Compare CrowdStrike vs McAfee

CrowdStrike

Based on 356 reviews.

McAfee

Based on 142 reviews.

Sample Customers

Popular Solutions

CrowdStrike Falcon

53 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

15 reviews

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Top Industries

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

Outsourcing Company

18%

Construction Company

12%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
Read full review of CrowdStrike Falcon Complete MDR »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
System Architect at a university
I use the capability of Charlotte AI that allows me to analyze logs most often. I give it a bunch of logs, and...
Read full review of Charlotte AI »

Review 1 of 5

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Chetankumar Savalagimath
Delivery Manager at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

Customer Service

Sachin Bode
IT Manager at IFB Industries Ltd
For technical support, I will give a perfect 10 out of 10.
Read full review of CrowdStrike Falcon Complete MDR »
KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
Read full review of CrowdStrike Falcon Complete MDR »
Dinesh Yadav
Sales Director at CLOUD MIND
The support is excellent. We rarely need support.
Read full review of CrowdStrike Falcon »
Sri Ram Gude
Cyber Security Analyst at a tech vendor
The technical support live chat can experience long wait times. Submitting a ticket may result in a quicker response.
Read full review of CrowdStrike Falcon »
Marco-VIVALDELLI
CEO at MARVIV SRLS
I rate CrowdStrike support 10 out of 10. They have one of the best teams that I've worked with. They're very fast and...
Read full review of CrowdStrike Falcon »
Justin Pitts
IT Director at a construction company
CrowdStrike Falcon Insight XDR support is amazing, and I really am thankful for it. CrowdStrike Falcon Insight XDR...
Read full review of CrowdStrike Falcon Insight XDR »
Chintan-Vyas
Associate Director at a financial services firm
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
Read full review of CrowdStrike Falcon »
Oleg Cherevko
Information security & IT technology Engineer at SI BIS LLC
The technical support is very easy to reach and helpful; I would rate it as ten out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Edith Ibacache
NTT at Sonda S.A.
Technical support is good.
Read full review of CrowdStrike Falcon »
Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
Read full review of CrowdStrike Falcon Complete MDR »
Sampath Acharya
Technical Associate at Valuepoint Systems
For technical support, I would rate it as a nine out of ten. There are no complaints about the support.
Read full review of CrowdStrike Falcon »
Bhim Arora
Group Manager at HCLSoftware
Response resolution time is too high.
Read full review of CrowdStrike Falcon »
Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
Read full review of CrowdStrike Falcon »
NormanCyman
IT Security Analyst at U.S. Venture, Inc.
I have never used their standard technical support. I do everything through their unofficial Reddit support forum....
Read full review of CrowdStrike Falcon »
Anonymous User
Security Systems Analyst at a retailer
We have had very positive interactions with not only our manage service provider, but the vendor directly. They've...
Read full review of CrowdStrike Falcon »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is good. You raise a complaint, and they respond immediately.
Read full review of CrowdStrike Falcon Complete MDR »
Suryaa Kiran
Security Engineer at MIT ESP
The support is good.
Read full review of CrowdStrike Falcon Exposure Management »
Joseph Orler
Information Security Manager Iam at ExactCare Pharmacy
I would evaluate customer service and technical support for CrowdStrike Falcon as very good. Our product teams, sales...
Read full review of CrowdStrike Falcon »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
Read full review of CrowdStrike Falcon »
Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
We have used the technical support for investigations, but not for installation or anything else. I rate the support...
Read full review of CrowdStrike Falcon »
Anonymous User
Infrastructure operations engineer at a construction company
CrowdStrike Falcon Exposure Management's customer support is amazing.
Read full review of CrowdStrike Falcon Exposure Management »
John Seaver
Director Of Information Technology at DLZ Construction Svs.
The technical support do a good job.
Read full review of CrowdStrike Falcon »
Natthapong Prayadsub
IT Infrastructure Manager at a computer software company
I haven't contacted technical support. Therefore, I can't make an assessment of their services.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
data and cyber security manager at a construction company
The customer support for CrowdStrike Falcon has been fantastic. I would rate the customer support for CrowdStrike...
Read full review of CrowdStrike Falcon »
Anonymous User
IT Security Operations Security Specialist at a insurance company
For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support...
Read full review of CrowdStrike Falcon »
VikasNaik
CEO at URS LLP
We are not satisfied because they respond with delays. They consistently fail to reply on time and frequently change...
Read full review of CrowdStrike Falcon Exposure Management »
Anonymous User
Cloud Solution architect at a tech services company
The CrowdStrike Falcon technical support is good because it's responsive, and the team reverts to you within a...
Read full review of CrowdStrike Falcon »
Anonymous User
Deputy Manager Of Information Technology at a consultancy
They have been very responsive. There are no concerns about their service.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Secops Engineer at a program development consultancy
I would evaluate customer service and technical support as generally good, but we must mention 2024 because that was...
Read full review of CrowdStrike Falcon »
Anonymous User
Head of IT Department at a pharma/biotech company
I have not needed to use technical support.
Read full review of CrowdStrike Falcon »

Review 1 of 30

VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
VivekGupta7
DGM at a financial services firm
While they are knowledgeable, they are not very easily accessible. We need to book a call. Often, we'll first get...
Read full review of McAfee Total Protection for Data Loss Prevention »
Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
JohnBlack
Founder and CEO at Offset3, LLC
The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly...
Read full review of McAfee ePolicy Orchestrator »
Syed M Sarfaraz Hussain
System Administrator at CyberGen
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Information Security Analyst at a real estate/law firm
I have dealt with technical support from McAfee Complete Data Protection. It just depends on where I get the person....
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I would give customer support a rating of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Anonymous User
Technical Engineer at a tech services company
I had some technical issues, which were not known by the vendor itself.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection [EOL] »
Sambhaji Bhosale
Cyber security consultant at a tech vendor
The technical support has been excellent with no reported issues.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information Security Engineer at a tech services company
When we've had issues in the past, and, although they ended up solving our problem, we found the response time was...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Presales System Engineer
Customer Service: 8/10 when they needed to help us. Technical Support: 7/10.
Read full review of McAfee StoneGate [EOL] »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
President - Systems Engineer at a manufacturing company
Customer Service: In my experience, the level of customer service is very good. Technical Support: Technical service...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
Anonymous User
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Cyber Security Consultant at Ingram Micro Inc.
We've contacted technical support in the past and in general, they are quite good.
Read full review of McAfee Complete Data Protection »
Anonymous User
Manager at a tech services company
My clients and suppliers are usually working with technical support.
Read full review of McAfee Complete Data Protection »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Anonymous User
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
cybersecurity specialist at a mining and metals company
That's a question I can't answer because I haven't had to deal with them, personally. In general, when we're having...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Technical Support

No Data Available

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