Compare Cisco vs Delinea

Cisco

Based on 3535 reviews.

Delinea

Based on 66 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

Delinea Authentication Service

GOGO

Popular Solutions

Cisco Secure Firewall

32 reviews

Cisco Catalyst Switches

29 reviews

Cisco Wireless

23 reviews

Delinea Secret Server

12 reviews

Delinea Privileged Access Service

5 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Thomas Botts
Senior Network Engineer at a educational organization
My main use case when using Cisco Duo is MFA into everything: email, making teachers MFA, and mostly email. We are...
Read full review of Cisco Duo »
Vasil Blagov
Manager, Network at Duracell International, Inc.
Our main use cases for Cisco Secure Access are security and managing access.
Read full review of Cisco Secure Access »
Bryan Bettencourt
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
My main use cases for Cisco Umbrella are mostly for DNS security, ensuring we have policies in place to block anyone...
Read full review of Cisco Umbrella »
Sanjay Gaiswal
Technical Presales at Vcom Teachnologies
The main use case for my customers is that they are using Cisco Meraki MR Wireless for their Wi-Fi users. Customers...
Read full review of Cisco Meraki MR Wireless »

Review 1 of 5

Himanshu Pandey
Lead Consultant at Wipro Limited
I have been working in the PAM space for the eighteenth year. All the PAM solutions have common use cases such as...
Read full review of Delinea Privileged Access Service »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Our customers who require an active-active mode, rather than active-passive, tend to go for Delinea Secret Server.
Read full review of Delinea Secret Server »

Review 1 of 2

Customer Service

Aymen FHOULA
Senior Network Administrator at Banque de l'Habitat Tunisie
At the first level of Cisco support, no one can give you a solution, but the second level can help you.
Read full review of Cisco DNA Center »
AliTadir
Owner at Nexgen IT Solutions
Technical support is nice, but most of the limitations or problems are caused by the product itself. There's nothing...
Read full review of Cisco Secure Firewall »
Brook Debebe Hailu
Chief Technology Officer at Mehbub General Trading PLC
Cisco's technical support could use improvement to provide more comprehensive assistance.
Read full review of Cisco ACI »
Bill Masci
Senior Network Admin at iridium
Support has been pretty helpful when we've needed it. We haven't had too many issues where I was asking for an...
Read full review of Cisco Identity Services Engine (ISE) »
ArunSingh7
Computer Operator at a retailer
During weekdays or normal days, it is easy to get hold of Cisco's support team, but during holidays or weekends, it...
Read full review of Cisco Enterprise Routers »
Olufunso Bolarinwa
Database Administrator (Manager) at Bluechip Technologies LTD.
We do not have experience with customer service and support.
Read full review of Cisco Secure Client (including AnyConnect) »
Paul Mhiripiri
Networks and Infrastructure Manager at a financial services firm
If we need to reach out to them, they would quickly assist us. At any given time, you can get support from Duo...
Read full review of Cisco Duo »
Christos Papadopoulos
Software Engineer at Thessaloniki Port Authority SA
It has been excellent so far. We don't have any problems. I'd rate them a nine out of ten.
Read full review of Cisco Secure Endpoint »
Andy Deshmukh
Network Engineer at a university
I have not had to speak with technical support yet, which speaks to the stability of the product.
Read full review of Cisco Nexus »
Anonymous User
Technical Solutions Architect at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent. Cisco understands...
Read full review of Cisco UCS B-Series »
Vasantharaju P
Senior Manager at a tech vendor
I have used support for Catalyst and it was good.
Read full review of Cisco Catalyst Switches »
SyedImran
Tech Specialist, Client Network DeliveryTech at AT&T
I think we are premium partners, so technical support was mostly good.
Read full review of Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) »
Anonymous User
Manger Assistant in Storage at a energy/utilities company
The technical support has been exceptional. We had some minor issues implementing it the first time. They were able...
Read full review of Cisco HyperFlex HX-Series [EOL] »
Manish Nalawade
Owner at It logic
There is technical support for the solution but it is not localized. It would be beneficial if there would be...
Read full review of Cisco IOS Security »
Anonymous User
Technical Manager at a tech vendor
For some of the higher-end switches, starting at the 6500 series, we need assistance from Cisco. For the 4000 series...
Read full review of Cisco Ethernet Switches »
Silju Pillai
Co-Founder, Architect at Espina IT
Cisco's technical support is very good.
Read full review of Cisco Ethernet Switches »
Pawel Gawronski
Group IT Manager at a wholesaler/distributor
We use a third-party company that we cooperate with for our technical support, WiFi and for our network.
Read full review of Cisco Wireless »
Etienne Delfosse
System Egineer at Degroof-Petercam
Webex supports our daily communication and collaboration needs, but not extensively, as all support is via our...
Read full review of Webex »
Victor Mejia
SOC & SECURITY SERVICES DIRECTOR at BESTEL
The technical support is excellent.
Read full review of Cisco Secure Firewall »
Vasileios Matiakis
Owner at Omma Consulting
I've been working with Cisco for years now, so technical support was always something that turned us on to solutions...
Read full review of Meraki MS Switches »
MichielZyde
Junior System Engineer at a tech services company
I have not been in contact with technical support.
Read full review of Meraki SD-WAN »
Anonymous User
Info Sec Consultant at Size 41 Digital
Customer Service: Good. Technical Support: Very good. Some times the odd problem may drag and require a...
Read full review of Cisco Meraki Wireless LAN »
Aamir Hussain
Senior Network Specialist at Al Ghurair Investments
Their technical support is satisfactory. I would not say very satisfactory, but it's okay. We are only covered with...
Read full review of Cisco Meraki MX »
Milind Mane
Solution Architect at Tata Consultancy
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Meraki SD-WAN »
AymenBoumaiza
Senior Consultant at Wevioo
The technical support is really good. Not only for this solution. The support of Cisco is always good. From the first...
Read full review of Cisco Secure IPS (NGIPS) »
Anonymous User
Senior Technical Consultant
Very good.
Read full review of Cisco Secure Network Analytics »
Adnan Bastawala
System and Network Administrator at a pharma/biotech company
Their support is good.
Read full review of Meraki SD-WAN »
Anonymous User
System Engineer
We encounter tech issues often. Sometimes it's really good to work with the tech engineer, but sometimes it can be...
Read full review of Cisco Secure Firewall »
Sean Muller
IT Security manager at a energy/utilities company
The technical support agents are definitely knowledgeable; they give us plenty of recommendations on how to do...
Read full review of Cisco Duo »
Anonymous User
Presales Consultant - Cybersecurity at a computer software company
The solution’s customer support has always been good.
Read full review of Cisco Secure Email Threat Defense »

Review 1 of 30

Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
The support team must be more mature. When we log a ticket for some issue, by the time the support personnel resolve...
Read full review of Delinea Privileged Access Service »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
Read full review of Delinea Secret Server »
Jared Ochieng
Information Technology Security Specialist at infoark
Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers...
Read full review of Delinea Secret Server »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
Read full review of Delinea Secret Server »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support is excellent.
Read full review of Delinea Privileged Access Service »
Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
Read full review of Delinea Privileged Access Service »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
While support is good, sometimes the documentation, especially for newer features, is not. That can be a challenge....
Read full review of Delinea Secret Server »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support team has helped us with a lot of situation and are great.
Read full review of Delinea Privileged Access Service »
Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
Read full review of Delinea Secret Server »
Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
Read full review of Delinea Secret Server »
Anonymous User
Senior Staff at a consultancy
My thoughts about support of Delinea in general are that they are so so.
Read full review of Delinea Privileged Access Service »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
Read full review of Delinea Secret Server »
Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »
Anonymous User
Consultant
The technical support by Delinea was good.
Read full review of Delinea Secret Server »
Eman Imad
Technical support engineer at FDS
The technical support services are excellent.
Read full review of Delinea Secret Server »
Anonymous User
Manager at a consultancy
We haven't used technical support.
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
Read full review of Delinea Secret Server »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
Read full review of Delinea Secret Server »
Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
Read full review of Delinea Secret Server »
FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
Read full review of Delinea Secret Server »
Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »

Review 1 of 30

Technical Support

No Data Available

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