Compare Cornerstone OnDemand vs TeamViewer

Cornerstone OnDemand

Based on 44 reviews.

TeamViewer

Based on 141 reviews.

Overview

Information Not Available

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. TeamViewer can be used without charge by non-commercial users, and Business, Premium and Corporate versions are available. TeamViewer GmbH was founded in 2005 in Uhingen, Germany. UK-based private equity firm Permira acquired TeamViewer GmbH from Durham, North Carolina-based software developer GFI Software in 2014.

Sample Customers

Popular Solutions

1 reviews

0 reviews

0 reviews

17 reviews

TeamViewer Remote Management

1 reviews

TeamViewer Tensor

0 reviews

Top Industries

Comms Service Provider

19%

Manufacturing Company

11%

Financial Services Firm

University

Manufacturing Company

12%

Computer Software Company

10%

Comms Service Provider

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Begaya Morris
Lead Software Engineer at BD
My main use case for TeamViewer Business is that it is a very reliable, fast, and secure remote access software. I...
Read full review of TeamViewer Business »
Nitesh Ranjan
Senior Software Engineer at a tech vendor
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
Read full review of TeamViewer Remote Management »
UdaySiddu
Software Consultant at a tech vendor
My company uses TeamViewer Tensor to provide services to our customers, like remote sharing or taking remote control...
Read full review of TeamViewer Tensor »
UdaySiddu
Software Consultant at a tech vendor
We install the software for our customers for purposes of controlling their businesses and resolving technical...
Read full review of TeamViewer Pilot »

Review 1 of 4

Customer Service

Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »

Review 1 of 30

Begaya Morris
Lead Software Engineer at BD
The customer support for TeamViewer Business is great. The support team is very proactive and responsive.
Read full review of TeamViewer Business »
Stephen Achi
Cyber Security Head at a tech services company
We have received good support from the customer service team although at times we have waited a long time in the queue.
Read full review of TeamViewer Business »
Abhay Yashwantrao
IT Manager at Searphic Management
I did not use the support from TeamViewer.
Read full review of TeamViewer Business »
UdaySiddu
Software Consultant at a tech vendor
I rate the technical support a seven out of ten since whenever I had an issue with SSO, there was no access to any...
Read full review of TeamViewer Tensor »
Stavros Tsakmakas
Junior Middle Office Officer at a financial services firm
I’ve never dealt with technical support in the past. I can’t speak to how they would be if someone needs help.
Read full review of TeamViewer Business »
UdaySiddu
Software Consultant at a tech vendor
The tech support is good, although they have recently made modifications to their licensing model.
Read full review of TeamViewer Pilot »
Ihafidhou Ext
Senior Application Support Consultant at Talentia Software
My experience regarding pricing, setup cost, and licensing for TeamViewer Business is fluid, as the commercial team...
Read full review of TeamViewer Business »
VamsiKrishna2
Software Trainee at Eidiko
We've used technical support once or twice. I have faced issues with the TeamViewer application. I have tried...
Read full review of TeamViewer Business »
Denmark Gonzalo
IT Network & System Administrator at Al asab
I've never contacted the support team for TeamViewer Remote Management.
Read full review of TeamViewer Remote Management »
Rich Mayo
Owner at Sensible Solutions Inc.
The few times I've had to use technical support, it's been fine.
Read full review of TeamViewer Business »
Link Porterfield
Founding Member at QPG, Ltd. Co.
I try to go to the TeamViewer forums before contacting their technical support. My interactions with the technical...
Read full review of TeamViewer Business »
ChuckBeasley
Maintenance Supervisor at Atlanta Metropolitan State College
We called the support only one time. That was just to make sure we were doing something right, and we were. On a...
Read full review of TeamViewer Business »
Anonymous User
IT Manager at a recruiting/HR firm
I haven't ever needed to use it.
Read full review of TeamViewer Business »
Dinesh Gururaj
IT Analyst at Qfba
I have never contacted the solution's technical support, but I feel they are pretty good.
Read full review of TeamViewer Remote Management »
Anonymous User
GIS Developer at a transportation company
I've used the vendor's technical support a few times. They're responsive and they took care of my concerns. They...
Read full review of TeamViewer Business »
Anonymous User
Computer Repair at a non-profit
Technical support is 8/10.
Read full review of TeamViewer Business »
Anonymous User
Windows Server Administrator
I have not used their technical support.
Read full review of TeamViewer Business »
ClementYUNES
Freelancer at Freelance
The tech support was very straightforward, providing real-time chats or assistance.
Read full review of TeamViewer Business »
Anonymous User
Managing Director at a sports company
We have had a little bit of experience with technical support, although not much. We are satisfied with the support.
Read full review of TeamViewer Pilot »
Sizwe Mchunu
ICT Technician at Thekwini TVET College
The customer support for TeamViewer Business is good, and we have no complaints.
Read full review of TeamViewer Business »
Anonymous User
IT Support and Development at a local government
We haven't yet contacted technical support.
Read full review of TeamViewer Business »
Anonymous User
Network Technician at a maritime company
I’ve never had the chance to talk to technical support.
Read full review of TeamViewer Business »
Anonymous User
Application Support Engineer at a computer software company
I’ve never been in touch with TeamViewer’s technical support.
Read full review of TeamViewer Business »
Bernhard Brandel
CISO at Katholische Universität Eichstätt-Ingolstadt
I support others. I haven't felt the need to call support myself.
Read full review of TeamViewer Business »
StephenDay
IT Director at a healthcare company
Their support has always been good. Over the years, there have been things where I had a question come up or...
Read full review of TeamViewer Business »
Anonymous User
Senior Administrator at a tech vendor
I have been satisfied with the support.
Read full review of TeamViewer Remote Management »
Muralidhar K
IT Manager at SignDesk
Until now, I have not contacted the customer support for TeamViewer Business because there have been no issues.
Read full review of TeamViewer Business »
Anonymous User
Support analyst at a tech vendor
I have never used customer support for TeamViewer Business, so I cannot provide feedback on this aspect.
Read full review of TeamViewer Business »
Anonymous User
Senior Manager, Information Technology at a university
I have had no need to contact technical support. We haven't run into any problems and my team hasn't had any issues.
Read full review of TeamViewer Remote Management »
Anonymous User
Associate General Counsel at a energy/utilities company
Satisfactory
Read full review of TeamViewer Business »

Review 1 of 30

Technical Support

No Data Available

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