Compare Dell Technologies vs Snowflake Computing

Dell Technologies

Based on 2087 reviews.

Snowflake Computing

Based on 147 reviews.

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Dell PowerEdge R-Series

143 reviews

11 reviews

140 reviews

13 reviews

13 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

19%

Manufacturing Company

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

Customer Service

Reza Ahmed Tuhin
Manager, Enterprise Solution Business at Smart Technologies
Dell's technical support is quite good.
Read full review of Dell PowerEdge XE-Series »
Jan Zentgraf
Consultant at IXPACK GmbH
We are not satisfied with the support team. Support is confusing and time-consuming. It could be improved.
Read full review of Dell Technologies DataIQ [EOL] »
AmalludinYahya
Principal Engineer at AXS
For support of Dell PowerEdge MX- Series, I would rate Dell a seven, as their support for EMC storage is not as...
Read full review of Dell PowerEdge MX- Series »
Jude Tan
System Administrator at QGIRCO
Earlier, the technical support was from the UK or the US. There used to be a good flow to the technical support....
Read full review of Dell PowerEdge C- Series »
Sayed Zuber
Sr. Storage And Backup Engineer at OMNIdata Trading, Lda.
I rate Dell PowerMax support five out of 10. They didn't provide an adequate explanation and resolution when we had...
Read full review of Dell PowerMax »
Mohamed-Mousa
IT Manager at a media company
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge R-Series »
Jean Marie Omant
Senior System Network Administrator at a non-tech company
Directly, I have not needed to contact customer support, but my colleague has called Dell very rarely.
Read full review of Dell PowerEdge R-Series »
Mohammed Farooqui
Platform and Backup Support Senior Manager at a financial services firm
We have never contacted technical support for issues but the local Dell team in the Middle East is extremely...
Read full review of Dell PowerFlex »
Anonymous User
Senior Systems Engineer - Storage Resource Management at a tech services company
The technical support is very good.
Read full review of Dell VPLEX »
Anonymous User
Manager, Storage and Virtualization Infrastructure at a financial services firm
The technical support is pretty good with EMC.
Read full review of Dell PowerPath »
KobusRas
Infrastructure Solutions Architect at a computer software company
I have not interacted with support myself, but our technical engineers have. I have heard from them that the...
Read full review of Dell PowerFlex »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
ChristopheHensotte
IT System Engineer at a manufacturing company
The customer service is excellent, but we don't always get deployment support.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Specialist at a computer software company
At my current company, I have not yet needed to use their customer service, but at my previous company, I did a few...
Read full review of Dell PowerEdge R-Series »
Crispin Ferreira
Cloud Solutions Architect at a tech vendor
I evaluate the customer service support for Dell PowerEdge Rack Servers as pretty rock solid and top-notch,...
Read full review of Dell PowerEdge R-Series »
Kashif-Naseer
Unit Head - Technology Services at Shahnawaz Ltd
Dell technical support is very good. They reach out to me promptly, deliver replacement parts quickly, and have local...
Read full review of Dell PowerStore »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
David Devlin
Works at Government of Nova Scotia
The solution's service and technical support are excellent. I would rate them a ten out of ten.
Read full review of Dell PowerScale (Isilon) »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
I am very satisfied with Dell's technical support. They provide excellent help when needed.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
System Administrator at a tech services company
I have been satisfied with the technical support.
Read full review of Dell NetWorker »
RESC
Storage Solutions Architect at a manufacturing company
EMC technical support is great when you get the right resource. Like any other support center, they have levels of...
Read full review of VNX [EOL] »
Anonymous User
Geo-computing Manager at a energy/utilities company
Technical support has been alright and I would rate them an eight out of ten.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Hardware Team Leader at Giza Systems
The technical support is great. We haven't had any issues. The only problem, sometimes, is that you deal with vendors...
Read full review of Dell PowerFlex »
Anonymous User
Infrastructure Engineer at a healthcare company
Technical support has been top-notch.
Read full review of Dell SC Series »
Anonymous User
Group manager at a government
During the installation phase, Dell's support services are top-notch. I rate the technical support a six or seven out...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Engineering Manager at a media company
The technical support from Dell is satisfactory. There is always room for improvement in terms of response time and...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Senior SAN Engineer
Customer Service: EMC's customer service is excellent. Technical Support: Their technical support is great. They have...
Read full review of VNX [EOL] »
Anonymous User
Infrastructure Senior Specialist at a financial services firm
They are always in touch with us doing whatever they can.
Read full review of VxRail »
Anonymous User
System Engineer at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of VNX [EOL] »

Review 1 of 30

SurjitChoudhury
Data engineer at Cocos pt
When we started configuring Snowflake for our project development, we contacted support. They provided guidance on...
Read full review of Snowflake Analytics »
Simen Mikkelsen
Senior Data Engineer at ITMatter
I haven't directly contacted the technical support team of the product.
Read full review of Snowflake »
AyindeHammed
BI Developer at DivVerse LLC
I have not reached out to customer service, so I have no experience with them.
Read full review of Snowflake Analytics »
SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
Read full review of Snowflake »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
Manoj Kambli
Director at Hexaware Technologies Limited
I had connections mostly through my onshore counterpart, who is an ex-Snowflake employee, so we never faced challenges.
Read full review of Snowflake Analytics »
MedhaValvekar
Sr Manager at Cognizant
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
Read full review of Snowflake »
Avijit Bhattacharya
Senior Data Engineer at Warner Media Discovery
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
Read full review of Snowflake Analytics »
AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
Read full review of Snowflake »
Omar AKIL
Big Data & Cloud Manager at micropole
I find Snowflake's technical support to be highly responsive. They are exceptionally quick to address issues,...
Read full review of Snowflake Analytics »
Garima Goel
Associate Principal Engineer at Nagarro
I often communicate with the technical support of Snowflake Analytics. Initially, for developers, we had a team from...
Read full review of Snowflake Analytics »
Stephen Ebrey
Data Consultant at Omaze
I would rate the technical support for this solution a four out of five.
Read full review of Snowflake »
MandarGarge
V.P. Digital Transformation at e-Zest Solutions
Customer service has and support are at par with any professional Data Platform service.
Read full review of Snowflake Analytics »
Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Yusuf Arslan
Senior Data Architect at Anadolu Sigorta
Everything works fine, therefore, I haven't had much content with the technical support team.
Read full review of Snowflake Analytics »
DominicMackenzie
Senior data architect at a financial services firm
I have not had any experience with customer support, but I've heard it's good.
Read full review of Snowflake »
Anonymous User
Soullution Architech at a tech services company
The solution's customer service is good.
Read full review of Snowflake »
Anonymous User
Technology & Innovation at a consultancy
The technical support is pretty good, particularly if you are a more technical user. The people they have are quite...
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
The technical support of Snowflake is good.
Read full review of Snowflake »
Anonymous User
CEO at a computer software company
Their tech support is good. Their sales team is very technical, and they're able to speak to our engineers and walk...
Read full review of Snowflake »
Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
Read full review of Snowflake »
Anonymous User
Sr Lead Data & Information Architect at a pharma/biotech company
Technical support overall has been good. They are helpful and responsive. We have no complaints.
Read full review of Snowflake »
Yaniv Meir
BI & BIG DATA Director at Malam-Team
Their vendor is wonderful. I only have good words for them.
Read full review of Snowflake »
Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
Read full review of Snowflake Analytics »
Anonymous User
Principal Consultant at a tech services company
I've only contacted technical support a handful of times. I have, however, found them to be very savvy product-wise...
Read full review of Snowflake »
Anonymous User
Vice President, Data Architecture and Management at a financial services firm
Their support is good.
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
Read full review of Snowflake »
Anonymous User
Senior Snowflake Data Architect @ COOP Financials NC at a tech services company
The support is very good. We create tickets and they respond with a solution.
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
Read full review of Snowflake »

Review 1 of 30

Technical Support

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