Compare Collibra vs WSO2

Collibra

Based on 73 reviews.

WSO2

Based on 73 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

12 reviews

8 reviews

7 reviews

13 reviews

WSO2 Enterprise Integrator

4 reviews

WSO2 Identity Server

4 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

16%

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mitwa Mathur
Senior Consultant at Infosys
I have been working with Collibra Lineage for more than five years now, overall almost five years. I am using the...
Read full review of Collibra Lineage »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
Regarding my most common use cases for Collibra Data Intelligence Platform, I can describe them clearly. The platform...
Read full review of Collibra Data Intelligence Platform »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 3

AnilKumar40
Senior Principal Architect at 6d Technologies
We use WSO2 API Manager to integrate our telecom products with third-party REST APIs. We are orchestrating services...
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise

Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Aditya Pawar
Solutions Architect at DTSQUARED
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Lineage »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Tejbir Singh
Engagement Manager at Fractal
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Catalog »
Prabhjyot Singh
Data and Analytics Manager at BMO Financial
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Lineage »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Catalog »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Governance »
Atul-Yadav
Enterprise Cloud and AI Security Architect at a security firm
The technical support from Collibra Governance is excellent, and I rate it as ten out of ten.
Read full review of Collibra Governance »
Srinivas Sivadasu
Senior Solution Architect at Intraedge
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Governance »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
Ayman Bajnaid
Analytics Head of Data Management at King Abdullah University of Science and Technology
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
Read full review of Collibra Catalog »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
Saicharan Yvvs
Data Engineer at Dataeconomy
I have not had any experience working with AI governance-related API. I am satisfied with their support team. I...
Read full review of Collibra Data Intelligence Platform »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Privacy & Risk »
Sameet Kulria
Works at Photo Etch Technology
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Governance »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
Anonymous User
Data and Analytics Manager at a insurance company
When using the Collibra Resident Architect program, the customer service was excellent, with issues quickly resolved....
Read full review of Collibra Catalog »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Governance »
Deb C
Consultant at WDS
The response time of technical support is typically high.
Read full review of Collibra Governance »
Ankush_N
Assistant Director at Kaxju
The technical support team is responsive.
Read full review of Collibra Governance »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Governance »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate the technical support from one to ten as a seven, with ten being the best.
Read full review of Collibra Lineage »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
HariprasathThiyagaraj
Senior Data Governance at a comms service provider
I would rate the technical support from Collibra as seven because to work in the Collibra platform, especially if you...
Read full review of Collibra Catalog »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Baisali Maji
Technical consultant at a energy/utilities company
I would rate the tech support an eight out of ten. The response time from the support team can be further improved....
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »

Review 1 of 30

Ilir Lazaj
Senior Consultant at Capgemini
Technical support has been fine. We are satisfied with their level of service.
Read full review of WSO2 API Manager »
Eduardo-Perez
Public Procurement Area Consultant at Memorandum
We had support every time we needed it; we could reach support without a problem.
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6d Technologies
The support is good, with well-defined documentation and helpful blogs. Documentation has improved over the years,...
Read full review of WSO2 API Manager »
Omar_Ismail
ECM, Archives and Digital Preservation Consultant at DataServe
The solution's customer service is good. We purchase an annual subscription for its technical support.
Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
They have a support portal where we can log a ticket and get good support from them. We get it directly from the OEM....
Read full review of WSO2 Enterprise Integrator »
Clement Hsieh
Doctoral Researcher at National Chengchi University
The on-site document is okay.
Read full review of WSO2 API Manager »
Modupe Aladeojebi
Chief Technology Officer at Swifta Systems and Services
I have not had to contact technical support as essentially I am technical support. So far, everything is good and I...
Read full review of WSO2 API Manager »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
The tool's support is good and comes directly from OEM.
Read full review of WSO2 Enterprise Integrator »
Balamurali P
Solution Architect at a tech consulting company
The product’s technical support documentation could be better. Even though it has an open-source version, we have to...
Read full review of WSO2 Identity Server »
Daryl Libut
Head Of ITG Shared Applications Division at PSBank
We haven't contacted customer service. We are using the open-source version and do not have the enterprise version.
Read full review of WSO2 API Manager »
Jose Luis Bonilla
CIO at Banco Pichincha España
It is not easy to reach the solution's technical support team. My company has an external partner who helps us with...
Read full review of WSO2 API Manager »
Christopher Lebuso
Senior Software Developer at FROSTBYTE
We have had a good experience with customer service and support because they are resourceful and helpful. I rate the...
Read full review of WSO2 Enterprise Integrator »
Eric-Winston
Senior Manager at Wavenet International Pvt Ltd
I haven't contacted the technical support directly. My technical team contacts them and finds them responsive. We...
Read full review of WSO2 API Manager »
Sachin Deorah
Technical Architect at BORN Group
I have contacted the product's support team, and my company gets support on time since we have enterprise-level...
Read full review of WSO2 API Manager »
RomanFigurny
API Developer at a tech services company
We are quite satisfied with technical support. I would rate technical support a four out of five.
Read full review of WSO2 API Manager »
Anonymous User
Open Bannking,API and SOA Technical Architect at a computer software company
The technical support is good but it depends on the partner relationship. I would rate the support from the WSO2 API...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Emmanuel LESNE
Solutions Architect at Middleware Solutions
We have contacted their support and they were good but not perfect.
Read full review of WSO2 Enterprise Integrator »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Anonymous User
Integration Manager at a financial services firm
The support that we're getting from the company is not great.
Read full review of WSO2 API Manager »
Anonymous User
Senior System Architect & Consultant at a tech services company
Although it is open source, you have the option of commercial support to help in development projects and to maintain...
Read full review of WSO2 Carbon [EOL] »
Anonymous User
Business&Integration Arch Manager at a tech services company
We don't have access to technical support as we are using the open-source version. We need to rely on documentation...
Read full review of WSO2 API Manager »
Anonymous User
Solution Architect at a tech vendor
Customer support could be improved.
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
Anonymous User
Lead Business Analyst at a tech services company
I am satisfied with technical support.
Read full review of WSO2 API Manager »
Anonymous User
Integration Architect at a tech consulting company
WSO2's technical support is good.
Read full review of WSO2 API Manager »
Leonardo Ferreira
Software Architecture Leader at Edenred
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Anonymous User
Director of Software Development at a tech vendor
You need to understand the nuances of the support calls.
Read full review of WSO2 API Manager »
Anonymous User
Project Manager at a tech services company
The customer service is helpful. If we have any kind of questions regarding improvements or bug fix. We can open a...
Read full review of WSO2 API Manager »

Review 1 of 30

Technical Support

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