Compare Cornerstone OnDemand vs TeamViewer

Cornerstone OnDemand

Based on 44 reviews.

TeamViewer

Based on 144 reviews.

Overview

Information Not Available

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. TeamViewer can be used without charge by non-commercial users, and Business, Premium and Corporate versions are available. TeamViewer GmbH was founded in 2005 in Uhingen, Germany. UK-based private equity firm Permira acquired TeamViewer GmbH from Durham, North Carolina-based software developer GFI Software in 2014.

Sample Customers

Popular Solutions

1 reviews

0 reviews

0 reviews

19 reviews

1 reviews

TeamViewer Pilot [EOL]

0 reviews

Top Industries

Comms Service Provider

18%

Construction Company

11%

Manufacturing Company

Financial Services Firm

Manufacturing Company

11%

Computer Software Company

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Shubham-Agarwal
Manager Projects at Cognizant
We typically use TeamViewer to connect to the remote desktop because we are using Airflow and Snowflake, so all are...
Read full review of TeamViewer »
Nitesh Ranjan
Senior Software Engineer at a tech vendor
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
Read full review of TeamViewer ONE »
UdaySiddu
Software Consultant at a tech vendor
We install the software for our customers for purposes of controlling their businesses and resolving technical...
Read full review of TeamViewer Pilot [EOL] »

Review 1 of 3

Customer Service

Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »

Review 1 of 30

Ihafidhou Ext
Senior Application Support Consultant at Talentia Software
My experience regarding pricing, setup cost, and licensing for TeamViewer Business is fluid, as the commercial team...
Read full review of TeamViewer »
MuhammadFurqan
Senior consaltant at System Limited
We don't have any complaints about the solution so far.
Read full review of TeamViewer ONE »
Tebogo Leshotho
IT Back Office Engineer (Cloud) at Digicall Group
I once reached out, especially when I wanted to find out about TeamViewer Business, especially with the integration...
Read full review of TeamViewer »
Afsar Khan
IT manager at a recruiting/HR firm
My experience with customer support for TeamViewer Business is good; I have needed help from their support team...
Read full review of TeamViewer »
MartinPotgieter
Services Manager at Bytes Systems Integration
The support could improve their speed. I rate the support from TeamViewer a three out of ten.
Read full review of TeamViewer »
Pol-Balaguer
VS at Netplay Inc
We have not really used technical support. We haven’t come to a point where we have needed to seek help from TeamViewer.
Read full review of TeamViewer »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
We’ve never really contacted technical support. I can’t really speak to how helpful they are as I don’t have much...
Read full review of TeamViewer »
JIMRALD ABASANTA
IT NETWORK ENGINEER at KFUPM
Since 2007, I have not needed to reach out to TeamViewer Business's customer service or support team because I have...
Read full review of TeamViewer »
VamsiKrishna2
Software Trainee at Eidiko
We've used technical support once or twice. I have faced issues with the TeamViewer application. I have tried...
Read full review of TeamViewer »
Anonymous User
IT Manager at a recruiting/HR firm
I haven't ever needed to use it.
Read full review of TeamViewer »
GiancarloScali
Project Manager at SOLUZIONE SRL
When we needed some support, we receive a very quick response.
Read full review of TeamViewer »
Evrard Armel N'chott
Co-founder & Digital Transformation Officer at a energy/utilities company
I would rate technical support as 8/10.
Read full review of TeamViewer »
StephenDay
IT Director at a healthcare company
Their support has always been good. Over the years, there have been things where I had a question come up or...
Read full review of TeamViewer »
GiancarloScali
Project Manager at SOLUZIONE SRL
My company doesn't need any technical support because we provide technical support to our customers.
Read full review of TeamViewer ONE »
Dan Wilkening
Network Administrator at Parksite Inc.
The technical support has been great. The couple of times that I have ever needed anything, I will send an email. I...
Read full review of TeamViewer »
Brynmor Hartze
Owner at Neocreed IT
I have never contacted the technical support for the solution.
Read full review of TeamViewer »
Anonymous User
IT Director at a recruiting/HR firm
The technical support is good.
Read full review of TeamViewer »
YaserAltwailey
Network Engineer at Saudi Customs
I have not contacted technical support.
Read full review of TeamViewer »
ChuckBeasley
Maintenance Supervisor at Atlanta Metropolitan State College
We called the support only one time. That was just to make sure we were doing something right, and we were. On a...
Read full review of TeamViewer »
ChandanKumar8
IT Manager at Vedan Consultancy
The customer support for TeamViewer is excellent.
Read full review of TeamViewer »
Anonymous User
CEO
I have not had to use technical support.
Read full review of TeamViewer »
Anonymous User
Senior IT Support at a tech vendor
The customer support for TeamViewer Business has not been a consideration for me because everything worked well, so I...
Read full review of TeamViewer »
Anonymous User
Application Support Engineer at a computer software company
I’ve never been in touch with TeamViewer’s technical support.
Read full review of TeamViewer »
Marios Morfakis
Regional Manager at AKC Enterprise Ltd
I have used the support from TeamViewer. I would rate the support from TeamViewer a five out of five.
Read full review of TeamViewer »
Kenneth Shikongo
Security and Support Engineer at a tech services company
TeamViewer Business customer support is excellent. I would rate the customer support a 9 on a scale of 1 to 10.
Read full review of TeamViewer »
Devanand PR
IT Support Executive at a healthcare company
We've never actually reached out the technical support. I can't speak to their level of helpfulness or responsiveness...
Read full review of TeamViewer »
Anonymous User
GIS Developer at a transportation company
I've used the vendor's technical support a few times. They're responsive and they took care of my concerns. They...
Read full review of TeamViewer »
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
I haven't dealt with support very often. They have a contact page to reach them if you need assistance.
Read full review of TeamViewer »
Anonymous User
Senior Administrator at a tech vendor
I have been satisfied with the support.
Read full review of TeamViewer ONE »
Anonymous User
Support analyst at a tech vendor
I have never used customer support for TeamViewer Business, so I cannot provide feedback on this aspect.
Read full review of TeamViewer »

Review 1 of 30

Technical Support

No Data Available

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