Compare Cohesity vs Veritas

Cohesity

Based on 85 reviews.

Veritas

Based on 311 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

April 2025

Veritas NetBackup vs. Cohesity DataProtect

Updated: April 2025

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup

April 2025

Cohesity DataProtect vs. Veritas NetBackup

Updated: April 2025

Buyer's Guide

Cohesity DataProtect vs. Veritas Backup Exec

April 2025

Cohesity DataProtect vs. Veritas Backup Exec

Updated: April 2025

Buyer's Guide

Cohesity DataProtect vs. Veritas NetBackup Appliance

April 2025

Cohesity DataProtect vs. Veritas NetBackup Appliance

Updated: April 2025

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Popular Solutions

13 reviews

3 reviews

1 reviews

26 reviews

12 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Educational Organization

39%

Financial Services Firm

10%

Computer Software Company

Government

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AmarpreetSingh
Technical Architect at Wipro Limited
I use this solution primarily for data protection and data security.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers typically use Cohesity DataProtect ( /products/cohesity-dataprotect-reviews ) for backup and...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles ( /products/cohesity-smartfiles-reviews ) in conjunction with Cohesity SpanFS (...
Read full review of Cohesity SmartFiles »
Stefan-Motsch
Evangelist / CTO at fgnext
SpanFS, I assume you have it addresses the storage of not really hot data, so it's warm to cold data. It addresses...
Read full review of Cohesity SpanFS »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We use Veritas NetBackup to back up our data and restore it if needed. As the volume of our backup increased, our...
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
There are a couple of primary use cases. The main reason is backup deduplication at both target and source. The...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Systems Engineer at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Information Technology Manager at a tech vendor
Customer Service: 10 out of 10. Technical Support: 10 out of 10.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Manager of Information Services Infrastructure Team at a healthcare company
Customer Service: Excellent! Technical Support: Very good
Read full review of Cohesity DataProtect »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
We lack an easy way to access the data without involving a developer. For their part, Cohesity has provided talented...
Read full review of Cohesity DataProtect »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Cohesity ( /products/cohesity-dataprotect-reviews ) support is very reliable, and I would give it a rating of nine...
Read full review of Cohesity SmartFiles »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Joshua Van Camp
Network Administration Supervisor at a comms service provider
Support has been very good - particularly in the last 6 months. They seem to have grown the support organization as...
Read full review of Cohesity DataProtect »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
FrancoisLepage
Works at Master
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »

Review 1 of 30

Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
The technical support services are good.
Read full review of Veritas Backup Exec »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Anant Suman
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Veritas' technical support is good.
Read full review of Veritas NetBackup Appliance »
Michal Zapasnik
Backup Admistrator at Government of Poland
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Zuhair Hasan
Manager, Information Technology Security at Nesma
I consider customer service and support very good and very responsive. They understand most of the problems. Even...
Read full review of Veritas Backup Exec »
Anonymous User
Works at a tech company
Customer Service: Good. Logging of tickets was very difficult and complicated but once logged, very helpful....
Read full review of Veritas NetBackup »
JOSEPH RYTHER JUNIOR
Managing partner at Techmaster Serviços em Informática
I rate Veritas support eight out of 10. They have a local team here in Brazil, but they usually escalate to the...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Anonymous User
Engineering Manager at a tech vendor
I do not have direct experience with tech support.
Read full review of Veritas Backup Exec »
Anonymous User
Product Manager at PC Store
Technical support has been great.
Read full review of Veritas Alta SaaS Protection »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Technical support is fine.
Read full review of Veritas InfoScale Availability »
ABDUL RAHIM
Technical lead at Wipro Limited
I work with multiple backup tools, and Veritas is in the middle. The support isn't great.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Manager at a financial services firm
They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were...
Read full review of Veritas NetBackup »
Jochen Tytgat
Senior Admistrator at hq-12b
Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and...
Read full review of Veritas NetBackup »
Anonymous User
System Engineer at a energy/utilities company
I have never spoken with technical support.
Read full review of Veritas Alta SaaS Protection »
Hitesh Chopra
IT Solutions Provider at WIZERTECH INFORMATICS PVT LTD
I have not contacted the product's technical support. We have our own lab set up for testing the product.
Read full review of Veritas NetBackup »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Anonymous User
Technical Specialist at a tech services company
We are very satisfied with the technical support.
Read full review of Veritas NetBackup »
Anonymous User
Senior Technology Specialist at a financial services firm
Customer Service: It was very good. Technical Support: Also very good.
Read full review of Veritas Volume Replicator [EOL] »
AbhishekKumar2
IT Team Leader at a financial services firm
With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've...
Read full review of Veritas NetBackup Appliance »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Anonymous User
IT Operations Manager at a tech services company
Technical support for this solution is good, as long as you are paying for the high-level support. Otherwise, you...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Presales Engineer at a tech services company
Technical support is good.
Read full review of Veritas NetBackup Appliance »
Nawaaz Toonah
Operations Manager at Cybernaptics
Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with...
Read full review of Veritas Backup Exec »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
The technical support is good. They have been responsive.
Read full review of Veritas NetBackup Appliance »
Thamer Salah
Senior Presales Consultant at OFFTEC International
Technical support from the vendor's perspective has been very proactive. They are very active in responding to...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.