Compare Cohesity vs Veritas

Cohesity

Based on 86 reviews.

Veritas

Based on 317 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

June 2025

Veritas NetBackup vs. Cohesity DataProtect

Updated: June 2025

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

June 2025

Cohesity DataProtect vs. Veritas NetBackup

Updated: June 2025

Buyer's Guide

Cohesity DataProtect vs. Veritas Backup Exec

June 2025

Cohesity DataProtect vs. Veritas Backup Exec

Updated: June 2025

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup Appliance

June 2025

Cohesity DataProtect vs. Veritas NetBackup Appliance

Updated: June 2025

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Popular Solutions

14 reviews

3 reviews

1 reviews

26 reviews

12 reviews

Veritas NetBackup Appliance

22 reviews

Top Industries

Educational Organization

28%

Financial Services Firm

11%

Computer Software Company

Government

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AmarpreetSingh
Technical Architect at Wipro Limited
I use this solution primarily for data protection and data security.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers typically use Cohesity DataProtect ( /products/cohesity-dataprotect-reviews ) for backup and...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles ( /products/cohesity-smartfiles-reviews ) in conjunction with Cohesity SpanFS (...
Read full review of Cohesity SmartFiles »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 4

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup ( /products/veritas-netbackup-reviews ) is for normal backup operations,...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Anonymous User
Advisor Architect at a insurance company
I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Idar Stilluf Karlsen
IT Infrastructure Engineer at Sector Alarm
Best customer service in the business.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
FrancoisLepage
Works at Master
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at The Collective Group, LLC
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at Purple Communications, Inc
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Eduardo Pardo
Global Infrastructure Architect at Finning International Inc
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at Sky Lakes Medical Center
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at Leonardo
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
Panav D Sharma
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Cohesity ( /products/cohesity-dataprotect-reviews ) support is very reliable, and I would give it a rating of nine...
Read full review of Cohesity SmartFiles »

Review 1 of 30

MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Roopesh Mohabeer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
The current solution is stable and we haven't needed to contact the support.
Read full review of Veritas NetBackup »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Gerald Meyer
Rocket Business Development Manager at Axiz
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Pawel Augustyn
System Advisor at CRIF SpA
Enough ok,
Read full review of Veritas Backup Exec »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Pramod-Talekar
Sr Service Engineer at a healthcare company
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Thamer Salah
Senior Presales Consultant at OFFTEC International
Technical support from the vendor's perspective has been very proactive. They are very active in responding to...
Read full review of Veritas NetBackup »
Mohammad Hassan Jaghel
System Engineer at a transportation company
Technical support is very good.
Read full review of Veritas NetBackup »
Anonymous User
Senior Backup Engineer at a logistics company
We were not getting proper support for the support cases that we were opening. Some of that came down to the fact...
Read full review of Veritas NetBackup »
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
I rate customer service and support an eight out of ten.
Read full review of Veritas NetBackup »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The quality of technical support has decreased over time with slower response times compared to before.
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Nigel Judkins
Infrastructure Delivery Manager at a energy/utilities company
Their technical support is very good.
Read full review of Veritas NetBackup »
Pusoloso Mokitimi-Lekhutlile
EUT Analyst at Absa Group Ltd
There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a...
Read full review of Veritas NetBackup Appliance »
MuhammadIbtehaj
Enterprise Solutions Architect at 0
The customer service and support from Veritas have been excellent. They provide prompt responses and effective...
Read full review of Veritas Backup Exec »
Arthur-Wong
Sensor System Engineer at a hospitality company
The solution's support is good.
Read full review of Veritas NetBackup Appliance »
Nawaaz Toonah
Operations Manager at Cybernaptics
Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with...
Read full review of Veritas Backup Exec »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
Anonymous User
Network Engineer at a manufacturing company
I would give technical support a rating of nine out of 10.
Read full review of Veritas Backup Exec »
Anonymous User
Head of IS at a financial services firm
Veritas NetBackup technical support is good and responsive.
Read full review of Veritas NetBackup »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
The remote support and their support center are good. The knowledge base provided on their website is also very helpful.
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
Technical support is good enough. The support is better than for NetBackup.
Read full review of Veritas Enterprise Vault »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »
Sammy Githinji
Technical Manager at Rigor Systems Limited
We do not face major challenges because we usually get support whenever we need it. Veritas has a very good support...
Read full review of Veritas NetBackup Appliance »
Suman Jha
Manager - Backup & DR Global Infrastructure at TMF Group
The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.
Read full review of Veritas Backup Exec »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »

Review 1 of 30

Technical Support

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