Compare Cornerstone OnDemand vs TeamViewer

Cornerstone OnDemand

Based on 44 reviews.

TeamViewer

Based on 145 reviews.

Overview

Information Not Available

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. TeamViewer can be used without charge by non-commercial users, and Business, Premium and Corporate versions are available. TeamViewer GmbH was founded in 2005 in Uhingen, Germany. UK-based private equity firm Permira acquired TeamViewer GmbH from Durham, North Carolina-based software developer GFI Software in 2014.

Sample Customers

Popular Solutions

1 reviews

0 reviews

0 reviews

18 reviews

1 reviews

TeamViewer Pilot [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Construction Company

12%

Financial Services Firm

Manufacturing Company

Outsourcing Company

12%

Manufacturing Company

11%

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Shubham-Agarwal
Manager - Projects at Cognizant
We typically use TeamViewer to connect to the remote desktop because we are using Airflow and Snowflake, so all are...
Read full review of TeamViewer »
Nitesh Ranjan
Senior Software Engineer at a tech vendor
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
Read full review of TeamViewer ONE »
UdaySiddu
Software Consultant at a tech vendor
We install the software for our customers for purposes of controlling their businesses and resolving technical...
Read full review of TeamViewer Pilot [EOL] »

Review 1 of 3

Customer Service

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »

Review 1 of 30

Jawad Riaz Ahmed
Manager Networks at Future Point Technologies
I have contacted customer service and support a couple of times, but it was not good. The support personnel seem to...
Read full review of TeamViewer ONE »
Chinthaka Kannangara
Network System Engineer at VSIS
I've never contacted technical support. I've never had any difficulties with the product. It's practically issue-free.
Read full review of TeamViewer »
MuhammadFurqan
Senior consaltant at System Limited
We don't have any complaints about the solution so far.
Read full review of TeamViewer ONE »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
We've used technical support. We've been quite happy with their capabilities.
Read full review of TeamViewer »
Mohammad Yasin
IT and Procurement Executive at iris communications
I have not used the support from TeamViewer.
Read full review of TeamViewer »
David Fitzerman
Chief Alchemist/ VP at DFC BBQ
I've never had to use tech support for any product.
Read full review of TeamViewer ONE »
Abhay Yashwantrao
IT Manager at Searphic Management
I did not use the support from TeamViewer.
Read full review of TeamViewer »
Bernhard Brandel
CISO at Katholische Universität Eichstätt-Ingolstadt
I support others. I haven't felt the need to call support myself.
Read full review of TeamViewer »
Evrard Armel N'chott
Co-founder & Digital Transformation Officer at a energy/utilities company
I would rate technical support as 8/10.
Read full review of TeamViewer »
Ahmed_Adel
Technical manager at SAFE-SAS
I've never been in contact with technical support.
Read full review of TeamViewer ONE »
Anonymous User
IT Supervisor at a financial services firm
I'm currently using TeamViewer on a daily basis but I never had issues with TeamViewer. Since I'm a senior level IT...
Read full review of TeamViewer »
Eman Ahmed
Head of Tourism Development at a tech services company
I have not been in contact with technical support because I haven't had any issues.
Read full review of TeamViewer ONE »
Reviewer97120
Global Partner Service Practice at a tech vendor
I have not contacted the support, I have not had any issue needing the support.
Read full review of TeamViewer »
Anonymous User
Unemployed
Their tech support is really good. They were always very helpful. I would give them a ten out of ten.
Read full review of TeamViewer »
GiancarloScali
Project Manager at SOLUZIONE SRL
When we needed some support, we receive a very quick response.
Read full review of TeamViewer »
Anonymous User
CEO
I have not had to use technical support.
Read full review of TeamViewer »
Anonymous User
Windows Server Administrator
I have not used their technical support.
Read full review of TeamViewer »
Anonymous User
Managing Director at a sports company
We have had a little bit of experience with technical support, although not much. We are satisfied with the support.
Read full review of TeamViewer Pilot [EOL] »
Link Porterfield
Founding Member at QPG, Ltd. Co.
I try to go to the TeamViewer forums before contacting their technical support. My interactions with the technical...
Read full review of TeamViewer »
Anonymous User
Computer Repair at a non-profit
Technical support is 8/10.
Read full review of TeamViewer »
Anonymous User
IT Manager at Oberoi
I rate the technical support a ten out of ten.
Read full review of TeamViewer ONE »
Tawanda Sibanda
Sponsorship at World Vision Zimbabwe
Got support documentation and never needed to call customer service.
Read full review of TeamViewer »
John DeMillion
Director of IT at Chester County Intermediate Unit
Technical support is excellent; they do a nice job and have high-quality support techs. The times that I've submitted...
Read full review of TeamViewer »
Anonymous User
System Engineer at a tech services company
I have never used the support.
Read full review of TeamViewer »
Anonymous User
Senior Manager, Information Technology at a university
I have had no need to contact technical support. We haven't run into any problems and my team hasn't had any issues.
Read full review of TeamViewer ONE »
ChandanKumar8
IT Manager at Vedan Consultancy
The customer support for TeamViewer is excellent.
Read full review of TeamViewer »
Anonymous User
Software Test Engineer at a tech services company
I have not contacted technical support.
Read full review of TeamViewer »
Wai Kok Cheng
Head of Information Security at K2 Baseline Sdn Bhd
We have not faced any issue contacting support.
Read full review of TeamViewer »
Anonymous User
Associate General Counsel at a energy/utilities company
Satisfactory
Read full review of TeamViewer »
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
I haven't dealt with support very often. They have a contact page to reach them if you need assistance.
Read full review of TeamViewer »

Review 1 of 30

Technical Support

No Data Available

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