Compare Cloudflare vs Juniper

Cloudflare

Based on 103 reviews.

Juniper

Based on 306 reviews.

Sample Customers

Cloudflare Access

23andMe

Popular Solutions

Cloudflare

17 reviews

Cloudflare Web Application Firewall

13 reviews

Cloudflare DNS

13 reviews

Juniper SRX Series Firewall

17 reviews

Juniper EX Series Ethernet Switches

28 reviews

Juniper MX Series Routers

19 reviews

Top Industries

Educational Organization

21%

Comms Service Provider

13%

Computer Software Company

13%

Financial Services Firm

Computer Software Company

16%

Comms Service Provider

12%

Educational Organization

12%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stefan Rusu
Senior DevOps Engineer at a tech vendor
We use the product to access applications that are restricted to employees only.
Read full review of Cloudflare Zero Trust Platform »
Leandro Soares Costa
Coordinator of the Architecture Security Team at TOTVS
We used to have a traditional VPN earlier, but now we are using Cloudflare Access instead of our traditional VPN....
Read full review of Cloudflare Access »
Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
JaanAnvelt
CISO at BIGBANK AS
We use this solution to protect our websites and services.
Read full review of Cloudflare Web Application Firewall »
Darryl Wethington
Senior Cloud Solution Architect at ITSG integrated Technology Solution Group
I had one design that I did, and it was related to Cloudflare API Gateway. Anything that comes in the front-end URL...
Read full review of Cloudflare DNS »

Review 1 of 5

Ibrahim Reda
Network and Security Engineer at CITG - Continental Information and Telecom Group
It served as my main point of contact for banking and the central tool for managing a large network of switches...
Read full review of Junos Space Network Director »
Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I use the solution to support deployment and troubleshooting. In my current position, I resolve complex issues during...
Read full review of Juniper WLC Series »
Aharon Bakayev
Networking Infrastructure Manager at Strauss
We primarily use the solution to access WiFi.
Read full review of Juniper Mist Wireless Access Points »
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated

Read full review of PTX Series Routers »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

Customer Service

Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare Access »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare DNS »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare DDoS »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare DDoS »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Senior Consultant at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Ryan Pellette
Product Manager at a tech services company
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are...
Read full review of Cloudflare »
Dniel Parra
Network engineer at Ufinet
The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard,...
Read full review of Cloudflare »
Anonymous User
CTO at a tech services company
The solution's customer support is really bad. When you have some issue, you will never get an answer from customer...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
Read full review of Cloudflare »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
Read full review of Cloudflare »
JaanAnvelt
CISO at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
Read full review of Cloudflare »
Anonymous User
System Analyst at a comms service provider
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare DNS »
Anonymous User
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare DDoS »

Review 1 of 30

SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at a comms service provider
The technical support services are excellent.
Read full review of Juniper vSRX »
Bona Chhith
Principal Network Architect at a government
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I rate the technical support an eight out of ten. I have not really had issues with support.
Read full review of Mist AI and Cloud »
Naveen Tej
Cybersecurity Solutions Architect at Netcon Technologies India Private Limited
Support is provided if you have a contract with a partner.
Read full review of Mist AI and Cloud »
Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
There is no improvement needed with technical support.
Read full review of Juniper EX Series Ethernet Switches »
Swarup Dey
Strategic growth consultant at Airowire Networks
Customer service and support are okay. The response time could be faster. But Cisco offers better support.
Read full review of Juniper Mist Wireless Access Points »
GlennCamilien
Senior Cybersecurity Engineer at a financial services firm
Compared to Cisco support, I would rate Juniper seven out of 10. It varies depending on who you get.
Read full review of Juniper SRX Series Firewall »
Owais Malik
IT Administrator at Humane™
We do not have experience with customer service and support.
Read full review of Juniper vSRX »
Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I would rate the technical support as a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
IhorShtanko
Network Engineer at MUK
The technical support can see any issues and help, for example, if an export is damaged or doesn't work properly,...
Read full review of Mist AI and Cloud »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Anonymous User
Sr. Engineer at a comms service provider
The technical support is good. The engineers help support our customers day-to-day.
Read full review of Juniper SRX Series Firewall »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network | Firewall Engineer - Cloud Managed Services Delivery at a tech services company
They provide an awesome technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
SAVP & Head of IT Infrastructure at a financial services firm
I have not contacted the support from Juniper SRX.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Technical Expert at a financial services firm
I don't directly deal with technical support. I wouldn't know how they are in relation to the assistance they offer...
Read full review of Juniper MX Series Routers »
Terah Kaggwa
Technical manager at Djamboree
I usually deal with the local representative and supplier here, but it's typically not for technical issues.
Read full review of Juniper WLC Series »
V for Reviewer
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Anonymous User
IToV Implementation Engineer at a renewables & environment company
I have never needed to contact Juniper technical support.
Read full review of Juniper SRX Series Firewall »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Engineer
We're quite satisfied with technical support. They are very helpful and responsive and there is good documentation.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Infrastructure Program Manager at a non-profit
The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless...
Read full review of Juniper MX Series Routers »
Anonymous User
Network Infrastructure Program Manager at a non-profit
Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and...
Read full review of Juniper MX Series Routers »
Anonymous User
Senior Project Engineer at a comms service provider
Technical support is good.
Read full review of Juniper QFX Series Switches »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Read full review of Juniper vSRX »
Anonymous User
IP Engineer at a comms service provider
The support is good.
Read full review of Juniper MX Series Routers »
Anonymous User
NCP Team Lead Secured Networks at a tech services company
Support is what the end customer buys. Unfortunately, it's not always from Juniper.
Read full review of Juniper SRX Series Firewall »
Arif Mohammed
System Engineer at Keysight Technologies
Customer Service: It depends on region. US customer are currently getting the best service. Technical Support:...
Read full review of Juniper WXC [EOL] »

Review 1 of 30

Technical Support

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