Compare Cornerstone OnDemand vs Dell Technologies

Cornerstone OnDemand

Based on 44 reviews.

Dell Technologies

Based on 2623 reviews.

Sample Customers

Popular Solutions

Cornerstone Learn

1 reviews

Grovo

0 reviews

Cornerstone HR Suite

0 reviews

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

Outsourcing Company

12%

Construction Company

12%

Financial Services Firm

Manufacturing Company

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »

Review 1 of 30

Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
Technical support is generally helpful, and as I mentioned, the seven years of Pro Support Plus justifies the price...
Read full review of Dell PowerEdge XR-Series »
Ofer Hoffman
IT Director at a tech company
On a scale of one to 10, I would give their support a rating of 10. I don't remember a situation where I was furious...
Read full review of Dell PowerEdge R-Series »
Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
Mitch Leigh
Senior System Engineer at Cincinnati children's hospital
The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We...
Read full review of Dell PowerScale »
Mostafa Gouda
Group Technology Services Senior Manager at a tech services company
The technical support for Dell PowerProtect Data Domain is very helpful. I have created multiple tickets with them...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
Dell support has been flawless. I would evaluate Dell support on a scale of one to ten as a nine because they deliver...
Read full review of Dell PowerEdge R-Series »
A Z
Presales Engineer at Eta2u
I would rate the technical support and customer service team always at 100%.
Read full review of Dell PowerVault »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
Mohamed Abdu
IT Consultant at Ministry of Education
We do not contact technical support directly. Rather, we go through our partner for which we have a support contract....
Read full review of Dell VxBlock System »
Zen Chan
Infrastructure Engineer at NCS Pte. Ltd.
I have used customer and technical support for Dell PowerProtect Data Domain. During every backup and upgrade...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell SC Series »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Customer support in general takes some time to respond and to resolve tickets, but it is effective and really helps...
Read full review of Dell Data Protection Suite »
Anonymous User
IT C at San Francisco state university
We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Principal at Austin Tovey Ltd
I haven't used the technical support.
Read full review of VxRail »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
The technical support is okay. We opened a case and the response was good. We did not have any issues.
Read full review of Dell PowerProtect Data Domain »
Nikhil Desai
Associate Director at a manufacturing company
I would rate customer service and technical support a 10 out of 10 because the technical support is fantastic. When I...
Read full review of Dell PowerEdge R-Series »
Maurizio Davini
CTO at a university
Dell's technical support is perfect and one of the reasons we buy their solutions.
Read full review of Dell PowerEdge MX- Series »
Lew Nix
Information Technology Manager at a non-tech company
Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has...
Read full review of Dell Unity XT »
Jacco C. van der Weele
Ing at Rijksuniversiteit Groningen
I have used customer service for some problems.My opinion about it is that it is mainly just to get spare parts.My...
Read full review of Dell PowerEdge R-Series »
Amjed Antari
Pre Sales Manager at a tech services company
Regarding customer support, I did not experience anything about the support and did not have a history with the...
Read full review of Dell PowerProtect Backup Services »
Anonymous User
Manager Storage And Back Up at a manufacturing company
We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a...
Read full review of Dell Unity XT »
Anonymous User
Engineer at a tech services company
EMC Support provides a high quality service, however I have encountered very few technical issues with this...
Read full review of Dell PowerProtect Data Domain »
Stephan Theiler
System Engineer at CSS Versicherung
Technical support is good.
Read full review of Dell ObjectScale »
Brandon Davis
System Administrator at a university
On a scale of one to ten, with one being worst and ten being best, I would rate the support as follows: In the past,...
Read full review of Dell Business Laptops »
AmitKumar48
Technical Implementation Specialist at AltiusTech Health
I am not often communicating with the technical support of Dell PowerVault; there is a middleman who actually...
Read full review of Dell PowerVault »
Anonymous User
IT Manager at a comms service provider
We haven't needed to contacted customer support because there is good documentation online.
Read full review of Dell PowerProtect Data Manager »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
The best features of Dell PowerEdge XE-Series are the support and product build quality, which we use the most.
Read full review of Dell PowerEdge XE-Series »
Rev87463
Lead Engineer
We've had some small communication errors with support agents going on holiday and not doing a good handover of a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Infrastructure Solutions Architect at Benya systems
Dell's technical support is fast and efficient.
Read full review of Dell RecoverPoint »
JaynalPervez
HPC Admin at University of Texas Health Science Center at San Antonio
Dell PowerVault doesn't have much support since it is cheap and cheap.
Read full review of Dell PowerVault »

Review 1 of 30

Technical Support

No Data Available

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