
IT Manager at a tech services company
I'd rate the solution nine out of ten in terms of support. They do offer support in Portuguese, which is helpful,...
Read full review of ManageEngine Endpoint Central »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
ManageEngine has great customer support.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Llahir Albar
Technical Solution Specialist at Crypto-gen
The rating for support would be six out of ten for ManageEngine OpManager. Both the expertise and time response...
Read full review of ManageEngine OpManager »
Glad I
Regional IT Operations Manager at Wallem Group Limited
The application support is effective. We can communicate with the agents by email, telephone, or online chat. I rate...
Read full review of ManageEngine Endpoint Central »
MohammedShaheer
IT Administrator at Qatar Diyar
I rate the technical support an eight out of ten. They are good, but sometimes the developers in technical support...
Read full review of ManageEngine ADAudit Plus »
Louis Chung
IT Projects Manager at a energy/utilities company
We haven't had to contact their technical support. So far this solution is working well and doing what it's supposed...
Read full review of ManageEngine Endpoint Central »
Anonymous User
IT Service Management Specialist at a tech services company
Their support is good.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
CIO at ECGC LTD.
We have a lot of contact with their customer support and they have been responsive.
Read full review of ManageEngine EventLog Analyzer »
Anonymous User
Senior Modern Workplace Expert at a insurance company
ManageEngine's support is one of the best, I would say. We have chat support, so I can immediately ping someone in...
Read full review of ManageEngine Endpoint Central »
Krishna Krishna
System Administrator at Computer Network Systems
Technical support is very good.
Read full review of ManageEngine OpManager »
Albeez
IT Director at DAR AL ARKAN
Customer Service: I would give customer service a rating of 7/10. Technical Support: I would give technical support a...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Support Manager at a financial services firm
In South Africa, the OpManager system is fairly new. With the current support structures in place, the support team...
Read full review of ManageEngine OpManager »
Anonymous User
User Support Specialist at a non-profit
The response time is great, but it takes time for them to resolve an issue.
Read full review of ManageEngine Endpoint Central »
Nayef Hamzeh
IT Manager at cmc
Technical support has been very good.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Security Officer at a mining and metals company
I have not been in contact with technical support, although my understanding is that it is fine and we are satisfied...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Ict Manager at a transportation company
The technical support is good because we are in direct contact with the development team technician in India. I would...
Read full review of ManageEngine Endpoint Central »
Srinivasan Naidu
Senior System Engineer at Qatar Petroleum
They are helpful, but all the new feature deployment takes a lot of time, so it is not very responsive.
Read full review of ManageEngine Applications Manager »

Review 1 of 30

Technical Support

No Data Available

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