Compare Dell Technologies vs TIBCO

Dell Technologies

Based on 2623 reviews.

TIBCO

Based on 207 reviews.

Sample Customers

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

LogLogic

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba

TIBCO tibbr

InterPortPolice, Thomson Reuters, Wingstop

TIBCO Cloud API Management

uShip, Sabre, TouchTunes, Best Buy, Cisco, Comcast, athenahealth, Coca-Cola Enterprises, CentralIndex.com, Constant Contact, Edmunds.com, FoodEssentials, Getty Images, Klout, Rovi, Rotten Tomatoes, Sportradar, TomTom, ACTIVE.com

TIBCO Streaming

Blendtec, Brembo, CargoSmart, Hunt Oil, Autodata, Bank of Montreal

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

175 reviews

10 reviews

5 reviews

4 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

EricLiu6
A VP at United Overseas Bank Limited (UOB)
The solution’s technical support is good.
Read full review of Dell PowerMax »
Ronaldo Pires De Andrade
Senior Storage Administrator at a tech vendor
I have contacted technical support multiple times. Support response is reasonable, and they usually reply in time....
Read full review of Dell PowerStore »
LeoPascubillo
Senior Consultant at Novare Technologies
I would rate their technical support as awesome. There is no problem with technical support. You can go to the...
Read full review of Dell PowerEdge R-Series »
Abful Momin
Network Administrator at Grameen communications
The solution’s technical support is very good. Once, our server's motherboard was not responding, and Dell replaced...
Read full review of Dell PowerEdge C- Series »
KARIM_HAMDY
Technical Service Consultant at International Turnkey Systems - ITS
I like the solution's technical support. I rate the technical support a ten out of ten.
Read full review of Dell PowerMax »
David Mhitarian
CTO at YazamcoPro
We use Dell technical support two to three times a year. They are professional and always meet our SLA time. However,...
Read full review of Dell PowerEdge R-Series »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is good.
Read full review of VMAX [EOL] »
Anas Kunnathiyil
Senior Information Technology Specialist at Ultimate Motors
The support is fine.
Read full review of Dell PowerEdge C- Series »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
Dell's technical support could be better.
Read full review of Dell XtremIO »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of Dell AppSync »
Anonymous User
Storage Management Specialist at a healthcare company
Technical support has been good, occasionally there are issues with the accents so a lot of times it's better with a...
Read full review of Dell Avamar »
Anonymous User
IT-Systems Administrator at a manufacturing company
Most times, we take care of things on our own. Usually, when there is something that needs to be fixed or replaced,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax »
Anonymous User
Presales Technical Consultant at a tech services company
Technical support is okay. They often have patches and other solutions that can help resolve issues. However,...
Read full review of Dell NetWorker »
Hussein Harb
Director at mindIT
I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a...
Read full review of Dell PowerEdge R-Series »
Kees Van Vliet
VMware Specialist at Haaglanden Medisch Centrum
Tech support is generally good, but there can be challenges, especially when dealing with support from India....
Read full review of Dell PowerEdge R-Series »
ThiagoNunes
Gerente E Analista Chefe De Suporte Em Tecnologia at a consultancy
The customer support for Dell PowerEdge R-Series is great. We've always been well served. I would rate customer...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »
Wasi Rizvi
IT Specialist at a university
I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator...
Read full review of Dell NetWorker »
Mohamed Zein
Datacenter TeamLeader at Crystal Neworks Egypt
I have found the technical support very good.
Read full review of Dell PowerFlex »
Samr Momani
IT Director at Essra hospital
We had some performance issues after our initial setup and they managed to resolve all the problems. I haven't needed...
Read full review of Dell PowerVault »
Anonymous User
Station Manager at a tech services company
Dell support is proactive. I'm happy with their support. They're active and supportive.
Read full review of VxRail »
Anonymous User
Backup Administrator at a financial services firm
The technical support from EMC is quite good.
Read full review of Dell Avamar »
AlexOltean
Technical architect at a manufacturing company
If we are talking about Dell, their technical support is a nine out of ten. However, if we are referring to VMware,...
Read full review of VxRail »
Anonymous User
Sr System Expert at a healthcare company
The customer service after sale is very important. They respond within 24 hours of case submission, which is crucial...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Account Executive at a tech services company
I've contacted Dell tech support on many occasions for VxRail. I always put in a case with Dell on all the service...
Read full review of VxRail »
Anonymous User
Support Technician at a legal firm
Customer support is overall pretty good.
Read full review of Dell Business Laptops »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
The tool's support is good but they can do better.
Read full review of Dell PowerMax »
Anonymous User
Head Of IT at a consultancy
On a scale from one to ten, I rate the support a ten. For that, I have four-hour mission critical service, and that...
Read full review of Dell PowerEdge R-Series »
Vasanth_Kumar
Director Of Information Technology at a outsourcing company
We've dealt with technical support in the past. We dealt with HP, IBM, and Cisco a long time ago, and we find Dell...
Read full review of VxRail »

Review 1 of 30

Chan Sambopol
Manager, Core Banking Office at a financial services firm
I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had...
Read full review of TIBCO Jaspersoft »
Vinod_Parmar
Lead Solutions Architect at UNSW Australia
I rate TIBCO technical support as fantastic on a scale of one to ten. I give TIBCO a nine out of ten for technical...
Read full review of TIBCO BusinessWorks »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
Support is okay, sort of. They respond back, but sometimes it lags a bit.
Read full review of TIBCO Cloud API Management »
GouravSuri
Software Engineer (L4) at Uber
The solution's technical support is excellent.
Read full review of TIBCO ActiveMatrix BPM »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Choon Hwa Khoh
Head of Product Test at ams AG
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
I get involved at a later stage when the TIBCO team is not able to solve the problem or when we face challenges. If...
Read full review of TIBCO Cloud API Management »
AnkurMathur
Solutions Architect at Majesco
Since we use basic features, we generally do not require support.
Read full review of TIBCO Jaspersoft »
Ray Ochieng
Integration Lead at a comms service provider
There's a case that I raised some time back and it took almost two weeks, with them telling me they took it to the...
Read full review of TIBCO BusinessWorks »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
DWBI Developer at DST Worldwide Services Pvt Ltd
5/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Business Intelligence | IT Service Management at a comms service provider
Technical support is 6/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Anonymous User
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Vijay Bablani
Integration Architect at a consultancy
There is definitely some scope of improvement needed in the vendor/technical support area.
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Technical Architect at a financial services firm
Technical support is good.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Technical Architect at a tech services company
TIBCO's technical support is reliable and helpful.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Reports Developer / Business & Data Analyst at a engineering company
Technical support is excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Global Head of eCommerce Web Operations at a manufacturing company
Sometimes, we have had issues pushed back to us as our “issue”, which was proven not to be the case. This can happen...
Read full review of TIBCO Cloud API Management »
Anonymous User
Sr. Business Intelligence Developer at a computer software company
I would give the technical support an 8/10 rating.
Read full review of TIBCO Jaspersoft »
Anonymous User
Principal Consultant at a computer software company
Support can come in silver or gold packages. Consumers can select their level of support.
Read full review of TIBCO Managed File Transfer »
Anonymous User
Head of Technology Department at a comms service provider
TIBCO technical support is quick. Whenever we have an issue the support team is quick to get on the phone and resolve...
Read full review of TIBCO BusinessWorks »
Anonymous User
Assistant Manager at Allianz Malaysia
We rely on our vendor for technical support and have not been in contact with TIBCO.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Consultant at a consultancy
Customer Service: I am a technical guy, but according to the business, they are very responsive and generous....
Read full review of TIBCO Spotfire »
Anonymous User
Integration Analyst at a tech services company
Technical support is average.
Read full review of TIBCO Spotfire »
Veeresh-SHRINGARI
Portfolio Manager, AI & ML at a healthcare company
Technical support for the solution is good, but the community support offered is not as good as Tableau. I've noticed...
Read full review of TIBCO Data Science »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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