Compare Cornerstone OnDemand vs Dell Technologies

Cornerstone OnDemand

Based on 43 reviews.

Dell Technologies

Based on 1789 reviews.

Sample Customers

Popular Solutions

Cornerstone Learn

2 reviews

Grovo

0 reviews

Cornerstone HR Suite

0 reviews

Dell PowerEdge Rack Servers

133 reviews

Dell Unity XT

18 reviews

VxRail

31 reviews

Top Industries

Comms Service Provider

19%

Manufacturing Company

Financial Services Firm

Healthcare Company

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Performance Lead Consultant at a tech services company

Read full review of Lumesse ETWeb [EOL] »

Review 1 of 5

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
VasanthKumar4
Associate Vice President - Technical Services Group (TSG) at HGS
Primarily, we have an in-house architecture where all our IT infrastructure is hosted on data centers owned by us,...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »

Review 1 of 30

Sushil MIshra
AG at SIS.
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Their technical support on offer is better than other products on the market.
Read full review of VxRail »
Jorge Soto
Architect of solutions at Trendit
I rate Dell support seven out of 10.
Read full review of Dell PowerEdge Rack Servers »
AdnanJavaid
Senior System Engineer at Multilynx
The backup support for DD Boost wasn't impressive. My personal experience with enterprise storage support for...
Read full review of DD Boost »
Danno Johnson
Senior Network System Engineer at a tech services company
I have been in contact with technical support a lot. Sometimes I run into little anomalies that I need an explanation...
Read full review of Dell PowerEdge Rack Servers »
Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
Pallava Sharma
Cloud Infrastructure Delivery Lead at Johnson Controls, Inc.
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Dell PowerProtect Data Manager »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
Technical support is good.
Read full review of Dell PowerPath »
Anas Kunnathiyil
Senior Information Technology Specialist at Ultimate Motors
The support is fine.
Read full review of PowerEdge C »
Anonymous User
Sales Manager at a tech services company
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the...
Read full review of VxRail »
Anonymous User
Administrador Almacenamiento-Respaldos at Exito
Dell EMC has good technical support. We haven't had to use it for this product, but we have use it for other products...
Read full review of Dell Unity XT »
Anonymous User
Senior System Engineer at a healthcare company
We haven't had to call technical support. It has been a pretty solid product.
Read full review of Dell Unity XT »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN...
Read full review of Vblock [EOL] »
ScottAllen1
Team Lead Infrastructure at a computer software company
Dell support is great. When we call them, there's usually a wait when placing the initial call, possibly half an hour...
Read full review of Dell PowerEdge Rack Servers »
Frisal Argha Kusumah
Automation Service Engineer (DCS) at a manufacturing company
The technical support is good. We have set up three years of support for this solution. We always get a fast...
Read full review of Dell PowerEdge Rack Servers »
Radwa Fouad
Senior Presales Engineer at MST
I have never contacted technical support before.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Vice President - Digital Technology at MSPL Limited
The technical support is good but they are not available all the time.
Read full review of Dell PowerPath »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
We are satisfied with technical support from Dell EMC. There is also support available in the community.
Read full review of Dell Avamar »
Bill Sharp
Senior Vice President, Product Development & Strategy at EarthCam, Inc.
I've used their technical support a few times when I had certain random issues. Sometimes the issue was...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge Rack Servers »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
Consulti67
Consultant at a financial services firm
I really haven't had any experience with technical support from the Moogsoft company as I don't think we ever had to...
Read full review of Moogsoft »
Anonymous User
System Engineer at a tech services company
Dell provides great customer service.
Read full review of Dell PowerStore »
Anonymous User
Manager, Storage and Virtualization Infrastructure at a financial services firm
The technical support is pretty good with EMC.
Read full review of Dell PowerPath »
Anonymous User
Storage Management Specialist at a healthcare company
Technical support has been good, occasionally there are issues with the accents so a lot of times it's better with a...
Read full review of Dell Avamar »
Haim Iluz
Data Center Manager at a comms service provider
The technical support can be slow at times.
Read full review of Dell PowerStore »
Anonymous User
IT Officer - Hardare & Software
Technical support is excellent, but somewhat slow in the African region.
Read full review of VNX [EOL] »
Anonymous User
IT Manager
Excellent, Copilot (support for Compellent) is excellent.
Read full review of Dell SC Series »
Regtechmgr67
Regional Technical Manager CST at a tech services company
The technical support is good but they are not well organized.
Read full review of Dell XtremIO »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »

Review 1 of 30

Technical Support

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