Compare Dell Technologies vs Exabeam

Dell Technologies

Based on 2454 reviews.

Exabeam

Based on 227 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. Splunk Enterprise Security

September 2026

Splunk Enterprise Security vs. LogRhythm SIEM

Updated: September 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Popular Solutions

Dell PowerEdge R-Series

178 reviews

162 reviews

8 reviews

9 reviews

7 reviews

1 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

14%

Outsourcing Company

13%

Financial Services Firm

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
Generally here in Sri Lanka, I recommend LogRhythm SIEM mainly to banks and large enterprise customers with multiple...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Erik Lugtenberg
Consultant at Visolity B.V.
Dell support is generally good. On a scale of one to ten, I would rate them a seven and a half due to the services...
Read full review of Dell PowerStore »
Brian Recktenwald
Assistant Director, Information Technology & Systems at a university
Regarding customer service and technical support, if there is something wrong, we log a ticket and someone comes...
Read full review of Dell Business Laptops »
Tim Villa
IT Manager at Jones-Hamilton Co.
Dell's support, throughout the years that we've used it, is typically fantastic, but, again, because the PowerEdge...
Read full review of Dell PowerEdge R-Series »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The customer service is excellent.
Read full review of Dell VxBlock System »
Gehad Said
Senior Presales Solutions Engineer at rawasedtech
I think efficiency in the operation for Dell PowerStore sometimes requires opening new cases with Dell to...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My experience with Dell PowerVault technical support has been excellent.
Read full review of Dell PowerVault »
Stephan Theiler
System Engineer at CSS Versicherung
Technical support is good.
Read full review of Dell ObjectScale »
Anonymous User
Information Systems and IT Manager at Chiyoda Almana Engineering LLC
We have not had any trouble with technical support. Sometimes we do not fully understand our problem, then people...
Read full review of DD Boost »
LuisGomez4
Owner at Representaciones LUFERGO
In terms of support, regarding our partnership experience, the first 15 years were extremely good, however, the...
Read full review of Dell PowerStore »
Manoj Jain
Principal Advisor at Wipro Limited
On a scale of one to ten, I would rate the tech support and customer service teams as a nine due to their high...
Read full review of Dell PowerStore »
Rodney Barnhardt
Server\Storage Administrator at Charlotte Pipe and Foundry
Customer Service: Our customer service is outstanding. As with many Dell EMC accounts, there is a primary person...
Read full review of VxRail »
Anonymous User
System Engineer at a government
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Read full review of Dell PowerMax »
VPtech67
Vice President - Head of Technology at a financial services firm
We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four...
Read full review of Dell PowerFlex »
Anonymous User
Systems Consultant at a tech company
Technical support is excellent.
Read full review of Dell VPLEX »
Sajid Khan
Oracle Application DBA at Social Insurance Organizaton
Technical support is excellent. I would rate it eight out of ten.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Member of Technical Staff at Cisco Systems, Inc.
I use technical support frequently. Support has been relatively great across the board. There have been some language...
Read full review of Dell PowerMax »
Bill Engelmeyer
Systems Engineer at Unisity LLC
I rate Dell customer service a ten out of ten. I have limited experience with customer service or tech support based...
Read full review of Dell PowerScale »
Anonymous User
IT Technical Manager at a insurance company
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
Read full review of Dell Avamar »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax »
Anonymous User
Pre-Sales Architect at a tech services company
I think that Dell EMC is one of the best technical support services in Ukraine. I am satisfied with the technical...
Read full review of Dell SC Series »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
Anonymous User
Data Centre and HCI Solutions Lead at a tech services company
I don't interact with their technical support.
Read full review of VxRail »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support for Dell Business Laptops is really good and reliable, earning a nine out of ten rating for how we...
Read full review of Dell Business Laptops »
Anonymous User
Backup Administrator at a financial services firm
The technical support from EMC is quite good.
Read full review of Dell Avamar »
Anonymous User
Solutions Architect at a tech services company
I have not used the technical support myself because I'm the architect building out the solution.
Read full review of Dell Unity XT »
Deepak Kannan
Sales Account Manager - BFSI Sector at Frontier Business systems
Dell excels in service and support. Customers find Dell solutions to be user-friendly, commercially viable, and...
Read full review of Dell Unity XT »
Thein-Lin
System Engineer at a tech services company
We have not experienced many issues requiring support, so I am not familiar with the customer service quality.
Read full review of Dell Unity XT »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN...
Read full review of Vblock [EOL] »
Saleh-Khakwani
Senior Technical Consultant at DWP Technologies
The solution's support team is excellent.
Read full review of Dell CloudBoost »
Anonymous User
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell Unity XT »

Review 1 of 30

SumitKumar10
Senior project engineer at a tech vendor
NetMon's technical support is good, and I would give them a rating of ten out of ten.
Read full review of NetMon »
Subhash Sreenivasan
Head of Professional Services at NiyoSecure
We have specialists, and whenever we need technical support, we can easily get it.
Read full review of LogRhythm SIEM »
Muluken Mekonene
Network Engineer at Insa
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
HananSyed
Cyber Security Consultant at Mideast Data Systems
We have contacted technical support. On a scale from one to ten, I would rate them a six. They respond but it's...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
IT Specialist at a tech services company
I haven't needed to make contact with technical support.
Read full review of Exabeam »
Anonymous User
Senior IT Security Analyst at a financial services firm
LogRythm technical support is really excellent, very good in timing and answering questions very quickly. I have not...
Read full review of LogRhythm SIEM »
Anonymous User
EMS-Scada Infrastructure Engineer at a energy/utilities company
It is a great experience all the time working with them. They are very useful, if they don't have the answer, they...
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
I rate the customer support a four out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a financial services firm
I've been happy with the support in the initial setup. The support in our environment was well done. For any issues,...
Read full review of LogRhythm SIEM »
Anonymous User
Network Security at a energy/utilities company
I have used LogRhythm tech support and I would say those guys are phenomenal, outstanding. They get back to you...
Read full review of LogRhythm SIEM »
SANJAI BOSCO
Technology Solutions Head at MANTRA TECHNOLOGIES LTD
The support is quite good. We haven't had any challenges. Initially, there was something that they requested, so we...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a financial services firm
I have mixed feelings. We have had some issues with their internal support. We lost our ability to access the support...
Read full review of LogRhythm SIEM »
Shane Addison
Information Security Officer at First Mid Bancshares Inc
Fortunately, we haven't had to deal with them a lot, but when we have we've had really good luck with them. They have...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
Exceptional. One of our tickets had to go all the way to level three, but it was exceptionally covered well and the...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
Every now and then, we might contact technical support for Exabeam Fusion SIEM if a new analyst joins the team. The...
Read full review of Exabeam »
Anonymous User
Senior Security Analyst at a energy/utilities company
I have used a lot of tech support, and I think it's the best out of other SIEMs that I have worked with: McAfee ESM...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Solutions Architect at a comms service provider
We are a gold partner. We've never faced any support issues. They are very helpful and responsive.
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at Xanterra
They're a 10 - out of five stars! I have great success with them, very pleased. Love working with them, they're...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a consultancy
Tech support has been good. They have fixed whatever has been bothering me when I contact them.
Read full review of LogRhythm SIEM »
Gordon Wallum
IT Security Administrator at a energy/utilities company
They're hard to get a hold of. We've tried to work with a couple of engineering department guys there. We've called...
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at Chart Industries Inc
Customer Service: I can't say enough about LogRhythm's tech teams, the staff, the SEs, and even my CRM. They have all...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Info Security Specialist at a hospitality company
We've never had any problems. We have a few different platforms we run, for vulnerability management and the like....
Read full review of NetMon »
Anonymous User
Sr. Mgr of Network Operations at a comms service provider
Customer Service: 9/10. Technical Support: 9/10.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Manager, Distributed Systems at a insurance company
Customer Service: 8/10 Technical Support: 10/10
Read full review of LogRhythm SIEM »
Steve Bonek
Information Security Manager at a tech vendor
Tech support's been great. Every time we work with them on any upgrades or any questions about any of the anything we...
Read full review of LogRhythm SIEM »
Rob Haller
Security Engineer at U.S. Acute Care Solutions
We've been working with their Beta team, not really technical support. I would say their Beta team is good, a seven...
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Data Security Architect at a comms service provider
Their technical support isn't so great.
Read full review of NetMon »
Yassine Ibnoucheikh
Regional Technical Manager at HTBS
I rate the technical support as an eight out of ten.
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

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