Compare Cornerstone OnDemand vs Dell Technologies

Cornerstone OnDemand

Based on 43 reviews.

Dell Technologies

Based on 1761 reviews.

Sample Customers

Popular Solutions

Cornerstone Learn

2 reviews

Grovo

0 reviews

Cornerstone HR Suite

0 reviews

Dell PowerEdge Rack Servers

129 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

Top Industries

Educational Organization

45%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

14%

Educational Organization

11%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Performance Lead Consultant at a tech services company

Read full review of Lumesse ETWeb [EOL] »

Review 1 of 5

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Customer Service

Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »

Review 1 of 30

Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The technical support is good.
Read full review of Dell Unity XT »
AdityaKumar3
Working Student at HELLA
Dell PowerScale's support is good.
Read full review of Dell PowerScale (Isilon) »
Gianpaolo-Mazzola
Presales Engineer at Project Informatica srl
The technical support by Dell PowerMax is satisfactory, however, there is room for improvement. Dell could be more...
Read full review of Dell PowerMax »
Leo Pascubillo
Solutions Engineer at MDI
Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.
Read full review of PowerEdge C »
Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
I rate Dell support nine out of 10. We did not use professional services for deployment, but we contact support when...
Read full review of Dell PowerEdge Rack Servers »
Ahmed Salah
IT Manager at Misrconsult
I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Deputy director at a tech services company
I have contacted technical support several times. I am satisfied with them. The technical support is good.
Read full review of Dell ECS »
Anonymous User
EHR Technical Architect at a healthcare company
The technical support has always been good. No fault with that. However, there is always room for improvement. I...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior Systems Engineer at a tech services company
With the new support options offered with Unity, this support is always offered on a 24/7 basis (if the customer...
Read full review of Dell Unity XT »
Anonymous User
Information Technology Solutions Architect at a comms service provider
We are experiencing some issues with Dell's live-chat support as the support is different based on the support...
Read full review of VxRail »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Anonymous User
Information Technology Operations Manager at Weber Metals
The technical support is great. We have 24/7 support with a four-hour response. They are responsive and they stay to...
Read full review of Dell SC Series »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
Dell's technical support is excellent.
Read full review of Dell PowerVault »
ZakeerMohammed
Information Technology Service Delivery Manager at Sat Microsystem
Dell's technical support is awesome. We received instant support from EMC as long as we had an active contract.
Read full review of Dell VPLEX »
UnnikrishnanGovindan
IT DR Manager at National Water Company
Dell's technical support was very useful. They were helpful in resolving the issue we faced with the plugin.
Read full review of Dell RecoverPoint »
Md. Shohel Rawshan Sarker
Manager at Mutural Trust Bank
Technical support is really good. I needed to do an upgrade. The network engineer gave us the total possibility to...
Read full review of Dell PowerEdge M »
Rocco Guerriero
Chief Executive Officer at Contour Data Solutions
In terms of customer support for Dell PowerMax, I come from the old EMC world, and you can't get better support than...
Read full review of Dell PowerMax »
Ademola Adedoyin
Deputy director at Central Bank of Nigeria
We've not reached any technical support since we started using it. Since we deployed this we have no cause to reach...
Read full review of Dell PowerFlex »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
Technical support is excellent. This product line receives high-level support. The only negative was enough field...
Read full review of Dell XtremIO »
Sazeen Mohammed
Systems Engineer at a government
I have not dealt with technical support from VxRail yet. We have not had any issues.
Read full review of VxRail »
Anonymous User
AGT Infrastructure Operations at a financial services firm
The technical support is good.
Read full review of Dell XtremIO »
Micheal Laggis
Senior Solutions Engineer at a computer software company
Copilot support is next to none. I've dealt with a lot of support before. With Copilot, you're usually on the phone...
Read full review of Dell SC Series »
SushilKumar1
Security Officer at Videocon Intelligent Security Private Limited
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an...
Read full review of Dell PowerStore »
Shehan Attapattu
head of presales at a tech services company
Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.
Read full review of DD Boost »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect DD (Data Domain) »
IT1c5b
IT at a manufacturing company
The remote support is excellent. We had a case automatically opened last night, and it is being handled.
Read full review of Dell Unity XT »
SteveBauer
Senior IT Business Analyst at a pharma/biotech company
In most situations, tech support works really well. If there are technical logs that they can diagnose and actually...
Read full review of Dell Unity XT »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge Rack Servers »
Muad Khalfallh‬‏
General Manager at Datacoast
I haven't needed any help yet and therefore have not used technical support.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are...
Read full review of Dell RecoverPoint »

Review 1 of 30

Technical Support

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