Compare Dell Technologies vs One Identity

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Dell Technologies

Based on 2623 reviews.

One Identity

Based on 528 reviews.

Latest Research

Graylog Enterprise vs. syslog-ng by One Identity

Graylog Enterprise vs. syslog-ng by One Identity

Updated: November 2026

Sample Customers

syslog-ng by One Identity

Tecnocom, University of Victoria, University of Exeter, Datapath

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Identity Manager by One Identity

93 reviews

OneLogin by One Identity

93 reviews

Active Roles by One Identity

73 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

9%

Comms Service Provider

7%

Outsourcing Company

21%

Financial Services Firm

8%

Computer Software Company

7%

Comms Service Provider

7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

Sherif Zaki
Infrastructure Operations Manager at a security firm
I rate their technical support on a scale of 1 to 10 as an eight to nine out of 10. They're amazing, and there is no...
Read full review of Dell PowerProtect Data Domain »
Thanuj Igalawithana
Senior Technical Lead at AtLink Communications Inc.
Regarding the ProSupport service for my Dell Business Laptops, I have not had that kind of experience because if...
Read full review of Dell Business Laptops »
Dusko Petrovic
Chairman & CEO at DIGIT MONTENEGRO D O O
I would rate their technical support as an eight out of ten.
Read full review of Dell PowerStore »
MostafaSoudy
Backup Team Head at Commercial International Bank
I would rate Dell NetWorker's support as a five out of ten. The experience varies; the support in the US and Egypt is...
Read full review of Dell NetWorker »
Tim Geerdinck
Product manager at Fundaments B.V.
A combination of internal support and vendor support is utilized. The company manages what it can do internally with...
Read full review of Dell PowerEdge R-Series »
LANRE OGUNDARE
Senior System Engineer at Tenece Professional services
My experience overall with technical support from Dell for Dell PowerStore is very satisfactory. Their support is...
Read full review of Dell PowerStore »
Ahmad Al-khuffsh
Assistant Manager Senior Systems Administrator at a financial services firm
We have a local vendor who is experienced and responsible for the delivery and installation. They were able to fix...
Read full review of Dell PowerProtect Cyber Recovery »
Robert-Nilsson
Business Development Manager at Gignos
It was tricky to get the support to start working on your problem, but once you get to contact them, they offer...
Read full review of Dell NetWorker »
Anonymous User
Software Engineer at a comms service provider
For us, technical support is excellent. Support is thorough and the next business day they are on site. Previously,...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Manager Private Cloud Solutions at ufone
I rarely contact Dell EMC technical support. But when I do, they are very good, very responsive. They get back to you...
Read full review of Dell Avamar »
Flavio Araujo
Works
Very good.
Read full review of Dell Unity XT »
Rick Hendricks
Manager IT Enterprise at a energy/utilities company
If I were advising a peer considering Dell Business Laptops, I would say they are the standard. While there are...
Read full review of Dell Business Laptops »
Shawn-Kim
Senior Data Manager at Poninfo
The technical support is very good. They are quite helpful.
Read full review of Dell PowerScale »
Pavel Simsalek
IT Manager at a manufacturing company
Overall, the customer service is good. We are just starting to deploy bigger amounts of Dell servers, so it is too...
Read full review of Dell PowerEdge R-Series »
Vijikarthik Natarajan
Senior Manager, Information Technology at a consultancy
The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.
Read full review of Dell Business Laptops »
NARASIMHA PNV
Assistant General Manager at Mobis
The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any...
Read full review of Dell PowerEdge R-Series »
Glauder Rodrigues
Analista De Sistema at a financial services firm
Customer support is great. I would rate customer support as a 10 on a scale of 1 to 10.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Solution Architect at a tech services company
The technical support is good.
Read full review of Dell Unity XT »
Anonymous User
Manager Information Technology at a real estate/law firm
I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's...
Read full review of Dell Unity XT »
Anonymous User
Systems Administrator at a energy/utilities company
Good tech support. We can usually get a parts dispatch without too much fuss.
Read full review of Dell Unity XT »
Sameer Belagali
QA Lead at a manufacturing company
My customer support experience has been excellent. In one instance, when I encountered a BIOS issue, Dell resolved it...
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
SkylerWilliams
Electrical Engineer Ii at Lafayette Utilities System LLC
I evaluate Dell PowerStore's support as the best available. I was on the phone with a support engineer about two to...
Read full review of Dell PowerStore »
Sachin JungKarki
Chief Information Security Officer at KNS
We have contacted technical support.
Read full review of Dell PowerEdge C- Series »
Anonymous User
IT Analyst at a tech services company
Technical support is good.
Read full review of Dell XtremIO »
Anonymous User
Systems Engineer at a healthcare company
We've had to use very little tech support, but so far it has been fine. Mostly we had some assistance with it during...
Read full review of Dell Unity XT »
Anonymous User
Managing Director at a consultancy
The customer support has been acceptable so far, with no issues.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Backup Administrator at a consultancy
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could...
Read full review of Dell PowerProtect Data Manager »
Bill Engelmeyer
Systems Engineer at Unisity LLC
The customer service for Dell PowerEdge Rack Servers is great. I'd give them a ten out of ten on that.
Read full review of Dell PowerEdge R-Series »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
A small team with expertise can handle deployment and maintenance efficiently.
Read full review of Dell XtremIO »
Anonymous User
Platform Engineer at a tech services company
I would rate Dell's technical support a nine out of ten.
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Mahesh Dattatray Malve
Senior Business Development Executive at Digitaltrack
I found the customer support experience with One Identity generally positive, especially for enterprise-level support...
Read full review of Active Roles by One Identity »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Customer support for One Identity Safeguard has been generally reliable based on our experience. On the positive...
Read full review of Safeguard by One Identity »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
I have had a great experience with the customer support team for One Identity Manager, as they are ready to provide...
Read full review of Identity Manager by One Identity »
Sonusingh Singh
Customer Support Engineer at Arrow PC Network Pvt Ltd
Customer support is good, and I rate customer support a nine.
Read full review of Active Roles by One Identity »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Customer support for One Identity Active Roles is generally good, but with a few mixed experience issues. From our...
Read full review of Active Roles by One Identity »
AakashChakraborty
Consultant at a tech services company
I rate One Identity support seven out of 10. I have done multiple tickets. I am in touch right now because I'm in the...
Read full review of Identity Manager by One Identity »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
I have had multiple interactions with the support team for One Identity Active Roles. They are good in their response...
Read full review of Active Roles by One Identity »
Bhavesh Jha
Technical Support Executive at Digitaltrack
The customer support team for One Identity Manager provides a great experience. They resolve any technical issues...
Read full review of Identity Manager by One Identity »
Nagendra Kushwaha
Technical Engineer at Shriram Finance Limited
My experience with the customer support team of One Identity Manager is positive.
Read full review of Identity Manager by One Identity »
Tanyanika Lewis
IT Support Technician at Interlaced
I would rate the vendor support that One Identity provides a ten out of ten.
Read full review of OneLogin by One Identity »
PriyaDarshini
Infrastructure Analyst at DXC Technology
My thoughts on the technical support and customer service of OneLogin are that it plays a major role for us to assist...
Read full review of OneLogin by One Identity »
Pradeep Pola
Senior Manager at a consultancy
I would rate One Identity Manager's technical support at around 9.5 out of ten. Compared to my experiences with other...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Overall, my experience with OneLogin's customer support has been mostly positive, but with some challenges. For...
Read full review of OneLogin by One Identity »
Grzegorz Kosela
solution architect/ engineer at APEX.IT Sp. z o.o.
I rate One Identity support nine out of 10. Most of our customers use One Identity's premier support. The main...
Read full review of Identity Manager by One Identity »
Nitin Yadav
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
The customer support is really good.
Read full review of OneLogin by One Identity »
Suraj Varma
Senior Network Security Engineer at DigitalTrack Solutions Pvt Ltd
The customer support team is skilled in both technical expertise and reporting.
Read full review of OneLogin by One Identity »
Aman Khandelwal
IT Manager at Flash.co
On a scale of one to ten, I would rate One Identity Active Roles a seven. I would rate it a seven after considering...
Read full review of Active Roles by One Identity »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
Excellent customer support is provided. I have interacted with the support team multiple times and they are very good...
Read full review of OneLogin by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The customer support for One Identity Active Roles has been generally very good and reliable in our experience. Most...
Read full review of Active Roles by One Identity »
Nick Turner
Systems Administrator at a university
They are quick to acknowledge a call or case, possibly due to SLA requirements. Overall, it is a hit-and-miss....
Read full review of Safeguard by One Identity »
Anonymous User
Cyber Security Engineer at a financial services firm
One Identity support is okay.
Read full review of Safeguard by One Identity »
Anonymous User
Lead Technology Manager at a financial services firm
The technical support is acceptable. We get responses when we raise queries, but maybe not as fast as we'd like.
Read full review of Identity Manager by One Identity »
Anonymous User
Works
We used their regular support. If they were online, their response was prompt. If I raised a request while they were...
Read full review of Identity Manager by One Identity »
Sohan Mulik
Working at 3i Infotech
Customer support has generally been good in our experience. The support team is knowledgeable and helpful, especially...
Read full review of Safeguard by One Identity »
Anonymous User
Senior Systems Engineer at a government
I rate One Identity support nine out of 10. We are happy with the quality of One Identity's support team. We get a...
Read full review of Active Roles by One Identity »
Anonymous User
Systems Specialist at a financial services firm
We speak to our consultants. They are our technical support.
Read full review of Identity Manager by One Identity »
Anonymous User
Business Line Manager - IGA & PAM at a tech services company
I rate customer support six out of ten. It needs improvement as it can significantly impact customer access. It would...
Read full review of Safeguard by One Identity »
Anonymous User
Control System Cybersecurity Analyst at a energy/utilities company
I didn't use their tech support a bunch. The one big issue I had with OneLogin wasn't actually OneLogin's fault. I...
Read full review of OneLogin by One Identity »
Anonymous User
Founder at a consultancy
I've contacted the technical support team for One Identity Manager, and the team was very helpful and very...
Read full review of Identity Manager by One Identity »
Sameer Palav
Managing Director at a tech services company
Customer Service: It's good. Technical Support: It's good. In fact, the One Identity (Quest) support team has easy...
Read full review of Active Roles by One Identity »

Review 1 of 30

Technical Support

No Data Available

No Data Available

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