Compare Collibra vs WSO2

Collibra

Based on 74 reviews.

WSO2

Based on 74 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Collibra Platform

24 reviews

WSO2 API Manager

9 reviews

WSO2 Enterprise Integrator

3 reviews

WSO2 Identity Server

4 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

15%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Merna Muawad
Manager, Integration Technical Delivery at United Delta
My major use cases for WSO2 API Manager are mainly for system integration between multiple layers because we are...
Read full review of WSO2 API Manager »
Andrea Cuccarini
Technical director at Cremete
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Celina Mary
Data Governance Consultant at Information Asset
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Platform »
Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Platform »
Atul-Yadav
Enterprise Cloud and AI Security Architect at a security firm
The technical support from Collibra Governance is excellent, and I rate it as ten out of ten.
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Platform »
DeepakArora
Associate Director at Grant Thornton (US)
Technical support is effective in providing solutions. That said, their response time can be improved. I would rate...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Platform »
Tejbir Singh
Engagement Manager at Fractal
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
I did not communicate with their support for Collibra Lineage, so I would not know if they were helpful or responsive.
Read full review of Collibra Platform »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Platform »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
I am satisfied with the Collibra technical support team. If I ever contacted them, I might have had some issue or...
Read full review of Collibra Platform »
Anonymous User
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Platform »
Saicharan Yvvs
Data Engineer at Dataeconomy
I have not had any experience working with AI governance-related API. I am satisfied with their support team. I...
Read full review of Collibra Platform »
BHUSHAN-DEOKAR
Data Governance Developer at a tech vendor
For technical support, I would rate it as eight because with premium support, the service is excellent.
Read full review of Collibra Platform »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Platform »
Anonymous User
Data and Analytics Manager at a insurance company
When using the Collibra Resident Architect program, the customer service was excellent, with issues quickly resolved....
Read full review of Collibra Platform »
Sameet Kulria
Works at Photo Etch Technology
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Platform »
Mitwa Mathur
Senior Consultant at Infosys
I would rate their technical support a seven or eight, as it depends on the payment tier. If you have paid for...
Read full review of Collibra Platform »
Tom Kilburn
President at The Consultants Company
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Platform »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Platform »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Platform »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate the technical support from one to ten as a seven, with ten being the best.
Read full review of Collibra Platform »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Platform »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Platform »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
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Deb C
Consultant at WDS
The response time of technical support is typically high.
Read full review of Collibra Platform »
Ankush_N
Assistant Director at Kaxju
The technical support team is responsive.
Read full review of Collibra Platform »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Platform »

Review 1 of 30

Modupe Aladeojebi
Chief Technology Officer at Swifta Systems and Services
I have not had to contact technical support as essentially I am technical support. So far, everything is good and I...
Read full review of WSO2 API Manager »
RomanFigurny
API Developer at a tech services company
We are quite satisfied with technical support. I would rate technical support a four out of five.
Read full review of WSO2 API Manager »
Daryl Libut
Head Of ITG Shared Applications Division at PSBank
We haven't contacted customer service. We are using the open-source version and do not have the enterprise version.
Read full review of WSO2 API Manager »
Pasan Tennakoon
Software Engineer at University of Peradeniya
I never had to reach out to technical support. I do not know how helpful or responsive they would be.
Read full review of WSO2 Enterprise Integrator »
Eric-Winston
Senior Manager at Wavenet International Pvt Ltd
I haven't contacted the technical support directly. My technical team contacts them and finds them responsive. We...
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
The solution's support model is not very clear enough right now.
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6d Technologies
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
Viraj Dhanushka
Student at University of Peradeniya
I haven't contacted WSO2, but I know that they provide good support.
Read full review of WSO2 API Manager »
VishalSingh14
IT Engineer at Reliance Industries Ltd
We had great technical support from WSO2, and it was really satisfactory.
Read full review of WSO2 API Manager »
Asskjkj Lkajslkd
Developer at Systems Limited
The customer service and support team is very good. WSO2's technical support team is very good, especially if you are...
Read full review of WSO2 Enterprise Integrator »
JandiroArao
System Admin at OSBR
The technical support is good. I would rate the technical support a nine out of ten.
Read full review of WSO2 Enterprise Integrator »
XolisaVuza
Co-Founder and Chief Technology Officer at AfroCentric Health
The technical support is very good.
Read full review of WSO2 API Manager »
Jose Luis Bonilla
CIO at Banco Pichincha España
It is not easy to reach the solution's technical support team. My company has an external partner who helps us with...
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
The product’s technical support documentation could be better. Even though it has an open-source version, we have to...
Read full review of WSO2 Identity Server »
AnilKumar40
Senior Principal Architect at 6d Technologies
The support is good, with well-defined documentation and helpful blogs. Documentation has improved over the years,...
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support is very good. We occasionally have contact with them and they always answer in a very short amount...
Read full review of WSO2 Enterprise Integrator »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Anonymous User
Integration Manager at a financial services firm
The support that we're getting from the company is not great.
Read full review of WSO2 API Manager »
Anonymous User
Senior Technical Architect at a tech services company
Technical support is typically very good. We have good on-the-ground technical support. There is also a robust...
Read full review of WSO2 Identity Server »
Arcangelo Di Balsamo
CTO Cloud Division at a tech services company
The customer service was not a problem. We had a quick question regarding the implementation of the certificate. They...
Read full review of WSO2 API Manager »
Merna Muawad
Manager, Integration Technical Delivery at United Delta
I believe the technical support from WSO2 is better than other support. They are good in their support. The support...
Read full review of WSO2 API Manager »
Anonymous User
CEO
We did not have technical support, although we found that community support was good enough to fulfill our needs.
Read full review of WSO2 Enterprise Integrator »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Emmanuel LESNE
Solutions Architect at Middleware Solutions
We have contacted their support and they were good but not perfect.
Read full review of WSO2 Enterprise Integrator »
PrashansaShukla
Software Engineer at Jio Platforms Limited
We don't have a license with WSO2 so I couldn't connect with the WSO2 team for technical support. I was the main...
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
Anonymous User
Director at a tech services company
The customer service executives are very responsive, but then the support model and the commercials are cumbersome....
Read full review of WSO2 Enterprise Integrator »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Chea Vannith
Software Engineer at eCam Solution Co., Ltd
The technical support from the WSO2 API Manager is very good. When there is an issue they fix the ticket very quickly.
Read full review of WSO2 API Manager »
Anonymous User
Enterprise Architect at a manufacturing company
We've found support, which we need to pay for, was generally lacking in the level of service we expected. It's a...
Read full review of WSO2 Enterprise Integrator »

Review 1 of 30

Technical Support

No Data Available

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