Compare Cornerstone OnDemand vs TeamViewer

Cornerstone OnDemand

Based on 43 reviews.

TeamViewer

Based on 126 reviews.

Overview

Information Not Available

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. TeamViewer can be used without charge by non-commercial users, and Business, Premium and Corporate versions are available. TeamViewer GmbH was founded in 2005 in Uhingen, Germany. UK-based private equity firm Permira acquired TeamViewer GmbH from Durham, North Carolina-based software developer GFI Software in 2014.

Sample Customers

Popular Solutions

2 reviews

0 reviews

0 reviews

4 reviews

TeamViewer Remote Management

0 reviews

TeamViewer Tensor

2 reviews

Top Industries

Comms Service Provider

19%

Manufacturing Company

10%

Financial Services Firm

Healthcare Company

Computer Software Company

13%

Manufacturing Company

11%

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Performance Lead Consultant at a tech services company

Read full review of Lumesse ETWeb [EOL] »

Review 1 of 5

Babawale Awojinrin
IT Operations Manager at Healthplus limited
This functionality proves valuable, especially in scenarios like remote monitoring. TeamViewer Remote Management...
Read full review of TeamViewer Remote Management »
IanWeekes
Technical Architect at National Grid
TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple...
Read full review of TeamViewer Tensor »
Anonymous User
Software Consultant at a tech vendor
We install the software for our customers for purposes of controlling their businesses and resolving technical...
Read full review of TeamViewer Pilot »

Review 1 of 3

Customer Service

Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »

Review 1 of 30

Abhay Yashwantrao
IT Manager at Searphic Management
I did not use the support from TeamViewer.
Read full review of TeamViewer Business »
VamsiKrishna2
Software Trainee at Eidiko
We've used technical support once or twice. I have faced issues with the TeamViewer application. I have tried...
Read full review of TeamViewer Business »
David Fitzerman
Chief Alchemist/ VP at DFC BBQ
I've never had to use tech support for any product.
Read full review of TeamViewer Remote Management »
Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
I have not contacted technical support.
Read full review of TeamViewer Business »
Chinthaka Kannangara
Network System Engineer at VSIS
I've never contacted technical support. I've never had any difficulties with the product. It's practically issue-free.
Read full review of TeamViewer Business »
MuhammadFurqan
Senior consaltant at System Limited
We don't have any complaints about the solution so far.
Read full review of TeamViewer Remote Management »
Chinthaka Kannangara
Network System Engineer at VSIS
The solution really is very straightforward. Therefore, there hasn't really been a need to reach out to technical...
Read full review of TeamViewer Remote Management »
ChetanGoyal
AWS / Big Data Engineer at Waste Management, Inc.
We always got the support. It's very great and supportive. Moreover, the response time is fast.
Read full review of TeamViewer Remote Management »
Anonymous User
Server and Applications Specialist at a comms service provider
I have only called to add a user license and it was a quick call.
Read full review of TeamViewer Business »
Anonymous User
Principal Owner at a consultancy
I didn't directly deal with technical support myself. I can't speak to how helpful or responsive they are.
Read full review of TeamViewer Remote Management »
Anonymous User
IT Director at a recruiting/HR firm
The technical support is good.
Read full review of TeamViewer Tensor »
Jason Miller
Application Engineer at AirTies
I haven't had a chance to use their tech support. I've only searched a couple times on forums.
Read full review of TeamViewer Business »
Denmark Gonzalo
IT Network & System Administrator at Al asab
I've never contacted the support team for TeamViewer Remote Management.
Read full review of TeamViewer Remote Management »
Anonymous User
Regional IT at a maritime company
Customer Service: I have never ever had to call the TeamViewer customer service hotline because the product is a very...
Read full review of TeamViewer Business »
Samuel Mathabe
IT Supervisor at a financial services firm
I'm currently using TeamViewer on a daily basis but I never had issues with TeamViewer. Since I'm a senior level IT...
Read full review of TeamViewer Business »
JeffreyUrdan
CFO/COO at swyMed Incorporated
We have used technical support very sparingly, but when we've used it they've been great. They are very responsive,...
Read full review of TeamViewer Business »
Anonymous User
Computer Repair at a non-profit
Technical support is 8/10.
Read full review of TeamViewer Business »
ValeryTezo
Senior ICT Consultant/Project Manager at Qualisys
I've never used technical support. I cannot speak to how helpful or responsive they are.
Read full review of TeamViewer Remote Management »
Anonymous User
IT Admin at a healthcare company
I have never had to contact customer support for any connection issues. I have been able to resolve the issues myself...
Read full review of TeamViewer Business »
Link Porterfield
Founding Member at QPG, Ltd. Co.
I try to go to the TeamViewer forums before contacting their technical support. My interactions with the technical...
Read full review of TeamViewer Business »
Anonymous User
Associate General Counsel at a energy/utilities company
Satisfactory
Read full review of TeamViewer Business »
Dan Wilkening
Network Administrator at Parksite Inc.
The technical support has been great. The couple of times that I have ever needed anything, I will send an email. I...
Read full review of TeamViewer Business »
Devanand PR
IT Support Executive at a healthcare company
We've never actually reached out the technical support. I can't speak to their level of helpfulness or responsiveness...
Read full review of TeamViewer Business »
YaserAltwailey
Network Engineer at Saudi Customs
I have not contacted technical support.
Read full review of TeamViewer Business »
Anonymous User
Managing Director at a sports company
We have had a little bit of experience with technical support, although not much. We are satisfied with the support.
Read full review of TeamViewer Pilot »
Anonymous User
Software Test Engineer at a tech services company
I have not contacted technical support.
Read full review of TeamViewer Business »
Anonymous User
Network Technician at a maritime company
I’ve never had the chance to talk to technical support.
Read full review of TeamViewer Business »
Anonymous User
Web Administrator at a sports company
Technical support is usually prompt and helpful. Following their Twitter feed helps with monitoring for external...
Read full review of TeamViewer Business »
Anonymous User
ROV Technical Superintendent at a energy/utilities company
I haven't used technical support.
Read full review of TeamViewer Business »
Anonymous User
CEO
I have not had to use technical support.
Read full review of TeamViewer Business »

Review 1 of 30

Technical Support

No Data Available

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