Compare Dell Technologies vs Snowflake Computing

Dell Technologies

Based on 2294 reviews.

Snowflake Computing

Based on 150 reviews.

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Dell PowerEdge R-Series

168 reviews

146 reviews

9 reviews

12 reviews

13 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Construction Company

Financial Services Firm

18%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

Customer Service

Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
Because I am the inspector at our company I simply call my global instructor or another linked instructor if I need...
Read full review of Dell Avamar »
Yamandù Correa
Head of Infrastructure and Network Services at a computer software company
One of the key points for our partnership with Dell is the great support and human interaction. Not only for the...
Read full review of Dell PowerScale »
Sayed Zuber
Sr. Storage And Backup Engineer at a comms service provider
I rate Dell PowerMax support five out of 10. They didn't provide an adequate explanation and resolution when we had...
Read full review of Dell PowerMax »
Pawel Augustyn
System Advisor at a tech services company
Technical support is good. In the four years that we have used this solution, it's been good, and I would rate...
Read full review of Dell Unity XT »
Pawel Augustyn
System Advisor at a tech services company
Regarding technical support from Dell, I would say support is acceptable. I do not use it very often, but when I do,...
Read full review of Dell PowerEdge XR-Series »
Muhammed Imran
Officer, System Administrator at SKGH
I would rate technical support a four out of five. Technical support is good.
Read full review of Dell Unity XT »
Anonymous User
Senior Consultant Server & Storage
Customer Service: 10 of 10. Technical Support: 10 of 10.
Read full review of Dell PowerProtect Data Domain »
Paulo Xavier
Sales Manager at LTA-RH Informatica
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't...
Read full review of VxRail »
Anonymous User
Site Reliability Engineer at a tech vendor
Dell's technical support is good. Dell has always been helpful for technical support. I didn't personally have a...
Read full review of Dell PowerStore »
Rob Koper
Senior Storage Consultant at a computer software company
I'm certified myself. We have certified colleagues. But we use technical support. The problem is that some of the...
Read full review of Dell Unity XT »
Anonymous User
Works at a construction company
I would rate the support for this solution a seven out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Analytics and Sustainment Engineer at a aerospace/defense firm
We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our...
Read full review of Dell Unity XT »
Mikko Peltoniemi
Director Of IT at Star Kay White
I find Dell's customer service and technical support exceptional. All the support personnel have been very...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System & Infrastructure Specialist at a manufacturing company
We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
CEO/co-founder at a tech services company
The experience with customer support depends on your location and how you approach it. In Poland, we have support,...
Read full review of Dell PowerProtect Data Manager »
Mohamed Abdu
IT Consultant at Ministry of Education
We do not contact technical support directly. Rather, we go through our partner for which we have a support contract....
Read full review of Dell VxBlock System »
Anonymous User
Principal Consultant at Systems Limited
The technical support is usually good but they are not very robust.
Read full review of Dell PowerStore »
Anonymous User
Data Center Supervisor
I have called the SC Series support and they've been great.
Read full review of Dell SC Series »
Anonymous User
Technical Consultant at a tech services company
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than...
Read full review of Dell NetWorker »
Anonymous User
Member of Technical Staff at Cisco Systems, Inc.
I use technical support frequently. Support has been relatively great across the board. There have been some language...
Read full review of Dell PowerMax »
Richard Fairchild
Senior System Engineer at Cox Automotive Inc.
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10....
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Anonymous User
Senior Account Manager at a tech services company
As, generally speaking, Dell EMC is an enterprise solution company, its technical support is always good.
Read full review of Dell Avamar »
Fmontenegro Montenegro
CTO at To Be
My experience with Dell PowerVault technical support has been excellent.
Read full review of Dell PowerVault »
Amjed Antari
Pre Sales Manager at a tech services company
The technical support from Dell is good regarding Dell PowerScale, although I believe it could sometimes be better. I...
Read full review of Dell PowerScale »
Auke Van Der Linden
Web Design, IT & Organization of Art Events at Fluor Corporation
The customer service for this solution is very good. I would rate it an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Pre-Sales Architect at a tech services company
I think that Dell EMC is one of the best technical support services in Ukraine. I am satisfied with the technical...
Read full review of Dell SC Series »
Anonymous User
System Engineer at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of VNX [EOL] »
Anonymous User
Pre-Sales and Technical Manager at a tech services company
I haven't dealt with support because I haven't had any problems with the equipment.
Read full review of Dell PowerProtect Data Domain »
Shehan Attapattu
head of presales at a tech services company
We have contacted technical support and they have provided us with good technical support. We have no issues.
Read full review of Dell NetWorker »
MohamedDakn
General Manager responsible for IT Infrastructure and Operations at a financial services firm
Our experience with customer and technical support has been very good. For example, in one instance we had a problem...
Read full review of Dell PowerProtect Data Domain »

Review 1 of 30

Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Dmitri Solodovnik
Business Intelligence Team Lead at Oxagile
The solution's technical support team responds on time, but some complicated issues take time to be resolved.
Read full review of Snowflake Analytics »
Vimalathithan M
Associate Director - Delivery (Technology DWH & Data Engineer) at MOBIUS KNOWLEDGE SERVICES PRIVATE LIMITED
We have proper support. It analyzes user greetings and reports and addresses the issue.
Read full review of Snowflake Analytics »
SunilPatil1
Asset Builder at Genpact - Headstrong
I am satisfied with the work of technical support from Snowflake; they are responsive and helpful.
Read full review of Snowflake »
Abhishek Ankush
Ai Engineer at eligarf Technologies
Snowflake’s technical support is good.
Read full review of Snowflake Analytics »
Biraja Mishra
Senior Principal Consultant at Genpact - Headstrong
They're perfect. They're excellent. It could be because we are partners.
Read full review of Snowflake »
Amit Shah
Principal Consultant at ATOS
The solution's support responds fast.
Read full review of Snowflake Analytics »
Adnan Shafiq
Associate Vice President - Database Management (Principal Solutions Architect) at Northbay
We don't have direct support for Snowflake as we support our clients. If any support is required, our clients connect...
Read full review of Snowflake »
Al Krause
Managing Director at advanced business horizons
Technical support is good, they'll escalate tickets if need be and they'll get engineers on board if that's what's...
Read full review of Snowflake Analytics »
DominicMackenzie
Senior data architect at a financial services firm
I have not had any experience with customer support, but I've heard it's good.
Read full review of Snowflake »
Anonymous User
RSA Country Manager at a non-profit
The internal support is really good. They do obviously rely on partners like us to service the client. So it's a good...
Read full review of Snowflake Analytics »
MedhaValvekar
Sr Manager at Cognizant
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
Read full review of Snowflake »
VipinGupta
Sr Manager at Publicis Sapient
Technical support is good. It is readily available and they are very responsive.
Read full review of Snowflake »
Azhagarasan Annadorai
Director at a university
Support can be enabled in the Snowflake UI.
Read full review of Snowflake »
Anthony Fiorino
SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm
The support model is that we have a Snowflake rep, and if I need anything, I can reach out to him, and he can get...
Read full review of Snowflake »
Keerthivas Raja
Data Governance/Data Engineering Manager at National Bank of Fujairah PJSC
The customer service and support are actually good.
Read full review of Snowflake Analytics »
Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
Read full review of Snowflake »
Yaniv Meir
BI & BIG DATA Director at Malam-Team
Their vendor is wonderful. I only have good words for them.
Read full review of Snowflake »
Anonymous User
Data Architect at a tech services company
I haven't had to call on them for a problem at that level.
Read full review of Snowflake »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
There is a different team in my company that connects with the solution's technical support.
Read full review of Snowflake Analytics »
Valai Gunapalan
Architect at Sony Corporation of America
Customer support is good. There is always someone who's going to respond. They will let you know what can be done and...
Read full review of Snowflake »
Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
Read full review of Snowflake »
Anonymous User
Associate Manager at a consultancy
We are going through the online version, and we don't find any difficulty with this.
Read full review of Snowflake »
Anonymous User
CEO at a computer software company
Their tech support is good. Their sales team is very technical, and they're able to speak to our engineers and walk...
Read full review of Snowflake »
Mauricio Ruiz Falcón
Senior Information Management Architect at Raken
I have not directly experienced the technical support. It's not part of my job to be involved on those kind of...
Read full review of Snowflake »
Anonymous User
Senior Snowflake Data Architect @ COOP Financials NC at a tech services company
The support is very good. We create tickets and they respond with a solution.
Read full review of Snowflake »
Anonymous User
Sr Lead Data & Information Architect at a pharma/biotech company
Technical support overall has been good. They are helpful and responsive. We have no complaints.
Read full review of Snowflake »
Swathi Desai
Data Engineer at Imriel
We did not need to escalate many questions to tech support compared to other tools, indicating minimal reliance on...
Read full review of Snowflake Analytics »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Cristobal Rodriguez
Director Consultoria at tecnoscala consulting
The experience that we have had until now is that we can use the Snowflake very well from the videos on the web. The...
Read full review of Snowflake »

Review 1 of 30

Technical Support

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